Hi all,
Banged my phone a bit, nothing too bad however all the physical buttons no longer work.
I can use the phone but just not the buttons which is very frustrating, to power on I have to remove Batt. and then plug into usb and put batt back in, can't answer cools or get to the home, the phone is basically unusable.
Brought item new off ebay unfortuanatly.
What should I do?
Thanks
Henry
Get yourself a Torx 5 and a 6. Then you can crack her open and see if you've shaken something loose. There is a connector between the main board and the daughter board, there is also one between the daughter board and the UI module. One of these may come off.
HTC may still cover it under warranty... provided there's no external damage that would lead them to believe you abused the phone.
Related
Before anyone jumps on me, I've been going through the Wiki and forums extensively, and found just one similar problem. Which wasn't solved...
My HTC TyTN/Hermes 200 won't boot up anymore. It is totally dead. I even can't get it into bootloader mode. Screen stays blank and the LED is off.
Put the (3 months old) battery in another Hermes to test it, and it's at 100% charge.
My Hermes shows a steady red LED when it's plugged into power without the battery in, and no LED at all when the battery is installed. The red LED turns off when the battery is installed while there's power going into the unit.
I've left the battery out for at least an hour, plugged it back in, same results. Like the other guy I tried the "pull power, pull battery, plug in power, plug in battery, reset" trick http://forum.xda-developers.com/show...6469&p=1077622 - to no avail.
Does anyone have any last resort ideas on how to get it to at least come back up to a boot loader screen ?
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected properly
just a test on the opposite side of the battery connectors with battery removed press firmly without putting pressure on the LCD, this worked for me when i had a white screen on power up.
if this fixes the problem you may need to actually dismantle the back and put some flame retardant electrical tape on the back over the existing tape to add an extra layer of pressure and retension
XtreMe_G said:
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
Click to expand...
Click to collapse
Yes, I have cleaned the contact too, nothing. And the battery is OK for sure, my colleague's TyTN runs on it without any problem.
Mattnokis said:
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected
Click to expand...
Click to collapse
In fact I have, I have totally dismantled and reassembled my TyTN yesterday afternoon, nothing.
the only other problem may be that when being dismantled you may have damaged some sensitive components, Electro Static Discharge will fry sensitive CMOS components, they do not like it at all, whenever dismantling you should wear an earth strap, any time i dismantled mine it was on a workbench with a static mat and i was earthed through the mat.
but this is one possibility, the only other idea is to swap main board and displays with another that works, finding someone willing to allow you to do this with a working hemes is the tough part.
thats as much all i can think of for now
R.I.P. my trustful Hermes 200
Thanks all for your assistance. I have come to the conclusion that my sweetheart is no longer among us. May she rest in peace.
I have obtained a (2d hand) replacement yesterday. May this one last longer.
I'll keep the old TyTN for replacement parts.
Oh well...
Hi to all, my g1 does not turn on by any means..I have done everything from CPR to dressing in aluminium under a thunderstorm today in NY. if there is any way I could resuscitate this device, I will be very thankful.
does anything happen while the charger is in?
nothing at all. not even the led turns on when I connect it
the battery is probably dead
tested the battery on my other g1, perfect. the other battery on the damaged phone, Nothing.....
Sounds like you may have experienced a hardware failure of some sort then. I would suggest contacting HTC about doing a warranty RMA.
I had the same issue with a G1.
Pull the battery and look at the pins. Use a device to straighten and even out all the pins. While doing so, make sure to short all pins together. This should clear out any remaining stored power in the device.
The pins in my device were only slightly uneven and this brought the unit back from death. I'm not sure if the connections to the battery are fragile or if the connectors to the pins are what went bad. However, give it a try.
Jon
My guess is
The motherboard short circuited. I fix G1's as a side job/hobby and I have come across a couple G1's where it wouldn't turn on what so ever or give any sign that the G1 still had a soul. The reason this happens is either that the g1 was dropped, causing the motherboard to short circuit or the g1 got partially wet inside/humidity and when you connected it, the electricity started killing your phone little by little until it was completely dead. But either way my guess is that your motherboard short circuited out. HTC will repair it but for about $160 I believe
I am having a similar problem. Mine turns on, but shortly after will black out. Seems to mostly stem from pressure or contact with the lower portion of the phone where the buttons are located.
I had a problem like that. I just called T-mobile, and they were VERY cool about it and fast. I think I was on the phone with them 10 minutes. They sent me a new G1 for free, they even paid the postage to send it to me, and for me to send it back to them. Just make sure on those 2 with dots under your battery none of it turned red. I did the same thing with my daughter's sidekick and there was a small bit of red on the white dot and they charged me 100 bucks. They said it would take 7 to 10 business days to come and it was at my house in 3 days.. not bad eh?
hello,
I got an hd2 with a cracked screen off ebay and after much time ands effort have succefully fixed. The problem now is that the battery terminal is broken.. or I think it is..
When i have the housing off and hold the battery on with my hand it turns on. When i put the housing on, and put the battery in it doesn't turn on
a few times when i shoved a piece of paper so that the battery would get tighter agianst the terminal, it would turn on, so i figured that i must be the terminal that was broken, so i straigtened the pins out, i thought that would fix the problem, but no. this actually made it worse.. sometimes it turns on sometimes it doesnt, even when the housing's off. I think that the terminal is broken
My question is.
would i be able to solder a wire directly to the contact where the battery terminal is soldered on to the motherboard, so i could connect that wire to the battery.
or would i be able to find a replacement connector somewhere?
By now I feel like the unluckiest person on this planet...
About two months ago, I lost my HD2 and of course whoever found it didn't return it. Then about a month ago, I bought another used HD2. The battery cover was severely scratched and there was some light damage at the corners so I ordered a new housing on eBay. In the mean time I have been installing all kinds of stuff on it but didn't actually use it as a phone (didn't insert my SIM card) because I wanted to wait for the new housing and for a protective silicon case - I didn't want to use the phone "unprotected".
I have replaced the housing of dozens of phones before so I know what I'm doing and what to look out for (I'm an electronics engineer) and replacing the housing of the HD2 was actually surprisingly easy.
When I put the phone back together again, it wouldn't turn on. At all. And when I put it on the charger, the charger light wouldn't come on. So I just opened up the housing again and put it back together. This time it did turn on. Figuring that was the end of it and that something probably wasn't making proper contact, I left it at that.
That was two weeks ago. Since then, the phone has been on all the time (in the charger) and I have been installing more stuff without any problems. Yesterday the protective silicon sleeve finally arrived so I inserted my SIM card and finally started using it as a proper phone. But today, all of a sudden it didn't want to turn on again. I had used the phone 10 minutes before (storing a contact).
I opened the housing again and checked if I could see anything loose, or not making proper contact but didn't see anything.
It still won't turn on again.
Is this HD2 deceased? The battery is fully charged BTW (and I tried another battery).
Anything I could try?
Triple check and make sure all battery pins are straight. when the battery is inserted, they need to be pressed down and inwards towards the middle of the phone. Be sure you don't have one being forced up or anything like that. I'd re open the case one more time and slightly bend the ground prongs on the board and flex cable assemblies back up just a hair to make sure they make good contact. Other than that the phone can actually power on without the back housing on at all so grounding to get it to power on isn't that crucial.
I cannot turn on my LG G2 after putting a new battery in it that I bought of LG.
I have tried to hold the vol down and power button together will plugging into power source but to no avail.I have held just the power button while plugging into power but to no avail.
Any help would be much appreciated.
Try to carefully check the electric contacts: re-open the case and press enough all the electrical connectors. I solved this way...
There may also be a chance of damaged battery (it is hard to find an original one): in this case you have to ask for replacement.
MotoGix said:
Try to carefully check the electric contacts: re-open the case and press enough all the electrical connectors. I solved this way...
There may also be a chance of damaged battery (it is hard to find an original one): in this case you have to ask for replacement.
Click to expand...
Click to collapse
I have checked all the connectors umpteen times and they all click into place.
I got the battery from LG so it is a genuine LG battery has stated in my post.
I had same problem with my Optimus G
I change the battery last year with a battery I bought off Ebay without any problems.I then found out the battery was not genuine (not holding its charge) and I bought a battery from LG.When I replaced the battery I bought off Ebay with the battery I bought from LG my G2 would not turn on.
Is there a tool which I could use to test my G2 phone (download a tool/app)?
Could it be an hardware issue?
Shlong7 said:
I change the battery last year with a battery I bought off Ebay without any problems.I then found out the battery was not genuine (not holding its charge) and I bought a battery from LG.When I replaced the battery I bought off Ebay with the battery I bought from LG my G2 would not turn on.
Is there a tool which I could use to test my G2 phone (download a tool/app)?
Could it be an hardware issue?
Click to expand...
Click to collapse
I bought the battery on ebay, since I don't have access to any LG store.
After a first failed attempt, I removed and reinserted the battery and the phone turned on. I attributed the issue to an electric contact but my assumption could be wrong and there were likely other reasons...
Unfortunately, I am not able to suggest to you any workaround. You may ask directly to LG, where you bought the battery...
There is a hidden menu (3845#*802#) for testing battery and charge efficiency, but phone must be turned on, then you have to use the old battery.
Anyway, I don't think it is an hardware issue.
I bought another battery off eBay to see if it was the battery but the phone still won't turn on.
It sounds not good... Are some electrical contact pins of the phone possibly damaged or dirty?
MotoGix said:
It sounds not good... Are some electrical contact pins of the phone possibly damaged or dirty?
Click to expand...
Click to collapse
No,they look alright.
I did press the power button on the phone before I put the white camera cover on and the main white phone cover on.
So much the better!
What possible think could I have damaged?
Shlong7 said:
What possible think could I have damaged?
Click to expand...
Click to collapse
Sorry, I understood you solved the problem (misunderstanding due to my poor English).
Look carefully at all the pins of the connectors (screen, motherboard, etc.): Are they alright or bent over?
If they are bent over you can try to straighten them with an electronic nipper.
On the contrary, if they are OK, my advice is to go to the LG service center (for example where you bought the new original battery) and ask them to check the phone hardware. Perhaps it is just a stupid issue, easy to solve. It is still a great phone, even though it is 5 five years old, and it's worth it. It is even faster of my most recent Motorola X Play...
Unfortunately, I have not enough experience with this phone, so I can't help you anymore: I own it since few weeks only, because it is my wife old phone. I was just lucky in substituting battery with negligeble issues!
I have looked at all the pins on each connector and they look all in line.
May I have damaged the charging ribbons when I pressed the power button before I put the camera cover and the phone cover back on.
I have noticed the black tape on the camera cover (https://www.ebay.co.uk/itm/LG-G2-Ca...368363?hash=item2833f4ba6b:g:FWsAAOSwIaFZFH5k) is damaged,could this cause my G2 to not turn on?
Shlong7 said:
I have looked at all the pins on each connector and the look all in line.
May I have damaged the charging ribbons when I pressed the power button before I put the camera cover and the phone cover back on.
I have noticed the black tape on the camera cover (https://www.ebay.co.uk/itm/LG-G2-Ca...68363?hash=item2833f4ba6b:g:FWsAAOSwIaFZFH5k) is damaged,could this cause my G" to not turn on?
Click to expand...
Click to collapse
I don't think so: the power button acts on a switch; you can press on the switch in many other ways, with the same results...
Check instead the electric contact on the camera cover (see 2nd image of the camera cover, top-left of the above link): it is a sort of electrical bridge (closes the circuit). You may verify if it works right by means of a multimeter (null resistance).
MotoGix said:
I don't think so: the power button acts on a switch; you can press on the switch in many other ways, with the same results...
Check instead the electric contact on the camera cover (see 2nd image of the camera cover, top-left of the above link): it is a sort of electrical bridge (closes the circuit). You may verify if it works right by means of a multimeter (null resistance).
Click to expand...
Click to collapse
Im not good at using multi-meters.
What should I set the range of the multi-meter when testing the electrical bridge on the camera cover?
What should the multi-meter read when testing the electrical bridge to see if it works?
You should simply get zero resistance. Multimeters are easy to use: at first, select to measure resistance, by setting the highest sensitivity (the smallest full-scale), then measure the resistance. There are many tutorial on YouTube.
Please, consider it is possible this is not the problem!
Anyway, I'd suggest you warmly to send the phone at the service centre.
Sent from my LG-D802 using XDA Labs
Yes,I do get zero resistance when testing the electrical bridge on the camera cover.
It will cost alot to have it repaired at the service centre,probably not worth having my G2 repaired bc the battery cost me £40.
You're right, it might not be worth it.
Before throwing away the phone, try to ask where you bought the battery. Perhaps they will find a solution for you.
Another phone with similar specs costs more than 300£, for sure; moreover, most of phones have the cover in glass or alluminium and are more delicate than G2...
Sent from my LG-D802 using XDA Labs
I have been in touch with LG where I bought the battery from and they said the repair would cost more than I paid for the phone,which I predicted.
I don't think the battery is faulty (I bought another battery of eBay and the phone still won't turn on),unless the eBay battery is faulty too.
Could I have damaged the power switch if I pulled out the power switch connector while the battery was connected?
I am so sorry.
But, just for curiosity, what is the damage?