So I am having to flash back to a previous version due to some issues with the camera and battery.
Flash back to a Telstra official ROM from HTC website - it installed fine - however when it goes to the 'align screen' it doesn't register any taps at all.
If I try to reflash with an older original rom it comes up with a connection error
Any ideas?
--- Update ---
I have updated to the original stock rom for Telstra + original SPL 1.15 - when I boot however it does the 'first time setup' - and the align screen comes up - if I 'rub' my finger around the location it will move - but no single tap works - after going through the five spots - it will just then loop again... really frustrating!
Similar symptoms
After updating my touch HD I noticed a similar effect. When my phone was new the screen align requested 5 taps then proceeded, however after flashing to newer ROMs the screen align intermittently repeats itself.
I've found however that it suceeds more often (and quicker) when I use the stylus to tap the center of each cross and make sure each of my taps are 'long-holds' (like when holding the 'tap' for the context menu).
I have put it down to an update perhaps trying to more accurately align the screen to the user? But I would be interested to find out if in fact it is a problem with the software, or something with the screen maybe?
Unfortunately though, my only offer of a solution to your current problem would be how I got passed it; patience, and firm screen taps (with the stylus).
i think it's best to use the stylus whenever you align the screen. i usually tap-and-hold until the crosshair moves to the next spot. i've never been able to align with my finger.
I would recommend a hard reset and try again. Worked for me!
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Gil-Dale said:
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Click to expand...
Click to collapse
are you using a stock ROM along with a stylus? also, if i recall, you were wanting to reinstall your stock ROM to get your device serviced? correct? was the screen one of the issues you wanted to fix? and finally, if you applied the stock 1.15 SPL, be sure you flashed the ORIGINAL Telstra ROM. i'm not sure of this (and it could be a moot point) but flashing to the newest Telstra ROM could update your SPL. sorry for all the questions; this is my way of brainstorming via user forums.
Related
Hi all
I bought a JasJam about an year ago, and it has been working fine.
About 5 weeks ago, I flashed it with HardSPL 7, Radio 1.50 and Schap's 3.60a.
It worked fine till yesterday when suddenly following buttons stopped working: IE, Messaging, Left & right soft keys, start, ok, green & red buttons. Rest of the buttons, keyboard etc are fine. There was no impact, no "sudden movements". The buttons just stopped working! I mean, one minute they were fine and the next minute, they were screwed.
I have done following to fix this (in order)
1. Soft reset
2. Hard reset (which shows that there is no problem with the hardware)
3. Flashing with Schap's ROM again
4. Flashing with 3des ROM
5. Flashing with Sleuth's ROM
6. Flashing with Cingular (WM5)
And still, no use! Buttons still don't work.
Any help would be highly appreciated.
Does the silence says: You have to live with it.
???
More Updates :s
Now I am not able to delete anything I type. :s Not even while using the onscreen keyboard! I can see that when i tap on the backspace button, it highlights, but the text doesn't get deleted! I have tried this in almost any place which allows you to enter text. :s
I think I will go back to my original shipped ROM and bootloader. :S
Strange stuff happening! Downgrading to olipro 1.10 has solved the backspace problem. How can a bootloader affect a function like that? :s
Back to shipped bootloader and ROM (not the radio) Still the buttons are not functional.
I also opened up the phone and cleaned the buttons, made sure all connections are properly in place. Put everything back together, and no, the buttons don't work.
What do I do?
I have tried a thousand other bootloaders, radios and ROMs... But these buttons wouldn't work?
Where are the geniuses like oli?
I have the exact same issue.. I have pretty much tried all SPL/Radio/ROM/App combinations, including the 1.01 IPL, original SPL, and WM5 that ships on the Tytn from HTC... And, just like you, the keys sometimes work, and then suddenly they stop. Restart or hard-reset seldom brings them back. I know it's not hardware issue because holding down the "-" and "-" keys while resetting always works. I also observe the LEDs on the front panel go all whacky. Sometimes the power LED, which normally blinks on battey power turns on and stays that way; sometimes it doesn't come on at all.
My guy feeling is that this is not ROM related, and somewhere along the line while I was enjoying the "flash-o-palooza", something got corrupted in the flash memory.
I am now looking for a method to do a "harder-reset" that will clean out the whole thing, reflash the bootloader and build it from scratch.
I think the buttons are not properly passing interrept requests to the OS, which as you correctly mentioned is a flash memory / bios problem. (I don't know a lot about hermes architecture)
HTC provides a diagnostic sd card in which you can check if the buttons work fine. I will try to get my hands on one of those.
Did you try going back to Wm5?
whistler4ever said:
Did you try going back to Wm5?
Click to expand...
Click to collapse
Yep.. Many times.
any luck with this? can u get to bootloader mode with the keys?
not believing that it would be hardware problem, I disassembled already some times my TyTn and I did not have sucess. If someone have sucess, post here please
the only obvious thing is that the keybddr.dll driver is not be loaded properly. how do u normally load the rom's? do u let the software boot the phone, or do you put it in bootloader mode first?
as I use a Windows Vista, the ROM upgrader have to be done in the Bootloader Mode
But, Sometimes the buttons works, and in next minute, they die again
its a misterious
Hardware buttons also not working
I am also experiecing this problem. Occasionally the hardware buttons will work, then if I open the slider they stop working. I have also tried updating firmware etc.. but it hasn't helped. The buttons will work if i press the left and right keys while pressing the reset key to do a hard reset. They work every time doing this, so it seems like a software problem. But I don't understand how a s/w problem like this can remain there even after firmware update and hard resets.
I have opened the phone up several times, because I have another problem, or two. As much as I love the phone it has been totally unreliable. It shipped with the LCD not working, I diagnosed that as a faulty ribbon cable, which I replaced, that made the LCD work. But then the earpiece speaker and the front camera didn't work. Now this problem... this is starting to drive me crazy.......
Hi, I have the same problem, I think. Sometimes when I play games, browse the phone or slide down the keybord the buttons below the screen just stop working. I have also tried to flash different roms, but to no good. There is a temp fix thou but it work slow sometimes, if I scroll with the wheel for a bit(the scroll time varies) the button seem to work, but only for a little while.
Does anyone have any news on this issue, cause i can't use any program that need these buttons.
I also have this problem, I guess I'll have to send it in to get it fixed :|
Problem Solved
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
crajoh said:
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
Click to expand...
Click to collapse
I don’t think you got the same problem as us, if you check almost all the other button problem threads they are about the white screen but since we in this thread have not gotten any white screens or some of the other symptoms I'm quite sure it’s not the same. Also some with our problem have tried to change the flex cable but it has not fixed the problem.
*edit - I did not put the angry smiley on this post.
Me too!Anybody can soleve it?I found that when they aren't woring,we can touch on screen or press ok button on the left once or twice,they work again!
My touch screen is locked. I can't use it unless I hold down the left soft key, then it works fine.
At one point I managed to get it to work though pressing a sequence buttons but it stopped working after a reset, and I can't remember what I did.
I've even flashed this with the original ROM and it still does this.
Any ideas?
Thanks.
this may be a rom bug, try using an older much more stable rom to see if this cures the problems, or you can always take it back to the store you for it from and ask them to re-flash it, they usually do this for free
This morning, my touch screen suddenly stopped working. Hardware keys are still working but device is not responding when the screen is touched. Already tried a hard reset but no success, now I am stuck at the align display screen. Also can no longer get to the bootmenu, so can't reflash my device! Any suggestions on what's wrong or how this can be fixed? Thanks for any help!!!!
I'm curious
Didn't you see any spots (like oil spots on the water) to the touch screen ?
I had the same problem .I replaced the touch screen and the phone is working again .
No, nothing, was working fine at night, when i woke up just randomly stopped working. The display is not cracked or anything, so wondering whether a screen replacement will do the trick? ALso strange that I can no longer get to the bootscreen to enter HardSPL...
Had the same problem, the issue (with mine anyhow) was the digitizer, which is an overlay that sits on top of the actual LCD screen to give it touch capability....
good post here
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
I had a similar problem,
To get past the Align screen I had to apply pressure to the top of the screen opposite side of front facing camera - then use the screen as normal
I reflashed the original rom (manually getting to bootloader) - it worked for a bit but ended up sending is back to 02 for repair.
All they did apparently, was to reflash the ROM again and its been working since.
Had the same problem a couple of times a while ago, when i was trying out WM6.5.
All buttons worked but not the touch screen. Never really found out exactly what the problem was, but the first time I managed to get it working again by resetting the alignment:
While gps button pressed (under green button), press center D-pad button this will bring you to alignment screen.
The other time the "alignment trick" didn't work, but i got it working again, after flashing the original ROM couple of times. (And doing hard reset between each time)
I think I used this ROM
You say you can't get to the boot menu, do you run hard-SPL?
most likely its an hardware issue - had this one too, of course out of nowhere!
flash with original rom and if you cannot align screen (as the hardware seems to be broken) send it in for repair. it will be under guarantee, if screen isnt broken.
I had similar problem, I passed the alignment but i had a huge offset in the touch.
I replaced the touch screen and it solved the problem.
You can find it in ebay for 1 US $.
nogge69 said:
You say you can't get to the boot menu, do you run hard-SPL?
Click to expand...
Click to collapse
Thanks for all the help guys!!! I do run hard-SPL and have flashed many ROMS - just don't know why it won't enter the bootscreen anymore when I reset the device and press the camera button. Did manage to upload original ROM again by using activesync, now trying to restore original hard-SPL so I can send off the device for repair.
Hi, i had also the same problem, i find a threat in the internet... try to push the upper corners on the device with your fingers and then tab on the screen to see if the problem solved.
I had the same issue.
Its more than likely your digitizer. I tried flashing 100 different roms but always stuck at the align screen stage.
I actually have the barely used digitizer if anyone wants it (for a few dollars of course hehe) My mainboard died a couple of weeks after i installed the digitizer.
needless to say i moved away from the ****ty build quality of HTC to the MUCH better build quality of the iPhone.
please can anybody tel me what could be the reason tha my touch screen is not working.. i hav htc touch hd.
it sometimes works and some times doesnt.
thnx
Touch hd screen not responding to touch or stylus
Touch hd screen not responding to touch or stylus
--------------------------------------------------------------------------------
In early February I upgraded my Touch HD to 6.5 from 6.1 and if am right it was energy.blackstone.21891.leo_Max. It worked for about two week and and then one day I struggled to get a gps fix on my tomtom. The next day the screen just froze with no response of any touching or stylus.
Managed to put the original orange rom back on it but could not cariberate the screen due to its not responding. I sent the phone to HTC UK for repairs but they said due to my having used unauthorised software the motherboard needs to be replaced and they were asking me to pay 168 pounds so they could go ahead with the repairs. I got the HD2 on a new contract.
Still love the TOUCH HD and was wondering is there another way of breathing life into this thing. Responds well to install new roms but the screen continues to remain frozen
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Rigdzondorje said:
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Click to expand...
Click to collapse
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
mchaals said:
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
Click to expand...
Click to collapse
same with me here... I also have got an EnergyRom installed. For more then one day now I get no response from the touchscreen. Everything else seems to work properly, e.g. the popups which remind me appointments are there.
Exactly the same here!
I installed energy sense last week, phone worked fine for 4 days then i came to use it and it didnt respond to the touch screen, however tapping the screen would bring back on the backlight?
I hard resetted it and also flashed a new ROM on, still the same, I found that it was responding but taking up to 5 mins to respond, i.e if you tap the first calibration point, after about 3 minutes the point moves, however calibration never completes.
I think the phone is scrap.
retsam88 said:
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Click to expand...
Click to collapse
Yeah, this is digitizer problem.
Check my post
Sorry for my bad English.
A few days ago, I decided to flash back my touch hd to the stock rom due to the big battery drain and slow performance.
Now my problems are gone and my phone is really fast,
but my screen is acting weird.
It happens mostly when I'm typing an sms, for example: I'm using swype and I want to swype a word that starts with the letter 'd', so I press 'd' and the swype line goes from the a to the d and then follows the path I've swyped.
It even writes a word that starts with an 'a'.
this is just an example, so I can describe what my problem is.
basically my screen thinks that I'm tapping somewhere else on the screen and then knows my actually tap-place.
This is not a bug in swype or sms, it happens everywhere in windows mobile.
It also isn't a screen allignment problem.
does anyone know how to fix this?
so again: it is the stock rom with the stock spl. is this a known issue, or are there any fixes?
thanks,
Artuur
Hmmm interesting...
so this did happen on any other rom you had flashed?
No, only on this stock rom.
I never had it with the stock rom when I had just bought the device, and I didn't had it on the cooked roms.
The problem began when I reflashed from energy rom to the stock rom.
Everything else (phone, wifi, bluetooth, battery...) is just fine.
i had strange issues with my touch screen before.
first i was sure that it came with the installation of mobile icq, so i got rid of it, didn't fix anything, hard reset, everything was fine for a while. then the problem came back, tried different roms, no change....
to cut a long story short, everytime the issue came up, i would panic, align the screen dozens of times and in the end perform a hard reset, just to realize it got me nowhere, until i finally found, that removing the display protector did the trick, apparently, there was a tiny air bubble somewhere on the very edge, that distorted all my inputs to slightly different spots.
since then i run the device without protector and everything is fine. from time to time it will still behave strange but carefully cleaning the display always resolves the issue, sometimes teeny tiny spots of dirt keep the device pressed in one spot and due to the way resistive touch screens work, it would only accept the middle of the 2 virtual press points as input.
so my advice would be:
1. clean your display, really clean it, especially the very edges, there can be something stuck there, practically invisible.
2. make sure, it is not software related, by flashing hspl, then a cooked rom and another radio, in combination with task 29 and hard resets makes sure, everything on your device is replaced.
3. if all that doesn't fix a thing, you might need to think about getting a new digitizer or entire screen.
hmmm. try a hard reset! or try flashing to a custom ROM, then reflashing again?