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Hi,
I have owned my HTC HD2 for about 3 months now. I have had a problem since i first got it which is really bugging me. Sometimes when the phone locks, i am unable to unlock it with the slider. The slider gets to about half way across the screen and then freezes. If i leave it for a few minutes it goes back to a locked position agian and when i attempt to slide the slider across, it freezes.
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Any ideas? The phone is on UK Vodafone and is running the latest firmware (v.1.72)
ukznmcl said:
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
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I don't have an answer, its likely to be sense trying to load something and hanging.there are loads of threads about unlock problems, all different, however I wanted to help you avoid confusion by pointing out that removing the battery is a soft reset, not a hard reset.
I'd start by removing some apps, see if it changes the behavior, then re add til it happens
i've the same issue. but not removing battery, just press little red restard button uder battery cover. i think it happens when i enable rotation of today screen or because of proximatelyscreenoff program bug. after removing today from rotation of bsd tweek i have 1-2 restarts for 2 weeks.
I had the same thing sometimes, but never happened with the latest rom I am using, and I am pretty much installing the same apps over and over after each flash...
You aren't by chance running the facebook application?
Leaving that open and locking your phone will result in you not being able to unlock your phone
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
dio62000 said:
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
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As I said, have you tried making sure Facebook isn't running
HD2 screen unlock probblem
Hi All,
I have put my screen unlock code as 0000 and set as 5 mins to lock the phone.
But that is becoming a headache now.
Sometime the phone behaves very unusual, it doesn't takes my code "0000", no option rather to reset the phone or remove battery and restart.
After the reset the phone works with my code (0000) but don't know when the same problem starts again.
Need Help..
Anyone solved this problem?
In the Att Tilt2 the power button was on Top & could close the Screen while talking on the phone
How do we do that in the HD2 cos its Off button is on the Red Call Shut button
Anyone
Unlock Problem
I everybody,
I have this issue aswell but even worse than everyone else. I can't unlock my device at all anymore else I do the "hold both VolUp&Down + Power Button " for reset to manufacturing settings of the cracked ROM.
any process so far or do you guys still think it's about messed up Apps?
best regards,
hanny
HD2 Hard Locked
Okay...so maybe Facebook is locking my HD2. It's LOCKED I'm recharging, I've attemted a soft restart, hard restart and every other restart out there...nothing is working. I even tried pushing the white button below the battery case and holding the volume up and down...I actually thought that it began to do a hard restart. It did begin but then it got stuck at the "swipe" demo. It is definitely stuck.
HELP!!!!
Sitting on a train. Started the phone. Can't unlock it. The screen is dead so I can't enter pin. When I push back I come to the locked screen. Can't move. Haven't got pattern on. Wtf. :-(
Ps. I managed right now to unlock it. This is true. I pushed Start button. Then audio down button. Then I could sweep away the "glass".
Now I'm stucked again. And the audiodown trick won't work. I'm going crazy. For real. Any suggestions?
Have you tried removing the battery, it has been known to work with some android handsets
Geryatrix said:
Have you tried removing the battery, it has been known to work with some android handsets
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Tried that many times.
Maybe it's the Launcher.
I will try the touchwiz for a while and see if thats helps.
Used the standard launcher. This morning the phone was locked again. Haid to remove battery. Am I doing something wrong?
Start+swipe is all I trying to do.
GONNA RESET THE WHOLE PHONE.
But thats not good for my work-settings and program :-((
Sent from my GT-I9000 using Tapatalk
Phone worked when I left home. It was charging. Now it's impossible to unlock it again.
I removed the battery 5 times or so. Now it says: Enter Pin. But I can't the screen is dead. When I use the back button I get the background picture and the text who says: Phone Locked. But I can't sweep away the "glassscreen"...
I would (almost) be glad if someone else had this and we could figure out what is failing...
PS. This is my last writing in this matter, until someone else gets it. Now I removed the battery and strted the phone for maybe the 10th time since I started.
This time I didn't touch the phone for 1 minute maybe. And it works. I could enter the pin directly without unlock.
I'm much more near to start cry than laugh right now ;-)
has anyone faced the phone switching off even when it's screen locked? This happened a few times to me.
1st scenario is when my phone is in a waist pouch which is a little tight for this model. when i take it out of the pouch, i either find it off or waiting at the sim unlock screen. this is caused by pressing the power button accidentally.
2nd scenario is after charging over night, i wake up to find the phone asking me to key in sim unlock pin (it will not be completely off because whenever charger is plugged in, it will power up). The phone was screen locked before i charge it and i did not touch the power button by accident unlike scenario 1.
which ever the scenario, by right the power off button shouldn't work whilst in screen lock right?
The same scenarios happend to me, sometimes more than once a day. Very annoying.
I too have this issue, especially the overnight charging one, which is annoying because then the alarm fails to go off!!! After convincing 2 other people to get the Trophy 7 they also experience this.
I called HTC support in the UK yesterday and all they could suggest to me was that I reset the phone settings, which I've done, and of course ended up needing to put all my settings back in which is extremely frustrating when I expect that it won't fix anything.
I really would recommend calling HTC support in your country and logging a call, because the guy told me that I was the first to report it.
You can get the phone numbers from the htc website, which i cannot post the URL to since I'm a new user, but I'm sure you can find it. Go to "Support" -> "Customer Service" -> "Support by hotline"
Of course, you could not call them to report the issue, but then they'll think that I'm the only user in the world with the problem and not actually resolve it!!! It's going to take you about 10mins and they'll keep talking to you about windows mobile 6.5, instead of windows phone, but the more calls logged = greater chance of resolution.
I've had the turning of when it's in my pocket, but i've never had it turn of overnight when charging.
at least not that i've noticed
Whilst experimenting with android on my touch pro from the very beginning when you couldn't enter a sim code, i've removed it and i'm to lazy to set a new one
All the problems (screen freeze of crazy dancing icons of phone shutting down) solved after FLASHING newest WWE ROM from this forum. Maybe helps, but U have to decide and do it yourself or not.
This has happend MANY times on my trophy aswell.. I ended up turning off the sim lock code (That way the phone starts up again after boot and your alarms etc works)
Yup, I've had the "pocket" thing also happen to me, more than once in the same day... quite frustating.
Qtek S200 (HTC Prophet) After ROM update, its now shutting down whilst in sleep mode
Sorry to dig up an old thread, but recently I upgraded my s200's ROM using the CD utility that came with it. Its now running Build 14928.2.2.0 of WM5.
Before the ROM update it has never done it once.
Some people said they got the problem when it went into lock screen, my lock screen is fine. It will only do it when the phone is in sleep mode, if i disable the "power off" timout setting then its absolutly fine aslong as i dont press the power button.
Did anyone ever find a solution to this problem?
Somebody did mention about flashing the rom from one of OS's on this site, but all the ones I have found contain dead rapidshare links.
Any help appreciated
Thanks
My solution on Trophy is simple, using a Casemate case on my phone. It makes the off button so stiff, that it's hard to shut off.
I guess I never realized why it was such a pain in the case to shut off... this MUST be the reason. Also, since I now have two Trophy's (one for developing roms), this other one I just bought has been through hell, and it's difficult to half press the camera button to focus. The Casemate case I have on my good Trophy makes it far harder to press the camera button, but my year old Trophy that I've always had doesn't suffer from any problems with its camera button.
This is the newer version of the Casemate case I was using on my HTC Trophy. I don't know if this will help you with your older phone, but maybe Casemate makes a case for it. Since it's an older phone, it will be difficult.
ok, I have a strange issue that I can not seem to find the answer to. Whenever my phone locks after not being used etc. When I wake it up, the touchscreen will not let me unlock. It takes me close to 50 attempts to do so. However once I actually am successful in getting it unlocked. The touchscreen works flawlessly. I have tried several different builds, all of them I have the same issue. I have done Task29 and started fresh on that front each time. I tried a couple different radios. Any suggestions?
**** man i got the same problem! i tried hard reset, rom updates, other buils but it wont go away!
plz someone help us!
Hi,I'm using BOYPPC-SHIFTPDA GINGER 2.3.3 RAM_V5 works great so far the best that I tried.After u flash android it's recommended to wait few mins until it loads everything then do a shut down - not a restart.then again u wait few mins and u do a second shut down. after that the os should work fine ,at least for me works great. if that doesn't help ,try to reinstall everything from the start..hspl radio etc.
You could just turn off the lockscreen? Get 'NoLock' from the market. That should do the business if you want.
I've got the same problem since 5 days, It started when I started using WIFI and turning off my 3G ..
you have the same problem my hd2 has....it is a hardware issue. the screen becomes unresponsive. if you still have warranty send it in for a repair. if not... repair it yourself. it's not that hard. the screen wire is probably just loose.
follow this video to take apart your hd2.
http://www.youtube.com/watch?v=cL-jnUKufC4
Sounds like a similar problem that I'm experiencing. If I wake the lockscreen with the send key instead, it works. When I boot I get exactly one shot with the end key then it locks up again. I'm able to use it with the send key, but concerned it might get worse. If anyone finds the solution please post.
I actually for the first time had this, and I know this is going to get flamed but its not the Screen thats the problem. And I think (BIG IF) that the dreaded unresponsive screen issue that we keep reading about Majority of them I think is not the screen.
I have 2 HD2s and both have worked flawlessly without any problems, but today I was playing with my test phone that doesnt get used that much and I noticed after installing a new rom that my screen after I played with it for a bit went black (sleep) and when I woke it up it wouldnt respond, first thing that crossed my mind is I just lost my digitizier, and started wondering okay why, I went as far to re-flash WinMo stock HD2 rom, same issue, so I decided its time to find out exactly whats causing this, and I found it. I wasnt going to make a post again cause I figured people would be "Not another thread about this" but I know whats causing the screen issue, at least this is my suspicision and I have temporarily fixed mine.
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button
Hope someone can help on this one.
In the last 3 weeks I have had events where the phone becomes non-responsive. What I mean is that it will not unlock by finger sensor, and the lock screen will not slide up to enter pin. The phone shows at the bottom of the lock screen the 3 icons for locked, camera and something else but, can not get it to swipe. If i reboot sometimes it does and sometimes it does not solve the problem. If it does it, I have to power off the phone, wait a few seconds and power back on. Other times the phone gets hung up on the volume level screen will trying to adjust up or down but, not movement and locks the screen and becomes non-responsive. Also, during this time, it tends for the phone to get warm. Other times if I leave the phone alone for a few minutes, it tends to settle down and fix itself?????? I never get an "android stop working" like message either.
The phone is stock unrooted from day one from BB but, now I am over 15 days and can not return or exchanged. Went by BB today since I am Elite Silver member and see what they could do. They suggested have the geek squad look at it but, I do not trust those guys to even power my phone off. The other option they mentioned was to send back to Huawei.
Any suggestions will be greatly appreciated.
Ian B
Mr Ian B said:
Hope someone can help on this one.
In the last 3 weeks I have had events where the phone becomes non-responsive. What I mean is that it will not unlock by finger sensor, and the lock screen will not slide up to enter pin. The phone shows at the bottom of the lock screen the 3 icons for locked, camera and something else but, can not get it to swipe. If i reboot sometimes it does and sometimes it does not solve the problem. If it does it, I have to power off the phone, wait a few seconds and power back on. Other times the phone gets hung up on the volume level screen will trying to adjust up or down but, not movement and locks the screen and becomes non-responsive. Also, during this time, it tends for the phone to get warm. Other times if I leave the phone alone for a few minutes, it tends to settle down and fix itself?????? I never get an "android stop working" like message either.
The phone is stock unrooted from day one from BB but, now I am over 15 days and can not return or exchanged. Went by BB today since I am Elite Silver member and see what they could do. They suggested have the geek squad look at it but, I do not trust those guys to even power my phone off. The other option they mentioned was to send back to Huawei.
Any suggestions will be greatly appreciated.
Ian B
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Elite status extends your return window to 30 days. Tell them you want a new unit.