Help! Cannot install or uninstall a program - Touch Pro2, Tilt 2 Themes and Apps

This is a bit OT but I'm in a real mess here and hope one of the techies can advise please.
Earlier today I tried to upgrade PocketMind's PocketMusic from 5.3.1 to the latest version 5.3.3 of on my HTC Touch Pro 2 (WM 6.1), as recommended by PocketMind. It failed to install. It got to the stage where it told me the previous version will be uninstalled and asked if I wanted to proceed. I clicked OK as usual and then got 'Installing PocketMind PocketMusic.CAB ...'. But there was no progress in the bar. It stayed empty. On re-starting the Touch Pro 2 the same cycle was repeated.
I then repeated the attempt to install 5.3.3 but this time I got the error message "Copy error ...".
When I then tried to run the old/existing version PM 5.3.1 I got an empty screen.
But now I cannot uninstall PocketMusic, either with Remove Programs on the TP2 or with Add/Remove Programs from AS on the PC.
I also downloaded the individual CAB for version 5.3.1 but that wouldn't open on my PPC.
I've also used Resco Explorer to remove \Program Files\Pocket Music but still can't install or uninstall.
So I'm well and truly stuck. I've emailed PocketMind but meanwhile can any of the experts help please? Is there some program that will safely clear out all traces of PocketMusic (whatever version or versions is currently still hanging around? Would it help to clear my PC registry of all references to PocketMind/PocketMusic/Pmusic? Any other ideas please?
--
Terry, East Grinstead, UK

I've had issues like this before. To be honest I think there is little you can do apart from a hard reset (from memory I think that's what I've had to do in the past).
Why don't you take the opportunity to put it down to a bad experience and flash a new rom & start all over from scratch.
Not very helpful, I know...but I believe it's very difficult to remove all traces of a program from the registry as there could be unidentifiable entries all over the place.

terrypin said:
This is a bit OT but I'm in a real mess here and hope one of the techies can advise please.
Earlier today I tried to upgrade PocketMind's PocketMusic from 5.3.1 to the latest version 5.3.3 of on my HTC Touch Pro 2 (WM 6.1), as recommended by PocketMind. It failed to install. It got to the stage where it told me the previous version will be uninstalled and asked if I wanted to proceed. I clicked OK as usual and then got 'Installing PocketMind PocketMusic.CAB ...'. But there was no progress in the bar. It stayed empty. On re-starting the Touch Pro 2 the same cycle was repeated.
I then repeated the attempt to install 5.3.3 but this time I got the error message "Copy error ...".
When I then tried to run the old/existing version PM 5.3.1 I got an empty screen.
But now I cannot uninstall PocketMusic, either with Remove Programs on the TP2 or with Add/Remove Programs from AS on the PC.
I also downloaded the individual CAB for version 5.3.1 but that wouldn't open on my PPC.
I've also used Resco Explorer to remove \Program Files\Pocket Music but still can't install or uninstall.
So I'm well and truly stuck. I've emailed PocketMind but meanwhile can any of the experts help please? Is there some program that will safely clear out all traces of PocketMusic (whatever version or versions is currently still hanging around? Would it help to clear my PC registry of all references to PocketMind/PocketMusic/Pmusic? Any other ideas please?
--
Terry, East Grinstead, UK
Click to expand...
Click to collapse
Have you tried SKTools? It has a comprehensive install/uninstall tool, even for applications not registered as installed. It gives you the names of all regkeys created and also of files installed ... it may help to clean up your system...
Hope it helps,
MJ

Related

Memmaid doesn't find any running processes

I'm using a T-Mobile MDA and installed MemMaid. It seems to work fine, except it doesn't find any running processes. The native Memory program (in settings) does find, say, Calendar, but MemMaid doesn't. Anyone have this problem? Any idea why? I also emailed dinarsoft.
I've got the same problem. When I soft reset I get the running processes but they seem to disappear as the device is left on. I also cant seem to get them when GPRS is on.
Same issue here with my K-JAM. Seems like a WM5/MemMaid issue.
Dinarsoft Knows
They emailed me that they are working on it and were apologetic.
New version of Memmaid
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.
Re: New version of Memmaid
prestonmcafee said:
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.
Click to expand...
Click to collapse
Wow didnt even notice it was updated...they should of changed the version number :roll:
http://www.pocketgear.com/software_detail.asp?id=14279
Last updated: 14-Mar 2006
The one listed on Handango still shows the old release date... I'll give the one above a try
Re: New version of Memmaid
prestonmcafee said:
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.
Click to expand...
Click to collapse
This is a common WM5 problem. Best bet when upgrading any app is to uninstall first then re-install.

Program Installation Problem

I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
Click to expand...
Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!
Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt
Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.
I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.
Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?

Error: remove programs..." x was not completely removed

I tried to install ClearVue PDF from the O2 supplied CD and it failed (with error messages in German!) - however when I tried to 'remove programs' I get the above message and ClearVue is still listed under programs. Ditto with Skype. These are the only 2 things I have added since switching my XDa mini s on for the first time. How should I uninstall these properly....so I can start again! Thanks
Well if you want to install it. Try installing it again. Then if fails again download the latest version of it from their website and install that. Hopefully you will have the registration key installed and it will work. Otherwise you will at least have an English error message.
Thanks
I'll try the web site - looks like I can't just download ClearVue - does it all come witin the 'software update' bundle?
No no no! ;-) The Clearvue website http://www.westtek.com/pocketpc/pdf/ As long as the install you have made registered it the trial version will be installed as fully operational.
Thanks
I'll have a go...
Sometimes a program wont delete because its running. make sure you have nothing running before removing it
Is this not an issue with the persistent memory in the Wizard? I've never been able to uninstall things, always comes up with that error, but installing an AKU 2.3 ROM seems to have solved the problem.
I think it's a persistent issue - I've tried every way of uninstalling (from Xda and PC via ActiceSync etc) and ClearVue is still there (and not working). However last comment slightly too techy for me (sorry - just a user....)? Is this an OS upgrade....?
The ROM is an OS upgrade, read all about it here:
http://forum.xda-developers.com/viewtopic.php?t=53954&highlight=
Whether the newer ROM solves the problem, someone better informed than me will have to tell you. It may just be coincidence that I can now uninstall programs properly??
paulrockliffe said:
Is this not an issue with the persistent memory in the Wizard? I've never been able to uninstall things, always comes up with that error, but installing an AKU 2.3 ROM seems to have solved the problem.
Click to expand...
Click to collapse
Same here, ever since upgrading to AKU2.3 i haven't got that uninstall error *Knock on wood*

CAB "Installation Unsuccessful"

Hi,
I've been trying to install gyrator and got this message so tested several other CABs and now seem to be getting this message on trying to install any CAB - really frustrating
Any ideas what might be causing this?
My Blackstone configuation is all pretty standard with original ROM etc
Any suggestions welcomed!
try reinstalling the cab again, it should say that it will remove previous installed version and will reinstall, BUT it wont proceed with the installation. Now after this, go back to the remove programs section and check if its still there.
Wondering if you found the issue, as i have this happening over 4 or 5 different ROM's, ruled out that its a ROM issue, trying to narrow it down to a 3rd party app, unsucessful so far.
When trying to install ANY cab i get the 'unsucessful installation' error message - including cabs i've already installed. Flash my phone this morning, install apps i wanted to, went to install something else this evening, now getting this message.
I've got Sktools installed and i am able to install cabs via this.
Got that problem too on Xperia X1, can't figure out either what the cause might be. Anyone any ideas?
Found my cause - it was installing Twikini
n1ck75 said:
Found my cause - it was installing Twikini
Click to expand...
Click to collapse
so you can't install apps after installing twikini?
I'm getting the "uninstall unsuccessfu" for almost anything i try to install and do have twikini installed (but i can't remember if it was the last app i've installed).
Also i can't open attachments in my emails, can't download files from PIE and when i go to remove programs (start-settings-system-remove programs) the list is empty...
DId you have to hard reset or did u find away around this?
btw, i'm having these issues on my kaiser.
Finally I found what my problem was, even if I can't understand, why this is a problem.
From time to time, e.g. when I got no USB cable around, I used to send the .cab vie E-Mail to have them on my device. Well, and as a matter of fact, exactly those are the ones, where installation fails.
Copying exactly the same file via USB to storage card ends in everything working fine....
So i flashed a new rom and installed twikini first, everything was ok for a couple of days. But all of a sudden this problem is back.
I know its not the .cab files because they're the same cabs i'm trying to install that i install on almost every rom after i flash them.
I'm thinking its yahoo go.

HD2 certificate/component problem

Up until a few days ago, my HD2 was working fine. Then I tried to install Android. I used the one that you just copy to the storage card and run a file called zharet.exe ( !!NOT HARET.EXE!! ). I think it was Cotulla's ROM. First time, it crashed. Second time, meaning after I installed Radio ROM version 2.12, which is required (more specifically, 2.08 or above is required, but 2.12 was easier to find), it started and installed, then rebooted. Third time it worked and was able to send a text message to my stepfather. I switched back to WinMO to ask him if it got there, then I started Android again. It crashed, sending me to the boot screen of WinMO. Upon this start I was no longer able to run many files (executables), the running of which resulted in the message "The File *PROGRAM NAME* cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
I have tried numerous fixes:
Soft reset
Reinstalling the applications
Seeing if .NET Compact Framework was installed; the phone claimed it was, but I couldn't find any trace of it and so I tried to reinstall it. I was not able to, so I "uninstalled" it from the phone, which still thought it had it; the operation took no time, so I doubt it was there in the first place. When I tried installing it to the phone again, it said that this version was already in the ROM. Also tried installing an older version of the CF, but it just said I had a newer version.
Switching memory cards (3 different ones)
Renaming the memory card and restarting, a fix recommended to some other people who had a problem with similar symptoms. It refused to cooperate and said that the memory card could not be renamed.
My next step will be to rename the memory card using a device other than the phone itself.
I don't want to hard reset as I wish to keep my messages and contacts, but if that's what is needed to "un-half-brick" this phone, I will of course do it. The way it acts now, I might as well have kept my n95.
It is worth noting that HardSPL should be installed, as it was required for the Radio ROM flash.
EDIT: HardSPL install IS verified, boot screen reads as follows:
PB81100 HX-BC
SPL-1.42.HSPL XE
0x05
CotullaHSPL 0x30
In this thread, Gargoyle999 is describing my exact problem: forum.ppcgeeks.com/showthread.php?p=1882858
Keep in mind that this phone is Norwegian with Telenor as its carrier, although the phone itself is not locked and capable of using any carrier.
EDIT: The files that may not be run are mostly third-party ones, like MorphGear, zharet, Google Maps and so on. Most programs that came with the phone, like Copilot, Footprints and Opera work.
I am not too familiar with XDA, so forgive me if I am posting in the wrong section or making some other rookie mistake xD
I am having the same issued on one of my HD2's...anyone??? Help!!!!
This is NOT and android problem.
I'm not exactly sure, but it's a security measure in WinMo that disallows unsigned programs from running after the system has crashed due to those programs running, probably to protect the system from malicious programs.
All you need to do is disable security on it. There are various thread on this site in different places that tell you how to. Personally, I found the mobile security configurations manager(windows) is the best way. Just plug in your phone in WinMo, using activesync, open the program, and load device. Then you can just select no security, and provision it. It'll overwrite all the proper registery settings and whatnot for you.
Also, GOOGLE IT. I found all this information myself just by searching "Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file" +windows mobile 6.5
Yes, yes Google it...I understand...But guess what? I did and found the same utility. And guess what? I got another error when it tries to install a cab file on the phone and for whatever reason the cab file errors out...I came here after reading and trying a ton of stuff and happened upon the OP's topic today.
Another thing is I realize it may not be an Android specific problem BUT prior to installing the mattcfroyo build and then attempting to test another build I didn't have any issue installing a cab file from the SD card. Also before anyone offers about installing another SD card I tried that also and no haps.
Weird and I am still searching for a solution but again XDA is the spot and researching here has not provided me with a working solution as of now....sssooooo...HELP!? Or not...
lstrike said:
Yes, yes Google it...I understand...But guess what? I did and found the same utility. And guess what? I got another error when it tries to install a cab file on the phone and for whatever reason the cab file errors out...I came here after reading and trying a ton of stuff and happened upon the OP's topic today.
Another thing is I realize it may not be an Android specific problem BUT prior to installing the mattcfroyo build and then attempting to test another build I didn't have any issue installing a cab file from the SD card. Also before anyone offers about installing another SD card I tried that also and no haps.
Weird and I am still searching for a solution but again XDA is the spot and researching here has not provided me with a working solution as of now....sssooooo...HELP!? Or not...
Click to expand...
Click to collapse
Look up all of the google registry fixes, and try every single one of them.
If none of them work and the program I recommended doesn't work, backup and hard-reset.
then, when it's done first thing use that program to disable security.
Also, most custom ROMs have security disabled by default.
Well I just went ahead and flashed a new rom and I am good to go...
I have tried your application. Got the same results as lstrike, error when installing CAB file. Also, how am I supposed to edit the registry when I can't run third party programs?
Will flash Miri's ROM soon. Any idea of whether or not that one has security disabled by default?
sigh i got the exact same problem after trying to run andriod.... any luck?
same problem here, did anyone face the problem then resolve it?
I found the solution !
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !
Thank you, this solution saved my day!
Rat01 said:
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !
Click to expand...
Click to collapse
Excellent! great work, thank you!
Rat01 said:
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !
Click to expand...
Click to collapse
Thank you!

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