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Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.
Hi people,
Today i came back home and my phone were standing offline cause off low battery on my trip. So i put it in the charger and boot it ( i saw my boot screen and windowsmobile splash). after 3 min i look back and saw my phone had a black screen.
At that point he didnt charge and boot anymore with USB or Power adapter.
I tried to put my battery off for a while and recheck but i doesnt seemed to help.
Does someone knows this probs? and is there a fix or is it for the support center ;o
if someone can help me, thnx!
m0nkm0nk said:
Hi people,
Today i came back home and my phone were standing offline cause off low battery on my trip. So i put it in the charger and boot it ( i saw my boot screen and windowsmobile splash). after 3 min i look back and saw my phone had a black screen.
At that point he didnt charge and boot anymore with USB or Power adapter.
I tried to put my battery off for a while and recheck but i doesnt seemed to help.
Does someone knows this probs? and is there a fix or is it for the support center ;o
if someone can help me, thnx!
Click to expand...
Click to collapse
Do you get the RED LED showing when you plug in?
Mike
Battery could be SHOT.
no there is not the usual red light
m0nkm0nk said:
no there is not the usual red light
Click to expand...
Click to collapse
The device should show the red LED when not charging or the battery is not inserted, unless:
1
The charger is blown
2
A component is blown on the device.
As you have tried two chargers I suggest it is a device component and therefore a repair job. As a last thing to try you could try the hard reset key and stylus combination.
Mike
I really dont where i can repair my device ;p
Can people from holland suggest me a repear place in the north?
thnx all in advanced, i will wait one more night
Well after a month of waiting i finally got a new phone!
There was a blown component and the repair compagny of my provider ask me to pay 230 euro's because it was a 'level 3' repair.
But my mobile provider didnt agree with the repair price so finally i didnt had to pay after all!
Windows Mobile 5 is on it So i'm going to flash!
Thnx to all,
m0nk
m0nkm0nk said:
Well after a month of waiting i finally got a new phone!
There was a blown component and the repair compagny of my provider ask me to pay 230 euro's because it was a 'level 3' repair.
But my mobile provider didnt agree with the repair price so finally i didnt had to pay after all!
Windows Mobile 5 is on it So i'm going to flash!
Thnx to all,
m0nk
Click to expand...
Click to collapse
Well, good to know we diagnosed it correctly - pleased it's working and happy flashing
Mike
My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(
Hello.
I have a prophet for about 3 years now and WM6 PT coffee room for about 6/7 months.
This weekend, after a great beach afternoon hearing mp3 with it, next day it starts to consuming battery very quickly and warming up very quickly when connected to USB (at both home and office links) and when talking on a call.
I would like to know if someone experienced same symptoms and if you think this is a battery issue or mobile hardware issue. As far as I can test, is not battery warming up, is front of the mobile, like lights/speaker surrounding zone, data display and buttons.
I don't know if I should waste money on a new battery or purchase another mobile.
Any help/experience will be appreciated.
Regards and many thanks.
(edit to change title)
psousa said:
Hello.
I have a prophet for about 3 years now and WM6 PT coffee room for about 6/7 months.
This weekend, after a great beach afternoon hearing mp3 with it, next day it starts to consuming battery very quickly and warming up very quickly when connected to USB (at both home and office links) and when talking on a call.
I would like to know if someone experienced same symptoms and if you think this is a battery issue or mobile hardware issue. As far as I can test, is not battery warming up, is front of the mobile, like lights/speaker surrounding zone, data display and buttons.
I don't know if I should waste money on a new battery or purchase another mobile.
Any help/experience will be appreciated.
Regards and many thanks.
Click to expand...
Click to collapse
battery issue~~~~
The reason is, music playback is a kind of " high " battery consumption,
old battery is not healthy enough to handle such continuous electrical flow,
so, getting tired faster then the youth....
e.g. I am always easy to get tired (old) but my daughter keeps jumping around (young)
use win 5
Thank you for your suggestions. Curiously, using wall charger, mobile does not seems to heat. Any way, after all night long connected to wall charger, it charges only 70%.
USB is not charge quick enough. It semms not charging by USB. I think I'll try to wait one more month until my cell network to have PDA to change by consumption points.
Regards.
No more suggestions or someone with same problem?
Regards.
psousa said:
No more suggestions or someone with same problem?
Regards.
Click to expand...
Click to collapse
New battery...
Also, this isn't really "Prophet Mobile 6"...
Unfortunately is not battery issue. I've switch today to another battery and there is warming up when connected to PC USB (not at wall charger) and when talking on a call. BAttery consumption is very high (some times, others seems stable).
It is possible to be software?
Regards.
psousa said:
Unfortunately is not battery issue. I've switch today to another battery and there is warming up when connected to PC USB (not at wall charger) and when talking on a call. BAttery consumption is very high (some times, others seems stable).
It is possible to be software?
Regards.
Click to expand...
Click to collapse
You could try a different ROM, but it may be the charging circuits in the device...
BTW, I'm moving this thread to the "Prophet" fora...
l3v5y said:
New battery...
Also, this isn't really "Prophet Mobile 6"...
Click to expand...
Click to collapse
Yes, it's a prophet. And yes, with mobile 6 running.
If you own a prophet with a possible software issue and these 5 topics:
Prophet
Prophet upgrading etc.
Prophet accessories
G4
Prophet mobile 6
Where do you post something like this?
As moderator, feel free to move it to best topic.
Regards.
In fact, it seems it's really a Prophet + WM6 issue.
I moved to WM5 yesterday. No more problems. I've waited until today morning to use old battery layed on office. I've changed it 1 hour ago, connected to USB and no problems at all.
I'll move to WM6 again at the end of the day. Maybe some piece of software (some controller driver, or something). Don't know.
I'll post further details in order to help other users.
Regards.
psousa said:
Yes, it's a prophet. And yes, with mobile 6 running.
If you own a prophet with a possible software issue and these 5 topics:
Prophet
Prophet upgrading etc.
Prophet accessories
G4
Prophet mobile 6
Where do you post something like this?
As moderator, feel free to move it to best topic.
Regards.
Click to expand...
Click to collapse
I think it's more to do with Prophet... So I moved it
It sounded like more of a hard ware issue. The Prophet Mobile 6 is more for ROM development.
What WM6 ROMs where you using?
You right. It seems rs (with sd adaptoer) card. That's why it's so hot rounding speaker zone.
But it seems S200 hardware issue, not card, since I can read car perfectly from a SD USB pen. It's already causing some problems for about 6 or 7 months: I need to take SD out and put in again to read it. Seems S200 lost connection to card after some time.
I'll investigate further details when have some time
I am experiencing a very high battery drain now (5%/h). Possible reason: I've installed n my WM5 Opera Mobile 9.5, Music ID, Skype and QIP, which I've never done before. I've performed a hard reset an hour ago, let's see how it behave tomorrow.
I have a UK supplied Touch HD from Orange and it`s going crazy!
Problem 1:
Backlight switches off without warning, touchscreen still responds but obviously you can`t see anything! Multiple hard resets will eventually coax the backlight to wake up, but the delay between power button pressed and the "first buzz" of life is around 20-30 seconds. Started happening when it was about 2 months old. Initially it was infrequent and I put it down to an installed software problem, but now every few hours. Other symptoms include the charging light failing when the backlight fails and there is usually an increase in heat around the case. Strangely however when I use it as a sat-nav and it is permanently charging the backlight never fails. I have tried a new battery, desktop charger, turned off fast-sleep, autolock, light sensor, full reset and removal of all my software and it still does it. Sometimes its OK for 5 days, other times it goes "dark" after 10 minutes.
All ROMs updated to latest versions. NB This started happening with the original Orange installed ROMS
My original solution to the problem was to run bootloader which forced the backlight on, but the long delay between on/off and start means this doesn`t work anymore.
Problem 2:
Screen display appears inverted and mirrored after pressing power button during operation. This is an infrequent problem but may be connected.
I live in Thailand now. HTC Thailand will no doubt take it and charge me $250 for a new motherboard whether it needs one or not. I can`t easily return it to the UK and I just hope somebody somewhere has some ideas?!?
I was just talking to another user with completely bizarre issues. What you are experiencing is totally abnormal. Just to make sure it's not a software issue- what SPL version shows up in your bootloader? Also, what rom are you currently running?
Please read next post
Please read next post
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
jamesmclean said:
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
Click to expand...
Click to collapse
So is the phone working properly again with the factory Orange rom? All I can tell you is that if you want to run the 2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship rom you must have a base SPL of 1.54.0000. Even if you use USPL to flash the rom to bypass CID-locking you still need to upgrade your SPL because the new 1.56+ roms are not compatible with an SPL version less than 1.54.0000. Read the guide in my signature for more information.
I see cRaCKwHoRe is on your case, so your in safe hands. I'll leave it to him.
One suggestion though. Instead of creating new posts and saying 'Read Next Post', why not just edit your first post and state 'EDIT' or 'Update' with new information below. This way thread remains short and easy to follow
Just an idea mate!!
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
jamesmclean said:
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
Click to expand...
Click to collapse
Most virus scanners show a false positive that USPL and HSPL are trojans or viruses. This is based on heuristics and how these utilities work. They are tried and tested and are most definitely safe.
And again I stress that you cannot run a 1.56+ rom on an SPL version below 1.54.0000. Since you are running SPL 1.14.0000 this is why you are having such issues. You need to flash a newer SPL version!
After the hardspl back to original Orange ROMS:
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
I had 2 dark events. I wondered if there could be a problem with the memory card, so I took it out. My reasoning being, after it goes dark and is reset, something was causing it to wait 30 seconds before "smart mobility" and/or buzz (if the screens still alive). When my PC does that its usually because there`s a memory card or external hard drive confusing it. Took out the card and it was OK all night. Formatted the card this morning and had no problems all day.This is a guess, I am an idiot! But the memory card is the only ongoing part of my phone; internal storage and ROMs has been cleared or upgraded every month.I dont doubt my feeble attempts to upgrade to 1.56 and bypass HTC`s no upgrades for Orange handsets policy may have been a significant contributory factor. Interestingly, Orange are actively discouraging purchase of the HD, they have had too many problems with their handsets.
Going to keep the phone empty for a few days, no software, no sat-nav and see if I have any more events. Then I think will read your HARDSPL instructions far more carefully and retry the ROM upgrade. Excellent work by the way!
The odd thing about this telephone (apart from the inversion and mirrored display problem, which still occurs) is that following the nuclear option of total clearance and ROM upgrade/downgrade it will behave for an number of days and then the backlight dies again. It could still be hardware!
Going to keep my eye on things for a few days.
But if anyone else has had these problems with their HD or Orange handset, please tell! Maybe you aren`t crazy! To help this is a list of symptoms:
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Thanks!
Looks like a SPL problem only. It is responsible for the boot events and mismatched display drivers between SPL and the ROM most likely did it. Anyway interested in knowing updates once U flash a new SPL 1.54. and ROM..
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
jamesmclean said:
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
Click to expand...
Click to collapse
That's really unfortunate. Seems you have bad luck, consistently
Most people really like HTC devices. They do actually make some pretty decent stuff. Seems you've just gotten rotten luck.
Taken it back up to 1.56 with Hardspl as suggested. Installed Dutty 3.4. And it worked... For one night! Dead again today. I think now it is a hardware fault. So I suppose she`s off back to HTC and I will have to pay some money.
I have been very unlucky with HTC products. I said before I had to have 4 HTC Hermes, thought it would be interesting to tell what was wrong with them:
1. Orange SPV3100 WM5. First generation Hermes 100, hopeless wifi, buggy, returned to store and refund.
2. MDA Vario 2. WM5 Upgraded radio version, better wifi. Decided it didn`t like being a telephone anymore and the radio died after 3 months. Returned to store.
3. MDA Vario 2. WM5 Factory replacement. Dead memory card reader, didn`t make it out of the store when I went to collect.
4. MDA Vario 2 WM6 (Hermes 300). Working wifi, a much better operating system. A real telephone. Lasted 18 months! 2 weeks ago, complete power failure for no specific reason. Won`t charge or do anything now.
But before Nokia and iPhone customers get too smug. I also had an iphone when they were first released in 2007 (1.02) and that was a bug infested piece of junk as well. Got stolen in Bangkok. I really do miss having to reinstall the OS every 2 weeks! And my brother`s Nokia N95 has spent more time with Nokia than with him. 8 visits to Nokia care.
And now I have a broken Touch HD, probably with a power supply issue!
All these phones have one thing in common. They were (with the exception of the Hermes 300) first generation examples. And just before you rush out and pay big bucks for the latest telephone from HTC or whoever... Think, was this phone ready for release? Or was it just rushed out to keep the shareholders happy?
Think about it...
Hell! finally I found someone with the same problems. But I have bought it just some days ago!! The only thing I have done since then: installing tomtom on my sd-card and setting this gps-signal thing to the value 3000.
when I bought it i tried to run it in the store: after turning on, black screen but still vibration when i pressed some button, so it must have been on. Then it suddenly worked, installed the system, everything perfect. yesterday i installed tomtom, today it probably "died" around 20 times. everything the same like already described, screen messed up, after turning on vibration after 30 seconds, god!
is there anything i can do? i just bought that thing
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Click to expand...
Click to collapse
Sounds like you have the exact same problem as my HD: inverted screen, screen blank but still functioning etc...
http://forum.xda-developers.com/showthread.php?t=520781
I am waiting for mine to happen more frequently before sending it away for service. Otherwise they will just return it if they can't reproduce the problem.
Pretty sure it is a hardware problem. I am in Australia and have the original stock ROM.
We may be onto a new fault here. Just noticed 2 more threads with the same screen issues. My phone has been OK for a few days, but today screen won`t wake up at all. Hooked it up to Pocket Controller Pro and it`s reporting a "microp version mismatch 0" in its dark state. Been checking on other websites and this seems to have been a problem with Touch Diamond previously. There doesn`t seem to be an update for microp firmware. One user tracked it down to a loose connection between screen and motherboard. I don`t know! I just wish it would work!
Any suggestions for MICROP issue?
Currently running Dutty 3.4 with 1.56 Olinex. But this has been a problem long before this ROM version.
Fallen Spartan told me this:
"Have you tried going to Start > Settings > All Settings > System > Power > Advanced and making sure device isn't set to turn off after a period of time?"
Until now my phone works without problems, I will report again after some days
Yup, tried that one. Doesn`t work. You will notice after you end a call, the screen will be dim. This is the warning of imminent backlight failure. It is not power management dependent. My problems with the phone started in Feb. Initially intermittent. Now constantly.
Sometimes the thing will work for a few days for no reason. Only way to guarantee no failure is permanent USB power. Pull out the USB and watch it die, instantly! That`s with the original or the new battery.
New motherboard may be the only solution. But it is worth noting that when I had problems with my Hermes and it had to go back to HTC 3 times, each time a new phone was sent. On the service report "New motherboard" was reported. The guy in the T-mobile shop told me they`re too expensive to repair so it`s easier giving you a new one. They still hold onto the old one for 3 weeks though!
Might try to repair the Touch HD, I still have my Samsung SGH. (It`s very slow!) but I think I will wait for ASUS or Toshiba phones with snapdragon processors. Had enough of HTC and don`t want another iphone.
This is a hardware issue. No if's, and's or but's. It is caused by a disconnection between the screen and the motherboard. A faulty motherboard or a loose / broken connector is the usual culprit. I would say 7 out of 10 times it is due to a loose connector. It is a poor design to begin with and after being dropped or roughed up enough it tends to break or get loose. HTC typically just replaces the motherboard in a warranty repair situation.
If you are lucky and just have a loose connector and are comfortable with opening up the device yourself, you can disassemble the device and re-connect or re-solder the 2 port connector that connects the motherboard with the screen. Of course this will "void" your warranty so I wouldn't recommend doing this unless you are comfortable working on micro-electronics. If your case is the type where it is intermittent and it works sometimes and then sometimes not, then you have a loose connection and it just needs to be reconnected or re-soldered.
I have seen and fixed a couple of these now.
Got a HTC P3450 that won't respond to anything. Plug in USB, nothing. Plug in charger, nothing. Hard reset, nothing.
Throw in the bin or is resurrection possible?
Can you try to press the power + camera button together?
Do you see a bootloader screen.
If the phone still wont start , it maybe one of these issues.
- Battery totally dead
- Motherboard Issue (Which you are screwed)
- Power button issue.
Ok I tried the power + camera button together and nothing happened.
I have two batteries and neither work. I tried power + camera button together with the unit plugged into the power socket and via USB and that didn't do anything either.
So I guess it's down to a bad motherboard or a power button issue. Although if it was just a power button issue the charge light or something would come on or something yeh?
100% no power on, everything tried
I bricked my ELF01000 but Dopod 601 China by ....
shameful mistake of rebuilding the ROM without erasing the "backup" word from: -
backup_GSM.nb
backup_IPL.nb
backup_mainsplash.nb
backup_os.nb
backup_spl.nb
hence now can't even power on from
1. camera+power+reset once and hold camera+power
2. phone dial and disconnect together + reset once and hold phone dial and disconnect
3. regular reset
4. battery removed - plugged in USB
5. battery removed - plugged in adaptor from mains
6. battery inside + USB or mains
7. battery from another elf with over 70% power
8. plugged into adaptor from mains overnight 8 hours
9. all no orange light on the indicator
Even if every software code is wrong, the indicator light should be ON right???
all failed
simply won't power on,
if only can get into bootloader >>...........
Ohmy, thats bad.
Could it be like a bad motherboard or connector issue?
actually it's not my own ELF, sorry!!! misinformed you all.
It's my friend's Dopod S1.
I've surrendered my ELF HK english WWE to him as a replacement.
Currently using Asus P552w GalaxyMini2, although much faster but extremely unstable and buggy
resisting to buy a blackstone , may be will try the rumoured release of LEO ????
Anyway, still hope someone can provide some light to this "can't power on at all issue".
cx5 said:
I bricked my ELF01000 but Dopod 601 China by ....
shameful mistake of rebuilding the ROM without erasing the "backup" word from: -
backup_GSM.nb
backup_IPL.nb
backup_mainsplash.nb
backup_os.nb
backup_spl.nb
hence now can't even power on from
1. camera+power+reset once and hold camera+power
2. phone dial and disconnect together + reset once and hold phone dial and disconnect
3. regular reset
4. battery removed - plugged in USB
5. battery removed - plugged in adaptor from mains
6. battery inside + USB or mains
7. battery from another elf with over 70% power
8. plugged into adaptor from mains overnight 8 hours
9. all no orange light on the indicator
Even if every software code is wrong, the indicator light should be ON right???
all failed
simply won't power on,
if only can get into bootloader >>...........
Click to expand...
Click to collapse
If you are using a genuine htc elf.
You can try the gold card and unbricking methods at the htc upgrading forum.
cx5 said:
actually it's not my own ELF, sorry!!! misinformed you all.
It's my friend's Dopod S1.
I've surrendered my ELF HK english WWE to him as a replacement.
Currently using Asus P552w GalaxyMini2, although much faster but extremely unstable and buggy
resisting to buy a blackstone , may be will try the rumoured release of LEO ????
Anyway, still hope someone can provide some light to this "can't power on at all issue".
Click to expand...
Click to collapse
Get an android phone, under htc, heard that it was better.
Hi Jeremy (nice to have someone to chat with, thanks)
I believe my friend's ELF is a genuine unit, it had pof's SPL 1.11. And a Chinese guy cooked his own rom and named it Guilin2008.02.22. Plus I could dump everything using the "automated backup.bat". Device ID by dsixda also read well.
The problem now is it could not even turn on to white screen or bootloader. I though at least it must have some power response, or else gold card unbricker won't start right?
So you recommend the "android" ..... I haven't study it at all..... though keep to WM, easy WMDC with outlook each..... plus I'm itching to get a bigger screen type, like blackstone, but ouch it's not only big, but expensive too.
Say, ELF's 200Mhz sometimes feel faster than Niki's 400Mhz (my director's unit), and also faster than Blackstone's 528Mhz (my CEO's unit). I think blackstone uses too many 3D ...... if I ever get one, must replace the rom with light versions...
Anyway, learning to cook my own now, only managed to dump, but still don't understand enough to cook.... well keep reading
Hello CX5,
Thanks alot for dropping by XDA, without you, there wont be me, either.
Yeah, I feel that those devices with more processing power, HTC would usually like to cramp lots of useless animations to the device, thus taking up more space and more power and make the phone slower, so you will buy a new set soon.
Talking about your elf, I cant really help, you may have to drop by your closest service centre for a checkup. I am only more technically inclined to software issues, so hopefully, someone with technical knowledge is able to help you with this.
Android is really a good OS, I managed to install it on my ELF recently, just to give a spin on how it works. Its great, good to use and most importantly, open source.
I seen the newspaper recently, and have you heard about that famous MP3 player brand called Creative, those people originated from my hometown, Singapore. They recently lauched a new phone which comes with their own OS or Google Android, and it cost around $120 USD for Telecoms to buy and rebrand themselves.
I clearly see Android being the next OS, and on top of that, Microsoft's Office is teaming up with Nokia, to install Microsoft Office Mobile onto Nokia Symbian phones.
With that,
I wish you all the best for your phone ( A New one, probably )
Jeremy
Thanks again Jeremy
yeah, my friend's send the wrongly_flash ELF to a hwardware repair, let you know outcome later.
say, just realized Iolite is 528Mhz, I'm able to get it at RMB 1.8k ~ USD225, was my favorite choice before laying eyes on Blackstone.
hmmmmmm. android good on ELF eh............
ok, study study study...................
Hahaha, you are from China?
I have so many China friends at my country in Singapore.
They do so well in maths and chinese, good talent!
--
To be frank with you, just choose a phone you like, and suit your budget and get it. Its too hard catching what is new as there is something new everyday.
Even for myself, im studying too. So ya, money is quite hard to come sometimes.
Iolite sound great, Blackstone is better.
Blackstone has so many apps available, and they have more support in their community there.
Have you checked out the android phones, htc magic and htc dream?
They are quite cool.
Best Of Luck in Studies,
Jeremy
Hi again
Actually I'm Malaysian, working in HK, often visit to factory in China, while my main customers in Taiwan, finally with little visit to customers in Japan.
Anyway, I still like the Iolite design, but screen is not big enough , while blackstones screen is big and nice, but complaining it can't fit into pocket comfortable. Anyway......
I haven't got a chance to study the android, magic or dream. Too busy working. But will someday.
Yes, best of luck to studies.
Oh, all the best for your dream phone!