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For some reason my HD thinks that there are headphones plugged into it permnanently when there is nothing in the slot! any ideas?
I have done a hard reset just now, but still thinks there is something there!
My guess would be the port itself is actually faulty and is registering headphones which aren't really there. can you see into the port enough to check there isn't any debris in there?
moshbeard said:
My guess would be the port itself is actually faulty and is registering headphones which aren't really there. can you see into the port enough to check there isn't any debris in there?
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Click to collapse
My thoughts exactly, phoned HTC and their experts didn't know, had never come across this error, im fairly sure its a hardware fault, not software otherwise a hard reset would have been the cure.
I have also tried putting the headset in the socket and pulling it back out to see if it makes a difference and to no avail.
kevinsmbuk said:
My thoughts exactly, phoned HTC and their experts didn't know, had never come across this error, im fairly sure its a hardware fault, not software otherwise a hard reset would have been the cure.
I have also tried putting the headset in the socket and pulling it back out to see if it makes a difference and to no avail.
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Click to collapse
Is phone under warranty?
Reset phone to default ROM & Radio which can be found on wiki and get it fixed!!
Fallen Spartan said:
Is phone under warranty?
Reset phone to default ROM & Radio which can be found on wiki and get it fixed!!
Click to expand...
Click to collapse
Yeah I have phoned phones4u who are going to send a new replacement when i send mine back.
What a nightmare only had it a few days, best phone i have owned and cant use it!
I have no idea how to do that, will have a look but not too sure about flashing, but will read up about it, thanks.
kevinsmbuk said:
Yeah I have phoned phones4u who are going to send a new replacement when i send mine back.
What a nightmare only had it a few days, best phone i have owned and cant use it!
I have no idea how to do that, will have a look but not too sure about flashing, but will read up about it, thanks.
Click to expand...
Click to collapse
Try having a read through the wiki pages. This should hopefully answer most future queries. Any other, just ask away!!
Welcome to the mayhem!!!
I had the same problem with my Trinity and it had to go off to HTC, they replaced the main board. Wasn't gone for too long but was a pain in the neck!
crankshaft said:
.... but was a pain in the neck!
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Click to collapse
OFF TOPIC
I had same problem with ex!!
so perhaps clean the headphone port with a brush or so on wont help?
Avalun said:
so perhaps clean the headphone port with a brush or so on wont help?
Click to expand...
Click to collapse
Would doubt it. Sounds like a hardware problem which cleaning wouldn't be able to fix
Fallen Spartan said:
Would doubt it. Sounds like a hardware problem which cleaning wouldn't be able to fix
Click to expand...
Click to collapse
Youll never believe it, I have left it for the afternoon and it's fixed itself... great!
i had the same problem with my hd...turns out some moisture got inside. so i took out the batter, sd card and sim...let it dry for a couple hours (even used a hairdryer). once i put everything back together it was working fine.
da_enlightener said:
i had the same problem with my hd...turns out some moisture got inside. so i took out the batter, sd card and sim...let it dry for a couple hours (even used a hairdryer). once i put everything back together it was working fine.
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Click to collapse
Think thats exactly what happened with mine when putting the screen protector liquid on!
Ok, randomly, this morning my Touch HD will not respond to any touch input. It will respond to the three hard buttons, but not the soft buttons or anything from the screen. I've reset it several times, but it hasn't helped. Any suggestions?
Anybody? Is it RMA time?
scythe000 said:
I've reset it several times, but it hasn't helped. Any suggestions?
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Click to collapse
Did U do a hard reset?
I did, finally. It didn't seem to help. I was hoping to avoid it, but nothing else worked. There's another thread or two with people reporting the same issues. They're also saying a hard reset didn't work. About 10-15 people with the same problem in the same day?
Did HTC push out a bad update?
scythe000 said:
I did, finally. It didn't seem to help. I was hoping to avoid it, but nothing else worked. There's another thread or two with people reporting the same issues. They're also saying a hard reset didn't work. About 10-15 people with the same problem in the same day?
Did HTC push out a bad update?
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Click to collapse
I doubt it. Is your screen still on or is it black? Problem with HD is that HTC haven't made it very well and with time the connections between board and screen fail or become loose which may be whats causing your problem. If hard reset, soft reset doesn't work, you have 3 options:
1. Turn off device or remove battery. Leave overnight and try to reboot in morning. If screen still not responsive go to options 2 & 3
2. Try flashing new rom
3. Return under warranty
Thanks for the response. It's got Dutty's 3.7 on it, so I'll try flashing it to stock and see what happens.
scythe000 said:
Thanks for the response. It's got Dutty's 3.7 on it, so I'll try flashing it to stock and see what happens.
Click to expand...
Click to collapse
You didn't happen to knock it off your dresser or anything in your sleep did you? Like Spartan said, internally the wires/connectors for the screen are very small and in my opinion poorly made. I have seen and dealt with this issue numerous times.
I'm not getting a good feeling about this... if it just stopped working overnight with no changes I'm guessing that flashing another ROM won't help. BUT, here's hoping to prove me wrong! *fingers crossed*
lol, no ddidn't get knocked off the dresser. I'm going to try to flash it today.
scythe000 said:
lol, no ddidn't get knocked off the dresser. I'm going to try to flash it today.
Click to expand...
Click to collapse
Let us know...
Well, I wound up doing another hard reset, then flashed a stock rom, no luck. I flashed SPL 1.13.000 so I can send it in for service.
scythe000 said:
Well, I wound up doing another hard reset, then flashed a stock rom, no luck. I flashed SPL 1.13.000 so I can send it in for service.
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Click to collapse
hmm.. seems to be a common problem. I had mine screen blank and I sent to RMA. After RMA, the Wifi and Bluetooth does not work... please make sure you check...
Mine is currently in RMA again due to the latter issue.
to think we are paying for a crap piece of hardware?? Never had that with the Samsung...
Thanks, I'll be sure to check!
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Sawkes said:
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Click to expand...
Click to collapse
Remove the battery for a while and then place it back and start youre phone again. That might solve the problem.
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Sawkes said:
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Click to expand...
Click to collapse
Maybe half an houre or so. Its just a tip I read about of some that had a bad factory-restore. Some even left the battery out overnight.
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
Sawkes said:
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
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Click to collapse
Really dont know if this will work for you. I do hope so. You also might leave youre sim-card out while starting the first time. You wrote you changed something in the APN settings...
you can also try removing the SD-card. a broken / incorrectly formatted card can also trigger this behaviour.
Ive tried both with and without simcard and sdcard.
I just putted my battery in again.. still no luck :/
Damn its hard to live without the Hero :O
I had the same problem and had to return it to the supplier. Has been away for over 1 week now. I would be very interested to know what the cause/solution is.
I reflashed it with the 2.7.3 update.
Now it works again!
Hello
After My Hd2 resets itself it gets stuck at the "stick together" screen and freezes doesn't show the text which rom its running and radio its running. I have to take out the battery for about 10 seconds put it back in and it works. After a while it does the same thing and reset itself. I did a hard reset the problem is still there. Any help would be appropriated
sounds like you flashed a custom rom and didnt match the radio.
oh wait, this is tmous section, all the radios work with all the roms. Hmm, did you task 29 and not flash yet? that would give grey screen with no writing.
samsamuel said:
sounds like you flashed a custom rom and didnt match the radio.
oh wait, this is tmous section, all the radios work with all the roms. Hmm, did you task 29 and not flash yet? that would give grey screen with no writing.
Click to expand...
Click to collapse
All radio's DO NOT work with TMoUS. If a 1024 LEO get's installed with a .51 radio then it will brick it.
But it does sound like a bad custom ROM install if it goes into a cyclic boot. There is a few files that will cause this, but I suggest to re-download the ROM and install again.
Nibbley15 said:
All radio's DO NOT work with TMoUS. If a 1024 LEO get's installed with a .51 radio then it will brick it.
But it does sound like a bad custom ROM install if it goes into a cyclic boot. There is a few files that will cause this, but I suggest to re-download the ROM and install again.
Click to expand...
Click to collapse
Yeah, i already re-downloaded the roms went to kumars then back to energy problem is still there. =(
yea sorry I worded that sloppily. what I meant was that any tmous rom would boot regardless of the radio, assuming the radio was a tmous.(us with regular leos get that grey screen with no rom info when we flash a tmous rom with our original radio, and won't boot till the radio is changed. a situation that tmous users will never come across)
cambxo, have you checked the battery connection pins? People have experienced symptoms similar to yours (resetting and never getting past the boot screen) when one or more of the little gold pins gets bent. Can't guarantee that's the issue, but it's worth a look.
Cambxo said:
Hello
After My Hd2 resets itself it gets stuck at the "stick together" screen and freezes doesn't show the text which rom its running and radio its running. I have to take out the battery for about 10 seconds put it back in and it works. After a while it does the same thing and reset itself. I did a hard reset the problem is still there. Any help would be appropriated
Click to expand...
Click to collapse
Send the phone back to Tmobile and get it replaced mine was doin the same thing and it happend to be that my HD2 had a bad processor.
sirphunkee said:
cambxo, have you checked the battery connection pins? People have experienced symptoms similar to yours (resetting and never getting past the boot screen) when one or more of the little gold pins gets bent. Can't guarantee that's the issue, but it's worth a look.
Click to expand...
Click to collapse
holy cow it worked! thanks bro!!!!!!!
ndeguiera said:
holy cow it worked! thanks bro!!!!!!!
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Click to collapse
lol no prob! I figured it was a longshot, but I'm glad it worked for you
hmm, looks like my phone resets itself after heavy usage like watching transformer, running garmin or surfing the web....Does anyone have any possible solution? Before i contact t-mobile and try to get a replacement?
Cambxo said:
hmm, looks like my phone resets itself after heavy usage like watching transformer, running garmin or surfing the web....Does anyone have any possible solution? Before i contact t-mobile and try to get a replacement?
Click to expand...
Click to collapse
You sure your battery charge pins aren't bent too? I bent some pins on my touch pro and it never worked right after that. Even though I straightened them out. Lots of resetting and freezing.
crisisinthecity said:
You sure your battery charge pins aren't bent too? I bent some pins on my touch pro and it never worked right after that. Even though I straightened them out. Lots of resetting and freezing.
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Click to collapse
Yeah, i checked the pins doesn't look bent.
Does it feel like it's getting hot just before it resets itself? The device will get fairly warm normally, but it's possible that you're having overheating issues, just based on the fact you've connected the issue to periods of heavy usage...
sirphunkee said:
Does it feel like it's getting hot just before it resets itself? The device will get fairly warm normally, but it's possible that you're having overheating issues, just based on the fact you've connected the issue to periods of heavy usage...
Click to expand...
Click to collapse
Nope, doesn't feel hot at all before it resets. I loaded the opera browser try to connect to espn.com after it loads half way it just freezes then reset itself. Just contacted t-mobile can't get a replacement because it was a gift. =( Anyone know any way i can get it repair or get a replacement besides t-mobile?
Cambxo said:
Nope, doesn't feel hot at all before it resets. I loaded the opera browser try to connect to espn.com after it loads half way it just freezes then reset itself. Just contacted t-mobile can't get a replacement because it was a gift. =( Anyone know any way i can get it repair or get a replacement besides t-mobile?
Click to expand...
Click to collapse
Do you use T mobile for service? Why does it matter who paid for it? That is fuct.
yeah, i use t mobile as a service..just called htc for a repair service ..just wondering if anyone can help me flash back to the stock roms?
samsamuel said:
yea sorry I worded that sloppily. what I meant was that any tmous rom would boot regardless of the radio, assuming the radio was a tmous.(us with regular leos get that grey screen with no rom info when we flash a tmous rom with our original radio, and won't boot till the radio is changed. a situation that tmous users will never come across)
Click to expand...
Click to collapse
Sorry SAMSAMUEL, didn't mean to blast ya, just wanted to put that out there just in case someone read it wrong.
Thanks for all your info out there!
so now im having this same issue...i was on the phone for like 4 hrs ...and then it just reset ...now this happens ...pins arent bent idk what to do ...it wnt even startup just keeps resetting help please
I don't think there's a solution to this problem. I went on the t-mobile forums multiple of people are having the same problem as we are. I called t mobile last week and got a replacement. I guess that's the only solution. Try calling t mobile and getting a replacement.
sirphunkee said:
cambxo, have you checked the battery connection pins? People have experienced symptoms similar to yours (resetting and never getting past the boot screen) when one or more of the little gold pins gets bent. Can't guarantee that's the issue, but it's worth a look.
Click to expand...
Click to collapse
Wow, thank you very much. Though i brick mine until i saw this. Thank alot. That's a bad design for pin heh?
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
My first thought would be to try a wireless charger.
Solutions Etcetera said:
My first thought would be to try a wireless charger.
Click to expand...
Click to collapse
This is a second option for me too.It just steps over the problem.But this will be my backup plan.Any further idea would be appreciated.
I've had this exact issue before.
Ended up being a problem with SuperSU.
xantonin said:
I've had this exact issue before.
Ended up being a problem with SuperSU.
Click to expand...
Click to collapse
I have no root at all.And also did hard reset as well.
lowert said:
I have no root at all.And also did hard reset as well.
Click to expand...
Click to collapse
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
22sl22 said:
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
Click to expand...
Click to collapse
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
lowert said:
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
Click to expand...
Click to collapse
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
lowert said:
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
Click to expand...
Click to collapse
Hi, I Do think the converter does not meet the specifications, if your device is off it generates just enough power to trigger the charge-regulator in your nexus4 and the phone is charging; if it is switched on, the phone drains so much power from your battery and/or charging unit that there is not enough voltage/mA-Load to switch the charge-regulator in your nexus4 to "On". The power provided by a converter is no sinus wave, it has irregular spikes and waves and this might over the time-being has "weakened" your Nexus- Charger or the charging controller in your phone.. Try another converter/charger combination if possible with a converter with pure sinus-wave output.
By "Hard reset" do you mean a "factory reset"?
I have an issue when the phone temporarily stopped charging, but it was a particular rom.
You can try buying a charging board replacement from ebay: http://www.ebay.com/sch/?_nkw=nexus%204%20usb%20charging%20replacement
greg17477 said:
By "Hard reset" do you mean a "factory reset"?
Click to expand...
Click to collapse
This. If you just went into settings and hit factory reset, it just wipes data, not the system. Try downloading the google images (Or wait for the KitKat OTA)
22sl22 said:
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
Click to expand...
Click to collapse
Okay,News...not charging from computer neither...it doesnt even recognizes it so I cant acces it trough computer.I will try with a different charger,but no chance this would be the problem