Last night I did a hard reset on my Diamond 2 and didn't think that much of it until I restarted the phone again. It starts as usual with preparing the unit for usage the first time, and so far so good. Then the screen alters and it says installing. After a while then it stops and a box pops up saying "error-please check HTCLOG". Under the box it says that "Copilot.wm6ppc.cab has not been installed". When I restart the phone it does the same thing. HTC-support is closed for the weekend and I'm going crazy without my mobile. Anyone who can help me???
Remove the sd card and boot up phone
Thanks
It worked.
Related
Any help is greatley appreciated. I just bought the xda2 a week ago and it worked fine until yesterday. At first the phone just wouldnt dial. Then it would freeez. After a soft reset, it wouldnt go past the first "o2" screen and would just hang. The blue light started flashing eventhough I never enabled Bluetooth. The system didnt start past that screen and it also wouldn't shut off. Even after a hard reset it still had the same symptoms(it froze at the bootup screen and had flashing blue light). Around 30 minutes later after trying to turn it on and off. I finally started. But then it happened again today. Thanx in advance
If it still displays these symptoms after a hard reset then it look like a hardware fault. Only other thing i can think of is if you have a memory card inserted that is upsetting the system.
It doesnt have a memory card. I was afraid it might be hardware related. Any idea on how to have it repaired from the US
I am a bit of a newbie...
My device was working perfectly. THen I started up AIM this morning and it froze. I reset it, but now when it powers up, it is frozen, nothing works or happens. If I call the device the phone doesn't even ring. NO clue how to fix it and any info would be much appreciated.
Thats very strange. Try pulling out the battery and let it sit for about a minute or 2. If that doesnt work, then try to return it for a new one. If you somehow get into the start menu, go to settings and then the system tab. Click on "Clear Storage" witch will reset the device back to the way it was when you first took it out of the box. Yes, you will loose all info stored in the PDA but its better than not being able to use it at all. But this does tend to fix 80% of problems.
I had a similar problem today... I installed netframework and after that it stop responding.... the only working thing is the power button and when I press it the only thing I can do with the stylus is select yes or not... other then that wherever I type it does nothing!!! have you solve it?
Read this man... http://forum.xda-developers.com/showthread.php?p=1026999&posted=1#post1026999
HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance
A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.
Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?
Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.
It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?
As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.
Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).
I used my touch HD for several months without a problem, then suddenly today it auto reset itself. No problem i thought, fired up the phone and tried to use it immediately. After it rang for some time (other guy didnt pick up), the phone turned itself off while i was trying to make the call.
Since then i haven't been able to get the phone working again....=(
What have i tried?
- Soft reset:
The phone fades to black after 2-3 seconds. The only sign of booting i see is the smart mobility, after the fade nothing seems to be going on.
- Hard reset:
When i start the hard reset using the VolUp button, see th bar starting, screen fades to black befor it finishes.
- Bootloader:
I put the phone in bootloader, get the serial message, the screen fades to black.
After the phone fades to black, i need to unplug the battery to be able to make it do anything (booting/hard reset/etc).
I used the search, and read somewhere that someone managed to get his phone working again after 20 hard resets, but that hasn't worked for me yet.
Does any of you have any suggestion on what i can do?
Oh, its got Dutty WM6.5 R6 and i used USPL to flash the ROMs.
Ok i managed to get some life back in the phone again. What i did was put the battery out of the phone for some minutes (5 or so) and then put it back in. I was able to hard reset the phone and it booted. Problem still persists that it didnt finish the boot for the first time sequence (reset itself). Ill try some more....
Maybe it is a battery issue, but last time i looked it had 83% left...
I was downloading some xbox games and my DVP just crashed and froze for 5 minutes!
WHen i pulled the battery, and gave it a restart, it forced a hard reset on itself!!!
I am now taken to the set-up start screen as if it was the very first time I ever turned the device on from the factory!
I am so mad!
I lost EVERYTHING!!!!
Hmm old thread.. but recently with new Mango build..
1) while syncing music it locked and hard reset
2) when downloading somethign online, it also crashed and hard reset..
am I the only one ?
knock on wood... but i've never had a hard reset ever using wp7
Worst is that it seemed to have corrupted the 16GB SD Card I had.. and I cant get the phone to be recognized by windows, I cant get it to the "connect to PC" screen or anything. I have tried everythign to hard reset it.. am I doomed.. is this DVP a brick now and the card shot..?