Related
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
Hello xda community ive got a strange problem that i wish you could help me with, sometimes my HTC Wizard 2.x IPL freezes and the screen goes white with like a 'fading effect' for no reason, its most probably hardware problem right?
same white screen of death here.
I am having the same problem. I have not been able to isolate if it is Flash memory problem, battery or some other hardware problem.
I was having some major problem with my early 2006 version of T-mobile MDA. I had upgraded to the official T-mobile upgrade ROM when it was released a couple of years ago.
The phone started flaking out this spring. at one point I had to buy a new battery and charger because I had discharged the internal battery too far. I've also "jump-started" the battery using a bench power supply to apply a constant current to get it up to speed when I had a dead battery at work.
And, when I busted the USB/power connector, one of the re-work techs soldered it back on after I dissambled the unit.
Anyway, I had been having lock-up problems before the latest dead battery issues, and had wanted to try a new ROM. When the unit did a hard reset of its own, I decided I had nothing to lose. It had been resetting itself several times a day.
I installed Slim Diamond, and enjoyed WM6 greatly. Phone worked more or less fine for more than a month, and then it started failing again. I found myself having to remove the battery to recover, and sometimes keeping the battery out for hours seemed to help. It got so bad it wouldn't even boot to a usable phone before giving me the White Screen of Death.
I managed to get it back to bootloader and re-install diamond. Worked fine getting booted, and I made some calls. then locking up in WSOD again. Blasted a Prodigy ROM onto it. Booted and let it sit connected by USB. Everything seemed fine, downloaded e-mail etc. Then, unplugged and left the house. When I tried to call, everything went fine until the point where the call should have stopped ringing and connected. Then, WSOD.
Is there a non-hardware fix for this, some ROM or tweak?
If it is a hardware fix, what is the likely culprit? I can do SMD work if needed.
Thanks
Whazoo
P.S. I should mention that when the WSOD would strike, the phone locks up completely, and if left like that, the battery gets warm.
excactly what happens to me..btw for some reason i think its battery problem, because i got it off ebay and ive seen other similar problems with bad batteries for some reason..hope someone can help us
phr0z said:
excactly what happens to me..btw for some reason i think its battery problem, because i got it off ebay and ive seen other similar problems with bad batteries for some reason..hope someone can help us
Click to expand...
Click to collapse
I was thinking that. I had noticed that it failed most often when trying to make a call, something that is power intensive.
I tried something today. I left the SIM out and just used it as a PDA. It seemed to work longer between reboots. However, it still rebooted while connected to a USB power source. Also, it seemed to not want to charge at times.
Even more interesting is this thread which may be related.
http://forum.xda-developers.com/showthread.php?t=444256
The excessive battery usage seems to fit with what I am getting. I wonder if something has been triggered which causes the system to drain th battery quickly, and lead to low-voltage conditions.
I am having the same problem, sometimes the screen is filled with vertical lines and then fades to white. Only thing that helps is sliding out the keyboard. I think this is due to the faulty flex cable that connects the motherboard and the screen. I have ran some tests when my device was disasembled (but powered on). The screen was working fine, even when i was bending and streching the flex cable, but after asembling it back again, screen glithes continued. I've then reinforced the flex cable connector on the mobo with some rubber pads and electrical tape, and this seems to be almost working (screen jerks only happen 2-4 times a week)As Whazoo pointed out, those screen jerks used to appear more often during power intensive tasks, like receiving a call. Probably this is due to the loose cable connection. Less power than needed is flowing through the circuits and this causes the sreen to "crash".
BTW I have T-Mobile MDA
I have the same issue with my xda mini s and have been contemplating disassembling my phone for a closer look.
It is difficult to take these phones apart ?
Cheers
TT
I've had the same issues. I suspect faulty hardware. Do you guys experience "dancing" pixels short before a WSOD? Those dancing pixels can be overcome when applying sufficient pressure to the bottom of the phone. I personally suspect a worn flatcable between motherboard en LCD unit which fails to make a solid connection between both. I have to mention that I too have jump started a "dead" battery once. WSOD problems started occurring several moths after. I doubt it is linked.
Currently, the phone is stuck in bootloader, being unable to flash a new ROM on to it since it keeps on rebooting itself every few seconds to minutes. I guess it is a total loss. The phone lasted only a few months when the stylus started to drop out and it took only 16 months before the dreaded WSOD started. At first only a couple of times a week while increasing after a few weeks. I recon a motherboard transplant could fix the problem.
Hi,
got the same problem. And i have also "dancing" pixels, the screen seems to "flicker"
oh dear!
I'l have to see if this is a simple flex cable issue. Of course I had just convinced the wife the MDA I have was a hopeless case. I replaced it this week with an 8925 off eBay that I unlocked and flashed to the HTC WWE for Kaiser. BTW, the Kaiser/8925 is a nice upgrade. So, I'll take apart the old phone and see if I can get it working. If so, I'll keep it for a backup.
One question I have is why does it seem to be related to radio usage and battery drain/short life.
mine begun after changed 2.21.0olip
flashing bluring and reboting.
i´m trying find a original rom to see if fix it...
after i upgrade to wm6 the old one (wm5) that was corrupted and missing files its draining the battery in few minutes.......
----------------------------------------- xx ------------------------------- xx --------------------------------------
7 days trying fix it....
My friend was think a batery problem... He buyed a new one and used the original rom on that. The defect not desapear. The screen still blur, flashing, and the batery begin to warm up to fast, one day the batery was near blow... the batery was too fat, like a pig near christmas!
He give me the Wiza200, I find a used batery, thats work for 4 days and begin to warm up, the celular was draining to fast, and the batery warm up to fasssssst tooo. after 2 days its just no signal...
Take of batery, wait 50 minutes on charging. Turning on, reboot, reboot, reboot, reset, then it begin to be normal, after 5 minutes, no signal, and flashing and bluring the screen and itelf reboot and lock on boot screen... Anoyed i used a ATX pc power suply direct on + and - contacts, soldered some capacitors on main board and same problem. Its draining near 500ma... with sim card its work fine. i can use the games for near 20 minutes, no blur screen just reseting. I take voltages near the processor and radio and sim card suply its almost stable... variation of 10mVolts - 50mVolt... I changed the capacitors for new ones... The mobile begin to be more estable, but bluring and rebooting when put the sim card, reseting near 4 - 5 times on windows... and be estable again... but no signal.
I made a full rom backup, radio etc... tryed to change ROM... nothing change, then I tryied change radio... used the hardcpl.... sucefull changed the radio and the the ipl and cpl.... puff its just reseting and reseting again... Just dont reseting when on it was on bot block screen. I lose time searching a original ROM... My friend send me last rom used... all software back to original and the problem.... Damn...
This device was used near a beach for 2 years...
Unescrewed, again open the case... lift the shields.... clean... clean and clean... this device stoped to reboot, but no signal... wi fi useful, windows ok... used it for 2 days with no problem... when its locked up, and i reset it... Damn dont turn on, just on boot screen, and blur and flash screen and reboot itself near 3 seconds...
I lose my mind. I dissasembled all, put all things on water and a little of a soap, washed all device... for 30 minutes.
warm up all device for 40 celcius for 40 minutes and reasembled... Nothing... warm up with 40 celcius for more 30 minutes...
Wow. its turn on again......!!!! And COOOOOOOOOOOOOOOOOOOOOOOOOlllll no more drain the batery!!!!!! Excelent signal and im using the fone! 40 minutes and its normal... y go to street, receive some calls and its alive!!!!
Resume: 90% of hardare celular problems is sweat of hands, just need clean.
I hope help someone with it
Same prob a year ago.
I had the same problem a year ago. Sorry to say I never found a solution. I ended up buying another used one from eBay. ROMs won't help I flash my phones a lot looking for the perfect combination. I think you are on the right track with the connector between the display and MB. I think it has to do with condensation and heat. Explains why heavier powered use causes the problem. The more battery drain, the more internal heat. When I finally gave up on mine, It wouldn't boot anymore. Actually it does boot and everything is working. I've even received calls with the screen white. I picked it up a couple months ago, tinkering with it. I put a fresh battery in and it booted up and lasted about 10 min. I was excited for a while thinking time had fixed it. Bummer. Good luck. I hope you find your solution.
i've been experiencing vertical lines & flicker with my tmobile mda especially within the submenus. found out that by lowering the overclock (omapclock) to a value near its default clock speed, the problems disappear. i'm guessing it might be related to overclocking my gadget.
Hello everyone! I have problem with my phone because sometimes is turning off without any reason, I bought brand new battery and is still same when is switched off and I want to put it back on i must take off battery for couple of minutes, then put battery back and then switch on anybody know whats happened?? And how to fix it!!
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Thanks for reply!
Uff.... first way to fix it is a little bit too expensive! And 2 way to do it seems quite easy, so i try to do it this way Could you add any picture of this and just tell me how to open this phone?
Many thanks!
@Firestarter42
Thanks man!!!!
did what you said, the plastic trik, and the phone is back to life (it was totally dead and didn't charge) you save a life today!!!
I had the same problem untill one day when he didn`t want to turn on and now i do not know what to do with it how to make it work again
Dear Sir,
I have just tried method 2.
My elf didnt have a metal cover on the processor, lol... got it used from someone... or should I say abused? lol
anyway, I hope it works. will update...
here's a link for the demonstrated tutorial:
http://forum.xda-developers.com/showthread.php?t=476152
Thanks a lot again.
I haved the same problem.....and i realize after many times that I didn't change my ipl and uspl!!!so my cocked rom frequentely turn off my device!!!now it's all right!!!!!!!
i had the same problm too....
it kept turning off and just a few weeks ago it would never turn on...
i did try that trick of keeping the plastic thingy on the omap processor ... it worked for a few weeks max after tht it happened as above
finally took my phone to htc.. told them it was gift and i dont have the invoice... actually purchased frm ebay for 150$ .....
they checked it was in warranty,.. they replaced the board... hurray... my elfin is alive again.. and in wm6.1
hope htc fixes this crap issue as many face this problem
My HTC elf was freezing, rbooting and so on, i was thinking that it was a windows/flash/third party programs problems ....
BUT I confirm that the method "open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it"
brings my htc elf to life again ... stable !
(i've done it with a metal piece and not plastic.)
Thanks for the advice !!!!
my elf was freezing and turning off so i try this 2. method and it works, and elf is much faster then before in my case...
I've never had this problem before but this week my phone switched itself off (so had to boot up again) a couple of times. I did try a new custom rom but I've also been using a different charger (USB mains adaptor) and a replacement battery (this seems to be a poor replacement battery which seems to make up the battery level.
So I don't know what was causing it. For some reason, removing the SD card and re-inserting it seems to have done the trick for now but I'll keep watching it.
Hi guys
My phone is, usually at night when there is no use, switching the screen off, the earphone green indicator flashes but the phone will not turn on when I press the power button, I have to do a soft reset each time to get it back on again (even though it appears to be on with the flashing green light). I cannot get calls or text and my alarm fails to sound. Have overslept a few times now!. Also, its battery has gone for a ball of ^&*%. Will this trick help? Thanks a lot!
Turn off as in literally 'poof!' or, it will restart?
The only way to get it to restart is to do a soft reset, or remove and replace the battery. The phone's green light will flash but there is no way to the screen to activate or use the phone - make calls, use the alarm, receive etc. The screen stays black, no use trying the power button either...
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
Thankx your solutions worked out with my HTC Touch and i get replaced omap processor
power problem on Elf (not the usual)
hello guys, i have an Elf T-mobile that someone "lost" i found it, but was bricked...i unbricked following the awesome guides on the forum and installed on it the original italian rom (obviously am not german)
but...here's the problem, when i press the power button (should get it into stand by mode like every pda does) or also when goes on stand by itself, just shuts down !!!
then the pda auto soft resets, until the end...doesn't have the "auto power off problem" like i readed on the forums...however it tried but didn't solve the problem
i think is a problem with the radio, or the IPL or SPL (i tried 1.11.0002 IPL and 1.11.000 SPL...then 2.2x.xxxx IPL and SPL...now i tried 3.14.0002 IPL and 3.14.0000 SPL, also tried different radios...
but the problem remains...
EDIT: Problem solved, changed the little battery in the motherborad, it worked for me
help
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
can any one provide some sought of tutorial for this please
thanks
ishaan_chd88 said:
can any one provide some sought of tutorial for this please
thanks
Click to expand...
Click to collapse
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
captainstu72 said:
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
Click to expand...
Click to collapse
thanks man but i guess am so dumb that am not getting where is this processor located anyways currently my phone is working fine but in few days I'll get the tools & open it...let see than
if you can arrange any pic of processor(where we have to fit plastic) it will be extremely helpful...
anyways thanks for helping
tc
where to get small battery on mother board
Hello
First i would like to mention that i went thru wiki and the forum and i could not find a thread with similar problems.
The problem is in the built in camera (or in the user)
As soon as i turn on the camera to take a picture it doesnt work. On the display the icons are showing like the camera is ready but it is just dark display.
So i pressed the button to capture an image just to see how will the camera react. As i pressed the middle cursor button after some 20-30 second on the display appeared following lines:
Unable to save captured image
unable to get data from camera device.
36003:500:2
I must say that i have problems with the camera module from the very beginning. I was hoping that the latest flash with Tomals SW will improove the camera drivers but this was not the case. Maybe i have to install some additional drivers? I just cant get the bloody camera to work.
Anyone has some idea why my camera does not work?
Besize that my qtek is working just fine.
Thanks 4 the answers.
Best regards from Slowenia.
Peter
Welcome to forums
I had a similar prob and solved changing the ROM
Good luck,
Hello orb3000
Thanks 4 the welcome
i upgraded my rom just 2 days ago with: TML871_WM61_21028_REGULAR_128MB.exe
but it does not change the status of the camera.
so i feel a little helpless
Peter V8 said:
Hello orb3000
Thanks 4 the welcome
i upgraded my rom just 2 days ago with: TML871_WM61_21028_REGULAR_128MB.exe
but it does not change the status of the camera.
so i feel a little helpless
Click to expand...
Click to collapse
Try another ROM, just in case. Generally a factory ROM would give a good indication of whether there is a problem and eliminate other possibilities. So I would recommend flashing it just for your peace of mind.
As far as Tomal's ROM is concerned, provided your device is 128Mb and ROM functions as it should otherwise, one of the reasons for non-working camera is the module itself or the mainboard. Hopefully its the camera module, as they are relatively cheap and very easy to replace and no special knowledge is required, as well as minimal device intrusion, so you will be able to replace it yourself. I think i saw the camera module at some of my suppliers, let me check if still available, alternatively, a working second hand part can also be used, I might have one in my toy box somewhere.
Thank you so much. I will yet again update the rom and than i will report how it went. So if it doesnt work, i would be happy to purchase a camera module from you. Replacing it will not be a problem as i have no problem with the mechanics and electronics in general :-D:-D:-D
I also stumbled upon a DIY side in this forum, regarding the universal.
So which rom would you recommend me?
Thanks
:-D:-D
Peter V8 said:
Thank you so much. I will yet again update the rom and than i will report how it went. So if it doesnt work, i would be happy to purchase a camera module from you. Replacing it will not be a problem as i have no problem with the mechanics and electronics in general :-D:-D:-D
I also stumbled upon a DIY side in this forum, regarding the universal.
So which rom would you recommend me?
Thanks
:-D:-D
Click to expand...
Click to collapse
Factory ROM is the ROM your device came with originally, out of the box.
Peter V8 said:
So which rom would you recommend me?
Click to expand...
Click to collapse
WM 5... as Uni came in with WM 5.... so in my case JASJAR.. and T-Mobile rom... is factory default for my 2 uni....
That could be a problem.
i have been given the qtek 9000 by my boss as he bought himself a tuch diamond pro and he gave me the qtek becouse he knew that i was so enthused about it. :-D:-D
Sadly the PDa came without any CD so factory rom is out of question. He somehow lost the CD so all i had was the phone, the usb cable and the charging unit.
try the wiki first!
http://wiki.xda-developers.com/index.php?pagename=Universal_Upgrades
Otherwise, someone may have it. (I've got SPV M5000 if you're interested)
The wiki has only the country or operator specific downloads. Since i`m from Slovenia there is no operator or SW for our operator on the list.
So i probably need an english version since the qtek in our country c<me only in english version.
Just get WWE for QTEK, or try other WWE ROMs. BUT make sure you have the Slovenian settings on a .CAB or check if they can be sent by your provider.
Peter V8, don't forget to update the wiki if you find what you were looking for... and it wasn't in the wiki. 30 people will (not) thank you, but appreciate it.
As soon as i find the problem i will update it to wiki no problem. If the camera is broken and it need to be replaced i will document the procedure with photos that i will take during the "operation".
Sadly my battery bloated a little bit (no chemical spill so far ) and i took it out of my qtek to protect it from damage. So now i am stuck with nokia N90 until the new Battery arrives that i ordered. So when i will have the new accu i will find the error that the camera is having and report it to wiki and forum.
Peter V8 said:
As soon as i find the problem i will update it to wiki no problem. If the camera is broken and it need to be replaced i will document the procedure with photos that i will take during the "operation".
Sadly my battery bloated a little bit (no chemical spill so far ) and i took it out of my qtek to protect it from damage. So now i am stuck with nokia N90 until the new Battery arrives that i ordered. So when i will have the new accu i will find the error that the camera is having and report it to wiki and forum.
Click to expand...
Click to collapse
A battery 'bloated a little bit' means it got wet, which might mean liquid damage to your device and the reason your camera might not work. Even if you replace the battery at this stage, if the main PCB got wet, it will corrode and your device will die, slowly, but surely.
I am fully aware of this problem, but the new battery bloated (i replaced it 3 months ago) and the camera doesnt work since i have the qtek (1,5 year). The little white paper stripe under the sim card holder didnt turn pink and also the battery isnt wett also the phone is not wett. Well we will see when i get the new battery. It is under warranty so if the battery damaged my beloved phone, the company that sold me the new battery 3 months ago will not get so easy of it. Here in Slovenia a well preserved qtek 9000 still costs arround 250-300 Euros.
A little update:
I bought myself a newer working qtek 9000 with partialy broken LCD for 30 Euros. So i placed the battery into my qtek and it works perfectly. Apart from that i am still waiting for my brand new battery to arrive from germany. So i fully charged the spare battery, did a DOC reset and flashed the qtek with Tomals ROM.
The camera however still doesnt work, so it is not a SW problem. Since i have bought the broken qtek 9000 for spare parts, i will take the camera out and replace it. So probably this weekend i will do the "service" and i will take pictures of the procedure and update the forum.
Peter V8 I also face a similar problem since my 2 days Ebay bought 02 Xda Exec's camera is full of white, red, green dots either in photo or video mode. Changing roms didn't help at all and its truly a pity since the phone seems like it came straight from the factory, although used. My dilemma is either paying about 20 Euros to ship it back or waiting for your endeavor to complete but since I overall truly like the phone I will wait and see
Peter V8 said:
A little update:
I bought myself a newer working qtek 9000 with partialy broken LCD for 30 Euros. So i placed the battery into my qtek and it works perfectly. Apart from that i am still waiting for my brand new battery to arrive from germany. So i fully charged the spare battery, did a DOC reset and flashed the qtek with Tomals ROM.
The camera however still doesnt work, so it is not a SW problem. Since i have bought the broken qtek 9000 for spare parts, i will take the camera out and replace it. So probably this weekend i will do the "service" and i will take pictures of the procedure and update the forum.
Click to expand...
Click to collapse
There is really no procedure worthy of taking pictures, once you remove the back, remove the large white antenna part and you will see where camera clips in. It's a fairly straightforward flex clip connection.
Little update again.
As i mentioned earlyer, i have bought myself another spare parts uni with broken tft. Ok so first.....i took apart both unis (didnt took no pictures becouse the pdf DIY to disassemble and assemble the UNi is more than helpfull, so you have to be a complete non technical type of human, or you have cerebrall palsy, or you must be a dee tii deee to not understand or grasp how it is made) and puted the tft from my uni in to the spare part uni. It worked perfectly and it had WM 5,0 the original. So the camera worked , everything worked-sim card....everything. So yesterday i flashed the uni with Tomals last ROM (Tommal the rom is working perfectly on my other uni so the SW is just fine) And somehow the uni had problems to work when my SIM card was inserted. So i removed the sim card and the uni worked perfectly. I dont know wath the problem is (probably a sim lock or somethin, but odd enough it worked with WM 5,0) so as the forum was down yesterday, i just dissasembled both unis again, putted the tft back in to my uni and putted the camera which worked just fine in the spare parts uni, in to my uni. And guess what.............the camera is still not working. I have done the hardreset but still.........even as i replaced the camera i still have the mesage......unable to get data from camera bla bla bla.....error 36003:500:2
So there might be a problem with some drivers or something in that way. I am pretty on the end with my knowledge now. How can i find the erorr or the couse of it???
If someone knows i would be very happy uni user :-D
So the problem is still not solved. Otherwise the uni is working perfectly only the camera gives me hard time.
Best regards
Peter
Peter V8 said:
If someone knows i would be very happy uni user :-D
So the problem is still not solved. Otherwise the uni is working perfectly only the camera gives me hard time.
Click to expand...
Click to collapse
seems like the problem is with motherboard rather than the camera...
Hi to everyone, i bought from internet second-hand Nexus 4 with 5.0.2 but after a couple of day i got a very strange problem:
The battery % randomly change.
I mean, i am normally (but it happen also in standby) using my N4 when it alert to me that the battery is out.
It pass from 40% (or whatever good %) to 4,5 sometimes 1 and then shut down.
Also, i noticed that sometime i can't find "battery" icon in the option menu.
So i try to rebooth the phone but the touchscreen doesn't work and i need to tap with 2,3 or 4 finger.
When i reboot again, it work but they % keep changing, sometime in a bigger number, sometime in a lower number.
I complete wipe and format my N4 and for 2 days works in the best way, the battery keep the load and so on
but then, here we are again.
I got a couple of screenshot of the battery icon missing in the option, of the % changing but it is very hard make a video of this becouse it happen randomly.
Android is 5.0.2 stock, no root, no bootloader
Ofc the guy that sell to me said the phone was perfect, no problem and all the stuff works good.
it the first time it happen to me..
Please help me if you can becouse i really don't know how to behave.
Many many many thanks, Federico.
Is there any noticeable bulge to the battery on the rear of the unit? It sounds like a hardware battery issue.
So, it can be a hardware problem?
Yesterday my battery long last For about 24h...
Maybe a problem in the socket.
I should open the phone (battery is not removibile, so i dont know if there is any bulge)
I dont nave many experience with hardware problemi so i cannot spot them.
I Also should take a look in the hidden menu and take note of the mV.
Sorry for my english..
I try to find the mini torx and open my phone asap.
Thank you!
I replaced my battery the other day while replacing the power button. I didn't have an issue with the battery but figured it couldn't hurt. Turns out the replacement brand new OEM battery built 3 months ago is lasting exactly the same as the original 2 year old battery.
The battery is a really easy job to do though. You could try removing the screw's holding the connector on. They've been known to cause problems for some people.
Sent from my Nexus 4 using XDA Free mobile app
Big Edit!
i finally open the device ( i missing the TR5 Torx!) and i come across in some funny surprise!
First of all, the battery was covered by paper label
Then you can see the antistatic blue tap broken
No glue is present between battery and device
The two little screw on the connector is missing <- may be the major cause?
For sure, the battery was tampered and that may be the cause of my problem.
Just one question: there is a way to understand if the battery is original ?
Special thanks to:
added info
Ah, it does indeed seem like it was tampered with, especially with the defects in the top right corner and such. Unfortunately I don't think there is a way to see whether it is original or not, but now I definitely recommend purchasing a new battery, as well as some of the extra components that seem to be missing.
Thank you for support.
By the way, i found in my office two screw that fit in the hole so i am ok, i can use a little drop of a glue or a particular biadhesive tap for block the battery in the status.. other stuff seems to be ok.
Alright, sounds good.
It looks identical to the original and the oem replacement I put in. Judging by the date it is probably not the original.
Hopefully mine doesn't act up because of leaving the screws out. I only did it because of the number of people claiming it was a fix.
I didn't put any paper on top of mine however. That makes me think the previous owner had an issue they were trying to fix with it.
Sent from my Nexus 4 using XDA Free mobile app
I searched the internet images and looks very similar to the original , in fact when don't show this defect has a great autonomy !
The label,i think it's been done by the past owner to obtain a thickness and hold down the battery in position , you can since it lacks the glue on the back .
The real problem is : may be due to the fact that the missing screws let "move" the connector and generate the defect ?
Moreover, the battery sends a lot of information on the phone , not only the + and - .
even just a little contact property can generate defects .
I Really hope.
I order a new battery and i have some screws taken from old laptops, mobile, maybe i can fit two of them (the first i found was too long)
The boy agreed only to refund the value of the battery ( claimed to know nothing , honestly , I do not believe but that's another story)
Sorry but i don't understand this phrase:
"Hopefully mine doesn't act up because of leaving the screws out. I only did it because of the number of people claiming it was a fix. "
You meant some people leaving the screws away from connector ?
Many thanks to all, Federico.
I mean that when I replaced the battery while I was replacing the power button, I left out the screws because so many people claimed they were too tight and caused the red light of death problem. Since I didn't want that to happen to me I left them out. I did keep them in case I had a problem so o can put them back in but so far everything is working fine.
Sent from my Nexus 4 using XDA Free mobile app
That doesnt sound good for me
Maybe try putting some in again but not too tight.
Sent from my Nexus 4 using XDA Free mobile app
I just pur two screw and hold the battery.
Same behavour.. Hoping is a sort of bug in the battery
Must be. My 2 year old battery lasted just as well as the new one. Held up really well.
Sent from my Nexus 4 using XDA Free mobile app
I hope man next week should be to my home!
Exactly same Problem!
Facing the same problem here. phone blanks off at 40%. Could be because of 5.0.2 as problem appeared around the time I upgraded to 5.0.2. Could be a hardware issue too as I changed the battery myself.
Edit- Loose connector is not a problem as battery charges from 0% after the phone switches off. It is either a problem with the battery or with the battery status sensor.
where is locate the battery status sensor ? in the battery or on the phone ? i try to find something on internet but...
Edit:
Just noticed that my n4 is not complete clear. Files from twrp are inside. I need to totally clear my n4 before keep testing
Well, today update:
First of all, i tried to turn on a lot of "nerdy" stats using the developer menù in order to understand if something of strange happening,but nothing of strange attract my attention.
I also turn on the thing that you can see your tap on display in order to understand is just a software problem, but actually when touchscreen does not respond, doenst respond.
Then i totally wipe my N4 (following a tutorial found on XDA) flashing kernel, radio, bootloader and stock 4.4.4 and that is what i can say:
1. "Battery" in "Options - Device" isnt shown.
Very strtange imho but that make me hopefully, maybe the origin of the problems is located on battery according with what you say.
2. I am unable to boot my N4 pressing Power button! (Actually that happen also with lollipop).
I need to turn on the device passing through fastboot menù, not a big problem but a little bit annoying .
3. Touchscreen seems to work.
Nothing to say
I will test the phone today and tomorrow.
As ever, thank you for all and the support!!
Federico.
EDIT of EDIT
1A. Rotating the device and switching from landscape to portrait battery icon shown in options.
That can be an hardware problem.
It is very hard to replicate but....
---
That must be an hardware issue, becouse tilting my device battery icon (and the orignal problem) shown.
Now i hope that is locate in the battery connector instead of device connector...