Can't hear others during a call - earpiece is down - Touch Diamond2, Pure General

I tried using a handfree and the phone works completely fine, just when on its own I cannot hear from the other side. The other side can hear me though.
I used the phone on its own one night, then without dropping it or whatever that earpiece just failed to work in the morning the other day. I tried hard reset and even ROM flash. How likely this issue to be a software crash?
Thanks!
jacky

I had exactly the same issue, had to send it to repair. Still waiting for it to come back.

Related

JASJAR SOUND PROBLEM

Hi,
Am using a Jasjar. One fine morning the phone stopped ringing. No sound from the speakers at all. Though I could hear the other side on recieving or making calls. My voice does not go.
I sent it for repairs to I mate service center in Dubai (am in mumbai), Got back the machine working today.After making 5-6 calls ,the same problem has started again.
Please advice.
thanks ,
AT.
sounds like they didnt fix it, my 5.1 amp has just done similar, well not similar, but similar issue lol, grrrr
amp stopped doing video, sent to yamaha for repairs, got it back !!!AFTER 2 MONTHS WAITING!!! 2 weeks later its doing it again.
Back to Dubai it goes then! This time, try to shout enough so that they actually fix it. :lol:
A quick suggestion: (just in case)
In some cases people have had problems with sound loss from their Universals caused by the headphone jack. The sensor that identifies whether a headphone is plugged in is faulty and cuts out the speaker sound.
You could try putting a headphone jack into the socket and wiggling it, or plugging it in and out a few times. That might fix it.
I've had the same problem too a couple of times. I found that it was something weird with the battery actually. It always seemed to happen when I switched batteries. Everything would work fine except the audio. I could make a call but the other side couldn't hear me. When I would "click" on anything like Start all I would hear is a small popping sound. I found that if I took the battery back out, and then put it back in and made sure it was securely set in place & locked it the sound would work again. Sometimes I would have to do that twice before it would work again. I'm not sure if it really is a battery thing or something else that gets jiggled when I put a new battery in/out but that's what's worked for me. Hope that helps.

Stuck in Headset mode

Hey,
Was using my trinity yesterday like normal, and all of a sudden a call came through and i answered like normal but had no sound. The other person could not hear me either.
This continued for all calls and all sounds of any kind. Found a thread of a person who had the same problem and he still had use of the phone when the headset was plugged in.
So plugged mine in and sure enough the phone works fine. Its like it is completely stuck in headset mode.
Anyone else experience this or have a solution? Haven't done a hardreset yet but im guessing that is my next option
Thanks,
Mike
I have a similar issue.
No sound at all coming from the phone ear-speaker. But if I turn the phone speaker on during a call it works fine.
I returned my D810 after the touch screen stopped working properly, got it back 3 weeks later and now this has happened. Only had it back one day!
my phone spontaneously started working again.
didnt hard reset, didn't really do anything except use it with the supplied headset for the night. It is physically impossible for those things to fit in a human ear, theyre useless.
Anyways I have no idea what happened or if it is going to happen again . . . .
Cheers

Himalaya I can't hear anything when Calling

Hello all
I have big problem with my himalaya. When someone calling to me or I calling to someone i can't hear anything and he can't hear me. But I can hear ring tone, mp3. I can hear someone and he can hear me when I connect my XDA 2 to computer.
What i can do with That??
the problem is with the connector.few Pins are broken or are touching each ither...which causes the Hima to go into Car Mode..try connecting a Headphone and see if it works or not..else get your Connector replaced
no audio
If the above doesn't work, this could be a problem, which after a LOT of research I don't believe there has been a fix found for. Essentially , my problem and a problem my mate had was that the audio on the phone was working FINE, MP3, ringtone etc... but upon answering or calling, there was no IN CALL sound. it WORKED with a headset, but no amount of fiddling with the jack sorted it out. THe LOUDSPEAKER also would NOT work.
Having a few donar phones lying about, I just put a new board into the phone and forgot about the problemed one for a week or so, left it laying in my drawer. Tried it in the phone after waiting this time, and it worked FINE.... the problem had rectified itself.
I know this isn't necessarily helpful, but perhaps leaving the phone in a dry warm place ? could be moisture..?
hope this helps.
..........IB a n e
well, it happend with me yesterday, just took the Batt. out ( 30 second), put it back, reset the device, and all will be OK,....its a software feature AND NOT A BUG... beleave it or NOT....
Salam

Noise in the speaker - ideas?

Since a couple of days I started to hear some noises in the speaker when calling or receiving a call. It's something like hearing the other person outdoor with the wind blowing, and its getting worse when I am moving.
Any idead what to do before sending Blackstone to the provider? I tried to change rates/bands from 3G/GSM because I played with it before and also reflashed the rom with 1.7 DUtty's - no effect. I think I am gonna reflash the radio - not sure if that would help.
PS I've also checked the speaker in search of hair, dust, debris - it's clear but doesnt sound like. Funny thing - the voice in the headset are perfect also the music is alright so I am getting the feeling that it could be software issue.
Please kindly advise
another strange issue - I did a hard reset and the noise is gone (using the 3g) however when lying down on bed talking through it in the horizontal position I can hear that noise again (although not so loud and often as before which is fine)
could it be the g-sensor issue?
Had The exact same problem with my first 2 touch hd`s. I got both replaced on warranty. The first one worked at first but got gradually worse. The second one came like that. I am now on my third and no problems so far.
Tried everything to fix the first 2. New radios, hard reset. Nothing seems to fix it.
why there's no interference when on loudspeaker or playing music? seems that the speaker is fine.
checked the sim in other phone - fine. WTF? I'll try to reflash the radio tomorrow if not sending it back to be replaced.
How to obtain orange fault code which is needed by my phone provider? call the cs?

calls broken up on the other persons end

Ever since I got my phone wet from the water hose splattering on it like rain the phone has been acting up every now and then. I don't know if it's related. but about 4 out of 10 phone calls people say I"m broke up and they can't hear me or they hear every other word. I can hear them fine. I have to reboot the phone to fix it. I also notice when using the HD recorder that the right channel doesn't have much audio to it when recording in stereo sound. the right microphone is the same one for phone calls. Does anyone else have any of these problems? Is there a solution? I haven't had the chance to call verizon about it yet. They'll just want me to reset my phone before sending a replacement and all that marigamaroo.
update: Since i rebooted the phone last time it's been good so far ad i noticed today when using the sound recorder on stereo sound, it records in both channels now. so whatever goes wrong with my phone it causes the bottom mic to crap out. Affecting phone calls and stereo recording with the bottom mic as as the "right channel" for the recording. I don't know if it's a hardware issue or a software issue. I don't know if resetting the phone would help or what. anyone have this issue or insight about it?
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
I had that same problem till I turned of VoLTE (voice over LTE) Once that happened every call is crystal clear. Try it.
Dreading said:
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
Click to expand...
Click to collapse
I figured it wouldn't work. i just reset my phone and reinstalling everything. have to see how it works now. and the bad connection with the headphone jack that the Verizon rep says should be fixed after a factory reset. they won't send a replacement till i reset the phone and try it again. he tried to get me to take it to the corporate store to verify the bad headphone jack and check the phone for damages, but the nearest corporate store is 50miles away. I'm not having that.
I have had headphone jack problems with the G3 and G4 - that all developed the more I used the jack. I haven't really used the jack much on G6, but its frustrating to hear that it may develop issues as well.
I called AT&T about the issue. They did some network reset on their end. If that doesn't work, they said to turn off "Enhanced LTE Services". I'm guessing that's the same setting as the VoLTE that Metalshadow mentioned above.

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