Ever since I got my phone wet from the water hose splattering on it like rain the phone has been acting up every now and then. I don't know if it's related. but about 4 out of 10 phone calls people say I"m broke up and they can't hear me or they hear every other word. I can hear them fine. I have to reboot the phone to fix it. I also notice when using the HD recorder that the right channel doesn't have much audio to it when recording in stereo sound. the right microphone is the same one for phone calls. Does anyone else have any of these problems? Is there a solution? I haven't had the chance to call verizon about it yet. They'll just want me to reset my phone before sending a replacement and all that marigamaroo.
update: Since i rebooted the phone last time it's been good so far ad i noticed today when using the sound recorder on stereo sound, it records in both channels now. so whatever goes wrong with my phone it causes the bottom mic to crap out. Affecting phone calls and stereo recording with the bottom mic as as the "right channel" for the recording. I don't know if it's a hardware issue or a software issue. I don't know if resetting the phone would help or what. anyone have this issue or insight about it?
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
I had that same problem till I turned of VoLTE (voice over LTE) Once that happened every call is crystal clear. Try it.
Dreading said:
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
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I figured it wouldn't work. i just reset my phone and reinstalling everything. have to see how it works now. and the bad connection with the headphone jack that the Verizon rep says should be fixed after a factory reset. they won't send a replacement till i reset the phone and try it again. he tried to get me to take it to the corporate store to verify the bad headphone jack and check the phone for damages, but the nearest corporate store is 50miles away. I'm not having that.
I have had headphone jack problems with the G3 and G4 - that all developed the more I used the jack. I haven't really used the jack much on G6, but its frustrating to hear that it may develop issues as well.
I called AT&T about the issue. They did some network reset on their end. If that doesn't work, they said to turn off "Enhanced LTE Services". I'm guessing that's the same setting as the VoLTE that Metalshadow mentioned above.
Related
Since a couple of days I started to hear some noises in the speaker when calling or receiving a call. It's something like hearing the other person outdoor with the wind blowing, and its getting worse when I am moving.
Any idead what to do before sending Blackstone to the provider? I tried to change rates/bands from 3G/GSM because I played with it before and also reflashed the rom with 1.7 DUtty's - no effect. I think I am gonna reflash the radio - not sure if that would help.
PS I've also checked the speaker in search of hair, dust, debris - it's clear but doesnt sound like. Funny thing - the voice in the headset are perfect also the music is alright so I am getting the feeling that it could be software issue.
Please kindly advise
another strange issue - I did a hard reset and the noise is gone (using the 3g) however when lying down on bed talking through it in the horizontal position I can hear that noise again (although not so loud and often as before which is fine)
could it be the g-sensor issue?
Had The exact same problem with my first 2 touch hd`s. I got both replaced on warranty. The first one worked at first but got gradually worse. The second one came like that. I am now on my third and no problems so far.
Tried everything to fix the first 2. New radios, hard reset. Nothing seems to fix it.
why there's no interference when on loudspeaker or playing music? seems that the speaker is fine.
checked the sim in other phone - fine. WTF? I'll try to reflash the radio tomorrow if not sending it back to be replaced.
How to obtain orange fault code which is needed by my phone provider? call the cs?
I tried using a handfree and the phone works completely fine, just when on its own I cannot hear from the other side. The other side can hear me though.
I used the phone on its own one night, then without dropping it or whatever that earpiece just failed to work in the morning the other day. I tried hard reset and even ROM flash. How likely this issue to be a software crash?
Thanks!
jacky
I had exactly the same issue, had to send it to repair. Still waiting for it to come back.
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
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Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
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I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
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-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802
From the various searching Ive done this seems to be a problem effecting quite a few people. MIne was working fine although now when i make a call noone can hear what im saying. One suggestion ive read was to increase the microphone gain in the service menu.
Does anyone know how to do this as im struggling to find what to do? Or any other suggestions of what to try. I dont think the microphone is damaged as I can record fine from the phone, unless this uses the other mic?
Thanks
Andy
Found this:
If this is a known issue with fix then I apologize, but I searched for hours and couldn't find it mentioned. Since Verizon disabled engineer mode, I had to experiment, going through every app that involved sound recording/input.
When I first got my S5, phone calls were fine. Then one day, no one could hear me unless I basically yelled. The built in microphones were fine for camera/sound recording/tuner usage so I knew they were undamaged. If you are having this problem and have used headphone with your S5, this is probably what happened as I can replicate it 100% of the time.
If you are on a call using your headphones/microphone and unplug them before you end the call, the phone microphone is not properly reset and the gain stays very low.
To remedy, simply plug your earbuds with microphone back in, make a call and then end the call before you remove the headphones. The built in S5 microphone then properly resets for regular gain for phone calls.
http://www.reddit.com/r/galaxys5/comments/2mhpdf/potential_fix_for_poor_microphone_volume_gain/
Thanks for your reply, ive tried that although still no improvement. Really starting to annoy me now!
So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
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This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.