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Hi All,
I currently have an O2 online contract which I have had for about 16months now. After seeing that the XDAIIs are £150 cheaper in O2 stores than online I decided to change my contract to an O2 store type and cancel the online contract and port my existing number accross from online to the new one.
After calling round lots of O2 stores to be told that they have none left in stock, I found a shop with 1 left so hurried along to buy. The girl in the shop though told me that they can port number across from other networks, but not between the online and shop flavours of O2 because they are the same company. Funny that when I go into a shop with a problem on my online contract they tell me that they are different companies and can't do anything !! grr. Needless to say, I didn't buy the XDAII.
Does anyone know if this is truely the case because I do need to keep my existing number and also don't really fancy paying £349 from the online store when they are selling £150 cheaper just down the road. !
Thanks for any info.
Rgds,
Rob.
Hi
That's absolutely pants that is. That is exactly what I did. I had an online contract and bought an XDA2 from the retail side & kept my online number! They can do it, you just need to push them. Once you do they are actually quite helpful.
Have fun! Be assertive!
Thanks for the reply Pete. I didn't think that it was impossible to do.
I'll be back there tomorrow wearing my angry face
I'll let you know how I get on.
Thanks,
Rob.
I had a similar problem, they said that I couldn't port an O2 number to O2 (this is in effect an upgrade) only from other networks. I pushed them and they said it could be done - I signed a new contract, got a temporary number (which was no use to me as I didn't want to give my many contacts a temporary number) so I put my old SIM in the XDAII until they ported the number - it took them over a month to finally port the number, but they did give me 4 months free line rental as compensation.
Well done m8. Just show what can be done when you push! I also ended up with several months free line rental. They ended up moving the new contract to my old sim card. A 'Migration' they call it!
Don't give up just keep pushin.
Good luck!
You need to get your PAC code from online o2 and then take it to the shop.
The XDA2 is going to be £299 in shops from the 1st of March
Has it gone up! Was £199 in o2 stores. Hope not as I haven't been able to get one anywhere, have emailed o2 ceo as i'm so pissed off.
Unless thats £299 offline..... I wish
They were only 199 for febuary back to 299 now onwards.
Sorry people.
Staff got theres for 150 sim free.
8)
Can a new user, onto his second post, dare correct you all (but do so on the basis that he had exactly this, and it lead to a full investigation from the then OFTEL)?
Sorry to say it folks, but whilst SOME Service Providers, or even individual staff themselves, will let you 'port' from one Service Provider on the same network to another SP on the same network, there is ABSOLUTELY NO LEGAL OBLIGATION FOR THEM TO DO THIS.
I know this from huge problems I had with Singlepoint as SP for O2, Porting into them a number from O2 (then BT Mobile SP).
So I took my case to OFTEL.
And guess waht - the reason for this is clear.
Legislation provides for Porting numbers, and places a legal obligation on Networks and SP's to do exactly this.
BUT...
Going from one service provider to a different one, but within the same network, is not covered. Becuase it ISN'T a PORT - it is a MIGRATION.
Only if the networks are different, does a PORT ensue.
And ONLY a Port is bound by Oftel (at the time - now OFCOM) regulations.
So many of you MIGHT manage this (in the end Singlepoint did for me, after all the hoo-ha).
But there is absolutely no compulsion for them to do this, and nothing you can do in law to force them, if they refuse.
Please don't think I am making this up - a simple call to OFCOM will answer your query.
BUT, bear in mind this was a while back, and the case investigator from OFTEL told me at that time that plans were afoot to change this in future to cover migrations too. So it might be worth that call to OFCOM...
Hope this helps folks.
Are you saying you had a problem with singlepoint giving you the PAC code?
They should give it to you no matter where you say the number is going?
Richard
u05rdh said:
Are you saying you had a problem with singlepoint giving you the PAC code?
They should give it to you no matter where you say the number is going?
Richard
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Click to collapse
I'm gonna sound rude here, but no thats completely what i am not saying, as my post should indicate.
I was going FROM O2 (with O2/BT Cellnet/Mobile as the Service Provider) TO Singlepoint (O2).
And what Singlepoint would not do, is ACCEPT my PAC code.
Hence why I went to OFTEL.
Only to find that Singlepoint were well within their rights not to accept the PAC code, and transfer IN my number, as it wasn't a PORT at all (PAC = Port Authorisation Code - hint!)
Becuase only if there is a change of networks, does it amount to a PORT. If it is inter network, but different services providers, it is a MIGRATION, which has no legal obligation (or at least didn't at that time).
So what my post was clearly warning, is that UNLESS THERE IS A CHANGE OF NETWORK, it is not a PORT< but instead, a migration.
And for migrations, Service Providers have no compulsion or legal obligation to let you bring your number over - it is entirely at their own discretion.
Only a PORT (which as I said, needs a change of network), has legal obligation to it on the part of a Servie Provider.
I hope that clarifies. :wink:
I spoke to a guy from O2 (the customer care line I think) and when I queried him about being about to migrate numbers from O2 Online to O2 Shop, he was saying I couldn't, but also sounding uncertain. As if he wanted to tell me something but couldn't. In the end he said that O2 are not obliged to migrate the number across because of the administration charge that they incur. As he was sounding strange, I said 'Are you trying to tell me that I should be able to get my number migrated across if I keep on at them, but you are not allowed to tell me that' To which he replied 'Yes'
Rgds,
Rob.
Rob_B said:
I spoke to a guy from O2 (the customer care line I think) and when I queried him about being about to migrate numbers from O2 Online to O2 Shop, he was saying I couldn't, but also sounding uncertain. As if he wanted to tell me something but couldn't. In the end he said that O2 are not obliged to migrate the number across because of the administration charge that they incur. As he was sounding strange, I said 'Are you trying to tell me that I should be able to get my number migrated across if I keep on at them, but you are not allowed to tell me that' To which he replied 'Yes'
Rgds,
Rob.
Click to expand...
Click to collapse
In my experience (after the case I had with OFTEL), the ONLY people willing to allow a number transfer on a migration rather than a port, is O2 Online and O2 (O2 Proper, with themselves as the serive provider - not a third party like Singlepoint).
Which fits with what you have said. BUT like you mention - its at their discretion - so sound nce, and keep plugging if they first say no.
Singlepoint will NOT allow you to bring in your existing number, from another provider, if the network remains the same - i.e they will not allow number transfers with a migration - but instead ONLY with a PORT, which they are legally obliged to anyhow.
And maybe I should clarify the Network's logic for this...
If you go from one network, TO another, then the network you have left LOSES a customer/number/statistic/figure, when it comes to reporting year end customer numbers.
On the other hand, the network you are going to, gains a new customer/number/statistic, to include in their year end report of number base/connects.
Thus the new network is happy to do this, and subsidise handsets etc etc.
On the other hand, if all you are changing is Service Providers, then the NETWORK gains absolutely nothing - as they lose one customer to in effect gain another.
Thus absolutely no incentive or financial reason for them to promote this.
And I took the liberty to check, and alas, there has still been no change with OFCOM in terms of the law - ONLY a number PORT (which means a complete change of NETWORK), is legally enforceable in terms of them accepting a number port.
A MIGRATION (chenge of Service Provider, but remaining on the same Network), still has no legal obligation.
Hope this helps.
Like said before in this thread, the louder you shout, the more you get heard, and the more you push, the more succesfull you will be. Nice people don't get anything, just high bills
lummac said:
Like said before in this thread, the louder you shout, the more you get heard, and the more you push, the more succesfull you will be. Nice people don't get anything, just high bills
Click to expand...
Click to collapse
IF YOU SAY SO! :wink:
Was that loud enough for you :lol:
hello everyone
this is my first post, and i will admit straight away that i work for one of the big "independent retailers" so have no problem/loyalty with any network..........
i know from previous posts that i may be teaching some of you to suck eggs....that is not my intention!
in the 80's under the then uk government the first 2 networks where ordered to split there "networks" into service providers{billing companies)
that was O2 and VODA by the monopolies commision....several years later the next networks where allowed to sell there own airtime(orange and tmob) .....hence if you are with o2 or voda you could have a contract with up to anyone of 100+ service providers any of which will charge a different amount to upgrade to an xdaII..... you will always have the oppurtunity to upgrade(stay with your service provider,,,if you are a large monthly spend ....negotiate!) but you will also (and use this!) have the oppurtunity to switch within your network (MIGRATION- ie you stay with O2 but are billed by a new company..but are recognised as a new consumer....ie better deal) or switch to a new network....ie voda,orange ..(who are shortly to offer the xda........) who will bend over backwards to get you!!!!!!
either way your best tool is to ask for a PAC code (porting authorisation code) wether migrating or porting.......as this lets the network/service provider you are with know you are not only serious about leaving them....but serious about joining another network/service provider and they will negotaite...if not switch network!!!! normally same handset but better offer!
probably no use and wrong forum
but hey i am new to this!
@ onedaz...
Er, thanks for the heads up, but ain't you read this post at all mate?
The bit about history was both true and helpful.
But "...get a PAC code and do a migrate" ?
Haven't you read my posts at all? You CAN'T do a number port on a MIGRATION inter-network. You can only do a PORT if it is cross network.
(And by 'CAN'T' what I mean, as explained in my post, is compel, by law, a Service Provider, to accept your number - some DO so this by choice, but most do not. Those that do not CANNOT be compelled to accept a PAC code, for a MIGRATION, as this has no legal power behind it through OFCOM. Only a true PORT carries legal weight.).
But thanks for the rest of the info though.
Just to quickly throw flames on the fire and run.....
I am currently with Orange and will be moving over to O2 when my contract expires and I get the new XDA II on a business contract.
Point I want to raise is that ORANGE told me that to get best deal and offer on an upgrade (take out the fact that I want the XDA II) is to MOVE TO ANOTHER OPERATOR - so the above is totally true that migration is at discretion of company, porting (i.e. leaving network) is legal right.
Yes it's true people. Check this web link to get the number to call them! or call 150 and ask for upgrades if your with T-Mobile already. They only have 350 in stock at the moment, so hurry.
http://msmobiles.com/news.php/6161.html
Mine's coming tomorrow!
mackaby007 said:
Yes it's true people. Check this web link to get the number to call them! or call 150 and ask for upgrades if your with T-Mobile already. They only have 350 in stock at the moment, so hurry.
http://msmobiles.com/news.php/6161.html
Mine's coming tomorrow!
Click to expand...
Click to collapse
Yes, i can confirm that is true!!!!!! Nice, english ROM is comming soon.
But here is the bad news, you can only get the T-mobile Ameo with contract, which is £50 pounds upward, nothing less, and it's lock to T-mobile UK as well. I have ask them whether we can just buy the machine without contact in the future, they say no, they won't sell it without the contract. And it will all be lock to T-mobile UK as well.
So i guess for people who don't want to sign up contract or do not live in UK, HTC Advantage and DOPOD U1000 is your only choose.
BTW, mackaby007, HAPPY TO HEAR THAT YOURS IS COMMING
do you mind telling us how much you pay? did you do a upgrade or sign up another contract? what do you have to pay per month?
English ROM coming soon...
wu5262 said:
Yes, i can confirm that is true!!!!!! Nice, english ROM is comming soon.
But here is the bad news, you can only get the T-mobile Ameo with contract, which is £50 pounds upward, nothing less, and it's lock to T-mobile UK as well. I have ask them whether we can just buy the machine without contact in the future, they say no, they won't sell it without the contract. And it will all be lock to T-mobile UK as well.
So i guess for people who don't want to sign up contract or do not live in UK, HTC Advantage and DOPOD U1000 is your only choose.
BTW, mackaby007, HAPPY TO HEAR THAT YOURS IS COMMING
do you mind telling us how much you pay? did you do a upgrade or sign up another contract? what do you have to pay per month?
Click to expand...
Click to collapse
Hi Wu. Thanks.
Went for the upgrade, low tariff costs about 12.50 per month, but even on higher tariff, the price of the unit remains the same £389.99 Not exactly cheap, but cheaper for me than any other option.
As for it being locked, it's only a matter of time before the gurus on this site get a simunlock.exe together (not that I personally need it at the moment as I'm with T-Mob anyway).
My wife and I went for the Flex 50 anyway as she wants more minutes etc and I want the device, so everyones happy.
As for the English ROM, need someone like Pof to give me instructions on how to extract it for everyone else. I'll PM him if no one else comes forward to resolve this, but I haven't got the Ameo in my hands yet...tomorrow.
wu5262 said:
Yes, i can confirm that is true!!!!!! Nice, english ROM is comming soon.
But here is the bad news, you can only get the T-mobile Ameo with contract, which is £50 pounds upward, nothing less, and it's lock to T-mobile UK as well. I have ask them whether we can just buy the machine without contact in the future, they say no, they won't sell it without the contract. And it will all be lock to T-mobile UK as well.
So i guess for people who don't want to sign up contract or do not live in UK, HTC Advantage and DOPOD U1000 is your only choose.
BTW, mackaby007, HAPPY TO HEAR THAT YOURS IS COMMING
do you mind telling us how much you pay? did you do a upgrade or sign up another contract? what do you have to pay per month?
Click to expand...
Click to collapse
Thats right! Unfortunately only on contract. Body is just like dopod except silverish right?
nuclear said:
Thats right! Unfortunately only on contract. Body is just like dopod except silverish right?
Click to expand...
Click to collapse
no it's a bit different, but not that much
We need english ROM asap. Pls., help us.
I must say if you are not going for upgrades, so you sign up a new contract to get Ameo, it's rather expensive......don't understand why the minimum contract is £50 for Ameo, (even you have to pay more on device) some people just don't make that much call..
I forgot to ask whether is a 1 year contract or 2 years,
1 year contract: 12x50=600 ------->Can buy you a Athena
2 year contract: 24x50=1200------->Can buy you 2 Athena
Hopefully they will adjust their policy in the future.
btw, i think the info i heard from T-mobile is a bit un-true, i heard a few different version now, so i suggest people who want to sign up contract with them double check by phoning them. Once thing remain true is Athena will not be available unlock and without contract. (unlocking shouldn't be a problem in the future by the way)
wu5262 said:
I must say if you are not going for upgrades, so you sign up a new contract to get Ameo, it's rather expensive......don't understand why the minimum contract is £50 for Ameo, (even you have to pay more on device) some people just don't make that much call..
I forgot to ask whether is a 1 year contract or 2 years,
1 year contract: 12x50=600 ------->Can buy you a Athena
2 year contract: 24x50=1200------->Can buy you 2 Athena
Hopefully they will adjust their policy in the future.
btw, i think the info i heard from T-mobile is a bit un-true, i heard a few different version now, so i suggest people who want to sign up contract with them double check by phoning them. Once thing remain true is Athena will not be available unlock and without contract. (unlocking shouldn't be a problem in the future by the way)
Click to expand...
Click to collapse
There is a lot of stuff going around about T-Mobiles pricing. My cousin just ordered his one and he had no contract with them. He paid £309.99 and got an 18 month contract on Flext 25 + Web n Walk @ £7.50 pm.
So he's paying £32.50 (£585.00) + £310.00 for device = £895.00 with lots of minutes and 3GB download limit for each month!
HTC want £700.00+ just for the phone! If you live in the UK, the choice is an obvious one, but for outside of UK, I would recommend the Dopod and apply the English ROM when its available (soon) = £600.00 + shipping.
UK people bear in mind, that T-Mobiles aggressive pricing always comes down after just a few weeks due to popular demand etc. So if you can wait...you will get it cheaper for sure.
mackaby007 said:
There is a lot of stuff going around about T-Mobiles pricing. My cousin just ordered his one and he had no contract with them. He paid £309.99 and got an 18 month contract on Flext 25 + Web n Walk @ £7.50 pm.
So he's paying £32.50 (£585.00) + £310.00 for device = £895.00 with lots of minutes and 3GB download limit for each month!
HTC want £700.00+ just for the phone! If you live in the UK, the choice is an obvious one, but for outside of UK, I would recommend the Dopod and apply the English ROM when its available (soon) = £600.00 + shipping.
UK people bear in mind, that T-Mobiles aggressive pricing always comes down after just a few weeks due to popular demand etc. So if you can wait...you will get it cheaper for sure.
Click to expand...
Click to collapse
yes, agree with you there, only consider the HTC Advantage if you really want the black one. UK people should consider T-mobile Ameo if you don't mind signing up a contract with them, the rest should then consider Dopod u1000 since it's English ROM is comming very soon.
Nice Today screen
@Wu.
BTW I saw a screenshot of your Today screen today. Lovely mate!
wu5262 said:
Once thing remain true is Athena will not be available unlock and without contract. (unlocking shouldn't be a problem in the future by the way)
Click to expand...
Click to collapse
In Holland it is available without contract.
Good news for anybody else...perhaps...
OK more on T-Mobile pricing:
I believe most people can get the Ameo for considerably less than I did. Because I get half price line rental (staff & family discounts), I don't really spend that much on bills and as a result T-Mobile don't value my custom as much as another who spends considerably more than those with discounts on their bills!
Fair enough I suppose. If you look around (away from T-Mobile) you can pick one up for less than £180.00 and less.
So it boils down to how much you already spend with T-Mobile or how much they are likely to make out of you. The more they get, the cheaper you get the device for.
Hope that helps some of you.
Can't use T-Mobile - unfortunately
Desperate to switch from my Universal but alas T-Mobile coverage is next to useless in SW Scotland. I have to wait until Vodafone bring out a version. Anyone have any informed opinion when this might happen?
mort29 said:
Desperate to switch from my Universal but alas T-Mobile coverage is next to useless in SW Scotland. I have to wait until Vodafone bring out a version. Anyone have any informed opinion when this might happen?
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Click to collapse
Vodafone will "not" bring out this phone, only available as T-mobile, Dopod u1000 and HTC Advantage
wu5262 said:
Vodafone will "not" bring out this phone, only available as T-mobile, Dopod u1000 and HTC Advantage
Click to expand...
Click to collapse
Actually, I have been informed that whilst it was stated that it was only coming to these 3, that Vodafone and Orange will be getting in on the action later on in the year. But I have no proof of this only hearsay from certain people in the know. Call it 'Speculation' for some, but hopeful to others.
Let's face it, HTC are in business for the money. It seems only prudent for them to manufacturer the X7500 to a broader consumer platform, i.e. Service Providers. And judging by most of their other models, the other SP's do supply their own branded version of other HTC products.
It's only logical in the long term. After the initial hype, I too reckon other SP's will get in on the act.
mackaby007 said:
Actually, I have been informed that whilst it was stated that it was only coming to these 3, that Vodafone and Orange will be getting in on the action later on in the year. But I have no proof of this only hearsay from certain people in the know. Call it 'Speculation' for some, but hopeful to others.
Let's face it, HTC are in business for the money. It seems only prudent for them to manufacturer the X7500 to a broader consumer platform, i.e. Service Providers. And judging by most of their other models, the other SP's do supply their own branded version of other HTC products.
It's only logical in the long term. After the initial hype, I too reckon other SP's will get in on the act.
Click to expand...
Click to collapse
Actually, i can confirm T-mobile will be the only provider to get this phone. I heard this from Ofiicial HTC people, you see, HTC has now change, they want to sell their device under their own name, they want to become a nokia as well, so this device will only be provided by T-mobile, not other provider in UK. This is exactly what HTC wanted to do, for you to buy their machine under their own name, which is HTC Advantage. Of course, you also have the DOPOD U1000.
This policy has just been recently introduce, so if their sales drop and anything bad happen, they will go back to the original marketing mode, which is provide their device to as many provider as possible. But for now, and at least for this year, this is their policy.
So don't wait for Vodafone, O2, or any other provider to come out this device, 95% it won't happen.
Sorry to let some people down, but i feel like you should know the fact.
wu5262 said:
Actually, i can confirm T-mobile will be the only provider to get this phone. I heard this from Ofiicial HTC people, you see, HTC has now change, they want to sell their device under their own name, they want to become a nokia as well, so this device will only be provided by T-mobile, not other provider in UK. This is exactly what HTC wanted to do, for you to buy their machine under their own name, which is HTC Advantage. Of course, you also have the DOPOD U1000.
This policy has just been recently introduce, so if their sales drop and anything bad happen, they will go back to the original marketing mode, which is provide their device to as many provider as possible. But for now, and at least for this year, this is their policy.
So don't wait for Vodafone, O2, or any other provider to come out this device, 95% it won't happen.
Sorry to let some people down, but i feel like you should know the fact.
Click to expand...
Click to collapse
Wu...what are you still doing up? Go to sleep now. Haha..only kidding mate!! Well I'm glad you put that bit of 'Speculation/hope' to rest. I'll take your word for it....I think your direct link to HTC is considerably more reliable than my sources here in the UK.
Right..signing off for the night...early bird catches the postman.lol.
mackaby007 said:
Wu...what are you still doing up? Go to sleep now. Haha..only kidding mate!! Well I'm glad you put that bit of 'Speculation/hope' to rest. I'll take your word for it....I think your direct link to HTC is considerably more reliable than my sources here in the UK.
Right..signing off for the night...early bird catches the postman.lol.
Click to expand...
Click to collapse
Yes, me going bed now as well now. You wanna know why i stay up so late? I accidentally change a registry which cause my machine a blank screen. No matter what i do, it won't load it up again, even soft restart.....so hard it is then.
That's what i was been doing until now, reinstall and setting up everything again. Anyway, it's now back to shape again.
Looking forward to hear your device tomorrow.
Got Mine This Morning!!
Sorry to hear that Wu. Did You get it all sorted now? Don't you have good backup software? PM me.
Anyway I got mine today....beautiful. Just charging it now. Gonna go exchange my Micro SD for a Mini SD Card now.
See photo here:
http://www.4winmobile.com/viewtopic.php?p=54709#54709
Later.
mackaby007 said:
Sorry to hear that Wu. Did You get it all sorted now? Don't you have good backup software? PM me.
Anyway I got mine today....beautiful. Just charging it now. Gonna go exchange my Micro SD for a Mini SD Card now.
See photo here:
http://www.4winmobile.com/viewtopic.php?p=54709#54709
Later.
Click to expand...
Click to collapse
yes, everything is sorted, nice to hear you got yours
I am off to meet one of the member here now to hand in his DOPOD U1000 !
btw, i didn't backup anything, sooo haha, that's why it took my whole night to get it back
If you are an orange customer you can cancel your orange contract as they are changing there terms and conditions. Just need to call and say you want to terminate because of terms and conditions changes and say you recived a text message (which shud have been sent to everyone but i didnt get one). They will try and talk you out of it but cannot keep you on. There are no fee's and you can keep your phone. Once cancelled feel free to take out another contract. Only valid for a couple of weeks so hurry. If this saves you money which it will feel free to donate for my advice. pm me thanx
Unfortunately this is old news ... loads of threads around XDA on this subject.
But for those that don't know ..
Orange sent all their subscribers a text (mine was on the 27th) basically saying your Ts & Cs have changed and details are available on their website.
Most people would ignore this but there is a lengthy thread on Money Saving Expert http://forums.moneysavingexpert.com/...html?t=1825687 that details everyones experiences.
In brief Orange changed the contract so you are entitled to cancel.
At 3pm yesterday (Friday) the legal team at Orange said that the clause did not apply to those who could not show the effective changes in the previous three months i.e. going over their allowances or dialling 0870 numbers.
I suggest that anyone wishing to take advantage of this 'opportunity' reads all the threads on MSE before phoning Orange as there are some things that you can do in advance to assist your cause ;-)
If you still want to donate for old news feel free.
MODS PLEASE CLOSE THIS THREAD.
Blimey, that was lucky. I legged it from Orange last week to get a Hero on T-Mobile, but I never went over the inclusive minutes.
Well whoever claimed you cannot cancel if the extra charges don't apply was swindled as the terms have NOTHING to do with that.
They're increasing the charges above the RPI so whether it has or hasnt applied to you makes zero difference. People will believe anything they're told by CSRs!!
ajs007 said:
Unfortunately this is old news ... loads of threads around XDA on this subject.
But for those that don't know ..
Orange sent all their subscribers a text (mine was on the 27th) basically saying your Ts & Cs have changed and details are available on their website.
Most people would ignore this but there is a lengthy thread on Money Saving Expert http://forums.moneysavingexpert.com/...html?t=1825687 that details everyones experiences.
In brief Orange changed the contract so you are entitled to cancel.
At 3pm yesterday (Friday) the legal team at Orange said that the clause did not apply to those who could not show the effective changes in the previous three months i.e. going over their allowances or dialling 0870 numbers.
I suggest that anyone wishing to take advantage of this 'opportunity' reads all the threads on MSE before phoning Orange as there are some things that you can do in advance to assist your cause ;-)
If you still want to donate for old news feel free.
MODS PLEASE CLOSE THIS THREAD.
Click to expand...
Click to collapse
Sorry mate, actually not correct.
Orange have changed their terms and conditions and regardless whether you have or haven't used some services yet that they are now going to charge for is changing what you signed for.
My brother "was" with Orange and was going to use it for business, only just started using the contact and would be calling various numbers etc. Rang Orange about changes and just said the words, "can you send that in writing so I can advise my solicitor" and they put him on hold. 2 minutes later they advised he could cancel the contract.
Orange will obviously try to stop you leaving but the legal fact is, if a contract changes while you are signed in, you are legally allowed to cancel it foc. In the UK anyway.
David Horn said:
Blimey, that was lucky. I legged it from Orange last week to get a Hero on T-Mobile, but I never went over the inclusive minutes.
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Haha! you make it sound like you literally threw the phone at them and legged it
So when exactly does this go from until ?
e,g when did you have to join Orange and can now cancel
Yer well old news - but no offence - I could cancel me recent upgrade to the Hero but I have such a good deal and have been with them for 15 years I cant be bothered
R3PUBL1K said:
I could cancel me recent upgrade to the Hero but I have such a good deal and have been with them for 15 years I cant be bothered
Click to expand...
Click to collapse
I thought only contracts taken out before June 1st could be cancelled?
It ws an upgrade so still applies to me. I have heard of someone cancelling when they got a contract on the 7th June. This does all depend who sold the phone to you. Certain resellers did not get the updated t&c's until mid June.
Got my Hero on upgrade two weeks ago and the text today. Will try cancelling tomorrow.
Hello,
I didnt know where to put this question but i am considering buying this phone. Does anyone know if it will work with FIDO (Canada)?
Thanks.
It works on Rogers so it should work on Fido as well
Yes, I am using it on fido and it is working perfectly!!
3 things:
1- download the sms time fix (the sms received will be -4hours unless you download this from the marketplace because how rogers/fido does thier time stamping)
2- take name display out as some reported that it doesn't play nice with atrix when you receive a call from a landline. (I never have that problem because noone calls me from landline)
3 - I am on the AT&T atrix and it will warn me when i reboot the phone that I am on roaming network, once you click the notification, your phone does not complain
I am on Rogers with the ATT Atrix. I just had to load the APN settings and now I'm good, data and calls are perfect.
HungryEel, I did not test sms, but I will look into your fix.
It WILL work with fido I brought the ATT from US and unlock it. Now I am using it in Canada with Fido. Really great run H+
I'm on Rogers and didn't need any SMS fix. I did call in to ask for "name display" to be "excluded" from my account though - this fixed the Pay Phone listing from coming up on incoming calls though.
+1 worked fine on Fido... unfortunately when you unlock this phone it voids the bell warranty so i have to go through the Motorola service centre in Richmond...
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Hey Guys, since this is a topic about using in canada on rogers/fido network, I have two questions.
where did ya'll get the phone unlock from? and if someone can tell me how much it would cost?
and does anyone know if the 6GB dataplan from rogers/fido still possible to get?
i know for sure that Android eats up the data very quickly, i have opted for 1 gb data from rogers and I am always either almost finished with or over the data. i like the Atrix, am definitely picking up the phone by this saturday. Don't want to carry around 2 phones, if the 6gb plan is not available, thinking of leaving rogers as it is too expensive.
any suggestions? help much appreciated.
I used Cellunlock.com there are some coupons floating around for 50% off.
For your Rogers plan, you really should read this thread. I had a crappy plan and after reading that thread and doing my homeworks, I called retention 3 times and ended up with a ridiculously nice plan. From what I know, the 6Gb plan is dead and the only way to get one is to have a grandfathered corporate plan.
How are you using so mutch data ? you should try using wifi ... (or opera mini)
Oh and don't forget to call retention, maybe they can do something for you.
noxlord said:
I used Cellunlock.com there are some coupons floating around for 50% off.
For your Rogers plan, you really should read this thread. I had a crappy plan and after reading that thread and doing my homeworks, I called retention 3 times and ended up with a ridiculously nice plan. From what I know, the 6Gb plan is dead and the only way to get one is to have a grandfathered corporate plan.
How are you using so mutch data ? you should try using wifi ...
Oh and don't forget to call retention, maybe they can do something for you.
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Thanks a lot for the info. I will try CellUnlock.com.
I will call Rogers Retention people and see what happens. I have tried that trick in past and have got response such as "Oh you want to cancel your plan, sure, pay the money to us and F... O..." basically. Hence I am a little hesitant. But hey, there is no reason why I shouldn't try calling them again.
Why do I use it so much? Cuz my job requires me to... I travel through GTA a lot, and because I have a smartphone, I use it for pretty much everything from checking my emails to making phone calls to use it as a GPS.
creativedevil said:
Thanks a lot for the info. I will try CellUnlock.com.
I will call Rogers Retention people and see what happens. I have tried that trick in past and have got response such as "Oh you want to cancel your plan, sure, pay the money to us and F... O..." basically. Hence I am a little hesitant. But hey, there is no reason why I shouldn't try calling them again.
Why do I use it so much? Cuz my job requires me to... I travel through GTA a lot, and because I have a smartphone, I use it for pretty much everything from checking my emails to making phone calls to use it as a GPS.
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read the thread, if you are into a contract, there is a new rules: they can only charge you what you own them on your subsidised phone.
use a line like "I really like your service, but since it's SOOO mutch cheaper elsewere, there is no reason for me to stay..."
noxlord said:
read the thread, if you are into a contract, there is a new rules: they can only charge you what you own them on your subsidised phone.
use a line like "I really like your service, but since it's SOOO mutch cheaper elsewere, there is no reason for me to stay..."
Click to expand...
Click to collapse
To add to this, remind the CSR that you want to be compelled to stay but in such a competitive market place you need to look at all avenues (the mitigating factor being what you pay, you want a better plan for what you pay!).
Do make sure to up sell the benefits of staying with your current provider and they'll happily recline, making small talk and keeping the discussion constructive and positive. They'll "review" things and find either a feature they can add, a discount that can be applied, etc. Just remain optimistic and act as though you're so torn between sticking with them or going with a risky new provider.
This usually seems to yield good results with me. I've worked in Retention departments and can sniff a promo hopper from a mile away. But if you're a nice promo hopper, whatever, I'll give you a good deal. Just be polite and a good sport. They'll try hooking you up where they can. Usually..
(if not, tell them thanks and that you'll call back after some review)
Thank you so much for the input guys... Real Helpful tips... I will try all the options mentioned above and will get back with some results...
Awesome, man. Let us know how it goes.
bongd said:
Awesome, man. Let us know how it goes.
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Well guys, the tips above didn't help in the first try. I called them, got transferred to retention, answer was same old ****ed up response... Oh, we are sorry to see you leaving, let me just remind you that you will have to pay Rogers to end your contract, when do you want to end the contract?
I will try calling them again next week and see if my luck works out this time...
Again, thanks a ton. I have my Atrix working superb and flawlessly.
I'm trying to find a place that you guys had success getting a AT&T Note10+ carrier unlocked.
I read since this phone is quite new most unlock sources are not able to unlock them.
Thanks and Merry Christmas!
spanky310 said:
I'm trying to find a place that you guys had success getting a AT&T Note10+ carrier unlocked.
I read since this phone is quite new most unlock sources are not able to unlock them.
Thanks and Merry Christmas!
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what is the specific variant? you might check your specific variant at samkey if supported then you are lucky. I unlock mine there (s10+ japan docomo locked). goodluck
You get it from att unlock portal
kimLJT said:
what is the specific variant? you might check your specific variant at samkey if supported then you are lucky. I unlock mine there (s10+ japan docomo locked). goodluck
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Thanks for the referral, I will take a look at that place.
Have not been staying current with phone mods so I have no idea it existed or how it works
Thanks again!
Player04 said:
You get it from att unlock portal
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Really????
Thanks for nothing.
spanky310 said:
Really????
Thanks for nothing.
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Yes, if u pay off your att note. They will unlock your phone for free
The forum user ibowtoAndroid can unlock it and he is reliable, just pricey.
Player04 said:
Yes, if u pay off your att note. They will unlock your phone for free
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NO! REALLY?????
Hope this time you will catch the sarcasm and if not I give up!
StoneyJSG said:
The forum user ibowtoAndroid can unlock it and he is reliable, just pricey.
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Click to collapse
I will reach out to him/her and see what he offers for my phone.
Thanks for the referral.
Merry Christmas
spanky310 said:
NO! REALLY?????
Hope this time you will catch the sarcasm and if not I give up!
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I didn't catch it. Lmao. Merry Christmas
duplicated post
Player04 said:
I didn't catch it. Lmao. Merry Christmas
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Merry Christmas to you and your family my friend
you can pay it off and have att unlock it like normal people do.. bypassing this means you got the device through unconventional means or you dont want to pay for the device usually which is the property of att until its paid in full which some might translate into stealing or fraud.. just saying..
why did you buy an att model if you need to use it on another carrier in the first place?
also, sometimes its not possible to simply use an "unlock code" and sometimes requires a physical connection to the device which might not b a good idea to let some random off the internet to do
elliwigy said:
you can pay it off and have att unlock it like normal people do.. bypassing this means you got the device through unconventional means or you dont want to pay for the device usually which is the property of att until its paid in full which some might translate into stealing or fraud.. just saying..
why did you buy an att model if you need to use it on another carrier in the first place?
also, sometimes its not possible to simply use an "unlock code" and sometimes requires a physical connection to the device which might not b a good idea to let some random off the internet to do
Click to expand...
Click to collapse
I asked the question and you came on to start talking trashing about what I did, didn't or trying to do, you have too much bloody time on your hands????????
I have been an AT&T customer for close to 20 years and always paid for my stuff.
Not that it's any of your FREAKING BUSINESS but I can't pay off the phone because my Black Friday rebate from Costco requires me to stay on the payment plan for at least 3 months or I will lose the rebate.
I have an overseas trip coming up at the end of January and I would like to use my phone with a local prepaid SIM card, that is why I want to unlock my phone.
You need to ask questions first because start mouthing off garbage making judgement on other people, trying to steal the phone, no I have no need to do so but if that is how your logic work s then you most likely would be one doing such things.
Talking about being a 'normal people', normal people with average intelligence usually ask questions before posting stupid trash talk making assumptions about whom they know nothing about. Yes I just made an assumption about your intelligence but mine was based on your post so I'm sure it's not too far off.
spanky310 said:
I asked the question and you came on to start talking trashing about what I did, didn't or trying to do, you have too much bloody time on your hands????????
I have been an AT&T customer for close to 20 years and always paid for my stuff.
Not that it's any of your FREAKING BUSINESS but I can't pay off the phone because my Black Friday rebate from Costco requires me to stay on the payment plan for at least 3 months or I will lose the rebate.
I have an overseas trip coming up at the end of January and I would like to use my phone with a local prepaid SIM card, that is why I want to unlock my phone.
You need to ask questions first because start mouthing off garbage making judgement on other people, trying to steal the phone, no I have no need to do so but if that is how your logic work s then you most likely would be one doing such things.
Talking about being a 'normal people', normal people with average intelligence usually ask questions before posting stupid trash talk making assumptions about whom they know nothing about. Yes I just made an assumption about your intelligence but mine was based on your post so I'm sure it's not too far off.
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lol aww.. someone got upset.. cry me a river bro.. it doesnt change the fact you want to circumvent ATT policies to unlock the device which is called fraud.
I also like how you mention always paying off your devices then not paying the device almost in the same sentence.
I could honestly care less what you want it unlocked for. Karma always catches up. You should have thought of your trip when purchasing a device and plan ahead instead of trying to weasel your way around the carriers policies by committing fraud and trying to modify ATT's property (yes its still their property until its paid in full which you surely agreed to in your contract.)
I honestly didnt mean to offend you or anyone else but obviously my personality is too much for you to cope with. If you would have just asked nicely after I asked a few questions in my previous post I would have helped you. Instead you took my honest question as an insult when I was just trying to make sure nothing shady was going on as I do in most situations before helping to ensure I am not breaking any laws.
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I read may be two lines of your reply but I'm glad you took the time to post a response so others can see how stupid your logic is so yeah, I'm enjoying my nice sunny S.Cal Sunday afternoon and will not waste my time with you any more than I have so this post is hereby unsubscribed and ignored.
BTW, my son read it just now and called you a typical stupid self-righteous snowflake he ran into at his college all the time.
elliwigy said:
lol aww.. someone got upset.. cry me a river bro.. it doesnt change the fact you want to circumvent ATT policies to unlock the device which is called fraud.
I also like how you mention always paying off your devices then not paying the device almost in the same sentence.
I could honestly care less what you want it unlocked for. Karma always catches up. You should have thought of your trip when purchasing a device and plan ahead instead of trying to weasel your way around the carriers policies by committing fraud and trying to modify ATT's property (yes its still their property until its paid in full which you surely agreed to in your contract.)
I honestly didnt mean to offend you or anyone else but obviously my personality is too much for you to cope with. If you would have just asked nicely after I asked a few questions in my previous post I would have helped you. Instead you took my honest question as an insult when I was just trying to make sure nothing shady was going on as I do in most situations before helping to ensure I am not breaking any laws.
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spanky310 said:
I read may be two lines of your reply but I'm glad you took the time to post a response so others can see how stupid your logic is so yeah, I'm enjoying my nice sunny S.Cal Sunday afternoon and will not waste my time with you any more than I have so this post is hereby unsubscribed and ignored.
BTW, my son read it just now and called you a typical stupid self-righteous snowflake he ran into at his college all the time.
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wow, seems you read more than you put off! I dont even want to know what college, I hope you can figure it out lol. I guess they dont teach bypassing carrier restrictions in college lmao.
maybe you can get help wherever youre travelling to as its probably not illegal there lol.
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