Problem whit my mini usb on my phone. - myTouch 3G, Magic General

Hello all, found out my new Magic phone have a anoying problem.
The problem started when i found out i only got music on the left side on my headsett. if i press the usb cabel up abit i get music on both sides, i was thinking that it could be the mini usb - 3.5mm cabel but found out that i also have problem conecting the phone to the computer. The phone charges whitout problems but mounting the phone is a problem. im able to mount the phone but it only stay mounted for a few sec.
Tryed whit 2 computers and whit 4 usb - usb mini cabels.
So i guess i have to send the phone back to the shop to get this repared, but i use Hero rom atm. Whould that be a problem whit warrenty? should i restore the phone to factory settings before i send it in? cant understand why another rom could "harm" a hardware but i can never be sure.
Thanks for ANY advice.

same problem
could anyone help please!!
what would need to do to send it to htc to repair.

Related

USB Device not recognized

I just bought used Hima through, because I broke LCD screen on mine. And I got it with some old German ROM on it, it's working fine, but I would like something newer and in English. The thing is, that when I put phone in USB craddle, it only charges the device and says that USB Device Not Recognized. I cannot upgrade ROM nor anything else, just charge it. On my previous broken Hima, I had no such problem... Does anyone has clue what is wrong and what is the solution?
Thank you in advance...
I just found out that when I want to sync, I can do it, but have to pull cell phone toward me while it's in craddle. But doesn't work when I want to flash ROM. So I guess it's pins problem. I looked them and don't see anything bad, anyone has clue what to do?
OK, I finally managed to install ROM, I had to stick something to push forward my Hima in cradle. Does anyone know what can I do to fix that problem? It's the pins connection problem...
first of all..i don't understand why you started a new topic on this problem because THERE IS ANOTHER TOPIC WITH THIS PROBLEM JUST 3 LINES DOWN AFTER YOUR TOPIC...if you had read but didn't......about the conectivity problem with the pins cradle usb cable and advanced functionality of the usb-pc function..and thath it works just for the charge and for standard conectivity is says device mailfunction...
Because I had german windows 2003 that had no advanced functionality of the usb-pc connection! And also I didn't see too many similarities with those posts which aren't three lines down after my topic.
I changed 2 craddles and also had same problems. But I managed to access PPC when I gave some pressure on cell phone while in cradle...
I have another broken Hima (LCD screen broken), and wondered if I could take his connector?!

No connection through USB cable

since a few weeks, i've got a very strange problem with my blackstone.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync. it's also impossible to do active sync by usb since this moment. i already tried everything in the blackstone USB2PC settings, like disabling fast synchronising, deactive/active the USB2PC pop-up and so on...
what i found out yesterday is the following:
because i did a hard reset, i didn't had any contacts on my phone, so i tried to active sync over bluetooth. that worked perfectly and after the synchronizing was finished, the USB connection worked again, but only for a few minutes. afterwards i had the same problem again. nothing happened when i connected the USB cable. i was able to do the same thing again: synchronize by bluetooth, connect USB cable and it worked again for a few minutes. unfortunately i wasn't able to flash hardspl during this time period. it found the phones bootloader version, but when i wanted to start the flashing process, it said that it can't estalish a connection to the phone (tricolo bottsreen has been started and progressbar was visible, but on 0%)
i also tried it on 3 different pc's with 2 different USB cables...
normaly i would say now, that my blackstone has a defect due to the fact that i did a hard reset and it's still not working, but how is it possible that it works for a few minutes after synchonizing by bluetooth?
does anyone has an idea??? i don't want to give away my lovely blackstone for warranty
btw. is there any possibility to flash a new rom without using the usb cable? even with the soft spl method i've found, you have to use the cable even if the rom itself is flashed from the sd card...
Black Stone usb device picking as "unknown device"
i am also having the same problem please help me
Maybe i'm having a similar issue:
My HD is not recognized anymore via USB Cable. I tried different computers with different Windows Versions. (7, Vista, XP)... No Connection anymore.
Bluetooth Connection works!
I did follow all suggestions... nothing works.
Could it be, that i flashed my HD too much? Is it broken now?
have you all checked your 'USB to PC' settings?
wellers said:
have you all checked your 'USB to PC' settings?
Click to expand...
Click to collapse
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
kkchan said:
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
Click to expand...
Click to collapse
Yes, checked every of the common suggestions given in this situation.
Could it be a hardware fault?
As i told, it doesn't work on any PC! Feels like Touch HD's mini USB port is dead. Strange thing ist, that it says chargin when connection the cable. But no other reaction than charging.
is there still no solution for this problem?
i already found like 20 people now with the same problem, posting in several different threads. seems like this really is a big problem of the blackstone...
I had this problem with Duttys rom afgter plugging my HD into works pc to use internet sharing.I had to do a hard reset to sort it out sorry ts not much help but its the only way i sorted it after buying 3 new leads!
Using the stock ROM 1.14, never ever flashed a ROM. However, for a few days, I have been unable to connect my Blackstone with Windows Mobile Center (OS = Windows Vista SP1), it just fails with an (unspecified) error. I can only connect my device as a disk drive, not via ActiveSync anymore. It used to work before.
I am currently investigating whether or not the recent firewall upgrade (to Norton 360 3.0) on my computer may be the root of the problem. I'll keep you informed...
EDIT: performed an uninstall of the Windows Mobile Device Center, restarted the computer, re-installed the WMDC using the HTC CD provided with my Blackstone -> voilĂ , it works again
EDIT2: probably my problem was not related with the ones described here above, but who knows, maybe it will help others ...
i also hv the same problem
cannot synchronize...
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
bufung said:
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
Click to expand...
Click to collapse
is the USB chip soil under warranty? or i hv to fork out my own money?
USB Dead
Same issue here.......... Can charge but can't sync. Even in the boot loader I'm not getting anything. ... as soon as I remove the USB cable it says serial. Tried changing everything
Help anyone?
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
elab said:
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
Click to expand...
Click to collapse
Same here.. problem just started.
Hi Guys
The problem with the USB Connector in the phone.Four Months back I got the same issue with USB, since I had warranty I sent it to HTC Service centre to repair, they send me back in four working days in working condition. If your in UK it will be return in 3 to 4 working days.
goto HTC website and find the service centre phone no.
cheers
joe.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync.
Click to expand...
Click to collapse
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Dr. Morpheus said:
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Click to expand...
Click to collapse
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
gtdor said:
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
Click to expand...
Click to collapse
I solved the problem. It seems that the ROM version was the problem for me:
ROM: BS_Cloudy_1.9
RADIO: 1.14.25.24
Manila: 2.5.20121225.2
I solved using "Clear Storage." After reset, reverting to original settings (original settings actually were, because I put this ROM only for two days), I was able to connect to the PC and was able to flesh another ROM
I hope that this ROM is more stable.
Hi guis, I have de same problem with usb connection, I would to send my blackstone to assistance but i have to instal first the original spl!
Is possible to restore it trough memory card and non trough usb??
Tanks

Ipaq 612C cant detected on winxp

Hi all,
I had my set flashed to wm6.5 by Keyzx and it is wonderful.
Lately when I tried sync it with my computer and laptop, winxp detected it as unknown device and activesync shows that it is not connected at all with no partnership with the ipaq.
I was wondering if the USB port which is faulty but I can still see the ipaq is charging when it is plugged into the usb port. I had tried downgrade the WM to 6.1 but still no vail. I did changed several usb cables but still nothing. Anyone facing the same problem? Can anyone give any valuable pointers on this issue?
I had tried hard reset, soft reset and many more but it seems like not working.
sometime it happen but usually can be fixed by soft-reset or reboot of your own comp
Hi Keyx,
I am a big fan of your ROM and thanks for the advice.
This is not the first day that this happen but it had been like this almost 2 to 3 weeks now. I had tried soft reset, hard reset and restart of pc but it wouldnt detect the 612c. I was wondering if there is anyway for me to restore the rom back to the original and reflash it back to your cooked rom... as I do love the cool interface.
Sorry to bother you but I do hope you can guide me on this.
Regards,
Lee
ya i think there is stock hp rom somewhere in the forum which you can flash through sd or dnw, one can be found here
The same thing happened to me. I tried different computers, USB cables, uninstall/reinstall activesync, changing ROMs and nothing worked. The problem is the mini USB connector is very fragile. Your connector is most likely broken. I hope you have a warranty. I'm on my third unit due to the connector. The first one quit charging all together and the second one did the same as yours - charge only no sync.
in the very worst case you could live with bluetooth activesync if the connecter is really broken
keyx said:
in the very worst case you could live with bluetooth
activesync if the connecter is really broken
Click to expand...
Click to collapse
Excellent way to troubleshoot keyx. That is so obvious it never occurred to me... I wish I would have done that before I returned the phone.
Yes, I guess that is the only way to activesync right now... using the bluetooth. I believe my usb connector is not functioning anymore as I had the original rom flashed on my phone and I still cant detect it on my laptop and desktop.
Thanks all for the information and its very helpful.

The device doesn't support the USB headset. Please remove it.

Hello All,
I have enjoyed reading other threads to find out more about my HTC 3333.
I have had my Touch 2 for a couple of months now, however lately, and quite frequently, I receive this annoying message 'the device doesnt support the USB headset. Please remove it.' There is nothing attached to the USP port, yet this message appears. I have used the USB port for synching with my laptop and have used the factory supplied cable as well as a standard mini USB cable.
Has anyone else experienced this problem?
Your valued opinions and advice would be appreciated
I have never seen this on my phone. It could be rom bug, or on the other hand it could be from a program you recently installed.
I thought a busted rom might be the problem so uploaded the latest rom from the HTC site. After installing the latest rom from HTC all the programmes and files on the phone were wiped but the message keeps appearing... I figure now I might have done some physical damage to the USB port.. I am not looking forward to sending my phone to HTC care for repair..
Even my HTC got the same issue. I think, as we had given with 3.5mm port the USB headset has disable.
Have you noticed any other mobile working with USB ? I dont think so ......
I found on another thread, another HTC user had a similar problem. The solution they said was to clean out the USB port because it had filled up with lint and other junk from their pocket. I just cleaned it as best I could with a soft bristled brush and will wait and see if that has helped reduce frequency of the warning sign popping up! It's a minor problem but it's enough to drive you mad! :
If this doesnt help, then for sure its a USB problem. You might wanna send it to repair service or use only bluetooth.
I have a brand new phone, which also gives this message. I did assume it was due to the presence of the 3.5mm port.
I had same problem a couple months ago. You should give the phone your technical service because there is a problem on your mainboard
I think the problem may only be with the USB cable you are using. I had this warning with one cable I bought in China, but not with the original cable. My original cable has just died so I pulled out the cable from china and the warning comes back.

[Q] Flashing ROM without ActiveSync, usb connection problems...

Hi. I have a problem here. Is it possible to flash new rom directly through bootloader, my activesync is not working properly, and something is wrong with my usb connection - when I connect my device to PC via usb, in bootloading mode - it gets connected and disconnnected about 50 times in one minute, no .RUU is able to recognize it for long enough to complete the instalation. I've tried to reinstall the activesync, did hard reset of my phone, deleted relationships - but no luck. What worries me most is that usb connection problem. It's only with HD2, all other devices connect properly. Anyone knows the answer, what should I do in order to fix that? P.S I always remove sim and sd card, and disable my antivirus programs and firewalls during my flashes....
Bricked it.
And now - I'm stuck...seemed I finally got connected via usb through bootloader for longer than two minutes, so I started fleshing my radio... and it got disconnected after a minute by itself again, in the midllle of the process...Now, there's an upgrade rom code error on green field of my bootloader, telling me to try again, only - I can't do recovery, cause my usb connection gets on/off 50 times a minute, whenever I try to do the recovery .... Any suggestions?
Have you tried another USB port? Perhaps even another computer.
Have you also eliminated the posibility of the cable that you use to connect your HD2 is damaged in some way.....
You can also flash ROM/Radio via SD card......
There is a sticky thread that explains how to do so.....
You basically need to extract the main file from the rom/radio and rename it to LEO.img, place it on the root of your SD card and turn on the phone whilst holding vol. down.
Check this thread for a more complete set of instructions.
Hope that helps......
ivona7 said:
And now - I'm stuck...seemed I finally got connected via usb through bootloader for longer than two minutes, so I started fleshing my radio... and it got disconnected after a minute by itself again, in the midllle of the process...Now, there's an upgrade rom code error on green field of my bootloader, telling me to try again, only - I can't do recovery, cause my usb connection gets on/off 50 times a minute, whenever I try to do the recovery .... Any suggestions?
Click to expand...
Click to collapse
Have youctried a different USB cable to see if you can keep a connection then? Youmight have a bad USB cable. If trying another USB cable and different USB ports does not help you might have a faulty USB port on your HD2 in that case you can still use your SD card tocflash Windows Mobile ROMs and radios but if you flash a official ROM via SD card it reverts HSPL so be aware of that as you will not be able to get HSPL back if you have a faulty USB port on your HD2. Go to the link to lean about flashing via SD card.
http://forum.xda-developers.com/showthread.php?t=681317
Thanks for replies and suggestions... I did try different usb ports, but haven't try different cable, I'll do that tomorrow, first thing I get myself one. I'm not planing to flash official rom, I plane to flash another custom, as soon as I deal with this radio interrupted. I do hope it's not faulty usb port of my phone though ...and if it is, that it can be fixed...
ivona7 said:
Thanks for replies and suggestions... I did try different usb ports, but haven't try different cable, I'll do that tomorrow, first thing I get myself one. I'm not planing to flash official rom, I plane to flash another custom, as soon as I deal with this radio interrupted. I do hope it's not faulty usb port of my phone though ...and if it is, that it can be fixed...
Click to expand...
Click to collapse
If it is a faulty USB port for your HD2 it can be fixed but by replacing the USB port if needed or just resoldering some on your existing one but from what I read it is really best done by a proffesional, go to the link below and read through thatcthread as you will se what I mean, it is only 3 pages long so read the intior thread it is not much reading.
http://forum.xda-developers.com/showthread.php?t=1018091
The easiest way to fix a bad USB port on a HD2 is to replacecthe intior main board.
Thanks for the thread, T-Macgnolia, if it turns out to be faulty usb port on HD2 - I have no intentions to fix it myself, it'll go to service right away ... I do hope it's not, though, as I never had a problem charging my phone, it charged good and fast until this "accident" . I like to believe that it's not gonna take a new motherboard in order to be able to use my phone in the way I used to, and cause of which I'm addicted to it
ivona7 said:
Thanks for the thread, T-Macgnolia, if it turns out to be faulty usb port on HD2 - I have no intentions to fix it myself, it'll go to service right away ... I do hope it's not, though, as I never had a problem charging my phone, it charged good and fast until this "accident" . I like to believe that it's not gonna take a new motherboard in order to be able to use my phone in the way I used to, and cause of which I'm addicted to it
Click to expand...
Click to collapse
I hope you don't have to have the main board changed either. Bit know this in the USB port on the HD2 has I think 4 pins in it two are for charging and two are for data and it sounds like your data pinswould be the ones with a issue if your USB port is bad as you still have to wait until you can try a different USB cable. At any rate though I wish you the best of luck.
Ok people, I've sorted it out ... Lucky me - no faulty usb port on HD2, no faulty cable, and, no faulty HD2 ... I've flashed a different radio from sd card, and also rom, and now - connectivity with my pc is - never better ... Even ActiveSync is working like it hasn't been in 6 months, hahahhhh ... Point is - it was my pc punishing me for playing with it's registry, few nights before ... I was really confused, cause HD7 had excellent connectivity with my pc, but HD2 really bad, so I really thought there was something wrong with my beloved HD2 ... Than, I remembered I've messed with my registry the other night, and deleting some non-existing pocket pc paths in it... So, I repaired my windows on pc, and now everything works like a charm .... What can I say - curiosity can have very high price, sometimes .... But - fortunately I'm lucky, as it gets ...

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