Ok, I prolly worked myself in to some troubles. The htc hero was launched 2 days ago in netherlands...but was delayed in belgium for another week.
This for the youtube application that cannot exist on the htc hero for Belgium.
So I just went to netherland and bought a htc hero with the youtube application.
After playing with the htc hero I marked a quite big problem
1) I cannot connect to my google email.
With that I cannot connect to the andriod market for apps etc...
Could this be because I'm using my phone in Belgium? Where actually you should have a other phone? I remember reading something about regioblock?
Someone with info/solutions?
I've got the same problem with my Dutch Hero, but I live in the Netherlands (Vodafone NL)
edit : Tried to add hotmail manually (true email apps) works
edit : tried to add gmail manually (true email apps) works!
connecting before market...fails
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
No I saw that more ppl have this problem.
It's not connecting using UMTS or WiFi, so it's not a network problem, it's a Hero problem.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
Their was only the base mobile internet (gprs.base.be) and base MMS.
The base mobile internet was not marked on,so I did that but stil not working...
Just reset your phone to fabric settings and fill in your gmail account when the phone bootes (in the phone setup wizard) and everything will work fine.
Shut down the phone and press home button + back button + power button to start the reset, follow the screen for insructions.
They told me you have to have connection true 3g with your sim card...
To make the first connection you need this and no wifi...
I copy from the android forum :
I'll say it again.
You CAN'T set up Google Sync through an unprovisioned data package.
Now I though you could use wifi to set it up but you can't. You HAVE to set up Google Sync through 3G and it has to be through a Mobile Internet add-on!
Once set up you can use wifi/2g/3g/hsdpa
I know it doesnt make any sense but Google Sync doesn't use WiFi for the first set up and the Service Provider blocks Google Unless you use one of their data tariffs... Really Google should be provisioned to set up through wifi but probably part of this anti piracy malarky...
Yet again awsome phone, shockingly bad service providers.
Just wait till the data is provisioned and restart your phone. No luck then reset to factory defaults and try again.
(I had to do the same thing)
I had problems with connecting to Market then I did a hard reset on the phone and setup google account during initial wizard and it worked ok.
If your 3g network has restrictions you can always try wi-fi at your local hotspot
I still can't get wifi to provide a data connection, has to bephone network. Have tried several factory reboots :-(
if you are willing to experiment you could maybe flash your hero with WWE R3 rom release (http://forum.xda-developers.com/showthread.php?t=533808)
However, be prepared to accept the fact that USB might not work until newer edition of ROM is available
not sure i believe that, as i have one at work and have signed in multiple times to google after a hard reset without a sim even being in the phone!
It even asks you if you want to use Wifi during the intial start up process, so it definitely CAN use the wifi for the initial set up, or at least the one we have here can!
just received hero and this misfunctionality is really irritating.
Does anybody knows how to reinstall this applications new?
it should be gmail, market and gtalk.
thanks in advance-
very odd.
Had a friend in NL that had this problem, but when we looked, it turned out that only the Vodafone MMS APNs had been set up (or were the only ones visible) and creating one manualy fixed the problem. He didn't have WiFi to try with at the time.
it was very strange as again, he could browse over 3G!
just checked....the settings are OK: Vodafone IT, but still can not get in.
tried also without a sim, only wifi, same result no connection...
should i really reset it? any other ideas?
thx in advance
I did the reset....
I made sure I was directly at my wifi spot...connected to gmail went ok...market now works perfectly...
Strange tho...
could there be some sort of automatic check in with the google servers the first time the handset is ever turned on? maybe if that fails, it could be linked?
reset, first config done, now it works great, some things are real mistery....
thanks to all
hi guys
i dont know if this the right pleace to ask but
does the hero have AUTO SETUP CONNECTION ??
that when you first time put a sim card or go to other network the phone auto setup your data connection . like htc diamond
I guess the network branded ones may not, but the unbranded one i have been using at work certainly does.
Related
I'm having a very frustrating time with email and T-Mobile.
Swapped from Orange recently and for the life of me cannot access my email. I constantly get 'sync error' in the mail app. If I go to the Gmail home page Opera crashes!
I've checked every setting I can think of. Set up the account manually as POP rather IMAP. Gone back to stock SPL and rom. Called T-Mobile but they are clueless and not interested as they didn't supply my Blackstone.
It all works fine over wifi and putting in either an Orange or Three sim triggers the automatic set up which also works fine.
Put the T-Mobile sim back in and problem returns.
Please help save my sanity.
I apologise if this has come up before but have tried searching.
Thanks
Don't know if this helps but I also get an 0x80072f78 error when I try to connect to gmail.com with Internet Explorer.
Just a quickie thought, but have you done a proper hard reset? I flashed a ROM and couldn't get the auto network setup to come up. When I realised it needed a hard reset, I lost the configurations I'd spent some time playing with, but the auto network setup popped up and ended some of my problems.
I also found that I had to untick the proxy setting that T-Mobile accounts use. Not sure if it's important but it may solve your issues, and it works for me.
One other issue I have seen some people post is the 3G or HSDPA will only work properly once you disable it, reset, connect to data via GSM/GPRS then renable 3G, and possibly reset again. Food for thought, but the proxy option was the culprit for me.
Hey Nerdino
Was just about to write back and say I'd hard reset half a dozen times and double checked the proxy setting. To be sure though I checked the proxy again and it was checked! I may well have been hallucinating before but I don't think so.
Whatever though, I unchecked it and it's working fine.
Thanks very much indeed for the reply.
Paul
Applications are not connecting to GPRS, if it makes sense.
The Weather is updating without any issues, applications such as the the web browsers, and youtube and google maps isnt working atall.
I tried hard resetting the phone, the problem still persists.
What do I do ?
saadie said:
Applications are not connecting to GPRS, if it makes sense.
The Weather is updating without any issues, applications such as the the web browsers, and youtube and google maps isnt working atall.
I tried hard resetting the phone, the problem still persists.
What do I do ?
Click to expand...
Click to collapse
"Connection Setup" in the connection menu will help. Select your country and your operator the tap "ok". It will setup the proper connection automaticly. Hope it helps.
Those were the settings I originally had, they stopped all of a sudden, I dont get how the weather updates and how the rest of the things dont work :\
In the connections section make sure you have proxy settings unchecked.
They have an annoying habit of re-enabling with my carrier (T-mobile).
there are two check boxes in the proxy settings tab
1 ) this network connects to the internet
2 )this network uses a proxy server to connect to the internet
then theres a box to put the proxy
the first check box automatically enables itself, the weather thing doesnt work if the this box is unchecked
the second box is always disabled
saadie said:
there are two check boxes in the proxy settings tab
1 ) this network connects to the internet
2 )this network uses a proxy server to connect to the internet
then theres a box to put the proxy
the first check box automatically enables itself, the weather thing doesnt work if the this box is unchecked
the second box is always disabled
Click to expand...
Click to collapse
It's not that then.
By the way, flashing a newer radio might also help.
I switched to this rom
udK_Leo_R3_WM65_WWE
everything seems to be working just fine now
Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?
rovex said:
Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?
Click to expand...
Click to collapse
I just left T-mobile because the block certain ports so that you can't use various connections, such as msn, I was even having problems with mini opera, couldn't even install mini opera 5.
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Agree.....
This caused me no end of a problem until I realized I had not unticked this option.
See here
Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.
rovex said:
Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.
Click to expand...
Click to collapse
strange I never had a problem with YouTube.
T-mobile put that stupid adult lock on their phones nowadays. You have to ask them to remove it or do it through their website if you want to view pron or you-tube.
Maybe something, maybe nothing but T-Mobile in north Suffolk / south Norfolk has been down most of the day.
t-mobile is down. there are doin some major works on the mast. summat to do with the strong winds
Mine wont do anything to do with using the network to connect to the internet, including general browsing, it just says:
Cannot Connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
Any ideas?
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much, just found this - unblocked Twitter tab, and hopefully will iron out some msn connection issues. This tip should be in one of the main Leo tips threads (if it's not already).
It's true you have to call t-mobile to remove "adult block" so you can use youtube, or you can log in online and do it.
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much. This has been driving me crazy for so long. I could connect to the internet fine, so i thought there was something wrong with my new phone. All sorted now. once again, thanks
I've got a Hd2 which is having a few problem connecting to the Internet. The phone was originally on Virgin network in the UK (which is essentially piggybacked on the T-Mobile network but uses different APN settings) and now I've unlocked it to run on T-Mobile UK. I've never been able to send mms's, but have been able to receive them in the past.
That was until my brother came along and in his infinite wisdom thought he could fix that and now all my Internet settings have gone. I've tried countless times to send them from the T-Mobile website and no joy, cannot download the settings.
SO now I turn to you fine gents and ladies to help me get my phone back on the Intternet please! I basically need to start it from scratch with manual settings I think but if anyone has any other suggestions please go ahead.
Thanks in advance for any help you can offer.
Hi mate, what you need to do is:
In Manilla goto the settings tab > Menu > All Settings.
This brings up the standard WM Settings screen.
Then goto Connections > Connection Setup and select your country and operator then click OK.
If it doesnt work then make sure you are connected to a WI-Fi connection then try again.
Then when youve successfully done this, close Connection Setup and you will be returned to the Connections screen.
Now Click Connections icon and where it says: T-Mobile Internet or Web/walk etc, Click the blue link called: Edit my proxy server.
Now uncheck the checkbox that says: This network uses a proxy server to connect to the internet. (This has to be done otherwise Windows Live and Messenger wont connect.)
And you are done!
Thanks a lot, got it all sorted now
hi,
I`v bought my HTC Trophy this week over ebay from Austria (I live in Germany) and it arrived yesterday
Last night I startet to configure my new phone and did all over wlan cause of the speed, everything worked fine. But this morning at the trainstation I tried to surf over 3g and Edge but it couldn't load any page or make anny connection to the Internet. But the mysterious was it showed me in the left upper corner the connection as 3g. It didn`t worked for me since then but wlan is working fine.
I also tried to reset, reboot, change every option nothing helped...
Is anyone having any Ideas how to fix this error or how to handle it??
thx
is it possible that you have an branded device?
I got mine through vodafone, but i'm using Hi (kpn)
To make my internet connection work, i had to manually add an apn.
The 3g logo could be there to let you know there is an 3g network available.
you could also try htc connection setup (to be found in the marketplace) to setup your setting.
thx you man you`ve made my day!
You where absolutly right, I had to add the tmobile apn by hand and it worked right in the same moment.
For anyone who has the same problem:
go to Settings>mobile communications and click on edit APN and enter your APN data manualy you will have to search the internet for this data or call your provider.
Thank you, guys!
I don't like very much my new Trophy anyway (I have a HD2 ...) but without internet connection it was orrible!
Additionally if you go to marketplace - HTC Apps and then select Connection Setup you will have the opportunity to do this automatically.