I've got a Hd2 which is having a few problem connecting to the Internet. The phone was originally on Virgin network in the UK (which is essentially piggybacked on the T-Mobile network but uses different APN settings) and now I've unlocked it to run on T-Mobile UK. I've never been able to send mms's, but have been able to receive them in the past.
That was until my brother came along and in his infinite wisdom thought he could fix that and now all my Internet settings have gone. I've tried countless times to send them from the T-Mobile website and no joy, cannot download the settings.
SO now I turn to you fine gents and ladies to help me get my phone back on the Intternet please! I basically need to start it from scratch with manual settings I think but if anyone has any other suggestions please go ahead.
Thanks in advance for any help you can offer.
Hi mate, what you need to do is:
In Manilla goto the settings tab > Menu > All Settings.
This brings up the standard WM Settings screen.
Then goto Connections > Connection Setup and select your country and operator then click OK.
If it doesnt work then make sure you are connected to a WI-Fi connection then try again.
Then when youve successfully done this, close Connection Setup and you will be returned to the Connections screen.
Now Click Connections icon and where it says: T-Mobile Internet or Web/walk etc, Click the blue link called: Edit my proxy server.
Now uncheck the checkbox that says: This network uses a proxy server to connect to the internet. (This has to be done otherwise Windows Live and Messenger wont connect.)
And you are done!
Thanks a lot, got it all sorted now
Related
After I successfully updated to the latest WM6 rom I can no longer connect to the internet on the cingular network. I have tried to reprogram all the connection information from another source on the internet but my browsers are not picking up the settings.
If anyone can shed some light on the situation I would be very grateful.
thank in advance.
Try applying this cab file to restore your settings. It should work for connecting through the wap.cingular APN.
Thanks for the quick reply I tried applying this cab file and installed very smoothly. Do I need to go to the connections settings and change something because it stil did not work.
I also have an issue with the sim manager, it will not start and I get a message that "phone is not ready please try in 15 minutes" have you encountered these problems when you upgraded?
thanks again!
I haven't had any problems after upgrading to any of the ROMs I've flashed. What you might want to do is set up a new connection using the isp.cingular APN. The username would be [email protected] and the password is CINGULAR1. Call it My ISP or REAL ISP, whatever you want. Then, go to Start>Settings>Connections>Connections>Advanced. Tap "Select Network" and choose the isp.cingular network as your default. Tap and hold on that network and choose "Connect". Can you now connect??
nevermind I didnt know I had to go to the connections setup and change it to MyISP, and now it works great.
I restarted the phone and the message that the "phone is not ready" went away but the problem comes back when I turn the wi-fi on and the phone goes on stand by. If I turn the phone back on I see that the wi-fi is disconnected and it has to reconnect everytime, and I also get the message (cannot execute\windows\nrdwakeup.exe).
Do You have any idea what could be happening.
thanks again
ive been a lurker here and have been searching for a solution all over the place but nothing seems to be working.
i can receive messages fine but sending i cant! this was never a problem with my eten x650...i didnt even touch the settings on my eten and it worked flawlessly
if going to settings > personal tab > phone > click on services tab > click on voice mail and text messages it always brings me an error "cannot read settings from the network. try viewing settings later, or disconnect data connection and try again.
i have tried viewing it later, my data connection is always off since i dont have a data plan.
any tips or help? thanks!
looks like my settings via the sms program and they are:
server name: at&t mms
gateway: wireless.cingular.com
port number: 80
server address: http://mmsc.cingular.com
connect via: at&t isp
send limit:300K
wap version:wap2.0
I had a similar problem It may help if you go to settings connections and clickconnection setup again it worked for me and maybe worth a try before Hard reset etc
Hope it works for you
nope that doesnt work. tried that on multiple accounts.
i had hard resetted for the HTC rom update but still same problem
Ring up your service provide they can help you with the setup and do some test to determin were the fault lays there end or th phone.
Also you may need to check settings/ connections/ advanced network/SMS tab there are some options.
i havent called my service provider but i just think it weird that my previous winmo phone worked fine without even touching the settings. i just popped in the sim.
everything in that sms menu is correct....its "GSM preferred" as people have suggested to me. tried them all and tried to send sms with each setting to no avail.
My sister's phone just started today displaying the EXACT same behavior as b-16707, except her phone is a treo flashed for metro. My wife also has a treo on metro but not experiencing issues at all. My sister has WM5 and my wife's Palm.
just called ATT today and they couldnt help me at all and told me to hard reset. thing is ive hard resetted before and it hasnt worked for me. what is wrong????????? gahhhhh
probably is definitely with the phone as i get the cant send messages error the split second after i hit the send button
Ok, I prolly worked myself in to some troubles. The htc hero was launched 2 days ago in netherlands...but was delayed in belgium for another week.
This for the youtube application that cannot exist on the htc hero for Belgium.
So I just went to netherland and bought a htc hero with the youtube application.
After playing with the htc hero I marked a quite big problem
1) I cannot connect to my google email.
With that I cannot connect to the andriod market for apps etc...
Could this be because I'm using my phone in Belgium? Where actually you should have a other phone? I remember reading something about regioblock?
Someone with info/solutions?
I've got the same problem with my Dutch Hero, but I live in the Netherlands (Vodafone NL)
edit : Tried to add hotmail manually (true email apps) works
edit : tried to add gmail manually (true email apps) works!
connecting before market...fails
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
No I saw that more ppl have this problem.
It's not connecting using UMTS or WiFi, so it's not a network problem, it's a Hero problem.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
Their was only the base mobile internet (gprs.base.be) and base MMS.
The base mobile internet was not marked on,so I did that but stil not working...
Just reset your phone to fabric settings and fill in your gmail account when the phone bootes (in the phone setup wizard) and everything will work fine.
Shut down the phone and press home button + back button + power button to start the reset, follow the screen for insructions.
They told me you have to have connection true 3g with your sim card...
To make the first connection you need this and no wifi...
I copy from the android forum :
I'll say it again.
You CAN'T set up Google Sync through an unprovisioned data package.
Now I though you could use wifi to set it up but you can't. You HAVE to set up Google Sync through 3G and it has to be through a Mobile Internet add-on!
Once set up you can use wifi/2g/3g/hsdpa
I know it doesnt make any sense but Google Sync doesn't use WiFi for the first set up and the Service Provider blocks Google Unless you use one of their data tariffs... Really Google should be provisioned to set up through wifi but probably part of this anti piracy malarky...
Yet again awsome phone, shockingly bad service providers.
Just wait till the data is provisioned and restart your phone. No luck then reset to factory defaults and try again.
(I had to do the same thing)
I had problems with connecting to Market then I did a hard reset on the phone and setup google account during initial wizard and it worked ok.
If your 3g network has restrictions you can always try wi-fi at your local hotspot
I still can't get wifi to provide a data connection, has to bephone network. Have tried several factory reboots :-(
if you are willing to experiment you could maybe flash your hero with WWE R3 rom release (http://forum.xda-developers.com/showthread.php?t=533808)
However, be prepared to accept the fact that USB might not work until newer edition of ROM is available
not sure i believe that, as i have one at work and have signed in multiple times to google after a hard reset without a sim even being in the phone!
It even asks you if you want to use Wifi during the intial start up process, so it definitely CAN use the wifi for the initial set up, or at least the one we have here can!
just received hero and this misfunctionality is really irritating.
Does anybody knows how to reinstall this applications new?
it should be gmail, market and gtalk.
thanks in advance-
very odd.
Had a friend in NL that had this problem, but when we looked, it turned out that only the Vodafone MMS APNs had been set up (or were the only ones visible) and creating one manualy fixed the problem. He didn't have WiFi to try with at the time.
it was very strange as again, he could browse over 3G!
just checked....the settings are OK: Vodafone IT, but still can not get in.
tried also without a sim, only wifi, same result no connection...
should i really reset it? any other ideas?
thx in advance
I did the reset....
I made sure I was directly at my wifi spot...connected to gmail went ok...market now works perfectly...
Strange tho...
could there be some sort of automatic check in with the google servers the first time the handset is ever turned on? maybe if that fails, it could be linked?
reset, first config done, now it works great, some things are real mistery....
thanks to all
hi guys
i dont know if this the right pleace to ask but
does the hero have AUTO SETUP CONNECTION ??
that when you first time put a sim card or go to other network the phone auto setup your data connection . like htc diamond
I guess the network branded ones may not, but the unbranded one i have been using at work certainly does.
hi guys. i have one big problem, my opera, nimbuzz and others aren't connecting on edge, 3g or hsdpa, while internet explorer, weather have no problem at all. at home on wifi there is no problem, but that is all about , portability, no? i do have a data plan, and i haven't got this problem on my topaz. i'm on orange romania, and orange guys give me some bull**** theory that i need fixed not dynamic ip, witch is payd. can someone please help me with that?
Had similar problems in the past and it was the "connection setup" sending me through a t-mobile proxy rather than "straight out"...
Try:
Settings / Wireless Controls / Menu / Connections / "Set up my Proxy Server"
Remove the tick box next to the proxy server and ok the screens - has worked for me in the past (i'm on t-mobile UK).
Just in case make a note of the proxy settings so you can put them back if you have too !!!
A bit off topic, but does anybody know how to disable 3g connection on the HD2. There's no slider in the comm manager like I had on my diamond.
Would it be possible to install a different comm manager.
still not
thanks for advice, but tried that and still nothing. very weird, opera mini works over edge
3g
there is for above question about 3g a prog commanager8 or something like that enables you 8 tabs in wireless manager, including 3g one
go to settings>connections>advanced network> and then choose the GPRS tab and choose either pap or chap. it might work that way.
no luck
no luck this way either. i don't know what this could be. i forgot to mention that i bought my hd2 from expansys uk, but i don't think this could cause a problem using it in romania, it is unlocked from carrier
hi,
I`v bought my HTC Trophy this week over ebay from Austria (I live in Germany) and it arrived yesterday
Last night I startet to configure my new phone and did all over wlan cause of the speed, everything worked fine. But this morning at the trainstation I tried to surf over 3g and Edge but it couldn't load any page or make anny connection to the Internet. But the mysterious was it showed me in the left upper corner the connection as 3g. It didn`t worked for me since then but wlan is working fine.
I also tried to reset, reboot, change every option nothing helped...
Is anyone having any Ideas how to fix this error or how to handle it??
thx
is it possible that you have an branded device?
I got mine through vodafone, but i'm using Hi (kpn)
To make my internet connection work, i had to manually add an apn.
The 3g logo could be there to let you know there is an 3g network available.
you could also try htc connection setup (to be found in the marketplace) to setup your setting.
thx you man you`ve made my day!
You where absolutly right, I had to add the tmobile apn by hand and it worked right in the same moment.
For anyone who has the same problem:
go to Settings>mobile communications and click on edit APN and enter your APN data manualy you will have to search the internet for this data or call your provider.
Thank you, guys!
I don't like very much my new Trophy anyway (I have a HD2 ...) but without internet connection it was orrible!
Additionally if you go to marketplace - HTC Apps and then select Connection Setup you will have the opportunity to do this automatically.