T-Mobile connection issues - HD2 General

Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?

rovex said:
Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?
Click to expand...
Click to collapse
I just left T-mobile because the block certain ports so that you can't use various connections, such as msn, I was even having problems with mini opera, couldn't even install mini opera 5.
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.

johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Agree.....
This caused me no end of a problem until I realized I had not unticked this option.
See here

Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.

rovex said:
Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.
Click to expand...
Click to collapse
strange I never had a problem with YouTube.

T-mobile put that stupid adult lock on their phones nowadays. You have to ask them to remove it or do it through their website if you want to view pron or you-tube.

Maybe something, maybe nothing but T-Mobile in north Suffolk / south Norfolk has been down most of the day.

t-mobile is down. there are doin some major works on the mast. summat to do with the strong winds

Mine wont do anything to do with using the network to connect to the internet, including general browsing, it just says:
Cannot Connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
Any ideas?

johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much, just found this - unblocked Twitter tab, and hopefully will iron out some msn connection issues. This tip should be in one of the main Leo tips threads (if it's not already).
It's true you have to call t-mobile to remove "adult block" so you can use youtube, or you can log in online and do it.

johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much. This has been driving me crazy for so long. I could connect to the internet fine, so i thought there was something wrong with my new phone. All sorted now. once again, thanks

Related

It's going out the window!

OK people, I know this site is supposed to be really great, but I have some simple problems, and I can't find the answers by browsing and searching this site. Hell, I can't even identify which phone I'm using....
I bought an XDA Mini S, so what's that called? A kangaroo or something I guess. anyway - I'm about to see if it'll survive being launched high into the air, that's for sure.
I have a home network, a windows small business server running exchange 2003, an ADSL router/firewall and some PC's.
ALL (!?) I want this damn thing to do is surf the network, and the internet whilst at home using a wireless connection. Then whilst it's out and about - to VPN back to home so I can do the same.
However, the set up of this thing is a right nightmare to understand, "My ISP", "My network", "Work", I can't seem to make logical sense of how this thing operates in a networking environment, and I do understand networks pretty well, so this is VERY vexing, hence why this is flying out the window soon.
Anybody feel they can spare some explanations as to how this thing is structured? If I click on anymore settings I might just go mad gibber dribble.
Paulsco - welcome to the board!
Not to sound like a father, but seriously, go and have a game of Call of Duty or something. That's what I do when I'm stressed. It's not worth throwing the thing out of the window. And if you are in a mood to get rid of it, throw it in my direction. I need a Mini S for development!
Ok, what have you done so far?
Have you got it browsing the net through ActiveSync yet?
Ensure that you can sync, then go to ActiveSync, File Menu, Options, and choose "This computer is connected to " The internet.
Then, ensure that your PDA is set to reflect this as well, the internet.
Then hopefully the two should permit you to browse the net through your ActiveSync connection. Try Internet Explorer on the PDA.
If and when you're doing that, then you can progress to wifi and VPN etc.
For wifi, I've always found this useful:
http://wifi.aximsite.com/wifi_net.html
V
Paulsco said:
I bought an XDA Mini S, so what's that called?
Click to expand...
Click to collapse
That's easy - it's the HTC Wizard.
HTC is the comapny that actually makes it and Wizard is HTC's name for it.
Thanks for the response!
That's for the advice - I think I have worn out all the games...
OK - so here is the sit. Make some tea and take a deep breath!
I've got my "wizard" to to most things, it'll sync with Exchange over wifi OR it will sync with a PC via bluetooth, but it won't do both. that's not a real issue though.
Also I can surf the internet via wifi, and I can do this via GPRS, but here is what I need to sort out:
I have two connections listed under settings>connections>connections
The first is the O2 GRPS My ISP connection, and the second is the "My work network" connection. I have defined a VPN to connect back to my firewall in this last connection, but I had to delete the O2 Active default connection in this connection because it kept dialing grps instead of using wifi.
In connections>advanced>network management I have both boxes set to "My work network". this prevents any GPRS calls, until I change the setting. Great, I'd rather not have to have done this, but it does seem to work...
Only thing is, when I am out I tried to connect back to the exchange box and I got from activesync "Your exchange account does not allow syncing, blah blah" which it obviously does because it works from the local network. I have opened all the activesync ports on the firewall.
I hoped to be able to connect the VPN, but this seemed to be impossible with my current config.
I need to be able to configure this so that I can browse my wifi network both locally and remotely. I have managed to get the VPN to connect, but I have no idea why this works sometimes and not others - when you click on connect, you get a beep...and nothing else, no error messages or anything.
So I want to get exchange mail whilst wifi'd: OK that worked this AM because I told everything to use "My work network" that has no GPRS connection defined, but when I wnet out I hthen changed the setting so that it dialed the O2 GPRS connection for Internet, then I got internet, but no VPN connection. then when I returned to the office, I had to soft boot because no matter what I dod, activesync gave me "cannot connect with current settings" - A soft boot cured that, but it's not a real great solution every time you return to the office.
Any help you can give me would be gratefully received! I'll happily bung cash to people for a solution!!!
thanks and regards,
Paul

(8525) Wifi and GPRS/UMTS Connection...

I don't know what is going on but when I'm at home, I woud usually be connected to UMTS/GPRS. Of course, having wifi at home, I would rather use that (speedwise) but when I turn on wifi, I notice that I would be connected to both WIFI and UMTS/GPRS.
FIRST QUESTION:
Which am I utilizing? UMTS/GPRS or WIFI?
Now, considering that I "THINK" I'm using wifi, I would launch PIE and to go to a website, it takes forever...... The task bar keeps saying locating. I have to literally wait and wait before I get to the website.
SECOND QUESTION:
What is going on here?
At any rate, if I turn WIFI off and I'm just connected to GPRS/UMTS, I can browse using PIE without any problems. No "locating..." etc. or waiting.
Please help!
nutnbolt said:
I don't know what is going on but when I'm at home, I woud usually be connected to UMTS/GPRS. Of course, having wifi at home, I would rather use that (speedwise) but when I turn on wifi, I notice that I would be connected to both WIFI and UMTS/GPRS.
FIRST QUESTION:
Which am I utilizing? UMTS/GPRS or WIFI?
Now, considering that I "THINK" I'm using wifi, I would launch PIE and to go to a website, it takes forever...... The task bar keeps saying locating. I have to literally wait and wait before I get to the website.
SECOND QUESTION:
What is going on here?
At any rate, if I turn WIFI off and I'm just connected to GPRS/UMTS, I can browse using PIE without any problems. No "locating..." etc. or waiting.
Please help!
Click to expand...
Click to collapse
While on wifi you can temporarily turn off GPRS using connections hard key below on/off hard key. Just tap on the icon that looks like a pda with two arrows. When off wifi reconnect GPRS using connections in settings menu.
Mike.
Ok. goodie. I was able to shut off the GPRS.
Now I launched internet explorer. The only connection that I'm connected to is my wifi. Still the taskbar is saying "Locating.." taking forever to go anywhere.
nutnbolt said:
Ok. goodie. I was able to shut off the GPRS.
Now I launched internet explorer. The only connection that I'm connected to is my wifi. Still the taskbar is saying "Locating.." taking forever to go anywhere.
Click to expand...
Click to collapse
At least one step in right direction. I'm not so hot on the slow connection. Assume ports and proxies are setup ok.
Perhaps others have some ideas.
Mike
elaborate on the proxy settings so i can check if these are right...
nutnbolt said:
elaborate on the proxy settings so i can check if these are right...
Click to expand...
Click to collapse
In Start>Settings>connections there is an option "edit my proxy server" and within this lots of options.
I will have a different provider from you so don't know what settings should be there. I am also not an expert on this so hopefully someone who is will jump in with some info on this.
One person I was posting with queried why their wifi connection needed any proxy settings as they were not connecting through to their mobile operator but to their home broadband connection. However when they tweaked a setting here their Wifi suddenly started working. See Mariete's last post here:
http://forum.xda-developers.com/showthread.php?t=284867
We need someone with more knowledge!! Anyone?
Mike
Well for one thing, there is no setting for proxy server. Even then when i did find anything to do with proxy server, it is not even activated.
Next..
Phew...Someone else with the same EXACT issue. I was on with Cingular/HTC support today and they really didn't help. I will keep trying new things and checking back to this thread to see if anyone else thinks of an idea.
I have a Apple Airport (802.11g) with no security settings. I have a few laptops on the network and friends who can connect their laptops without any issues.
I actually got tired of this issue. I downloaded and bought netfront. It was something I was going to buy anyway. So after installing it, I tried it again and this time, it goes to the website flawlessly. It must be something to do with IE.
On the other hand, I'm having some issues with shutting down the GPRS again. It keeps turning on automatically.
brmcguire said:
Phew...Someone else with the same EXACT issue. I was on with Cingular/HTC support today and they really didn't help. I will keep trying new things and checking back to this thread to see if anyone else thinks of an idea.
I have a Apple Airport (802.11g) with no security settings. I have a few laptops on the network and friends who can connect their laptops without any issues.
Click to expand...
Click to collapse
everyone make sure they arent on their providers connection that utilizes the proxy.. i dont know about any provider except cingular.. when using wifi stay off MEDIA NET.. everyone's best bet is to make sure they are on the connection for MY ISP, go to settings, connections, connections, advanced, select networks, change the drop down to MY ISP. also make sure wifi is off before doing this, after changing to my isp then turn wifi back on and you should be ok...
shogunmark said:
everyone make sure they arent on their providers connection that utilizes the proxy.. i dont know about any provider except cingular.. when using wifi stay off MEDIA NET.. everyone's best bet is to make sure they are on the connection for MY ISP, go to settings, connections, connections, advanced, select networks, change the drop down to MY ISP. also make sure wifi is off before doing this, after changing to my isp then turn wifi back on and you should be ok...
Click to expand...
Click to collapse
I will give this a try. Thanks. I will keep everyone posted to my hopeful success.
Absolutely fantastic!!!
Hi All,
First of all, let me tell you that I was also suffering from the same problem of MediaNet proxy settings. I've done the same changes asked by "shogunmark" which really sounds good logicaly. And my wifi connection started working miraculously! Yes, it is miracle for me as I am trying to connect to WiFi for last 3 days! Thanks a lot again...
I got it to work as well. However, I couldn't use "My ISP" connection as it was pointing to a Cingular domain. I ended up creating a new one called Home and it works fine. I do have a question. Under Settings/Connections/Connections/Advanced/Select Networks...
What does everyone have selected in both drop downs? I had to select my new Home connection for both to get WIFI to work.
that cingular domain/AP is only used for edge/3G data with no proxy.. this is why this is used for wifi.. theoretically MEdia net would work if it didnt have the proxy... but the phone doesnt look at the AP name when on wifi, only the proxy, you shouldnt have needed to create a new connection!
shogunmark said:
that cingular domain/AP is only used for edge/3G data with no proxy.. this is why this is used for wifi.. theoretically MEdia net would work if it didnt have the proxy... but the phone doesnt look at the AP name when on wifi, only the proxy, you shouldnt have needed to create a new connection!
Click to expand...
Click to collapse
ok, so I should be able to keep Media Net on the top drop down and My ISP on the second drop down? I assume I should just be able to use the Comm Manager to switch between WIFI and the Cingular Data Connections?

Hmmm... Strange email problem

Why won't my email connect over GPRS/HSDPA....
Connected to PC via activesync, email works.
Connected to wifi network, email works.
Connected via HSDPA, cannont connect error.
Not connected, cannot connect error.
Anyone know how to fix this?
Have a look at your network settings at the connect through proxy check box. If this is checked, uncheck it. Drove me mad on my diamond until some kind soul pointed it out.
Will try that, thanks.
The strange thing is my settings are identical to my TyTN II, which has WM6.1 on it too.
cojones said:
Have a look at your network settings at the connect through proxy check box. If this is checked, uncheck it. Drove me mad on my diamond until some kind soul pointed it out.
Click to expand...
Click to collapse
It works!!!!!
I've been sat here for 2 hours trying to figure this out, I changed every other setting but the proxy, as I said the settings are identical on my TyTN II and proxy is enabled but no problems with email....
Thanks very much, was on the verge of master resetting it as it was working fine yesterday!
no worries...i felt your pain ;-)

Google account connection / Market connection

Ok, I prolly worked myself in to some troubles. The htc hero was launched 2 days ago in netherlands...but was delayed in belgium for another week.
This for the youtube application that cannot exist on the htc hero for Belgium.
So I just went to netherland and bought a htc hero with the youtube application.
After playing with the htc hero I marked a quite big problem
1) I cannot connect to my google email.
With that I cannot connect to the andriod market for apps etc...
Could this be because I'm using my phone in Belgium? Where actually you should have a other phone? I remember reading something about regioblock?
Someone with info/solutions?
I've got the same problem with my Dutch Hero, but I live in the Netherlands (Vodafone NL)
edit : Tried to add hotmail manually (true email apps) works
edit : tried to add gmail manually (true email apps) works!
connecting before market...fails
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
No I saw that more ppl have this problem.
It's not connecting using UMTS or WiFi, so it's not a network problem, it's a Hero problem.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
Their was only the base mobile internet (gprs.base.be) and base MMS.
The base mobile internet was not marked on,so I did that but stil not working...
Just reset your phone to fabric settings and fill in your gmail account when the phone bootes (in the phone setup wizard) and everything will work fine.
Shut down the phone and press home button + back button + power button to start the reset, follow the screen for insructions.
They told me you have to have connection true 3g with your sim card...
To make the first connection you need this and no wifi...
I copy from the android forum :
I'll say it again.
You CAN'T set up Google Sync through an unprovisioned data package.
Now I though you could use wifi to set it up but you can't. You HAVE to set up Google Sync through 3G and it has to be through a Mobile Internet add-on!
Once set up you can use wifi/2g/3g/hsdpa
I know it doesnt make any sense but Google Sync doesn't use WiFi for the first set up and the Service Provider blocks Google Unless you use one of their data tariffs... Really Google should be provisioned to set up through wifi but probably part of this anti piracy malarky...
Yet again awsome phone, shockingly bad service providers.
Just wait till the data is provisioned and restart your phone. No luck then reset to factory defaults and try again.
(I had to do the same thing)
I had problems with connecting to Market then I did a hard reset on the phone and setup google account during initial wizard and it worked ok.
If your 3g network has restrictions you can always try wi-fi at your local hotspot
I still can't get wifi to provide a data connection, has to bephone network. Have tried several factory reboots :-(
if you are willing to experiment you could maybe flash your hero with WWE R3 rom release (http://forum.xda-developers.com/showthread.php?t=533808)
However, be prepared to accept the fact that USB might not work until newer edition of ROM is available
not sure i believe that, as i have one at work and have signed in multiple times to google after a hard reset without a sim even being in the phone!
It even asks you if you want to use Wifi during the intial start up process, so it definitely CAN use the wifi for the initial set up, or at least the one we have here can!
just received hero and this misfunctionality is really irritating.
Does anybody knows how to reinstall this applications new?
it should be gmail, market and gtalk.
thanks in advance-
very odd.
Had a friend in NL that had this problem, but when we looked, it turned out that only the Vodafone MMS APNs had been set up (or were the only ones visible) and creating one manualy fixed the problem. He didn't have WiFi to try with at the time.
it was very strange as again, he could browse over 3G!
just checked....the settings are OK: Vodafone IT, but still can not get in.
tried also without a sim, only wifi, same result no connection...
should i really reset it? any other ideas?
thx in advance
I did the reset....
I made sure I was directly at my wifi spot...connected to gmail went ok...market now works perfectly...
Strange tho...
could there be some sort of automatic check in with the google servers the first time the handset is ever turned on? maybe if that fails, it could be linked?
reset, first config done, now it works great, some things are real mistery....
thanks to all
hi guys
i dont know if this the right pleace to ask but
does the hero have AUTO SETUP CONNECTION ??
that when you first time put a sim card or go to other network the phone auto setup your data connection . like htc diamond
I guess the network branded ones may not, but the unbranded one i have been using at work certainly does.

GPRS issue

Applications are not connecting to GPRS, if it makes sense.
The Weather is updating without any issues, applications such as the the web browsers, and youtube and google maps isnt working atall.
I tried hard resetting the phone, the problem still persists.
What do I do ?
saadie said:
Applications are not connecting to GPRS, if it makes sense.
The Weather is updating without any issues, applications such as the the web browsers, and youtube and google maps isnt working atall.
I tried hard resetting the phone, the problem still persists.
What do I do ?
Click to expand...
Click to collapse
"Connection Setup" in the connection menu will help. Select your country and your operator the tap "ok". It will setup the proper connection automaticly. Hope it helps.
Those were the settings I originally had, they stopped all of a sudden, I dont get how the weather updates and how the rest of the things dont work :\
In the connections section make sure you have proxy settings unchecked.
They have an annoying habit of re-enabling with my carrier (T-mobile).
there are two check boxes in the proxy settings tab
1 ) this network connects to the internet
2 )this network uses a proxy server to connect to the internet
then theres a box to put the proxy
the first check box automatically enables itself, the weather thing doesnt work if the this box is unchecked
the second box is always disabled
saadie said:
there are two check boxes in the proxy settings tab
1 ) this network connects to the internet
2 )this network uses a proxy server to connect to the internet
then theres a box to put the proxy
the first check box automatically enables itself, the weather thing doesnt work if the this box is unchecked
the second box is always disabled
Click to expand...
Click to collapse
It's not that then.
By the way, flashing a newer radio might also help.
I switched to this rom
udK_Leo_R3_WM65_WWE
everything seems to be working just fine now

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