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Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael
I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.
I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.
Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com
I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.
Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."
my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.
Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?
Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM
the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.
Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?
I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)
JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess
telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.
spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
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Click to collapse
i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)
It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google
me again
i was reading at modaco ( http://www.modaco.com/Vario-II-OUT-NOW-Telesales-onlyand33-t244456.html ) that to get HSDPA you need to have WnW PRO :S i got confused now.
is it correct?
i hvent been told that.
HSDPA is a software upgrade to the existing 3G network from t-mobile. It does not require activation by customer services, it does not cost any extra to use and is not available only to web and walk pro users.
From what I read on the t-mobile site, there are no differences between the 2 types of the service...
web'n'walk is an extra to your Flext, U-Fix, Relax or payg tarrifs.
Web'n'walk PRO is the same service, but comes with a HSDPA laptop card and could be called a data only contract. The sim card will let you make calls etc, but has no calltime or sms allowances. I beleive its market is business users on the move.
I myself have a HTC TYTN using my flext 25 + web'n'walk sim card. I have tried it in my local 3G area and HSDPA speeds were available. I did not have to activate anything and it works a treat.
T-Mobile confirmed to me earlier that HSDPA is available to anyone who has a compatible handset, users of the Laptop card and upcoming Vario II will be able to use it fully. You can also receive HSDPA without web'n'walk, it is afterall only a software upgrade to 3G, so if you can receive the 3G UMTS signal you can use HSDPA.
are you sure about that thats not what i've heard and its not whast going around on alot of the forums...
I got myself a t-mobile payg sim the other day and they told me in the store that I wouldn't get the hsdpa. I do! Good deal I think for £1 per day.
mattie01 said:
are you sure about that thats not what i've heard and its not whast going around on alot of the forums...
Click to expand...
Click to collapse
Everything I said was told to me by a t-mobile customer service agent last night when I tried to activate HSDPA
My standard web'n'walk service seems to get HSDPA without any problems.
The best action would be to call t-mobile and find out if your account will have it or not.
mattie01 said:
are you sure about that thats not what i've heard and its not whast going around on alot of the forums...
Click to expand...
Click to collapse
yep, adam_beasley is right. HSDPA is just 3G network upgrade, available to anyone having HSDPA compatibile handsets.
Please help! I moved to Australia and cant use any data functions on the Optus network. Optus uses 900/2100mHz for both the 2G and 3G networks. They utilize UMTS and HSPA...the same as T-mobile (the folks I intentionally bought my phones from). I know the Glacier doesnt do data at 900mHz, but I can't even get a connection at 2100mHz. I called HTC customer support and Virgin Mobile Australia. Both companies are stumped and say it should work, but it doesn't. 2 phones, 2 sim cards, no data. Voice and SMS work fine. I added the Virgin Mobile APN per their settings, still nothing. Ideas? Is there a patch required to be Aussie compatible?
Second issue, my wife's phone is very weak when it comes to WiFi, I have seen this is a known issue. Is there a fix now that mailing it back isn't an option?
Please help. I have two great smart phones that aren't so smart right now.
Thanks in advance and Happy Holidays.
Resolved. Don't input the APN settings, just enter the APN name and the phone figures out the rest. No luck with wifi.
jkubacz said:
Please help! I moved to Australia and cant use any data functions on the Optus network. Optus uses 900/2100mHz for both the 2G and 3G networks. They utilize UMTS and HSPA...the same as T-mobile (the folks I intentionally bought my phones from). I know the Glacier doesnt do data at 900mHz, but I can't even get a connection at 2100mHz. I called HTC customer support and Virgin Mobile Australia. Both companies are stumped and say it should work, but it doesn't. 2 phones, 2 sim cards, no data. Voice and SMS work fine. I added the Virgin Mobile APN per their settings, still nothing. Ideas? Is there a patch required to be Aussie compatible?
Second issue, my wife's phone is very weak when it comes to WiFi, I have seen this is a known issue. Is there a fix now that mailing it back isn't an option?
Please help. I have two great smart phones that aren't so smart right now.
Thanks in advance and Happy Holidays.
Resolved. Don't input the APN settings, just enter the APN name and the phone figures out the rest. No luck with wifi.
Click to expand...
Click to collapse
So it is definitely working for you? I wanted to get the HTC Glacier as well (i.e. mytouch 4G). If I got it unlocked, would it work on the 3 Australia network? Specifically, are you getting 2G speeds for data usage on your phone, or are your getting 3G speeds. I want to be able to use it in Australia as well. It's a lot cheaper than some of the other phones available with similar specs in Australia.
Sorry for slow reply. Yes, I am getting 3g speeds on Optus/Virgin network. I do not get MMS though or video calls. I only get internet and SMS. Good luck.
Cool thanks for ur help, managed to get it to work in Australia on 3 (dunno about other networks), although from what I've heard the 3G won't work in rural areas because they use a different frequency.
I have an unlocked motorola Droid pro. Im using it with a vodafone sim in Egypt.
voice calls and sms are working fine, the problem is that there is no Data.
I added the Apn Settings manually but it won’t work.
in the Info Screen it reads:
"GSM Service: In service
GPRS Service: Disconnected
State: Dcinactivestate
Disconnected with last try at 1:20 pm
Fail because Unknown data error."
The reason is because the only radio Band is USA,
On other android phones i have they have more than one band.
Can I flash another radio band on the droid pro?
any advise please
You can't. I have the same problem in Kuwait.
Other users are having the same issue in other countries (Netherlands) and one user did not even get calls or SMS in Hong Kong.
I'll supply you later with a link to my problem on the Motorola support forums, you can then report your problem, maybe Motorola will take an action.
Sent from my DROID PRO using XDA App
There u go:
https://supportforums.motorola.com/community/google-android/droidpro?view=discussions
My thread is called No data connection abroad.
Thread for the Hong Kong dude: "Sim Unlocked Droid Pro does not work with China Mobile sim card or in Hong Kong".
(P.S. I'm from Egypt too. I'm really pissed the Vodafone data aint working. Try Etisalat and Mobinil too and tell me what you'll get).
Sent from my DROID PRO using XDA App
Ive already sent to Motorola they haven't replied yet.
I tried an etisalat sim and it actually worked! Only edge no 3g
i hope Motorola can provide a new radio band that will resolve this issues
Does the Etisalat SIM give you 3G speeds on other Android phones?
This could be configuration issue.
Did you make sure that the Network Type is Auto?
Go to Settings -> Wireless -> Mobile Networks -> Select Network, and make sure the selected option is "Automatic Default".
Uncon, check this thread: https://supportforums.motorola.com/thread/43887?tstart=0
I already mentioned your case there.
Update: You can also try to flash the SBF file & hard reset afterwards, that solved the problem for some people.
Yes it the etisalat sim was in my old hero and it has 3G speeds.
I will change my Vodafone sim today maybe it will be a sim issue.
Thanks for your support.
uncon1978 said:
Yes it the etisalat sim was in my old hero and it has 3G speeds.
I will change my Vodafone sim today maybe it will be a sim issue.
Thanks for your support.
Click to expand...
Click to collapse
OK fine, please PLEASE keep me updated I can live with no data in Kuwait, but when I get back to Egypt I'll kill myself if my Pro doesn't work properly
dont put your hopes up for a fix from motorola
here is there reply:
Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.
If you could not connect to the internet by manually adding the APN of the Service Provider on your Motorola DROID Pro, it might not be compatible with the network. You have to use the WiFi feature of the phone instead. I'm so sorry for that inconvenience.
We hope that you find this information useful and look forward to assisting you in the future.
For information about Motorola products and services, please visit us at http://www.motorola.com/
Thank you for contacting Motorola e-mail support.
uncon1978 said:
dont put your hopes up for a fix from motorola
here is there reply:
Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.
If you could not connect to the internet by manually adding the APN of the Service Provider on your Motorola DROID Pro, it might not be compatible with the network. You have to use the WiFi feature of the phone instead. I'm so sorry for that inconvenience.
We hope that you find this information useful and look forward to assisting you in the future.
For information about Motorola products and services, please visit us at http://www.motorola.com/
Thank you for contacting Motorola e-mail support.
Click to expand...
Click to collapse
The issue is turning out to be quite common, so we're yet to see about their response.
Keep me updated about your trials with the new Vodafone SIM and the Etisalat SIM, thanks
Uncon,
I tried with a Wataniya SIM card (some other provider here in Kuwait) and data connection was successful once I defined the settings, with the H icon showing and all, indicating the maximum possible connection speed. My stupid Zain card is still not working though.
How about you?
Mine is working fine at china unicom, some of my friends use china mobile, they have no problem with sms or data,too. Just few can't unlock.
Sent from my DROID PRO using XDA App
Vodafone, Mobinil No data. Etisalat very slow Edge i doubt its even Edge speeds.
uncon1978 said:
Vodafone, Mobinil No data. Etisalat very slow Edge i doubt its even Edge speeds.
Click to expand...
Click to collapse
wow.. that's bad. Did you contact Etisalat about this? Maybe they can do something from their side.
Hello, Having the same problem with my stupid Zain Kuwait sim card, and now Im stuck with a 1 year contract with them !
Whereas Wataniya and Viva works flawlessly!
Guess Zain should change their name to something like MO Zain !
JayQ8 said:
Hello, Having the same problem with my stupid Zain Kuwait sim card, and now Im stuck with a 1 year contract with them !
Whereas Wataniya and Viva works flawlessly!
Guess Zain should change their name to something like MO Zain !
Click to expand...
Click to collapse
lol, I already switched to Wataniya one month ago
But actually during my trials Viva didn't work. How did you make it work?
I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.
dmacke said:
I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.
Click to expand...
Click to collapse
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper
fsrkewd said:
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper
Click to expand...
Click to collapse
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?
Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?
dmacke said:
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?
Click to expand...
Click to collapse
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?
nickschot said:
Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?
Click to expand...
Click to collapse
I downloaded the network tool and it was set to telecom.de so I switched it to AT&T and that got my data working (just EDGE network). Where would I find what APN settings at? I found some APN settings:
apn: wap.cingular
username: [email protected]
password: CINGULAR1
were these the ones I was supposed to use? As for having an unbranded phone there are no stickers or logos on the back but on boot up it has the T-Mobile logo which would explain the telecom.de correct? Thanks for all your help.
fsrkewd said:
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?
Click to expand...
Click to collapse
I am in Kansas City, MO which is a fairly large market. I looked at some maps from 2004 of the different frequency bands and Kansas City had both 850 and 1900. I appreciate your help.
I've got (or better said had) a Omnia 7 from Deutsche Telekom too (they are cheap ). I live in Europe though, so I dont know much about AT&T and their 3G bands. The T-Mobile branding is actually nothing more than the boot logo, some default apps, the search page and default settings for things like MMS and networking.
You can get data working by using the networking tool, but I could not get MMS to work without flashing a retail rom with the right retail CSC for my country. Or well, you can get it to work when you hack on ADC in the registry...