Database Users

Stuck in bootloader...

I am afraid my Polaris bricked, but I hope somebody knows a solution. Let me explain:
I turned off my device to get my microsd card out. I put the card in my cardreader to fill it with a lot of music. After that I inserted the card in the polaris, turned on the pda, and I got into the bootloader screen .
I tried to soft reset: bootloader screen again, tried to hard reset: bootloader, tried to flash original rom: rom update complete and after that bootloader, tried to flash several cooked roms: rom update complete and again the bootloader. When I try to charge my polaris it automatically turns on and goes to the bootloader. Flashing with microsd doesn't work. I also tried the thing with mtty, but it doesn't show the usb option in the list...
I DID hard-spl, I was using udk diamond R8 and never had any trouble before, while flashing about once a 2 months. I really am desperate, because I am unable to charge the pda now. I searched well and I only found threads of people who forgot to hard-spl before flashing custom roms.
I hope someone comes up with a brilliant idea, I love my Polaris way too much working and I don't want it to be a nice looking pda that doesn't work anymore.
PLEASE HELP!

I now manage to get into the mtty application, but I don't know if it is a good idea to use it. The problems I found here which could be solved with mtty are different from my problem I think. What would be wise to do? I flashed various original roms, and radios. That seems to work as normal, but after flashing I keep returning in the bootloader screen .
I hope one of you has an idea what to do. If it is something that is involving risk, I think I should do it anyway, because in this current state my Polaris is useless.

a few ideas! maybe they can help!
1) do you have warranty? you can restore back to original spl and then get HTC to ix it!
2) Try flashing your phone without the MicroSD card in place, maybe with the stock HTC Rom

Another option - try to delete all files from your memory card.

Thanks for the replies.
1) do you have warranty? you can restore back to original spl and then get HTC to ix it!
I read the thread about restoring back to original spl. There is stated that you can't restore to original spl if you are stuck in bootloader...
2) Try flashing your phone without the MicroSD card in place, maybe with the stock HTC Rom
I tried a lot of times, but every time after flashing has finished, I return to the bootloader
Another option - try to delete all files from your memory card.
I formatted my memory card in fat32, tried to flash with sd-card. When I turn on the phone it shows about 0.5 seconds something like "no rom image" and returns to bootloader screen
My cruise is still stuck, and I really think about trying things in mtty as a last resort... Anybody who knows what commands I should give in mtty in this situation? All help is appreciated, and if a suggestion makes my polaris work again I will donate the brilliant xda-member 20 euro's!

I have the same fault and have not found a solution. Every time I soft reset I am stuck in the boot loader screen. If I switch off the phone using comm manager then soft reset the phone will boot okay.
The only method I have found to be able to boot properly is to leave the battery out overnight and then start the phone in the morning. Always boots without a problem this way.
To make matters worse the USB port on my phone is broken...

i reeallyyyy need somebody's help with unbricking my phone.. please hellpppp!!

alright.. i made a similar post to this before and i came across the wiki...
well i can't view what my SPL or my IPL because as soon as i turn the device on, all that shows is the boot loader screen and displays serial on the top with 0.16-0.90 in red characters on the bottom (I'm not sure what those are)...
here are the only details that i know about my phone:
I DON'T have hard SPL
My Original ROM i was using before was an htc windows mobile 5 rom
The reason that my phone is bricked right now is because the usb cable disconnected in the middle of the flash
I'm using Windows Vista for flashing
Computer won't recognize the phone when on usb
My phone (qtek 9600) can't load the operating system
*EDIT*
THE PHONE IS STUCK ON BOOTLOADER WHEN I TURN IT ON, NOTHING ELSE, BUT THE BOOTLOADER SCRREN DOESN'T SHOW MY SPL AT ALL.
ALSO, MY COMPUTER DOESN'T RECOGNIZE THE PHONE....... MY PHONE HAS A TYPE 2A BRICK
Helping me will be greatly appreciated
come on.. I'm without a phone

Do you have a 2GB or smaller SD card? Copy a rom image to it and rename it HERMIMG.NBH
Turn it on and you might get lucky!

Just make sure its stock rom that was supplied, or the updated WM06 version as the CID should check out then...
vwkess forgot to mention, reset into bootloader, hold power, ok button and reset with stylus. Hold all buttons in until you get to the tri-colour screen. If it works, follow the prompts....
Cheers...

hi,
i think i can hlep.
i had recently bricked my phone with a custom wm6 image, it worked fine for two days and then i reboot, and all i see was the welcome image, nothing else.
so what i did is -
i pressed the hard reset buttons - power + OK + SOFT RESET (Stylus), kept it pressed for 3-4 seconds, the fone rebooted, the screen was full with some colored bricks i connected my fone in USB and on screen i saw USB.
I then again flashed my fone with the working update, it worked perfectly for me, try may be you can get some luck
ps - before doing all these, i turned my fone off by removing the battery, i removed sim card and mmc card as well.
regards

That may work too, but again, try to flash with a stock rom, untick "connect with USB" in activesync and then try.
Make sure you go to boootloader screen, instruction in rajivlodha's post, before you connect to the pc.
Goodluck...

I need some help as well.
I think I may have bricked my phone. It's a rooted htc hero cdma. I'm running cyogenmod on it and it was working fine, until using metamorph to apply some changes to the theme.
I went to reboot, and it now it won't load past the htc screen. Even when i try the key combination to put it into recover mode. I didn't install a nandroid backup, and i'd be fine with just completely wiping my phone. help is appreciated.

Bricked via HSPL?

Hey all,
Just a little background information:
- Hard SPL'd my phone to flash Dutty's cooked ROM.
- All of a sudden one day, the phone switched off. I tried to boot it up but it will freeze on the HTC loading screen where it displays the radio version, ROM version in red down the bottom - the phone would not go any further.
- My computer won't even recognise it when I plug in my USB.
Anyway, I figured I'd try to uninstall HSPL and start over again. I downloaded an official HTC ROM, tried to load into the bootloader and now I'm stuck.
The screen reads:
Upgrade ROM code error
Please try again
If I pull out the battery/SD card, it will load into this screen again.
What *I THINK* may be the issue is that I didn't use the original ROM SPECIFIC to my phone, i.e. WWE Asian ROM.
I've updated the ROM image on my SD card but I can't get into the original bootloader to start the uninstallation process again.
Help!

Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.

samsamuel said:
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
Click to expand...
Click to collapse
I can get into the bootloader just fine.
It will display the error message and I can't do anything.

OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe

samsamuel said:
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
Click to expand...
Click to collapse
My computer refuses to connect to the phone.
I'll plug in my USB cable, windows will make the connection sound but the phone won't load into Windows Explorer.

What does it say by the spl? 1.42.0000? or 1.42.HSPL?

Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.

samsamuel said:
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
Click to expand...
Click to collapse
No, it doesn't work.
When I run HSPL.exe, it says it can't find my phone.
I already have HSPL installed with a custom ROM.
The phone is stuffed whereby I couldn't get past the HTC logo screen - it just freezes there.
I tried uninstalling HSPL thinking this would solve my problem with no luck.
The phone boots into the bootloader with an error message that I can't seem to get around.

Ah ok, so you get the error message on the 3 coloured screen? If that is the case, then spl itself is corrupt.
I thought you got the error message when the phone tried to boot, my mistake.
Next to try then is to find the original rom that came on your phone, and flash it from sd card, and hopefully it will overwrite the spl. It must be the correct rom for your provider and region, though.
If that doesn't work, then i'm afraid all I can do is wish you best of luck.

samsamuel said:
It must be the correct rom for your provider and region, though.
Click to expand...
Click to collapse
I think this is where I went wrong.
I tried uninstalling HSPL with a ROM that wasn't from my region which is why I'm getting these errors.
Surely there's a way around this?

If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?

samsamuel said:
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
Click to expand...
Click to collapse
I'm sure my phone's original rom was the WWE Asian version from Hong Kong.
I've uploaded the ROM onto my SD card but I can't get the bootloader to load it.
As stated before, I used another ROM at first and then it crashed on me.
Everytime I start the bootloader, it won't let me load the Asian ROM from scratch.
It just displays the error with no way around it.

Hmm, ok, just a couple of last thoughts then i gotta go to bed.
1 - sd card formatted fat32
2 - some people have better luck with 2gb cards than with bigger ones.
3 - Was the phone bought direct unlocked from HTC or is there a chance its provider locked? (i.e are you REALLY SURE you have the right rom)
4 - RUU_Signed.nbh coppied to sd card and renamed leoimg.nbh
Gotta go, best of luck.

ok. u are getting error in bootloader? what exacly is the error message you are getting..

Hard Reset
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.

DownloadMaster said:
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
Click to expand...
Click to collapse
Even that won't work!
Confirmed hard reset but pressing "Volume Up", then the screen blacks out immediately and nothing happens.
When I press the "power on" button, all I see is an exclamation mark for a second then a black screen.

I think the solution is for you to try flashing to HSPL again.
1. Boot to bootloader mode by pressing Vol down key and click the Power button. You should get the tri colour screen, and the word "Serial" on the bottom.
2. Plug in the USB cable to your PC. The word "Serial" should then change to "USB".
3. Run hspl.exe as administrator.
I did the same as you previously when I tried to load the SEA 1.66 ROM on my Hong Kong English phone, and recovered it by using the above steps. I had to run HSPL 3 times before it worked. The first 2 times, it would seem to work as I'd get the "We Hacked it!" message, but when I rebooted the phone to the bootloader, it still wasn't HSPL. Only on the 3rd try, did it successfully load HSPL to the bootloader.
-edit-
You can download the original Hong Kong CSL ROM from a link in this thread.

got to say, if in doubt - goldcard it!!!

what is your spl version now? 1.42.0000 or 1.42.hspl '?
only bootloader is never a problem with hspl installed.
only bootloader is no problem with original spl version as long as you have a compatible stock rom.
\I wonder whether the phone would connect to computer properly.

After plenty of reading around, I've finally fixed the issue!
It was the easiest of all fixes - all I had to do was to download the original factory ROM the phone came with (.exe file) and run the executable with the phone plugged in via USB.
Thanks to all those who have tried to help.

[Solved] Phone cannot flash anything, cannot hard reset!

Sorry for the long description but I think it is better to explain the whole story:
A few days ago I decided to HSPL my HD2 and installed Miri rom. All is working well until today when I need to hard reset the phone. Pressing the two volume keys just did not hard reset it, it just go straight to boot up as normal. The only way to hard reset is to use the Clear Storage.
I thought something has gone wrong so decided to go back to stock rom. So I put the stock Telstra Rom onto the SD card and renaming it to "leoimg.nbh". Then press down volume key and power. It started to show "Loading" but then went back to the boot loader screen. I tried many times and it didn't work. Eventually it worked and succesfully restored to stock rom with SPL 1.42.0000.
I tried the hard reset using volume keys and it is still not working. I then tried to use active sync to install the original stock rom from computer but that failed. (I noticed it did not recognize the version installed on the phone).
I then tried HardSPL again and although it says successful, the boot loader version keeps saying 1.42.0000.
Now I am stuck with the stock rom and cannot flash anything onto it, including stock rom. I suspect this is a hardware problem? Anyone has any suggestion.

I think you messed up with the SD card. I'll say it loud: DON'T EVER AGAIN FLASH FROM THE SD CARD. Now, you may try the HSPL 2, according to the base of your stock rom. For further information, go there. And don't forget: don't ever again... you already know.

Problem is HSPL2 does not work with Telstra phone...

Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????

forumx said:
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
Well.. If the device is up and running there is an "Wipe device" Option under "settings" --> "All settings". It is pretty much the same

I knew there is a "Clear Storage" option but I am just concern that it is a hardware problem. I have tried both stock and custom ROMS, with and without HSPL and it is still not working??

forumx said:
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )

samsamuel said:
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
Click to expand...
Click to collapse
You're absolutely right! I tried as you suggested and it worked. I guess the buttons were never properly pressed before. Many thanks. Good to know my phone is still "normal".
Got to love xda!

[Q]Stuck in "smart mobile"(Edit3.5)HELP REALLY NEEDED.

Hello!
I am new here as you can see. this is not primary proplem anymore.
I installed XDAndroid GBX0C 2.3.7Build to my HTC balckstone and everything works well, but camera tells me "camera error; Cannot connect to camera."
is there any fix for that?`
and the other thing, when i boot phone it goes to win6.1 and i have to go settings etc. and boot it from haret.exe.
so am i done something wrong or something? Solved
So if somebody can help me i would be very pleased
Ps. And sorry my bad english, i just a finnish.
Edit: I try reinstall, i post is changes comes.
E: No changes, still not working.
EDIT!!!!
SO if someone can help me, place do it
E.
And this just happend, phone just stop working whit black screen.was have to took battery off, and then it took about 10-30min to boot to win again.
THIS IS PRIMARY PROPLEM.
AAAAND now it wont even start. stuck in "smart mobility"...
Please read post's for more information.
now i have tried flashing original rom from CPU and Storege card... both install it correctly and says everyting is ok, but still its stuck at "smart mobility" screen.
it wont even shot in the right corner that red text of versions etc.
so what's the solution to this proplem? i would be very pleased if some one could tell me how to fix my proplem. i know there is someone who know what i should do.
Could I solve this proplem if i unlock and install custom rom? just wondering if that would help?!

Hi,
"Smart Mobility" screen
I had that problem too, and did a hard-reset.
Hold Volume Up + Volume Down buttons (hold hard) and press Power switch until you see the warning sign to confirm a hard reset.
The system will do a re-flash of the original Windows Mobile ROM.
Start Android by running HaRET from Windows Mobile
Yes, you have to run HaRET.
You can make it simpler by making a short-cut in Windows Mobile Start Menu.
Tap and hold on HaRET until you see the Dialog Box to Cut, Copy, etc.
Tap Copy.
Go to Device-Windows-StartMenu, paste as a shortcut
These steps are in the Touch HD Manual. If you do not have one, download it from the HTC website.

chan.sk said:
Hi,
"Smart Mobility" screen
I had that problem too, and did a hard-reset.
Hold Volume Up + Volume Down buttons (hold hard) and press Power switch until you see the warning sign to confirm a hard reset.
The system will do a re-flash of the original Windows Mobile ROM.
Start Android by running HaRET from Windows Mobile
Yes, you have to run HaRET.
You can make it simpler by making a short-cut in Windows Mobile Start Menu.
Tap and hold on HaRET until you see the Dialog Box to Cut, Copy, etc.
Tap Copy.
Go to Device-Windows-StartMenu, paste as a shortcut
These steps are in the Touch HD Manual. If you do not have one, download it from the HTC website.
Click to expand...
Click to collapse
I have tried hard reset, but that didn't work, and tried to put original rom too, and nothing happened. I have 2 original roms
RUU_BlackStone_HTC_FIN_1.14.414.2_Radio_52.49a.25.26_1.09.25.14_Ship
RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
but those didint work. i will try today againe. and then if it going to work i will put that haret to start menu.
I'll try that 1.14 first...
flashed that 1.4 rom and waited about an hour and nothing happend... i jsut did hard reset and wait againe if it gonna boot now...
i was thinking that should i put custom rom, coz if something went wrong whit the official?
I mean if there is something wrong in phones hard drive? like something wrong whit registery or something?
something that wont let win start. if there is, how i can fix that?

masentava said:
Hello!
I am new here as you can see. this is not primary proplem anymore.
I installed XDAndroid GBX0C 2.3.7Build to my HTC balckstone and everything works well, but camera tells me "camera error; Cannot connect to camera."
is there any fix for that?`
and the other thing, when i boot phone it goes to win6.1 and i have to go settings etc. and boot it from haret.exe.
so am i done something wrong or something? Solved
Click to expand...
Click to collapse
GBX0C2.3.7 Build is on SD card.
You will need to boot from Windows Mobile first, then run HaRET to reboot to XDAndroid.
If XDAndroid hangs, you need to remove battery, put back battery and power on. Then you see Windows Mobile and do above step again.
Always, from XDAndroid to go back to Windows, you need to Power Off, and then Power On again.

chan.sk said:
GBX0C2.3.7 Build is on SD card.
You will need to boot from Windows Mobile first, then run HaRET to reboot to XDAndroid.
If XDAndroid hangs, you need to remove battery, put back battery and power on. Then you see Windows Mobile and do above step again.
Always, from XDAndroid to go back to Windows, you need to Power Off, and then Power On again.
Click to expand...
Click to collapse
I undestood that... but thats not the proplem anymore coz windows wont start, its stuck in "smart mobility"
i tryed to flash original rom's bot that didint work....
so prolem is how do i get windows back to work?
now i have tried flashing original rom from CPU and Storege card... both install it correctly and says everyting is ok, but still its stuck at "smart mobility" screen.
it wont even shot in the right corner that red text of versions etc.
so what's the solution to this proplem? i would be very pleased if some one could tell me how to fix my proplem. i know there is someone who know what i should do.

masentava said:
I undestood that... but thats not the proplem anymore coz windows wont start, its stuck in "smart mobility"
i tryed to flash original rom's bot that didint work....
so prolem is how do i get windows back to work?
now i have tried flashing original rom from CPU and Storege card... both install it correctly and says everyting is ok, but still its stuck at "smart mobility" screen.
it wont even shot in the right corner that red text of versions etc.
so what's the solution to this proplem? i would be very pleased if some one could tell me how to fix my proplem. i know there is someone who know what i should do.
Click to expand...
Click to collapse
You say you are flashing the original ROM. You mean the original HTC Windows Mobile 6.1 ROM? I understand you can only get this done only from HTC authorized centers.

(800) stedntf
chan.sk said:
You say you are flashing the original ROM. You mean the original HTC Windows Mobile 6.1 ROM? I understand you can only get this done only from HTC authorized centers.
Click to expand...
Click to collapse
I have
This
RUU_BlackStone_HTC_FIN_1.14.414.2_Radio_52.49a.25.26_1.09.25.14_Ship
And this.
RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship

Blackstone/HD Links | Guides | Stickies | Roms | Read before posting
http://forum.xda-developers.com/showthread.php?t=999925
U have to install HTC USB Sync Drivers drivers
Put the phone into bootloader by pressing volume down + power button
plug the usb cable to the computer/laptop
and then run the shipped rom executable file... when the tricolor screen displays USB at the bottom.
else extract the RUU_signed.nbh or any file with .nbh extension from the shipped file with zip viewers like 7-zip
rename the file to BLACIMG.nbh
Put into the root of memory card
put the phone into bootloader and follow the screen instructions..
And the most important thing... search the forum.. before posting..
Hope this works for you

Hi there! I think that you can't reflash even a Original ROM without unlock the phone with new Hard-SPL from Olinex ,considering that you have tried a Hard Reset and nothing happened ,your last option is to unlock the phone and reflash the ship ROM ,or to flash a custom ROM ( is not a good solution if you still have warranty,but still you cand revert your stock SPL:good so ,you have nothing else to lose , all is left for you is to try what i said before . If you don't know how to do it,let me know and i will post the exact links to instructions.

Hi all,
You can try a NAND ROM like the new release of Fagyi. There is an easy step by step manual to installation. You will lose winmo, but you will have a real android.
It looks pretty and he has solved many of the issues of previous versions.
Regards

CristianCRS said:
Hi there! I think that you can't reflash even a Original ROM without unlock the phone with new Hard-SPL from Olinex ,considering that you have tried a Hard Reset and nothing happened ,your last option is to unlock the phone and reflash the ship ROM ,or to flash a custom ROM ( is not a good solution if you still have warranty,but still you cand revert your stock SPL:good so ,you have nothing else to lose , all is left for you is to try what i said before . If you don't know how to do it,let me know and i will post the exact links to instructions.
Click to expand...
Click to collapse
well, maybe i will try to unlock, i looked some instruction, aaand didint understood
So if there is quide to dummiest dummies, so i think that would help me!
But thx to all answers!

Do a Search and read the posts
masentava said:
well, maybe i will try to unlock, i looked some instruction, aaand didint understood
So if there is quide to dummiest dummies, so i think that would help me!
But thx to all answers!
Click to expand...
Click to collapse
You need to understand what you are going to do or you may end up with a phone that does not work anymore.
Do a search of the forum and read the posts. There are so many.
http://forum.xda-developers.com/sitesearch.php?q=unlock blackstone