Hey guys always love this forum and love my WIZARD!! That is why i am sorta concerned atm and need your guys help!!
I went on a hiking trip recently and got cought in a thunder cloud and was completely soaked and os was my wizard ;-( . Well now it is acting really wierd?! As soonm as i turn it on the green light (the one on the left at the top next to the earpiece) comes on and stays on for as long as the phone is on??!!and then it gets wierder sometimes when i put the phone on the screen does not respond to taps?? but other times the screen works fine but the buttons are unresponsive?! Please would someone help me i love my wizard and really really dont want to lose it?!
Amishra
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if i were you i would disassembly the phone and with a toothbrush clean the circuit board(s),leave it like that (disassambled) for 2-3 hours , then reassembly it. as simple as it seems this kind of "repairing" worked for me a couple of times.
ps. there are manuals on the web on how to disassembly the phone.
thanks nesicondruct i will do just that!! after i have done it i will post back and hopefully that will be the last of that!!
Related
ok so what happened was is that i dropped my phone although when i looked at it it seemed fine, not even a scratch, calling worked...but a couple of hours later i got no signal in this place although my dad had signal and we're on the same network and we have the same phone too. I received signal as soon as I left the place.
And here is where my problem comes, everything was working fine and i had my phone in my pocket for the whole day cause i was at school and after school i decided to take a look at the time, but my phone was off and wouldn't turn on, but i expected that it ran out of battery.
I got home and tried charging it, but nothing happened, so i decided to use my dad's battery (fully charged) it still wouldn't turn on, i've tried soft/hard resets still nothing.
can it be the hardware? what is broken? it won't turn on/won't charge/no led lights/no red led when charging without battery/ nothing so what is wrong please help.
Probably battery contacts... If you can see a crack, you might be able to resolder them and fix however the Hermes uses a multi layered board and if the break is there then you need a new mainboard, in a few words, your Hermes is toast....
is there any possible fix? if the board is broken, where can i get a replacement and instruction on how to fix? thanks :]
Find an old Hermes on ebay. If the screen doesn't work or something, DON'T get one with "No GSM", then you should be able to replace the Mainboard.
Find the HTC Service Manual here - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You need a size 6 torque key and a small flatbladed screwdriver to get the Mainboard. Pretty easy, I've taken my Hermes apart more times than I can count.
Cheers...
thanks for the help so far :]
but is there a site that just sells the part? cause i really don't want to end up buying a mainboard on ebay that ends up not working too.
After 4 months of flawless work, the lower part of the screen (a strip several millimeters from the edge) suddenly stopped responding properly!
E.g., all buttons in this area (including launcher/phone/+ on home screen) either don't work at all, or sometimes activate after a while when strongly pressed with the thumb (orientation doesn't matter).
Just two hours before they responded fine to the index finger.
Also, I've noticed that when I "multi-touch" the lower line in a file browser with two fingers, it works nice! Buttons are too small for that, however
I first tried to restore backup, but it didn't help, of course.
Has anybody had the same problem?? I guess it's a warranty case ...
I would agree, it's probably a hardware problem that you'll have to bring your phone in for service to get fixed.
I'm having that same problem my self, but just now and then. What helped with me is that I press the upper left corner of the phone with my other hand and then the lower part works fine, so i think i should get a new digitizer or its just loose connector.
im having the same problem , i have put up with it for the past few weeks and its driving me nuts now. today i did a factory reset which made no difference , i called htc who didnt sound a bit suprised by my phone call it gets picked up tomorrow morning to go for repair so the question is ... is this a common fault? and how the hell am i gonna cope without my hero in my pocket ?
Yeah happened to mine last week, a few have had the same issue where it's just the launcher bit not responding. Although the good news is that I'm getting it back tomorrow though so it's good times!
I had the same problem with my touchscreen (after a month or so!)
Mine got picked up thursday by HTC and I just checked the tracking site and they just recieved it.
I wonder how long it's going to take
Visited their service center last week.
They've immediately replaced my screen with a new one without any ado. Now everything works as before!
BUT a friend of mine who bought his Hero in January is having similar problems now...
It is a common problem according to HTC.
Mine was repaired in just 10 days.
Same problem here, did htc said anything about this problem? is it a common fault?
thank you
I said it in the post above yours.
ah yes, right, thank you
mach2005 said:
It is a common problem according to HTC.
Click to expand...
Click to collapse
If they acknowledge it officially, couldn't you provide a link please?
i gave mine last week to repair, they returned to me unfixed. on the paper stated that they only updated the software, what a dumb this htc guys. need to go back and tell them again the same story. im wasting my time only for this. wtf
I recently had this problem. The 3 buttons at the bottom of the screen wouldn't respond, took it into T-Mobile who said I'd have it back within about 7 to 10 days... 3 weeks later I got a text saying I could collect my phone...
On the paper sheet it says they've replaced the lens.. Which I can see they have as before I had a miniscule hairline scratch near the top.
They also mention a software update (1.0.0.A6288)
Either way it works nicely now.
I've recently experienced the same issue - the lower part of the screen, the one where the LauncherPro icons usually are stopped responding to touch. If I press really hard it works sometimes, but it's pretty annoying. I didn't sit on the phone or drop it recently, it just stopped working all of a sudden.
Is there anything I can do, as the phone is out of warranty ?
HTC South Africa gave me a new hero after I took mine in for the 3rd time. Hardware problem. Very happy with their service.
i have this exact same problem, is the only solution to send to htc? >_> Cuz my warranty's out already unfortunately... i flashed my hero to CyanogenMod 7 and it seems to have helped, but still not completely responsive... I also have a problem where at times i completely lose control of my touch screen where the spots i touch seem to respond to opposite sides of the screen... anyone else?
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
^ wtf do u mean?... are u just being a gimp...
VillainRocks said:
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
Click to expand...
Click to collapse
i am having the same problem and i badly need to solve it please could u tell me that what do you exactly mean by put a dryer on the htc logo
thanks
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
please explain the word "crash".
did it fell down or did just windows crash?
if windows crashed and it didnt fall down, you can call htc or go to the shop where you bought it.
DN41
i got an sms .
then phone stopped working .
the touch screen didnt work anymore and i had to take the battery out.
i put it back in and turned on phone.
phone worked but screen stayed dark , i can see something things on screen but its verry dark.
now i put it on the charger and battery was goin empty verry fast even thoug it was on the charger it didnt seem to recharge .
while in the charger the phone was getting verry hot also . so i cant do a thing now .
edit .
im thinking isnt it just possible that since the battery looks dead, that the screen just isnt getting enough power to be lighter ?
since both problems came at the same time i guess they must be connected in some way .
i mean is it possible that a new battery solves the problem or isnt it worht ordering a new battery ?
CRashed ...from a window
My phone crashed too... Crashed onto a carpetted floor from a window (about 5 feet) while being charged, and landed on the edge of a barbell. What was it doing there u ask? I wanted to get the best 3g reception thats why. I use it as my main modem/router y'see...
Yes i got a really dark screen too, and two vertical bright lights. the screen was alright, no cracks, nothing. but the buttons was dented since it landed on the barbell(which was on the floor ).
Sent to the shop and told me it'll cost me about 170usd to fix the lcd,..and said it's gonna cost another 50 usd to fix the touch screen. Knowing the shop was b.s'ing since i know the lcd could just be the only one affected so i plan to buy just the lcd. did a few practice disassembly, and eventually after the 3rd disassembly and reassembly the screen was completely dark...even if it did lit up, i cant see any image.. so i guess i'll just get the lcd+touch screen. since i dont wanna go through the hassle of soldering the fine connection anyway, i decided to buy the lcd+touchscreen online cositng about 140usd..
well, obviously mine's a hardware problem.. Buy yeah I'd say that the hd2 is sooooooooo fragile, your hd2 problem might be mainboard related.
ps. still waiting for my replacement lcd+touch.. who knows if mine is motherboard related too(since the buttons get hot, but i can still recieve calls+use as a modem)
baam2k said:
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
Click to expand...
Click to collapse
if you can see the screen at all, you might check your backlight settings to make sure they didn't reset to like 10%.
Otherwise, I would take it in to get fixed. Sounds like the backlight died.
Have you hard reset to make sure it isn't a software issue?
Hi, need some help my girlfriend through my x10 at me and cracked the touchscreen digitizer which i replaced with a genuine one.The thing is when i went to turn it on nothing happened so i charged it for about a day when eventually the red battery led started flashing sometimes but still the phone wont turn on.with more charging and disconnecting the battery etc i got the green led to come and when i turned the phone on i got a short vibration and green led but nothing else.so tried updating with seus and finally it seen my phone and told me my software was up to date so i tried to re-install but kept getting errors so still phone wont turn on and now green led does nothing.so cut a long story short i took apart the phone again and noticed the lcd had a line down the middle which seems like its cracked also.My question now is if the lcd is cracked would that be why the phone wont turn on i would of thought it would have came on but just had colours splurted all over the screen.Oh and just so you know battery is sitting at 3.7v so is well charged,im thginking the motherboard is gone,please advise me what to do next.
did she throw the phone at you coz you wrote her a letter without paragraphs?
lol,can you help me
lol not really
but it does sound like the motherboard is screwed. not sure how the 2nd screen got cracked tho.
Why haven't you taken the phone in yet? is it not on contract?
O.k., I agonised myself throug you post....
PLEASE make your first post easier to read, as there are several non-native english speakers here. (Like me ).
Can you please write something about what happened to the phone?
- Did it work fine before you repaired the touch module?
- Why was the old module defective (Did the phone fall down or did anybody sit on it).
- Is there some waterdamage?
The more information, the better....
Strange one.. I bought a phone today s7 edge lady told me it no longer works I like to play with things and it was dirt cheap so hey thought why not.
It's clearly been dropped at some point as the screen has damage however I got it home stuck it on charge as it didn't turn on apparently.. Hey Presto it charged up a little so I turned it on and it worked.. I messaged the lady to tell her it was working and that she can have it back because I felt bad it was this easy.. However she had now got a new phone and really wasn't bothered she just wants to come and get her stuff off it.. However
In the process of contacting her I turned the phone off put it back on charge and left it m. Came back to it on 11% the lady was going to come and have a look and get all her things off it however it won't turn back on it seems I have the same issue she did.. I've tried different chargers and all the button combination possible for minutes at a time and nothing. No charging is happening no led no nothing.. However plug it into a pc and it dings and flashes up it is setting up exynos8895 I think the numbers were..
Any idea what could be wrong with it? I read it's a safety feature of the battery? That's a new one to me and I have never heard of that before. This has got me stumped and I've searched all around I really want to get this lady her things back now and hopefully can sell the phone and donate to my local kids home as that's what I do in my spare time can anybody please help me
just a quick update as the back glass was damaged i was going ahead and sorting out the glass i got the heat on and got the glass off and low and behold the phone came on . twice now when it has been heated it turns on ... however i tried to disconnect the battery and then reconnect and this didnt work either its now dead again the only way it seems to work is if it is heated up
i am stumped any help please ?