HTC Sync - Date, Time or Time Zone Mismatch - myTouch 3G, Magic General

Every time I connect my HTC Magic to my PC with the USB connector, I get this popup from HTC Sync telling me that there is a time mismatch.
It asks me to change the time, which is only a few seconds different. If I set the time however, my Magic will be off by one hour. The reason this happens is because somehow the PC and the Magic seem to think they are on different time zones.
My phone date/time:
25 June 2009 18:51:20 (GMT +02:00)
PC Date/Time:
25 June 2009 18:51:25 (GMT +01:00) Romance Daylight Time
Apparently one of the two just looks at the GMT +xx:00 numbers at not at the DST settings. How can I trick them (or one of them) to use the same timezone and set the time correctly ?
For now my workaround is to forbid the time sync, b ut I need to do it each time over and over.
Anybody else seeing this problem ? I also fear that it will prohibit me to do a sync between my outlook contacts and my Magic, because if the times are different, it might be fooled to think that one of the two has changed all the contacts.
Any suggestions are welcome !

Problem fixed with HTC Sync 2.0.4
After upgrading to the latest version of HTC Sync (2.0.4 at this writing), the problem did no longer occur

Related

Activesync error 0x80070008

I use activesync with an exchange server in real time to sync my emails:
I have a major problem with this sync error (0x80070008) constantly coming up on my Cingular 8525. My device will get this error 2-3 times a day during heavy use and it is causing me a lot of heartache. It is true that you can just do a soft reset and then the activesync works again....HOWEVER, there are some times where I do a tremendous amount of work moving emails around and sending replies etc.....then I get the error and do soft reset and lose all that work. It is a major annoyance and it is causing me to rely less and less on my device for email work. I don't want that to be the case because I love this thing and I don't want this to get in the way.
I can only say one more piece of info that may or may not be a real association - This error happens often when I'm on the subway and I have no service I do a lot of work on the device....and when I get out and try to sync this error is very common. This is not the only time it happens, but, its a frequent one.
It surprises me that this is not plaguing others besides me. I hope that someone out there can give me a real fix to this nightmare.
Thanks,
Ezra
Which ROM you are working with?
Rom version: 1.34.502.1
ROM date: 09/21/06
Radio version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
dkm00182 said:
I dont know if its the same problem or not, but I used to get something similar when i lost service...not able to connect back up to the data network.
I just went into comm manager and turned the phone off and back on...no soft reset...no lost data.
First Post, not a real fix, but maybe a workaround.
Click to expand...
Click to collapse
Unfortunately this isn't a data connection problem. I am able to browse the web when this error occurs but not sync. I've seen it mentioned somewhere that this is some kind of memory leak problem....I don't know.
Ezra
edited error code
Sorry I had to edit the main thread subject because I wrote the error code incorrectly.
ezra
bump. PLease, someone help me with this. I cannot stand it anymore.
here
http://forum.xda-developers.com/showthread.php?t=264531&page=2
indicated the same problem with same activity, agressively moving emails around through your subfolders might be a significant cause, perhaps due to the sync process, and trying to keep up with you.
especially if you are loosing a connnection back to the server due to your circumstances, it is perhaps trying to queue the number of changes and trying to keep up. new technology probably is perhaps lacking a bit of thought in the process.
just my two bobs worth, and you get your bump anyway.
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
The same problem with Kaisar Rom wm6.1
Hi,
I have the same problem with kaisar after upgrading to WM6.1. I have many subfolders (over 50). Any solution to the problem?
Thanks
I got that error after something happened to the AS file on my pc. The Hermes tried to find the file but as it was missing it couldn't. Only solution was to delete the sync relationship and start again. Had all my contacts backed up as a precaution because you loose them all if you delete both sync folders - on pc and hermes...
Cheers...
Syncing too many folders causes error
I get that same error with my Touch, whenever I have too many (more than 20 or so) folders setup to synchronize. What's really annoying is that with WM 6.0 I could sync up to about 40, but with 6.1 I can do only half as many.
So far I am at a complete loss as to the cause.
maybe this guy is up to something that would help us
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?siteid=65&postid=3972758
I started getting this error on my HTC Touch Pro when I decided to sync my appointments for the previous month instead of the previous two weeks. I was using ActiveSync through bluetooth. I didn't have any problems syncing until I made that change.
I decided to sync it through the USB cable instead and it sync'd without any errors. My guess is that the bluetooth connection was too slow to sync the larger amount of data.
kevino said:
A quick google shows
http://www.pocketpcfaq.com/faqs/activesync/mis.htm
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php?sort=WM_5_Error desc
http://kb.palmone.com/SRVS/CGI-BIN/...SupportKB,ts=Palm_External2001,Case=obj(41820)
The implied advice from the last one is dont manually sync if you have an automatic sync set up
Click to expand...
Click to collapse
Not true..
I went from a stock rom to the evolution rom.
When i trie to sync it gives me the error.
What should mean that it is out of memory.

HELP - it won't sync

OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
nbos04 said:
OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
Click to expand...
Click to collapse
I still have Sync problems. I can sync only when I turn off modem. I was using thaihugo's ROM and now I added some more stuff and re-cooked and using it. I have no problem in Synching while modem is turned off. As soon as synch need is done, I turn on Modem.
Thanks
Ram

Activesync resets my PIM data

I'm having a problem with my Touch HD where every so often, (usually every couple of days, but twice today already) activesync throws up an error saying that the server hs encountered a problem and has to reset the data on my device. It then wipes all my contacts, tasks, events and email and replaces them with the same information. I'm only using AS to talk to Outlook 2007 on my PC, no over-the-air-corporate-server funny business.
I've looked and can't find any details of what this might be. Any suggestions from you experts? I'm using the Laurentius26 Touching HD V4 ROM (still not updated to 5.1 yet).
I've only put this in the Blackstone forum as I've never had this with any other HTC device I've owned (original Touch, O2 XDA Mini S or Orange SPV C200).
All suggestions on solutions welcome.
I have had these issue on the original Touch as well as the HD. Any thoughts would be helpful.
me too, me too. Sometimes maybe once per 2 weeks, but the extreme case can be twice per day!
I seem to be having this as well, seems to occur usually when connected to Active sync and I am using outlook at the same time as it is sync'ing....

Time out of sync??

Hello all,
After going on a holiday I have found that the time on my PC and PDA are out of sync! Have disabled the sync with network, but when a add a calnder item on the PC and it sync with activsyn it is out by 1 hour!! The time on the PC and PDA are the same its just that in the apps (spb, and Pocket Informant) they are out by 1 hour. Looks like a hard reset is in order but if an easy way can be found please help!!
Thanks to all!
...experimenting
OK it looks as if the server that the PDA "syncs" to is not correct and syncing the wrong time for Perth Australia....probably has to do with western Australia reverting back so as not to have daylight savings anymore.
I say this as I did a hard reset and the PDA is still 1 hour ahead (even though you pick Perth as being 8+ hrs).
Could someone else try setting their PDA temporarily to Perth time and seeing if it comes out correctly with their time zone?? ....just to let me know I'm not crazy!! How/who can you advise saying that the activsync "sync clock" is not correct???
Anyone who wants to help...much appreciated!!!

[Q] HD2 on t-mobile: time sync problem

Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
spikeyl said:
Ever since the new year, the clock on my HTC has been advancing too quickly. Its normally an hour at a time, although once it was 30 minutes or so. At worse, it has been around 12 hours too fast. Ocassionally it will correct itself, only to switch back later. I havent had this connected to the net via wifi or directly to my pc and I havent been roaming. I have tried a soft reboot with no luck.
Ive disabled the automatic sync for now.
Anyone heard of this problem - cant seem to find anyone experiencing this recently via forums or the net?
Thanks
Click to expand...
Click to collapse
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Same problem in DK
zaphy42 said:
You're not alone! We've got the same problem on most of our work HD2's on Orange (Same network as you effectively now Orange and T-Mo have merged networks into EE).
HD2's with Android on them aren't affected, but HD2's with stock WinMo 6.5 ROM's are.
EE have suggested installing the latest firmware (not sure on version number at the moment) from the HTC website which is a daylight savings fix, but doubt this will make much difference seeing as the UK switched to GMT months ago! I'll try installing this at some point, don't hold out much hope though so for the moment we've been disabling automatic timesync.
I suspect it's something EE have been doing with their network that has affected WinMo 6.5 on the HD2 somehow.
Click to expand...
Click to collapse
We have the same problem her in Denmark on HD2 and I have seen the problem reported for other HTC devices with WinMo 6.5
I am on Vodafone in the UK with a totally stock HTC 1.66 ROM, WinMo 6.5
Twice in the last 48 hours my clock has advanced by exactly 1 hour sometime during the day. Today it was around midday but I did not notice the exact time.
Glad I'm not alone on this. I thought I was going mad!
I'd forgotten about the time sync option. It was on so Ijust turned it off. Will wait and see if the problem persists tomorrow.
Thanks
Thanks for all the replies - I thought I was the only one! Looks like its a Winmo6.5 problem with handling 2013 date updates rather than a specific network? - unlikely to get a fix then I would have thought...
Things have been fine with the sync turned off for a day, so looks like its not the device itself.
Yeah, mine did not advance an hour today with time sync switched off.
Its being reported on the O2 forum too: http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HTC-HD2/td-p/378652
One of my work colleagues has an HD2. I will check with him on Monday.
problem fixed by workaround...
So far my problem is fixed with sync turned of:
Start-Settings-Menu
all settings
Personal
phone
GSM/UMTS
select Time synchronization - get settings then untick Automatic time zone, then ok
Have been OK since friday 4/1
But as we have 2400 devices (HD2 and Touch Diamond 2 (yes - I have users reporting the same problem on WinMo 6.1 devises))
Is there an knowledge of a "central fix" from either operators or HTC?
Thanks in advance for any reply
Soren
turned off time sync, still getting issues
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Strangely the workaround (turning off time sync) worked from saturday 5/1 and until today 9/1.
From today my 1100 corporate HD2's is advancing with 1 hour again.
Update
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Just spoken to HTC, they have assured me that the daylight saving fix on their website should fix this. I won't hold my breath as it says it's not applicable to the T-Mobile devices, which we also have the problem on
GrayFrost said:
Hello,
we've got this problem too on the majority of our corporate HD2s. I've tried turning off the time sync but having monitored this, the devices are still changing their time. O2 are saying it's not their end doing anything.
has anybody got any further with this or is turning the time sync off for you working?
thanks
Jack
Click to expand...
Click to collapse
Thats odd - havent had any problems since I turned the sync off. Havent switched it back to see if its fixed yet - can anyone confirm?

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