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Was working fine this morning, alarm went off etc and checked my mail. Put it into my pocket to read on the bus, got it out and it wouldn't come out of sleep mode. So tried reset with the stylus, no luck, so then pulled the battery and powered on.
All I get now is the green light coming on and staying on and that's it nothing else. I've got Hard-SPL the last released version and Shamanix Ultimate rom which has been fine for the last few months. And yer now this.
I've tried removing the sim card, the storage card and plugging it into windows. It detects something, brings up a network device but then I get nothing after that. I've tried using RUUWrapper to flash another OS rom but it still won't go. (This only happened once)
*Update* Somehow after plugging the usb cable in and holding power and the ok button to get the tri colour screen (even though its staying black) it managed to attempt to flash a new image to my phone. It said it was successful but its still not booting. I'm going to try and reflash the radio and hard spl but any other ideas? I tried looking for mtty to go through that way but no luck.
i had the same problem like you any help oli, pof or any one who could help to come back our hermes??
you sure its even a software problem? it seem to me like a hardware problem, like ur lcd screen is dead or something. i would try a remote control app like mymobiler and see if there's anything there first
XtreMe_G said:
you sure its even a software problem? it seem to me like a hardware problem, like ur lcd screen is dead or something. i would try a remote control app like mymobiler and see if there's anything there first
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Click to collapse
Could be a hardware issue but I don't think its the LCD. The lights to indicate bluetooth aren't flashing which I had on by default. Its also not even flashing the green light at this point. It sorta powers on but thats it.
*Update*
After a bit of time the light did start flashing green but no bluetooth. The red and green phone buttons also turned on (Dopod 838 Pro). Its also now appearing to charge off the USB. But still no link in windows. I can ring the phone but nothing happens, it rings in the phone im using but the mobile itself does not.
well in my case my device if i plug it in the charger it charges but no led indication if i turn on the device only the green led turns on but it stays no start of splash etc etc etc only i can put it in bootmode if i flash it dont makes nothing
Well I dropped the phone into the service centre. It is 11 days (taking into account the leap year) outside of warranty. I'm kinda annoyed because the tech there said 3 would normally replace/repair under warranty at 10 days out of warranty.
Either way i've got a quote of $140, they claim its the screen but didnt have a screen in stock to test so i'm waiting for that. Three may still cover it under warranty because its so close to the warranty period and well i've had a few billing issues with them before where they were at fault. Namely the charged my credit card which they had been for over 6 months with no issues and then claimed I had not paid them. It took two weeks and multiple complaints before they accepted my bank statement showing them it was paid.
Still waiting now at almost a week and a half but hopefully its just the screen and they will fix it for me. They were hesitant to but I believe they will cover all of it, at first only offered 50% of the cost which is a bit of a kick in the teeth when its so close to warranty and under statutory warranty it should be covered.
Will keep this updated.
so has anyone figured out a reason/solution to this issue?
Unfortunately no
Once three got the parts in and tested them in my unit they were still unable to get it to boot nor get into some kind of special boot diagnostic mode they use so it was declared a complete board failure and deemed uneconomical to repair.
As it was so close to warranty they are now trying to sort out what they can do, possibly a loyalty upgrade or something similar. I've given them ideas of what phone I would like to get and hopefully they can accommodate me else I will look at chasing the statutory warranty angle.
So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes
Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.
Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.
Let us know what they say if you don't mind.
No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
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Click to collapse
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
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Click to collapse
You download quick boot and user that to get into recovery or bootloader.
I ended up receiving the new nexus one, but i sold it already so yea
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on
Recieved my HD yesterday, and this is the symptom of the issue:
When the phone reaches its screen timeout (whether its 30 secs or 10 mins) period it the phone turns off completely. It is not possible to then turn the phone back on using the power switch or any other way. The only way the phone can be turned back on is to take the battery out and put it back in.
Initially i thought maybe it was the battery and somehow it didnt have proper connection with the copper contacts. However if i turn off the screen timeout off completely then the phone stays on and doesnt turn off. So as long as the phone doesnt go into power save mode or screen timeout its fine and stays on. Its also not the power switch as the switch works fine other wise.
I rang HTC support, spoke to some clueless call centre lady who tried to tell me it might be a proximity issue. I dont think it is as i dont have any issues when making or receiving calls. The problem is for some reason screen timeout causing the phone to completely shut down. I have searched on a few forums and cant seem to find anyone else with this issue.........FML
Forgot to add, i have also done the following:
- Reset to factory default
- Checked for udpates (get a message saying my phone is up to date)
- Made sure phone sim cover and battery cover are properly secured
Nothing has worked so far
tk79 said:
Its also not the power switch as the switch works fine other wise.
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Click to collapse
So the switch turns the phone off and on again, or just off?
switch turns phone on and off any other time but after screen lockout kicks in it doesnt do anything, i have to take the battery out to turn the phone back on.
In a normal scenario if i want to power the phone down and then power it back up again then it is fine
Hope that makes sense
It really sounds like a software issue.
Is your DHD branded or unlocked?
Maybe try install some of the custom roms from arround the forum.I use LeeDroid 1.2 and it works like a charm.
Go to "ROM Development" thread. There are a few HOW-TOs on the top. There is always a risk u mess things up but it's small and from how it sounds, u don't have much of a choice anyway good luck
Its a branded "Orange" phone from the UK. I think im just going to return it and get a replacement and if i still have issues then ill try your suggestion thanks. Really disappointing, Desire HD seems to be riddled with issues.
has anyone faced the phone switching off even when it's screen locked? This happened a few times to me.
1st scenario is when my phone is in a waist pouch which is a little tight for this model. when i take it out of the pouch, i either find it off or waiting at the sim unlock screen. this is caused by pressing the power button accidentally.
2nd scenario is after charging over night, i wake up to find the phone asking me to key in sim unlock pin (it will not be completely off because whenever charger is plugged in, it will power up). The phone was screen locked before i charge it and i did not touch the power button by accident unlike scenario 1.
which ever the scenario, by right the power off button shouldn't work whilst in screen lock right?
The same scenarios happend to me, sometimes more than once a day. Very annoying.
I too have this issue, especially the overnight charging one, which is annoying because then the alarm fails to go off!!! After convincing 2 other people to get the Trophy 7 they also experience this.
I called HTC support in the UK yesterday and all they could suggest to me was that I reset the phone settings, which I've done, and of course ended up needing to put all my settings back in which is extremely frustrating when I expect that it won't fix anything.
I really would recommend calling HTC support in your country and logging a call, because the guy told me that I was the first to report it.
You can get the phone numbers from the htc website, which i cannot post the URL to since I'm a new user, but I'm sure you can find it. Go to "Support" -> "Customer Service" -> "Support by hotline"
Of course, you could not call them to report the issue, but then they'll think that I'm the only user in the world with the problem and not actually resolve it!!! It's going to take you about 10mins and they'll keep talking to you about windows mobile 6.5, instead of windows phone, but the more calls logged = greater chance of resolution.
I've had the turning of when it's in my pocket, but i've never had it turn of overnight when charging.
at least not that i've noticed
Whilst experimenting with android on my touch pro from the very beginning when you couldn't enter a sim code, i've removed it and i'm to lazy to set a new one
All the problems (screen freeze of crazy dancing icons of phone shutting down) solved after FLASHING newest WWE ROM from this forum. Maybe helps, but U have to decide and do it yourself or not.
This has happend MANY times on my trophy aswell.. I ended up turning off the sim lock code (That way the phone starts up again after boot and your alarms etc works)
Yup, I've had the "pocket" thing also happen to me, more than once in the same day... quite frustating.
Qtek S200 (HTC Prophet) After ROM update, its now shutting down whilst in sleep mode
Sorry to dig up an old thread, but recently I upgraded my s200's ROM using the CD utility that came with it. Its now running Build 14928.2.2.0 of WM5.
Before the ROM update it has never done it once.
Some people said they got the problem when it went into lock screen, my lock screen is fine. It will only do it when the phone is in sleep mode, if i disable the "power off" timout setting then its absolutly fine aslong as i dont press the power button.
Did anyone ever find a solution to this problem?
Somebody did mention about flashing the rom from one of OS's on this site, but all the ones I have found contain dead rapidshare links.
Any help appreciated
Thanks
My solution on Trophy is simple, using a Casemate case on my phone. It makes the off button so stiff, that it's hard to shut off.
I guess I never realized why it was such a pain in the case to shut off... this MUST be the reason. Also, since I now have two Trophy's (one for developing roms), this other one I just bought has been through hell, and it's difficult to half press the camera button to focus. The Casemate case I have on my good Trophy makes it far harder to press the camera button, but my year old Trophy that I've always had doesn't suffer from any problems with its camera button.
This is the newer version of the Casemate case I was using on my HTC Trophy. I don't know if this will help you with your older phone, but maybe Casemate makes a case for it. Since it's an older phone, it will be difficult.
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
First thing, you have a couple of options. Any product that you buy in an att store has a warranty on it for a year: phones, cases, chargers, anything. Second thing, I can't say that I have or have heard many instances of whats going on with your phone. The easiest way to deal with this is to go to att tell them whats happeneing and tell them you would like a new phone. The other option is to do another full recovery but do it with the diagnosis app; the diagnosis codes are located in the thread in the general section of the focus forum. Another option is to use one of the official roms from the development section and reflash the rom. So, all in all I think you might of had a faulty update manually updating to nodo. Also, I would try updating through zune the official att/micorsoft nodo. The last thing I assume your focus was unlocked. If you flash the official rom from the development section it flashes, I think, to 7004 version and you can unlock your phone again, prevent the unlock to nodo, so on and so on. Good luck
tuffluck said:
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
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Click to collapse
okay so the problem now is that the device is not being recognized via the usb port. it reads "one of the devices connected via usb has malfunctioned and is not recognized." does anyone know what is going on???
i think before i did a full reset on the phone, it was programmed to tether. when i reset it, would it revert back to tethering or sync with zune? either way it has never been showing as malfunctioning in windows, so something is definitely wrong. should i do a complete reset using the diagnosis app? i don't know how to do that, but might it help?
does anyone know why i am getting "device has malfunctioned" warning?
tuffluck said:
does anyone know why i am getting "device has malfunctioned" warning?
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Click to collapse
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
bsbokc said:
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
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Click to collapse
And if that doesn't work (might not, considering the USB issue) you will have to go warranty...
okay thanks for the help. i decided to go back to ATT and they replaced it for no charge. it was an easy fix, BUT i tried to buy a new micro sd card from microcenter, and the phone will not recognize it at all. is this pretty normal to happen?
ATT put the memory card from the old phone into the new phone without my permission. obviously it did not work, but i'm wondering if them putting it in the new phone at all might cause the memory slot to go awry and not read any new card?
You have to do a hard reset to initialize the sd card. Once you do this, it's not removable
Sent from my SGH-i917 using XDA Windows Phone 7 App
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
tuffluck said:
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
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Click to collapse
No, turn on the phone with the 3 buttons method, or read here about all the methods:
With the phone off, hold down the Power button, volume down button, and camera button and when the screen turns on, release power button, then the other 2.
You will be asked to press Win to continue, twice (hard reset).