Database Users

HELP! TyTN freezes/hangs on startup

Hi!
I really need help right now. This is second time my TyTN goes wild this way.
I can start machine allright and I can put PIN-code in but little bit after TyTN hangs totally. It does not respond to anything.
Even hard reset is difficult to do because you have to be so quick to push buttons before systems freezes.
There is no extreme programs or any changes made after last hard reset.
1. Can I do something now on the road?
2. What have I done wrong that it goes wild like this?
Please help ASAP if there is something to do now without HR.

I dont think the freeze can stop the hard reset ... You should be able to HR even when your TyTN is frozen till the ice ages ...

This is not the....
This is not the main issue. I can Hard Reset... but what went wron in the first place? And twice in one week.
Few decent program installations and using ActiveSync in two machines... I think that is the reason somehow... But how to prevent this happening constantly.

Most likely, one of your programs is screwing it up .. You need to figure out which one it is ... Setup one by one manually and see what happens ..
Also, try installing SPB Pocket Plus .. that has a manual safe startup mode .. see if you are able to start up your TyTN in the safe mode .. instead of doing a hard reset everytime ..

_mike_ said:
Hi!
I really need help right now. This is second time my TyTN goes wild this way.
I can start machine allright and I can put PIN-code in but little bit after TyTN hangs totally. It does not respond to anything.
Even hard reset is difficult to do because you have to be so quick to push buttons before systems freezes.
There is no extreme programs or any changes made after last hard reset.
1. Can I do something now on the road?
2. What have I done wrong that it goes wild like this?
Please help ASAP if there is something to do now without HR.
Click to expand...
Click to collapse
Just another thing to check along with suggestions above. Do you use a storage card. If so does it still hang with the card out. And secondly is there a decent amount of on board memory free.?
Mike

gravejoker said:
Most likely, one of your programs is screwing it up .. You need to figure out which one it is ... Setup one by one manually and see what happens ..
Also, try installing SPB Pocket Plus .. that has a manual safe startup mode .. see if you are able to start up your TyTN in the safe mode .. instead of doing a hard reset everytime ..
Click to expand...
Click to collapse
Had this happen on a Prophet it turns out it was one of the 3rd party software apps installed, the author updated it and no more issues.
I would bet the same thing is happening to you on the TyTn

yer i agree with mark i had same prob with my htc tytn turn out to be a 3rd party bluesnafing tool

What program that...
...might be?
Nothing starts on startup. I mean nothing special that my friend does not have. And he has no problems at all.
My guess still is that problem is ActiveSync. Because in freeze I can see part of ActiveSync window. And ActiveSync starts automatic...
Is there way to prevent ActuveSync on startup?
Thank you for your replys.

_mike_ said:
...might be?
Nothing starts on startup. I mean nothing special that my friend does not have. And he has no problems at all.
My guess still is that problem is ActiveSync. Because in freeze I can see part of ActiveSync window. And ActiveSync starts automatic...
Is there way to prevent ActuveSync on startup?
Thank you for your replys.
Click to expand...
Click to collapse
_mike_ I wouldn't be that dismissive of that advice. Usually, just where you think your sure you have everything covered in a particular area so theres no need to check, thats usually where your problem is.
The fact is that you and your friend have two different phones. Are the model numbers, lot numbers identical? Did you both in stall the exact same software with the exact same version numbers?
I'm guessing that you missed something there.
You need to be patient and thorough when figuring our these issues.
The best advice to find the answer to your problem has already been given.
Start with a base WM5 build and your ext ROM software. Remove your memory card.
Spend at least a day or two in base config. This will certainly tell you if its the phone or the software.
If your phone stays good, add one of your programs to the phone and wait another day.
repeat this until you find out what's causing the issue.
It's not quick or fast, but it's effective.
Good Luck!

l3G3ND said:
_mike_ I wouldn't be that dismissive of that advice. Usually, just where you think your sure you have everything covered in a particular area so theres no need to check, thats usually where your problem is.
....
It's not quick or fast, but it's effective.
Good Luck!
Click to expand...
Click to collapse
I think you are right. I'll do that. Thank you.

_mike_ said:
I think you are right. I'll do that. Thank you.
Click to expand...
Click to collapse
Let us know how you make out.

So what happened with this issue?
Mine has started doing this right after I installed pRSSreader and subscribed to BBc news feed
I took out storage card, soft reset and was quick enough to disable the today screen plugin for the offending app and then uninstall now everything's okay.
Maybe problem was caused by installing pRSSreader to the storage card confused:

Quad said:
So what happened with this issue?
Mine has started doing this right after I installed pRSSreader and subscribed to BBc news feed
I took out storage card, soft reset and was quick enough to disable the today screen plugin for the offending app and then uninstall now everything's okay.
Maybe problem was caused by installing pRSSreader to the storage card confused:
Click to expand...
Click to collapse
There was an issue with pRSSreader 1.3.2 I believe. It happened to me. I was able to disable the today plugin and recover, but it took a few tries. It's supposed to be fixed in the latest version.

Freeze TYTN
I had the same problem after installing Nots Push mail 3 party software.
Each SR make my TYTN freeze.
I have used Memmaid in order to remove it from the startup program
It has solved the problem

Mine hung after installing and uninstalling psShutXp. After uninstalling, I kept getting a notification error message whenever I turned it on concerning psShutXp. Then, it just locked up for good. No amount of soft resets, powering off/on helped. After a hard reset and reinstall of my favorite apps, back to working fine.
I do occassionally lock my phone by accident and I get a little freaked out the next time I use it because nothing works. Then, I realize what I did and that I'm a moron and everything's good again.

URPREY said:
There was an issue with pRSSreader 1.3.2 I believe. It happened to me. I was able to disable the today plugin and recover, but it took a few tries. It's supposed to be fixed in the latest version.
Click to expand...
Click to collapse
Just checked and that was the version I installed.
edit - according to their website 1.3.2 is the lates version

Hi,
I now have the same problem. I have only a view programs installed. Each softreset hangs at the windows mobile screen.
As I don't like a hard reset everytime, my workaround is to enter the bootloader and do a softreset from there...
Is it cleared in between, what is causing the hangs?
good night
dsp

Im getting a similiar problem with mine after not having added ANY new software recently. Mine hangs at the HTC screen, and no matter whether there is:
A) sim card and microSD card
B) microSD card only
C) sim card only
D) neither
in the machine, it still just hangs at the HTC screen on startup (regardless of whether its a soft or hard reset), and doesnt even make the startup tone, or play the animation, all it shows are a few digits and such in red at the beginning. PLEASE HELP!

Mine has it too
I know its a year later, but has anyone found an answer for the Freezing / not booting / not starting of the phone?

One reason is if you have a BS rom installed. You need to install a stock NBS rom (make sure radio is stripped out or you will have to reflash yours) the reflash your BS rom. Make sure you back-up your contacts and messages first.
Cheers...

Unwanted automatic deleting files and software blocked??!!

Hi.
I just bought a Hermes (HTC TyTN), but something is wrong. I have made some registry hacks according to what I could find here, but ie. the "ClearType on rotation" keeps disappering if I soft reset. Also some CAB files seems to install, but I can't find the applications in the device. Not in any menu, not even by using File Explorer!
The device is supposed to be SIM locked (which it's not!), but could it be software locked?? I would not think, that a SIM lock would mean I wouldn't be able to install various things, but I may be wrong.
I really hope someone has some valuable information for me, because it's really annoying!
If anyone could give me some other advises for tuning the little bugg*r I would be very happy!
I had a "softwareunlock.cab" file for my Wizard, but I can't find a simular for the Hermes. Maybe that would do the trick?!
ROM version 1.18.253.2
Radioversion 1.05.02.10
ExtROM version 1.18.253.8011

TorbenKB said:
Hi.
I just bought a Hermes (HTC TyTN), but something is wrong. I have made some registry hacks according to what I could find here, but ie. the "ClearType on rotation" keeps disappering if I soft reset. Also some CAB files seems to install, but I can't find the applications in the device. Not in any menu, not even by using File Explorer!
The device is supposed to be SIM locked (which it's not!), but could it be software locked?? I would not think, that a SIM lock would mean I wouldn't be able to install various things, but I may be wrong.
I really hope someone has some valuable information for me, because it's really annoying!
If anyone could give me some other advises for tuning the little bugg*r I would be very happy!
I had a "softwareunlock.cab" file for my Wizard, but I can't find a simular for the Hermes. Maybe that would do the trick?!
ROM version 1.18.253.2
Radioversion 1.05.02.10
ExtROM version 1.18.253.8011
Click to expand...
Click to collapse
Hi TorbenKB
Are you using a file based registry?
Mike

Hi Mike.
I've been trying to edit the "ClearType" registry manually with PHMRegEdit. It didn't work. Then I found a "cleartypeon.CAB" file (probably for Universal, I can't remember). It seemed to work, but I just did a soft reset before I started this thread and it went back to "no" ClearType when in Landscape....

TorbenKB said:
Hi Mike.
I've been trying to edit the "ClearType" registry manually with PHMRegEdit. It didn't work. Then I found a "cleartypeon.CAB" file (probably for Universal, I can't remember). It seemed to work, but I just did a soft reset before I started this thread and it went back to "no" ClearType when in Landscape....
Click to expand...
Click to collapse
If you do a soft reset too early, ALL registry changes will disappear, as has also been pointed out in my registry & WM5-related articles (see for example http://www.pocketpcmag.com/blogs/index.php?blog=3&p=898&more=1&c=1&tb=1&pb=1 ).
The solution (to be on the safe side): completely power down your phone (by long-pressing the Power button) before soft reset. It'll make the changes will be flushed back to flash ROM.

Menneisyys said:
If you do a soft reset too early, ALL registry changes will disappear, as has also been pointed out in my registry & WM5-related articles (see for example http://www.pocketpcmag.com/blogs/index.php?blog=3&p=898&more=1&c=1&tb=1&pb=1 ).
The solution (to be on the safe side): completely power down your phone (by long-pressing the Power button) before soft reset. It'll make the changes will be flushed back to flash ROM.
Click to expand...
Click to collapse
Hi Menneisyys.
Thank you. I wasn't aware of that, since I haven't had the same problems with my Wizard. I always power off (as in press the powerbutton for a sec or 2) and wait for about 30 seconds before I soft reset.
Do you have any idea why some files suddenly disappears? I would assume that when it's "installed"/saved to the internal storage, it would/should stay there. I mean...a "regular user" wouldn't care about turning everything completely off before soft resetting and should not experience loss of data??!!
Does anyone know if Hermes are or could be software locked? Like I said in the first post, I tried to install some programs, and they are not present at all, though they appear in "Add/remove programs".
I'm running a Danish version of WM5 btw.

TorbenKB said:
Do you have any idea why some files suddenly disappears? I would assume that when it's "installed"/saved to the internal storage, it would/should stay there. I
Click to expand...
Click to collapse
I would also assume that. Can you tell us:
1. Does this apply to all your installations and if not give us an example or two of disappearing ones?
2. What location are you installing to?
Mike

mikechannon said:
I would also assume that. Can you tell us:
1. Does this apply to all your installations and if not give us an example or two of disappearing ones?
2. What location are you installing to?
Mike
Click to expand...
Click to collapse
Thanks Mike.
Well,... not all. I've installed TomTom6 in Main Memory. But tomtom.exe file and other files from the TomTom directory gets deleted on soft reset, but not everytime. I have phoneAlarm and Spb Diary2 installed in Main memory too. They are fine even after several soft resets.
And... I just did yet another soft reset following the "instructions" from Menneisyys, but ClearType in landscape reg-hack is gone!!!
I usually don't do a lot of soft resets, but it seems my Hermes has a problem with charging in my car, whenever I have been using Active Sync at home. Only solution to that=soft reset...
Man, I'm loosing my patience with this device!!

TorbenKB said:
Thanks Mike.
Well,... not all. I've installed TomTom6 in Main Memory. But tomtom.exe file and other files from the TomTom directory gets deleted on soft reset, but not everytime. I have phoneAlarm and Spb Diary2 installed in Main memory too. They are fine even after several soft resets.
And... I just did yet another soft reset following the "instructions" from Menneisyys, but ClearType in landscape reg-hack is gone!!!
I usually don't do a lot of soft resets, but it seems my Hermes has a problem with charging in my car, whenever I have been using Active Sync at home. Only solution to that=soft reset...
Man, I'm loosing my patience with this device!!
Click to expand...
Click to collapse
TorbenKB
Now here's the thing! None of this may be any use to you but may spark some ideas and you may well know or have tried them already:
Regards car charging prob:
Active Sync must be fully closed before charging. i.e using a task manager, say Magic Button or HTC X Button etc and not just using the regular X at top right.
And if you get the Problem: Hermes will only charge when switched off Car Charging problem
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
This is more to avoid the situation arising than to give a possible way of dealing with it when it has.
Regards the reverting registry:
Hive Registry (current position)
HKLM\System\ObjectStore] RegistryType=1
Possible change to File based registry
HKLM\System\ObjectStore] RegistryType=0
Soft Reset with application such as Tweaks2k2.
Using the device soft-reset button will remove the change again if you use it for the first reset and it will all have been for nothing!
In this setup reg changes should stick after doing resets.
Another thought is that you may have some corruption caused by the changes that are being made and the "last known good" scenario is being used on boot - see here http://msdn.microsoft.com/library/d...cgconpersistingdatawithhive-basedregistry.asp
Mike

Hi Mike.
Again, thank you for your information.
I have Active Sync running all the time, since I use Push-mail. However, I will try to close it when I get back in my car later today and see if it charges again.
Btw. I'm already running File based registry. Wasn't sure when you asked earlier.
Tweaks2k2 doesn't work with my OS language. Do you know, if something like Spb PocketPlus ability to soft reset would do the job?
I miss some of the nice apps from the Wizard.. like the RegistryWizard by Nico Dekker.
My problems with the TyTN seems endless.. I just found out that if I turn on WiFi and tries to use PIE, the device will connect via UMTS or GSM, not WiFi!!
Seriously considering returning the TyTN and go back to my Wizard...

TorbenKB said:
Hi Mike.
Again, thank you for your information.
I have Active Sync running all the time, since I use Push-mail. However, I will try to close it when I get back in my car later today and see if it charges again.
Btw. I'm already running File based registry. Wasn't sure when you asked earlier.
Tweaks2k2 doesn't work with my OS language. Do you know, if something like Spb PocketPlus ability to soft reset would do the job?
I miss some of the nice apps from the Wizard.. like the RegistryWizard by Nico Dekker.
My problems with the TyTN seems endless.. I just found out that if I turn on WiFi and tries to use PIE, the device will connect via UMTS or GSM, not WiFi!!
Seriously considering returning the TyTN and go back to my Wizard...
Click to expand...
Click to collapse
Mmmm.. sounds like it's getting you down
Afraid I don't know answer re SPb. The PIE thing about not using Wifi has come up and there are solutions but sadly I can't recall what. Will find on this board somewhere.
Depending on how vital some of these issues are, makes a difference as to whether you enjoy the tracking down of solutions. And maybe your right, possibly you have too many issues to enjoy the process. In the end though and despite a hard reset with NO backup the other day I still enjoy this device - but then I never had a Wizard!
Mike

mikechannon said:
Mmmm.. sounds like it's getting you down
Afraid I don't know answer re SPb. The PIE thing about not using Wifi has come up and there are solutions but sadly I can't recall what. Will find on this board somewhere.
Depending on how vital some of these issues are, makes a difference as to whether you enjoy the tracking down of solutions. And maybe your right, possibly you have too many issues to enjoy the process. In the end though and despite a hard reset with NO backup the other day I still enjoy this device - but then I never had a Wizard!
Mike
Click to expand...
Click to collapse
Hi Mike.
I will go home and do a hard reset this afternoon. Maybe I'll just use a different ROM version and see if that makes a difference. I suspect that my mobileoperator have made some sort of application lock, which locks down every attempt to change the device..
But thank you very much for your help (and Menneisyys too). I'll search the forum yet another time to see if I can find solutions...
If none of this makes a difference, I'll return the Hermes and cry myself to sleep tonight. ...and in the morning be back with my s-l-o-w Wizard...

Help, my Wing keeps constantly soft reseting.

I need you guys help real bad. Went to go use my phone when I noticed there was a gap between icons on the bottom tray of the phone. I tapped the space there to see if it was something there with no icon, but nothing happened. I figured I'd soft reset to see if that icon would go away. Now my phone has been soft reseting itself over and over and over for the past half hour. I can't get into my phone now. It loads the T-Mobile screen, loads the Windows Mobile screen then shuts down and repeats the process. Please tell me there is something I can do to fix this. I need my phone.
If it matters, I had installed some software prior to this, but nothing seemed out of the ordinary. Thanks in advance.

Try removing your SD card if you have one installed then soft resetting. If not then I really have no advice & wish you luck!

As mrbelvedere stated removing the memory card(if you have one) might fix it. If not you might have to reflash your ROM. You can d this by going to Bootlader mode (Hold CAMERA button and reset with stylus.) and flashing like normal from there.

Haven't gotten a chance to try either of your suggestions yet (I'm still at work and left my phone home) ut if I have to reflash my ROM, what exactly does that entail? I'm pretty novice when it comes to things like this so if I do like stated above, is it a pretty straight foward self explainitory process? And am I correct in assuming that if I hard reset, I lose everything and start completely fresh?

Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.

FatBoyExtraordinaire said:
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
Click to expand...
Click to collapse
First off, I would get a data cable for your phone, and then get the latest version of ActiveSync. This way, you can transfer files easily, plus, you can backup all your data/contacts. Plus, if/when you want to flash to a better rom, it's easier this way. You are going to want to reformat your flash card. Just for the time being back up all files on your computer, and flash it that way. Doing a hard reset isn't difficult or bad, but you will lose all data stored on your phone. It just basically reinstalls the original operating system, so it will be like you turned it on for the first time. Do you know how to do a hard reset? After this is all said and done, I would start looking into flashing to a different rom. The one that comes stock on our phones SUCKS.

Yeah, I definitely will be looking into a data cable now. Ironically, I was just looking at docking stations with the cable attached right before my phone went down. As for the latest version of AS, do you mean for the PC or the phone? I figured I should clear the storage card as well, since nothing will be linked to it anymore. The only thing I'm really mad about is losing my contacts, but hopefully spb backup will fix that. I do know how to hard reset, was reading up on it all night. I'm going to do that, see if all goes well, if it does, I'm going to buy that docking station then probably ask you about flashing! Thanks again for the help.

Sorry to post again, but I have yet another question. My friend has this ( http://www.circuitcity.com/ssm/Mad-...oid/199058/catOid/0/rpem/ccd/productDetail.do ) and no longer uses it. It looks like the ports are the same as my Wing. Could I use that as a active sync cable?

Nevermind, I'm an idiot. Was looking for a HDMI cord in my junk wire box under the bed and, low and behold, what do I find? Not 1, not 2, but 3 usb sync cables! I'm such an idiot! I hard reset, lose everything and now I find the cables. Oh well, you live and you learn. Besides, I can start fresh and get into this flashing business.

Dead telephone on Hermes but everything else works

I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.

I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.

Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?

Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)

Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.

Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.

Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.

Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.

Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike

Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B

I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike

Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.

I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.

I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B

Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!

Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?

Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B

Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?

carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.

konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B

[Q] issue with htc hd2 password

I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !

Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.

Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?

spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
Click to expand...
Click to collapse
Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry

i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...

Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.

same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password