Hi guys,,,
My gf asked me if I can fix her fone, she said her phone's touch screen is unresponsive. Yesterday, she gave me the phone so I can work with it. Here're the symptoms:
- The screen is unresponsive
- Softreset doesn't solve the problem
- The hardware buttons are work. (I still can operate the fone with hw buttons)
I normally suggested her to do a hard reset, but she refused unless I can back up the text messages,,,
so, what are you guys suggest to solve the problem? I have downloaded three back up softwares, but I would like to fix the problem before I hard reset it, and to understand that hard reset might not solve the problem,,, it can be a hardware failure.
and oh, her father bought the Gene online, so no warranty,,,
thx in advance guys!
no one? wew,,, the gene forum is surely quiet,,,
use PIM backup (google for it)
and after taking the backup do a hard reset
Try Screen Alignment
Hi,
Please try to do screen alignment....
Start - > Settings - > System -> Screen - > Align Screen
The touch screen may have stopped responding because of the pressure and filger threshold values may have corrupted. Plaese try above option and it may work again.
Also the touch hardware or driver could be the problem.
tq for the replies
screen alignment didn't work. it fail to interpret touch input.
the driver and value corruption theories seem logical, and if it is, hard reset would solve the problem.
I have backed up the phone with SPB BackUp. Great piece of software. I will hardreset the fone after I get her permission.
awww, hard reset didn't solve the problem,,,
are there any explanations for unresponsive touch screen except hardware failure?
Related
How can i solve this problem?
Regards
Stev
difficult to say.
Did you try a soft-reset?
did you try a hard reset?
When did it stop responding? after fall? after upgrade? after dropping it in the loo ?
do the buttons work?
Pls give more details
Dear,
As M4io said, it's difficult to say, did you uninstall any unofficial software such as BT Patch, etc? if so, only hard reset will do
HTH
Cheers,
I used to have this problem.
it due to Calligrapher 7.4
For me, to solve this problem by uninstall that software from activesync.
in my case ,touch screen doesn't work but hardware button still work.
you may try to uninstall the last software that may cause this problem via activesync.
I do soft-reset & hard-reset still not work. It stop when I get up morning. Last night no problem. When do hard-reset touch screen not response..but screen still work. All Button is Ok. I can't calibrate the screen when do hard reset.
Did you chack you Ext. ROM and \Windows\startup ?
about "TPdisable.exe"
you can try remove it from Ext.ROM and do hard reset again.
Hope you luck.
Have you got a screen protector fitted to the screen, this will sometimes stop screen taps registering if the edges are under the edge of the screen.
I tried using the XDA II today and the screen touch pad does not respond at all. The up down rocker wouldcycle through the today items and the hardware buttons worked. I tried a soft and then hard reset. Now I can not get past the set up screen where it says taps the screen to set up your device.
Any ideas?
There are two problems that i can think now.
Firstly, it due to screen protector. If you change a new one, try remove it.
Because screen protector is not suitable or incorrect place.
Secondly, it due to some program that you've been installed.
In my case ,I found problem with Calligrapher7.4. After I install,my screen is totally locked but Hardware button still work.
The way to resolve is by uninstall program via activesync. Just put your device to cradle wait until sync is completed ,then click add/remove program and remove your suspected software that cause your problem.
Hope you can solve this problem.
Recently I have to press stylus on the screen very hard to do any action- go to start/contacts and so on, sometimes it is so bad I have to do a soft reset, after which it is ok for few moments and goes back to press as hard as you can. After aligning screen it is better for only very short while.
What is happening? Can an old system version have anything to do with it? Should I do a master reset or what?
I hope someone will have a good anwser for those problems.
Do You have any screen protector on Your device [ something like Brando ]?
I do not have anything on the screen... as far as I know, I only had this foil when I bought the phone
Swistak z Angmaru???
I guess the problem narrows down to either of the two:
1:> Screen-alignment going awry
Solution: Search the forum for this issue.There are many people who were facing the problem of being forced to do screen alignment every few mins/hours
2:> Screen-sensitivity too low
Solution: As you have said that after a soft reset and screen-alignment, it works well for some time,i guess this point can be safely ruled out.Nevertheless,you can try this.There is a registry key like "PressureThreshold".Increasing the value and soft-resetting may help.
so does it mean, that screen sesitivity can change itself without my help???
how can I find reg?
Hi boyz!
I have a problem friends. My Trinity is broken by the surface of the touch, but it display the screen itself is not reached. The problem is that: I have performed a Hard reset and I'm stuck at the calibration of the screen as it is broken! Please if there is a way to pass the stage of calibration, please tell me because i'm lost! Thank you in advance
Try msp remote alignment
With this program you can preform or bypass the alignment from your pc
http://www.codefactory.es/en/downloads.asp?id=43
(the program is halfway the page)
Arjan
WaveMaster1406 said:
Hi boyz!
I have a problem friends. My Trinity is broken by the surface of the touch, but it display the screen itself is not reached. The problem is that: I have performed a Hard reset and I'm stuck at the calibration of the screen as it is broken! Please if there is a way to pass the stage of calibration, please tell me because i'm lost! Thank you in advance
Click to expand...
Click to collapse
hello wavemaster,i suggest to get your touch screen replaced asap & calibrate your screen when it's been replaced,because i'm sure it'll be impossible 4u still to calibrate it.and even if you passed the calibration,you will find it hard to use your device because the touch has lost its precision,it'll be same as useless.believe me coz i've been there.ΓΌ
Guys,
I own an HTC Touch 3G.The Touch Screen suddenly stoped working.I tried Hard Reset,then it went into the Known loop of Align Screen.I somehow managed by skipping the Align Screen using the Remote Screen Alignment Tool.
But to make my Touch Screen to work, I need the Calibration Data File which by using Remote Screen Alignment Tool i can put the alignment for my Phone (Hopefully,Not Sure)
Any Tips & Suggestions are always welcome !!!
Plz help me to save my phone ...
Thanks,
Bala
t3232 help!
i have bought a htc clone t3232.i have problem with the touchscreen,works complete wrong!i have done soft/hard reset but i cannot resolve the problem.
i cannot enter to my phone because i cannot enter my password!
i have tried many times to calibrate the screen but every time the problem remains!please help i have the phone 2 days!
Guys,
Anybody can create the calibration file using Remote Screen Alignment Tool & provide me...
It will make my Touch screen to work...
Thanks,
Bala
ulvergr said:
i have bought a htc clone t3232.i have problem with the touchscreen,works complete wrong!i have done soft/hard reset but i cannot resolve the problem.
i cannot enter to my phone because i cannot enter my password!
i have tried many times to calibrate the screen but every time the problem remains!please help i have the phone 2 days!
Click to expand...
Click to collapse
I got problems with the touch screen also, when i press something on the screen it highlights above or below my selection, writing SMS was nightmare.So i went to htc service and they replace the "touch digitizer" and now my problems are history, everything works like charm.I think you should try that.