Recently I have to press stylus on the screen very hard to do any action- go to start/contacts and so on, sometimes it is so bad I have to do a soft reset, after which it is ok for few moments and goes back to press as hard as you can. After aligning screen it is better for only very short while.
What is happening? Can an old system version have anything to do with it? Should I do a master reset or what?
I hope someone will have a good anwser for those problems.
Do You have any screen protector on Your device [ something like Brando ]?
I do not have anything on the screen... as far as I know, I only had this foil when I bought the phone
Swistak z Angmaru???
I guess the problem narrows down to either of the two:
1:> Screen-alignment going awry
Solution: Search the forum for this issue.There are many people who were facing the problem of being forced to do screen alignment every few mins/hours
2:> Screen-sensitivity too low
Solution: As you have said that after a soft reset and screen-alignment, it works well for some time,i guess this point can be safely ruled out.Nevertheless,you can try this.There is a registry key like "PressureThreshold".Increasing the value and soft-resetting may help.
so does it mean, that screen sesitivity can change itself without my help???
how can I find reg?
Related
Hi Folks,
The bottom red/green phone buttons and the ones next to them have suddenly stopped working, together with the top browser and email buttons. The central pad and the side buttons still work fine.
I have tried a soft reset and also pulling out the battery fo a few minutes to no avail.
I think one of the keys may be stuck down as now the backlight also stays on all the time while on battery and it's set to turn off after 10 secs.
I can report the phone as faulty (had it about 60 days) and get a replacement but just wondered 2 things:
1) Anyone else had this (and managed to fix it)?
2) Is there a diagnostics mode I can invoke that will do a manual or automatic button/stuck button test?
Thanks.
I now have this same issue- and after a hard reset am looking to send my device back to HTC... unless anyone else has has this issue and found a solution???
Here's hoping someone has....!
Edit: Looks like this is not so much of an uncommon problem- 3 or 4 other people in this forum have had the same issues. Any solutions anyone?
Update- despite having had no effect with a hard reset, ROM re-install, battery removal etc, my buttons have now suddenly decided to work again (????)
My hypothesis- it's something to do with my 2GB Sandisk card- when I'm using the card, I have occaisonal lockups, programs starting by themselves etc. However, this might be a tenuous link, as the buttons did not come back to life when I removed the card...
I guess I'll just have to keep an eye on the workings of them over the next few days. But if anyone else suffers from this issue, do a hard reset, take your battery out for ~6 hours, and then try again. I can't say it "worked" for me, but that's what I did, and they now work again.
Apologies that I seem to be writing this thread all on my own ;-)
I have had something similar happen. And my keyboard locks up.
Not sure what is causing it, but I am pretty sure it is something I installed that messed with the reg conflicting with something else.
Odd thing on mine is the phone key opens up the cammera... and I can reset it by hitting OK after closing the camera.
But a hard reset solves it so I just have to be methodical to figure out what is causing it.
EDIT: Turned out it was my case causing my problems. To much preasure was being applied to buttons during a soft reset causing all sorts of problems. Sorry I could not help.
My Wizard is brand new first off and I haven't done anything to it but install the t-mobile cabs, a spb program, and a few other random things.
Problem (It just started doing this): I can align the screen and it will stay right and aligned for a few minutes but then when i write on it the alignment will eventually veer off on the right side just a little bit. When I pick it up at first normally it writes fine and then it starts acting crazy, sometimes it will write somewhere completely different than where the pen is on the screen, or when I go to press a button it will press the one under or over (mis-aligned). I can even write on the screen and the cursor will go completely crazy and all over the place when I'm trying to draw a straight line. I searched for firmware updates and topics on the issue and didn't find anything.
Any help is appreciated,
Thanks
I had a iPAQ that started doing this after a few weeks. I had to send it in for a replacement. Call T-Mobile about it.
My 8125 (wizard) does this every once in a while. If I let it sit for about a minute then it seems fine. I think it is pbar program that is doing it. Just haven't removed it yet to find out.
You might want to do a hard reset to bring it back to the way it was when you got it and use it for a few days to see if that does it.
Yeah I have actually read up on the topic now and it's a known issue.
It's mostly a hardware issue, so I've narrowed it down to the screen being a little bent. Just a tad.
When you take your finger and rub it over where it's bent or just across the screen in general sometimes it fixes this error. That's about the best fix i've found yet that actually works.
This is driving me nuts too
Hi!
I have a Cingular 8125. Bought it in Nov 2006.
I have been facing a problem with the alignment as well since the past week.
1) Whenever I try to tap the target, nothing happens. I have to do a soft reset to start using the phone again.
2) Have hard reset the phone twice in the past week, but the problem still persists.
3) If I am adding a new contact, wherever I press an alphabet, the 4th or 5th key to the left of what I press gets displayed.
If anyone can help, I would really appreciate it.
Thanks.
Fix Screen alignment
Hi,
It happens to my 8125 each time I turn it on. The only way that I could solve the problem is disassembling the unit and remove the front cover. Clean the borders of the touch screen and remove any particle. It solved the problem.
Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?
I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....
The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
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Click to collapse
Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike
I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Have you tried a hard reset?
ronald_adi said:
I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
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Click to collapse
Haven't had the issue. Vaguely read about this somewhere else, might be related to the default WM 6.5 lockscreen. Disable it and try something like S2U2 and see if u still have the same issue.
I have same problem with my device. Is this software or hardware problem? I have to do hard reset, and after that display can be stack. So I have to do soft reset, and phone working. It happens to me 2 times in one day, both times after I have been in room with very bad signal. Maybe that can produce problem. Symptoms are same as on YouTube video.
Does anybody know how to solve this?
i face this b4, it happend few times a day. but after i do hard reset the problem is solved. i think should be installed something conflict with the phone or inproper amended some registry
i used to have this but now it is less common after I have installed WMTask to Close applications when I hit "X" (instead of WM just minimizing the app). In effect it frees up memory and hopefully does cause your HD to struggle for memory when waking up?
guys,
for your info, I installed a new ROM and this didnt help. So it is NOT a SOFTWARE issue. I returned my phone for a new replacement unit and no more issues.
Sorry to say but if u have this problem u need to send your phone back.
I now have no more issues!
Mine has been doing this a lot. Turning it back on just results in the keys lighting up and nothing more.
Work around is to turn on so keys light up, hold down power key until lights all go off, then press power key again ... it will come back to the lock screen.
Thanks for your prompt answer.
It is not seems as memory problem, because if I remove and return battery problem stay. Maybe it can be problem with display driver. Also it is a little strange that after hard reset, I have to do soft reset to get it work again. I not like to change rom version, because it can void my guaranty, and maybe it is hardware problem.
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
HTC HD2 freezes quite often Solution
le_paulo said:
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
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Click to collapse
Well thanks for the solution so if we get that bug , just put your brand new HTC HD2 on the freeser lol
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
dazz29 said:
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
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Click to collapse
I am not quite sure that is software problem, if you done hard reset, and display still not respond on touch.
Soft or hard reset could clear the problem, I just mean that a hard reset didn't avoid the problem coming back. My current ROM is the official 1.48, didn't have this issue on the previous official ROM.
I got confirmation from service today, that it is hardware issue with phone display.
Bogi79 said:
I got confirmation from service today, that it is hardware issue with phone display.
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How do you know if youre phone should be replaced? Does it happen every time?
This happens to me every so often.
ya, I'm experiencing this as well. real drag!
The same thing happened to me aswell.
I recieved a message and when I tried to unlock the screen, nothing happened. The hardware keys worked but the screen didn't register my touches.
Tried soft reset, didn't work. Removed battery for a while, didn't work. Hard reset, didn't work. Flashed official ROM from HTC, didn't work.
It's been sent for repair. Hope I get it back quickly
I actually don't. But I insist to get phone replaced. I wrote appeal to company where I buy phone. Also I wrote down S/N and IME so I can check if I get new one.
Got the exact same problem, have been complaining about this in different topic here.
Sometimes couldn't unlock screen for many hours... then suddenly works again.
I've tried everything : decreasing/inscreasing screen sensitivity with reg, removing the screen lock, stopping the weather animation as suggested, putting a second finger in a corner while touching the screen : NOTHING WORKS
The only thing i'm convinced : it IS a hardware problem.
When the screen didn't react at all for some hours, sometimes playing with its humidity could help for a few minutes only ( by cleaning the screen with some special wet lcd cleaner or cleaning the screen with some humidity from my breath).
Also i'm travelling a lot (several countries a week)... and noticed THE PROBLEM APPEARS IN COUNTRY WHERE HUMIDITY IS HIGH. (that's also the reason why freezer could help. in a freezer, it's so cold, that the humidity is not in the air anymore, but is in ice state).
MAYBE SOME GOOD NEWS:
I recently bought the HTC screen protection for the HD2 (5 days ago).
Thanks to it, Air humidity doesn't touch the screen directly anymore.
And the problem hasn't appeared, not even once!
I just arrived a few hours ago in the country where i always had the problem (cause of its high humidity), and guess what ? Screen is still working great
I'll keep u up to date if problems come back.... but for now, i really think this is the solution (with logical explanation).
Kaemon.
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
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Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop