Database Users

Trinity restarting :mad:

Hi there,
I have a HTC trinity with the hellboy rom on, Just randomly today it has started restarting in a loop, it won't go into windows, it gets the Unlock button appearing but then goes straight back to the begining , I have no clue as what is wrong but I can't use my phone atm. Its really annoying and I don't want to have to go back to an LG viewty. Does anyone have any ideas as to what is wrong?

I don't have a clue what might be happening, but did you try to hard reset the device? You do have a backup, don't you?

Yeah I do
I do have a backup, and have tried a hard reset, However I have managed to get it loaded, All I had to do was leave it restarting, it has taken a couple of hours. Its a really wierd problem, I am gonna keep an eye on it and see if it does it again. I'll keep people abridged of my issue in-case no one has had this 1 before.
Cheers for the reply
-Dave

[SOLVED]
Drobilliard said:
I do have a backup, and have tried a hard reset, However I have managed to get it loaded, All I had to do was leave it restarting, it has taken a couple of hours. Its a really wierd problem, I am gonna keep an eye on it and see if it does it again. I'll keep people abridged of my issue in-case no one has had this 1 before.
Cheers for the reply
-Dave
Click to expand...
Click to collapse
just so anybody who has the same problem as me, I fixed this by warming the phone up, I believe it was damp/moist inside, I had just been in a steamy location just before I had this problem.
Cheers

[QUESTION] Looking for Culprit

My phone just turned off on it's own today. The minute I turn it on...5 sec. later it shuts down again. It continues to do this now all the time. I reinstalled the ROM from bootloader...no problem here
I don't think it's was the ROM (Seatone: SONE 2.1) as I went through Seatone's thread. (& yes, I hard reset after ROM install)
But what I'm trying to figure out is, which app was responsible for this event?
Last Installed APPs
• Magic Mobile
• SensorScroll v.05
Checked above APP threads with no issues that match...
Not saying it's the above apps but I'm just mentioning what things I did last in order to figure this out.
Can those who's devices went through this same phenomenon please share.

Ok, use a program like AdvancedConfig to edit the display timer and see if that works.

When it starts back up again, it doesn't even get passed the flash screen.
Don't worry about that, i've reflashed the device and everything is working. What i'm wondering about is what caused it to get like this?

Might be something was wrong in the rom, preventing the phone from charging. So it might just have been empty...
Just my 2 cents.

So many problems with new HD2

Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.

My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.

xdaadam said:
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
Click to expand...
Click to collapse
The Sense Music Player on my HD2 crashes everytime it's tab is selected when there are music files on my memory card. Since I need music on my phone, I disabled the Music Tab and got Conduits Pocket Player instead. Works great, and is fast and smooth.
Never had a problem/error message on my HD2.
I'm also using the 1.43 ROM, got mine from eXpansys.
Try doing another hard reset and see how it goes... It shouldn't be spitting out fault messages after a hard reset...

The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.

Hey, don't be disheartened; my first set was like that as well. device.exe error on the first boot up, and pretty much your experience. Slow Sense UI loading, unstable device, etc. Get a new set if you can.

You only have one option- send it back
It's patently a hardware or initial ROM fault. Don't bother with trying to flash a new ROM, just get in touch with Handtec for an RMA

Xeon said:
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
Click to expand...
Click to collapse
Thanks for everyones advice, its appreciated.
Attempting to flash the same ROM onto the device is a good idea, too obvious to occur to me! Out of interest, if I was to flash the 1.48 WWE ROM and it didnt fix anything, would it allow me to downgrade to the 1.43 WWE ROM again? or would the installer scream at attemptoing a downgrade?
It may well be a hardware error though, there's so many things going wrong. But then you would think a hardware error would stop it working at all. Maybe its some dodgy memory... well im going to try flashing 1.43 for now and will wait for advise on the upgrade followed by possible downgrade idea (in case i need to return it - trying to avoid that as im in Oz and trying for a replacement to the other side of the World at Xmas just sounds like a bad idea).
Thanks

stick on 1.43 and just wait until an official update has been released,

Why would you want to put yourself into such situation. Don't mess with the device. If you flash it with 1.48 and fail to downgrade whatever the reason is, you will void the warranty. Flashing 1.43 should tell you if it's a software or hardware error. If it's not a hardware and 1.43 solved the issues, you're free to do whatever you want with 1.48

bungfritz said:
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Click to expand...
Click to collapse
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.

Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.

LOL, windows mobile is never stable, I buy it just for fun.

you might want to edit the title of the thread now that your problem's solved so everyone can learn from your XP

loomx said:
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Click to expand...
Click to collapse
Yep, if there is a foreign letter or some odd character in the title/artist/album of a song, it can cause manila to crash

xdaadam said:
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
Click to expand...
Click to collapse
Thanks for the update. Good to hear you're happy with HD2 now .

HD2 Bug: No Standby mode, screen always on

Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP

As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.

Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.

i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.

I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.

samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?

flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty

Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know

Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.

flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?

any info? I still have not had mine back.

bump... any more infos on this?

CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.

did any of you guys try performing a task 29 in between flashing roms? it may help

Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr

CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..

I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!

Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.

For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.

Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?

[Q] No more vibration - Help!

Ok, so my phone will not vibrate at ALL anymore. I don't want to pay the $50 to get a new one, and I don't want to have to revert back to stock and unroot and take it to Verizon to see if they can fix it.
So here's the details of what happened. I don't know if it's fixable, but I thought I'd see if anyone could offer some advice.
I was running DL30 Blackhole, very basic. Had a theme installed over it. Everything was running perfectly fine for a while. And then I was getting on the internet to do something, and connected to wifi. The wifi was through my college, so you had to login on their homepage instead of just entering a password, and the page wasn't coming up, internet was being extremely slow. So I tried turning off mobile data to see if it might force me to login to the page for wifi. Turned of 3G. Nothing happened. Turned off wifi. Turned 3g back on. Then I got a google system force close error and my phone rebooted itself.... Now I have no vibration AT ALL. No hatic feedback, no vibration for notifications. Nothing.
There was nothing even related to vibration that should have happened in this situation, my phone just freaked out. Didn't drop it or hit it on anything at all, it was laying flat on a table. So I don't know if something just fried my phone's vibration or what, but I would love it if someone out there had a suggestion for me.

I'd try just following the steps to update to super clean 2.4. some kernels act up on your version and drop the vibration. It happened to me. 2.4 is running awesome
Sent from my SCH-I500 using XDA App

Yeah I forgot to put that in the first post. I actual did a complete system wipe. Back to stock DL09, flashed the EB01 modem, and SC 2.4 over it. And still no vibration. I did all that this morning.
Also had a weird glitch where after I installed most of my apps I tried to boot into recovery and instead my phone decided to do a data wipe again, but that wasn't a HUGE issue (as long as it doesn't happen again).

Spazguitar306 said:
Yeah I forgot to put that in the first post. I actual did a complete system wipe. Back to stock DL09, flashed the EB01 modem, and SC 2.4 over it. And still no vibration. I did all that this morning.
Also had a weird glitch where after I installed most of my apps I tried to boot into recovery and instead my phone decided to do a data wipe again, but that wasn't a HUGE issue (as long as it doesn't happen again).
Click to expand...
Click to collapse
Try reverting back to stock again and prior to going back up to eb01 and superclean...wipe a few times.

I had a similar issue
Spazguitar306 said:
Ok, so my phone will not vibrate at ALL anymore. I don't want to pay the $50 to get a new one, and I don't want to have to revert back to stock and unroot and take it to Verizon to see if they can fix it.
So here's the details of what happened. I don't know if it's fixable, but I thought I'd see if anyone could offer some advice.
I was running DL30 Blackhole, very basic. Had a theme installed over it. Everything was running perfectly fine for a while. And then I was getting on the internet to do something, and connected to wifi. The wifi was through my college, so you had to login on their homepage instead of just entering a password, and the page wasn't coming up, internet was being extremely slow. So I tried turning off mobile data to see if it might force me to login to the page for wifi. Turned of 3G. Nothing happened. Turned off wifi. Turned 3g back on. Then I got a google system force close error and my phone rebooted itself.... Now I have no vibration AT ALL. No hatic feedback, no vibration for notifications. Nothing.
There was nothing even related to vibration that should have happened in this situation, my phone just freaked out. Didn't drop it or hit it on anything at all, it was laying flat on a table. So I don't know if something just fried my phone's vibration or what, but I would love it if someone out there had a suggestion for me.
Click to expand...
Click to collapse
I had a similar issue. I actually flashed my phone all the way back to stock. Still no vibrate. I think there could be an issue with the vibrate motor on the fascinate.
I say that because there was nothing I could do to bring vibrate back. All of sudden, it began working again for one day. After that one day vibrate and haptic working, it stopped working for another couple of days. Then, I dropped the phone on accident. Vibrate came back. Eventually, it stopped working again so I took the phone to verizon and they ordered me a new one.. No charge. I bought my phone in Sept 2010.
Good Luck!