Some time ago I raised this problem in connection with my TyTN II and got no real response.
As exactly the same problem affects the Touch HD I thought I would ask again here.
If an email with an attachment is received from a POP3 mail server it is only possible to see the attachment if the email was sent in Text format. If the email was sent in HTML format the attachment although downloaded remains invisible.
Essentially if an email with an attachment is received via POP3 in Text Format then both the message and the attachment are received by the Touch HD and the attachment can be opened by clicking on the link in the message.
However, if the same email is sent in HTML Format the message and the attachment are again received by the TyTN but there is no link to the attachment in the message and it cannot be opened.
If the same emails are collected from Outlook via ActiveSync all the attachments are visible and can be opened irrespective of whether the email is in Text or HTML Format. Likewise if one uses an alternative mail program such as Flexmail the attachments can all be seen.
To make matters worse it seems as though the "hidden" attachments are saved with the message on the device itself rather than on the Storage card so could rapidly eat up the available memory.
I therefore wondered if anyone had found a solution to the problem.
Many thanks
Related
Hi There,
I have a problem with email attachments in a pop3 account. My new XDA Exec downloads messages OK and reports that they are big (500KB+) but there is no icon for the attachment in the list view and when I open it there is no attachment listed in the body of the email.
Never had this problem with the XDAIIs....Grrrrrr
Any ideas??
Many thanks
Pointy
Oh well, Hard Rest it is then....
Cheers
Hi all,
since some days I am trying to send an e-mail with attachments from my new Treo Pro.
When I send an e-mail without attachments everything works fine. If I attach any kind of file (no matter what file or what size) it takes some time after pressing "Send" before I get an error message telling me either the network connection was down or the account details were wrong.
This occurs with all POP3 and IMAP accounts. No difference if GSM / 3G or WiFi.
There is definitely no way to send an e-mail with an attached file as of now.
Is there anything I can do about this problem? It is pretty annoying since I need to send out attachments quite often
Thanks!
Regards,
Bama
I can send attachments fine. Not sure what could cause that problem.
What email provider are you trying?
Hi,
I was trying various German e-mail providers such as T-Online, GMX, Daybyday. Neither one of them would work...
Regards,
Bama
JwY,
Believe it or not by now I found the culprit for this issue.
When testing some other thing I found that Hotmail would work to send mails with attachment. So it had to be related to the settings of the mail application.
Finally, I disabled the checkbox to save attachments on the storage card. Suddenly I was able to send e-mails with attachments. So I deleted the Inbox folder on the storage card and enabled the checkbox for saving attachments on the storage card again. Everything works now.
Apparently the Inbox folder on the storage card was corrupted...
Regards,
Bama
Glad you figured it out.
Hi guys,
I have the HD2 and I set it with 2 differents accounts settings.
1st Account : my company settings in POP
2nd Account : my company settings in IMAP
From my computer, I send email to these accounts with attached a pdf file and on the email body, 3 inserted pictures (2photos and 1 pic into the signature)
In the POP account, I could access to the attached PDF file but I could not see the inserted pics.
In the IMAP account, I could see the inserted pics but not the attached pdf file.
This is very annoying as I will use the HD2 for business purpose, I have very often emails with photos inserted + word or pdf files attached...
I sent the same email to IPHONE and I could get the email with all attached files and inserted pics perfectly
Do you think that this problem is coming from wm6.5 or from the Phone ??
Pocket outlook cannot manage multi attachment
On the IMAP settings, I have set download full mail and all attachments.
On the POP, download the full email.
I realized as well that if I remove the inserted pics, I can see the attached pdf file on the IMAP account.
is someone getting the same issue ???
Hi I Use My HD2 To See My Email But There Is A Problem That every Time I Try To DownLoad The Attachment Video Or File In My Email The System Said The File Is Too Big And I Cant DownLoad It So Can Anyone help Me Please .
Thanks In Advance And I'm Sorry For My English
by default the message and attachments are saved to phone memory. could your memory be full? try ...
mail tab - inbox - menu - tools options storage and select use storage card for attachments
I Do This Step And I Also Had The Same Problem ??????
Do you use hotmail account (or any other from windows live)? I have the same issue with my hotmail account however when using another mail account via pop3 access then I have no problem.
With hotmail I am not able to make the phone to download complete message with its attachement. Every mail is just a header and when I want the complete message with the attachment I have to click on the attachment icon and it starts to download. But this is max up to a few MB (I am not sure but I think that I was not able to download attachment bigger than 3 or 4 MB.
On the opposite when using my second mail account accessible via pop3 I can set up the phone to download the whole message instead of just header and the size of attachment doesnt matter.
Yes Thats Right I Use HotMail , But Do You Have Another Program That Let Me DownLoad More Then That
No, I am using just the built-in outlook - so this is not dependent on a software. I think it is a question of the way how do you communicate with mail server. As I said when I am using pop3 access I have no problem. However for Hotmail the default access is not via pop3.
How Can I Use OutLook can AnyOne Tech Me Please
Hotmail, POP3, IMAP4, et cetera are all garbage ways to access your e-mail.
Paying for hosted Exchange is the best way in my opinion...
...or, even better, do what I do and host your own Exchange at home!
Can You Tell Me How (Spike15)
My exchange email looses attachments. It's a bit confusing because some of the attachments are coming through and some are not. Even if I know that the email I received contains an attachment there is no visible symbol for it but at the same time keeps loading (probably the attachment itself). Eventually nothing happens.
Anybody else experiencing same issue?
I don't have this issue. Although the mail client shows attachment icon for some mails that contain images inline. Could this be the case for you?
No issues here with exchange 2007. But I experience a tiny problem with attachments in company's outlook clients and is that some times people who use osx and send mail to us that contains pdf then the attachment disappears from Outlook but if you connect to exchange with Web via \owa address the attachments are there.
Question is if you ever got attachments in a mobile no matter what OS from that specific exchange server?
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