ok i've had my wizard for a long while now and as i move fwd with my newly acquired omnia hd..i decided to write this arbituary as still to date some of the issues listed cause suffering to its loving owners and are not yet fully addressed.
1 - Wizard's White Screen Of Death (WSOD) :
- Not to confuse this with white screens occuring at application crashes , the issue discussed is when you get a white screen out of the blue while nothing is running..some tried to address the issue as pressure problem / cable problem / connectors problem / screen .. (ok the list included all wizard's components realy) but here goes the answer : Processor failure due to sustaining untolerable tempreture..how to solve you ask ? Trouble-shooting heat can be hactic , the list starts from faulty battery that emitts erritating heat and ends with continues utilization of the lcd screen and passes through the ageing wizard boards that acquired failing capacitors (you can never have em replaced , not unless you are a swiss watch-maker)..so my advice..replace the battery and dim the lcd lights , if the problem continues then u know its the board , ditch it at no remorse.
2 - Wizard freezes in you pocket and wont come back on powering on/resume:
would return rings to callers , the green led works , yet you cant get it to unsleep using the power button (some thought it was pressure / some thought it was heat / others the cables .. touch pad .. blass) but here goes the answer : this problem can be caused by either a software you installed (ex: spb shell) that would manage to have the connection with the touch-pad running even on suspending the devise and would occasionaly go buffer over-run due to several and continues press strokes (easy to test as you can always backup then hard reset your device then fully press the screen while off for two minutes , if it comes back then its software issue) so hard resetting and neglecting the problematic software can help (in all cases i experimented with , uninstalling faulty application didnt help as the change is done within registry and is left there permenently and i didnt find myself entreagued to trap these changes) ... if not however your issue will lay in the on board battery receptor (the black device with pins connecting to the battery) through out time (or maybe by chance) such a device (plastic based) is dislocated by a fraction of a mm. and would cause the metal connecters to disconnect/reconnect upon sudden movement of the device (the ultration in current can cause the processor to crash and rendered to such state) how to solve this issue is to simply : pop your device open , use hot air (dont take your time!) to move the battery receptor 1 mm. inwards..that or apply paper inserts to firmly rests the battery unmovable.
3 - After flashing several roms , flashing a new rom continues successfully yet you power-up to find out your older rom remains unchanged:
some thought its usb cable problem , others hinted broken bootloader , others suspected the usb socket .. ok you just corruped your spl , ipl (they do return the correct version numbers on booting) so flashing a rom with ipl , spl (such as official rom or famous CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE) will solve that and do note that most custom roms come free of ipl / spl to become compatible with annoying G4 board along with our beloved G3.
4 - Official rom indicates that your device id is of a different brand and thus official rom and licensed add ons wont install:
some thought it was a defensive mechanism for locked devices (yet owners of unlocked devices managed to get there too!) .. ok let me be brief on this one .. you have corrupted your IPL / SPL and last but not least your "IMEI" , yes thats possible , and on installing a cute rom that would not authenticate validity of IPL / SPL / IMEI such as Wizard_Love_2.26.10.2_WWE_Novii_CF2 you will get to notice that your IMEI managed to change despite that its the same board..so there is only one way to get out of this and here is how :
a - install CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE
b - run awizard and have it unlock CID and then upload / enable rapi.cab
c - use your device explorer to browse to device root and install rapi.cab uploaded there
d - restart your device
e - reinstall CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE
f - repeate steps b through d
g - run iwizard_979 and have it change your IMEI to the one printed on the box of your wizard or under the battery
5 - Why am i getting so much corruptions on my device :
Some suspected a faulty memory chip..others suspected faulty roms..yet the answer is : your battery is defected .. most rom / ipl / spl / imei corruptions are related to altering flow of current .. so follow methods listed in solving bullet problem (2) up or have your battery replaced.
6 - I try to power my device , but it takes several seconds before the htc logo appears , sometimes i have to remove reseat the battery:
Some suspected rom , others suspected battery .. but the answer is : your board capacitors are defected , a board (if still available) replacement is due.
7 - Help! the device freezes at splash screen :
Some suspected a rom corruption , brilliants suggested entering bootloader mode by pressing and holding camera button then power the device and have a rom written to device , geeks tried to hack into the device at that state and trying to trouble shoot from there..but here goes the easiest and handiest thing to do that is 99% effective: press and hold Comm + Talk + Power .. a black screen pops up and ask you if you want to format your device , press Dial .. the device formats and restore factory defaults and opens smoothly (btw be patiant as on hard reset the device takes more time to boot) .. now you thought the rom was corrupted .. how could hard resetting a corrupted rom without re-installing make it work .. nopes it wasnt corrupted .. your device just acquired a failing (coarking) startup file that a hard reset would replace from rom or pre-cabs.
Finally hope this article addresses and enlighten u to furtherly address craziness thrown at us by the famous wizard.
Related
universal stuck after failed upgrade
can anyone shed some light on my problem !!
situation - tried to upgrade executive rom - upgrade seemed to run well right throught to the congratulations screen - i was then told to reset device after which i was given the prompt - press x or 0.
after which the device tried to reboot however !!! and this is where it goes expensivley wrong the machine then poweres up with a very unusual screen pattern - it looks like a fizzy hash of red green and blue pixels - the device will not power down or anything - i f i squint at the screen i can see what is almost text around three lines near bottom right of screen but it is impossible to decipher. if i soft key - - and reset then i get back to the familier grey back drop with the request "press 0 to restore - press x to exit"
whichever i choose the above situatipon prevails.
i have read many many posts all bear no fruit whatsoever - i try running the mtty utility ( suspecting that i have issues with bootloader) but i cant get it to offer me a usb conection - i have religiously worked through various trouble shoots on this including running it on laptop which isnt installed with activsync, on this i am offered com 1 - 2 - 3
but nothing seems to connect to the device i would like somone to confirm if i am in a retrievable situation or that i am wasteing my time - idealy if anyone could point me at or guide me through to a solution i would happily show my appreciation via a donation to this forum and or otherwise.
if i try to run helimis rom using noid.exe i get error code 150 - this suggest to me that the utility is connecting to the device although i am not completly convinced it is connecting.
please be assured i am not trying to avoid helping myself with this post i am prepared to read and search through posts " which i have been doing" but i guess due to my inexperiance i might be overlooking some relative information.
I've had several Wizards with problems, the Wizard I've got right now has a problem that I've never seen before.
When I turn on the (SPV M3000) It shows the Orange bootscreen with this information:
IPL 2.18
SPL 2.18
GSM 01.04.10
OS 2.18.1.3
After seeing this bootscreen for about 20 seconds the SPV M3000 shut down itself.
Starting the phone from the bootloader doesn't make any difference.
When I use the buttons for a hard reset and press the send button, the phone shows Format is complete. After a few seconds it boots and show the bootscreen but than it also shut down itself.
Can anyone tell me if this is a hardware or a software issue ?
Cant say for sure.If the phone is still under warranty take it back for repairing.If it is not,hen you have screwed up anyway I mean if its not under warranty try upgrading the rom (flash it) to one of the many excellent roms available here..
It may be possible for a dead battery (or the battery failed to charge due to some reasons).
Pat123 said:
Cant say for sure.If the phone is still under warranty take it back for repairing.If it is not,hen you have screwed up anyway I mean if its not under warranty try upgrading the rom (flash it) to one of the many excellent roms available here..
Click to expand...
Click to collapse
No the phone is not under warranty anymore. I bought if from someone becouse I thought it was just a simple problem. But how shouldI flash the rom if the phone shut itself down after 20 seconds ? This also happens when the phone is in bootloader mode.
starkwong said:
It may be possible for a dead battery (or the battery failed to charge due to some reasons).
Click to expand...
Click to collapse
I allready used a full charged battery from another Wizard but still the same problem.
Is there some else with another solution please ?
Not much help from me here, but from what it seems, since the phone also shut downs in bootloader mode, it would heavily suspect it is a hardware fault (as it is not the battery). As in bootloader mode, you either can get into it or not. Once you are in it, it will go into a listening mode and do nothing. As such, I cant think of a software problem that can mess it up that good. As for the 20 seconds shut down, chances are there are some (example) short circuit around the unit that, once you switch it on, things inside gets hot, and activating the problem.
You can also do some test. Try to use a accurate stop watch (to the mili seconds) to time the shut down (in bootloader mode) in different temperature environment (i.e. at night cold, in the sun warm, etc), and it should give you a slight different in the shutdown time. IF NOT, you can hope it is a software issue.
The battery works on other Wizard?
I'm still having this problem, does anyone knows a solution ?
I had similar problem but after several times it restarted it was unable to turn it on again. It`s not working anymore. I think the same, that this is a hardware issue. Maybe the water or humidity caused some short circuit and made some damage.
Hello everybody,
After flashing an Elfin Rom to my Elf, my Elf stuck at there colors screen. Vodafone-Shop was quite helpful and they sent me a new Elf
I have been using the new Elf for about 3 weeks and for the third time (happens almost one time in a week), my Elf does not recognize, that i press the power button. If the display was off, i see that the led blinks and even the long pressing of the power button does not change anything. The only solution was a soft reset. Today i lived it again, but this time the display was on and it did not turn off. Holding the power button for a few seconds and restarting was the solution.
Has anyone the same problem or any ideas why it can happen?
Thanks in advance...
Erkan
On my HTC Touch (P3451) I have the same problem: The phone randomly freezes in such a way that I have to do a soft reset. Also, when the phone is on stand-by, when I press the On/Off button (to turn the screen on) nothing happens... neither if I press any of the other buttons (green, red or camera),despite of this, the green led of the top still blinks... Some other times, it justs restarts by it's own, no matter what I'm doing (a few time during today screen, some other using office, a couple listening tu music, and a lot of times when it was on stand by in my pocket).
Also, the phone loses the cellular signal very often (I don't know if that is related to the freezing problem).
I've tried doing a hard reset an using it without any 3rd party programs installes, but the problem persist.
I tried taking it to the vendor in Lima (where I live), but they say that because thre's a small scratch on the case, the warranty is void...
I don't know what to do about this... Any suggestions? please?
This is a hardware problem, This problem is associated with faulty motherboard, and suddenly, in a few days you will notice that phone will stop getting power on, it generally happens when phone falls on hard surface from a height, may due some dislocation of micro soldering. Its better you report to service centre, if the phone the phone is in warranty, they will replace motherboard free of cost, only issue is your device IMEI number will change with motherboard replacement.
i think the problem was something to do with the software. i flashed the Junior version of Onyx ROM with Windows Mobile 6.1 to my Elf, which has YouTube and GoogleEarth preinstalled and is memory-friendly at the same time. Now my Elf does not freez anymore.
I think it's a software problem.
I flashed a lot of ROMs in my Elf but, after a flash version 3.1.1 of really great Onyx Sr., the phone starts to have a bad behavior. It's freeze a lot and the green led still blinks.
I will try to use normal light off and shutdown method instead of using ShutXP to try. But it's definitely a software problem.
--
Marcos Guimarães
Brazil
HI marcosvafg,
i have done the same like you, marcosvafg. but unfortunately my touch is lost in black-screen-smart-moblity-screen-space. can you give me a detailed description what you have done to restart your mobile phone?
i did this:
- go into bootloader
- start to install new rom
but every rom i used i got an error (image is corrupted, wrong model ID). which rom did you use?
many thanks
alex0123
I had a problem where my Elf started freezing almost after me entering the PIN. It is true that it got a rough drop just before doing it, but no serious damage was done to its skin.
I got it to the company and they changed the motherboard free of charge.
Hi guys,
i think gagandeepbains is right that this is a hardware problem. Because i lived it many times with some other cooked ROMs, and i can say that it is happening mostly when the temperature in the environment is low. maybe it is a reason, why this happens usually, when leaving the mobile on overnight...
after flashing my original ROM, i"ll give it back to Vodafone and ask for a change.
for you all, if you still have warranty, bring those back (and who knows, maybe you get an ELFIN instead of an ELF).
the same thing happened to my elf when i first got it back in august last year.
was a hardware problem, orange UK sent it to HTC for repair and i got it back 3 weeks later with a new motherboard in the phone,
also got a surprise to find that they had also upgraded the memory.
i sent in an elf and got an elfin back.
i thought that was a nice surprise
alright.
but to make sure, you can always upgrade to 03.21.90 radio.
thats the most stable one.
I had the same problem but with coocked roms (rarely with the original one)
early onyx roms had a bug with ELF but not in new roms
If still in warrenty try to change it again
Hey guys,
when i start my mobile i am able to view the following things
ONBL 1.07.000
SPL 1.07.000
OS 1.07.000
my phone was working very well but suddenly it stopped when a call came and then after when i restarted i was not able to see GSM version over there but that line was left blank
and i am not able to go beyond HTC screen which displays this thing, when i start it then it self keeps restarting till i remove battery from it...
if i put it on charging then also the same thing happens..it starts automatically and keeps restarting... when it is in charging by charger or usb i am not able to see the yellow light on the phone which indicates that it is charging ... but some times i can see the yellow light .....
I am not even able to do hard reset with both phone keys green and red simultaneously ..
but i am able to get the 3 color screen by pressing camera key and power key.
i am not able to see the winodws screen any more ............
i tried to boot it without SIM and SD card also but no result..
and i am not able to know why i am not able to do hard reset....(because for it i have tried a lot..)
talajiam said:
Hey guys,
when i start my mobile i am able to view the following things
ONBL 1.07.000
SPL 1.07.000
OS 1.07.000
my phone was working very well but suddenly it stopped when a call came and then after when i restarted i was not able to see GSM version over there but that line was left blank
and i am not able to go beyond HTC screen which displays this thing, when i start it then it self keeps restarting till i remove battery from it...
if i put it on charging then also the same thing happens..it starts automatically and keeps restarting... when it is in charging by charger or usb i am not able to see the yellow light on the phone which indicates that it is charging ... but some times i can see the yellow light .....
I am not even able to do hard reset with both phone keys green and red simultaneously ..
but i am able to get the 3 color screen by pressing camera key and power key.
i am not able to see the winodws screen any more ............
i tried to boot it without SIM and SD card also but no result..
and i am not able to know why i am not able to do hard reset....(because for it i have tried a lot..)
Click to expand...
Click to collapse
Take it to a service center, if it is in warranty, they will rectify it for free. I think you radio is screwed up.
hey thanks for reply...
mine is not i warranty so can i expect that it will be repaired or not ..........
or can u suggest me any shop in mumbai who can do it .....
can you please say me that whether it is a hardware problem or a software problme..
can i cure it my self with the rom's avaiable on this forum
can one more thing why i am not able to hard rest my phone.....
can anyone plz tell me ..........
its urgent
It looks to me as a software problem. Not very sure though. See in the wiki if a radio is available or not. I am not very sure. But please note that before you flash your radio you need to patch your SPL using krazy's thread.
None of the ROMs available here has radio integrated. But you may ask the master chefs like ramersonw, krazy or ankit if they have a radio ROM with them.
Best of Luck
hey thanks...
so i have one problem solved as if i thinks because it is not a hardware problem..
but still have 2 problem...
1) why am i not able to do hard reset.....
2) if i will be able to find a radio rom ever or not.............
if any one can help me in this i will be much thank full to u.............
Hi all,
My HTC Touch doesn't load. The blue "Windows Mobile" screen comes up - then nothing else happens.
I've tried pressing the red and green buttons while inserting the stylus into the reset button - the screen goes black while the stylus is in, then I get that blue screen again. The only way I can switch it off is to remove the battery.
I've tried removing & reinserting the battery. I've tried a new battery.
It was working fine, but wouldn't sync with my comp. I switched it off & on again so Windows would detect the connection, and this happened!
It's about 30 degs Celsius in here - don't know if that makes a difference ...
HEEEELP!
Thankyou.
Never mind ... it just started working again after 60 mins of not working ... note to self, don't keep anything vital on there ...
*edit* and now it's not working again. I think something's close to dying in there ... Okay, I still need help please!
And now it's not working again. It seems once I get it working, I can't switch it off for ANY reason, or the problem crops up again.
How can I fix it once and for all please?
Thanks.
Hopeful bump?
Hi Kettie
You have to convince ppl here that you tried to solve your problem and then ask for help in the appropriate thread Did you read this http://forum.xda-developers.com/showthread.php?t=406721 ?
Thanks for replying ... I thought this was the right place cos I found these forums on google when searching for answers to my problem.
I had been through the docs, but I'm still hugely confused. I'm not sure that my Elf's problems count as 'bricked', and not sure what the Bootloader menu is or if it would even be helpful for my problems, but I'll post in that link you gave and maybe some kind soul will take pity on me!
*edit* I've posted in a new place, but I'm fairly certain it's yet another WRONG place. The thread is called "[REF]Recover / Revive your dead / bricked HTC ELF or ELFIN[ONLINE]" which seems right, cos the phone is partly dead, but that thread is in the " Elf upgrading etc." section, and I wasn't trying to upgrade, just to use the thing. Also, the last 2 people to post there never got any help.
Where should I be posting please?
Thanks!
First try to hard reset:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
Thank you, I had tried that following information on these forums. When the Elf is stuck in the blue Windows screen startup mode, all that happens when I try to hard reset is that the screen goes black until I take the stylus out of the reset button, then it goes back to the blue screen.
I hadn't tried it when the unit is working, but just did ... all that happened was that it successfully rebooted ... but it didn't ask me if I wanted to delete all my data, and it didn't delete in fact delete anything.
Great news, good Elfing
Why "great news"? I've still got the same problem I had. If I turn the PDA off, then it'll take several hours of turning the machine on, then pulling the battery out to turn it off, then turning it on again, to get it to go through the bootup process.
Plus now it looks like I can't hard-reset even if I want to ...
The unit's only good once I've got it up and running ... I still have my original problem ...
Sorry, I thought you solved the prob
I read something about chinese elf clones, one of the signs is they don't hard reset like normal elf http://forum.xda-developers.com/showthread.php?t=548277&highlight=chinese+elf+clones
Can you run this app http://forum.xda-developers.com/showthread.php?t=418892&highlight=chinese+elf+clones ?
I'm going to bed, we'll see tomorrow
I think it might be a clone, but the hard reset thing used to work in the past (done it a couple of times previously when ActiveSync stopped working on my XP machine - in the end, upgrading to Vista fixed that problem).
Hard reset stopped working around the time that it also stopped wanting to start up after being switched off...
I'll try the program when I'm back on that Vista computer, will post the results here later.
Thanks!
Okay, I tried running the app, but it didn't work. So I tried installing the two cab files onto the Elf, THAT worked, but the app still didn't. Which I guess means it's a clone (either that, or I'm doing something wrong in running these apps).
Basically, it told me:
HTC Touch device information - by dsixda
Touch version : Unknown
Device ID : Unknown
CID : Unknown
IPL : ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
SPL : Unknown
ROM Version : Unknown
ExtROM Version : None
Operator Version: None
AKU Version : 0.5.0
Page Pool (MB) : Unknown
RAM Size (MB) : Unknown
ROM Size (MB) : Unknown
Model No. : Unknown
Part Number : Unknown
MCC+MNC : Not found
IMEI (private) : Unknown
Serial Number (private): Unknown
MAC Address (private) : Unknown
I guess this doesn't help you help me much ... but still, any other clues about how I can get this thing to switch on first time, every time, and get past the blue (not green) Windows Mobile screen?
Thanks so much!
same problem is the with my elfin also ... i cant reboot my ppc. it takes 20 to 30 mins to get completely loaded and back to normal. did u check if ur air plane mode and the phone mode are working fine. i was not working in my case. ive given it for service.have to wait till i get it back.
I'm not sure what "airplane mode" is ... but I can send/receive calls just fine, send/receive texts just fine, and turn the phone on and off in the 'connectivity' window ... when the thing is working, it's just great.
The only problem I have with it is that if I turn it off, I might not be able to turn it on again.
Maybe it's a software issue ... if it were a computer, I could use 'safe mode' to boot with minimal apps and see what the problem is. Is there anything like that for Windows Mobile?
there is no specific safe mode boot in wm as far as i know. try changing ur mother board.. if u r still in warrenty its well and gud.
Nope, it's not. And I wouldn't know where to get another motherboard, or how to change it. :/
Hi Kettie
From your device info, or lack of it, it seems you have a clone. Now in order to see if your problem is software related, you have to try hard reset this will set it back to factory defaults. Copy paste " chinese elf clone " in the general search and read what others say, you'll also find what are the other combinations for hard reset.