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Hello everybody,
After flashing an Elfin Rom to my Elf, my Elf stuck at there colors screen. Vodafone-Shop was quite helpful and they sent me a new Elf
I have been using the new Elf for about 3 weeks and for the third time (happens almost one time in a week), my Elf does not recognize, that i press the power button. If the display was off, i see that the led blinks and even the long pressing of the power button does not change anything. The only solution was a soft reset. Today i lived it again, but this time the display was on and it did not turn off. Holding the power button for a few seconds and restarting was the solution.
Has anyone the same problem or any ideas why it can happen?
Thanks in advance...
Erkan
On my HTC Touch (P3451) I have the same problem: The phone randomly freezes in such a way that I have to do a soft reset. Also, when the phone is on stand-by, when I press the On/Off button (to turn the screen on) nothing happens... neither if I press any of the other buttons (green, red or camera),despite of this, the green led of the top still blinks... Some other times, it justs restarts by it's own, no matter what I'm doing (a few time during today screen, some other using office, a couple listening tu music, and a lot of times when it was on stand by in my pocket).
Also, the phone loses the cellular signal very often (I don't know if that is related to the freezing problem).
I've tried doing a hard reset an using it without any 3rd party programs installes, but the problem persist.
I tried taking it to the vendor in Lima (where I live), but they say that because thre's a small scratch on the case, the warranty is void...
I don't know what to do about this... Any suggestions? please?
This is a hardware problem, This problem is associated with faulty motherboard, and suddenly, in a few days you will notice that phone will stop getting power on, it generally happens when phone falls on hard surface from a height, may due some dislocation of micro soldering. Its better you report to service centre, if the phone the phone is in warranty, they will replace motherboard free of cost, only issue is your device IMEI number will change with motherboard replacement.
i think the problem was something to do with the software. i flashed the Junior version of Onyx ROM with Windows Mobile 6.1 to my Elf, which has YouTube and GoogleEarth preinstalled and is memory-friendly at the same time. Now my Elf does not freez anymore.
I think it's a software problem.
I flashed a lot of ROMs in my Elf but, after a flash version 3.1.1 of really great Onyx Sr., the phone starts to have a bad behavior. It's freeze a lot and the green led still blinks.
I will try to use normal light off and shutdown method instead of using ShutXP to try. But it's definitely a software problem.
--
Marcos Guimarães
Brazil
HI marcosvafg,
i have done the same like you, marcosvafg. but unfortunately my touch is lost in black-screen-smart-moblity-screen-space. can you give me a detailed description what you have done to restart your mobile phone?
i did this:
- go into bootloader
- start to install new rom
but every rom i used i got an error (image is corrupted, wrong model ID). which rom did you use?
many thanks
alex0123
I had a problem where my Elf started freezing almost after me entering the PIN. It is true that it got a rough drop just before doing it, but no serious damage was done to its skin.
I got it to the company and they changed the motherboard free of charge.
Hi guys,
i think gagandeepbains is right that this is a hardware problem. Because i lived it many times with some other cooked ROMs, and i can say that it is happening mostly when the temperature in the environment is low. maybe it is a reason, why this happens usually, when leaving the mobile on overnight...
after flashing my original ROM, i"ll give it back to Vodafone and ask for a change.
for you all, if you still have warranty, bring those back (and who knows, maybe you get an ELFIN instead of an ELF).
the same thing happened to my elf when i first got it back in august last year.
was a hardware problem, orange UK sent it to HTC for repair and i got it back 3 weeks later with a new motherboard in the phone,
also got a surprise to find that they had also upgraded the memory.
i sent in an elf and got an elfin back.
i thought that was a nice surprise
alright.
but to make sure, you can always upgrade to 03.21.90 radio.
thats the most stable one.
I had the same problem but with coocked roms (rarely with the original one)
early onyx roms had a bug with ELF but not in new roms
If still in warrenty try to change it again
hi peopple. i have a htc touch p3450 with 128/256, the problem is when i turn off the device and then turned on appears the blue screen on windows mobile and the the device restarted and i have to calibrate the screen, put the hour, the password, and this steps, its like the device had a hard reset everytime i turned off. sometimes the device turned off from it self and i had to push the camera botton, volume up and reset with the device turn on, after few minutes the device starting again like the same way like i say you some lines before.
ok, the other day i try to find the way to fix my device, but i found a problem, better say two prolems. my device dosnt entry in a boot loader mode, and i try millions times on millions diferents ways and nothing happens. the second problem in this moments my device are totaly dead, only turn on the blue screen and i made the hard reset and nothing, dosnt start like before, i cant made anything. i try with a gold card anda nothing all result impossible
please experts i need yours help!!!!
peopple sory for my english, its so bad!! im from argentina!
i hope you can understend me anda try to help me
first of, sounds like your backup battery is dead, you tried charging overnight? That should hopefully charge it. Secondly, what else have you trid from the rom section? Have you flashed a custom rom?
If not, and overnight ac charge doesn't help the backup battery, do you still have warranth, as it could be worth returning to htc?
Stu
I think there's something wrong with your phone, with the phone's memory because it keeps forgetting things, try to make contact with your provider or HTC
Caution
Your problem can only be guessed from the info you have given
If it does something similar to a Hard-Reset every time you power on/off
then it can be a problem with the flash memory, or you can have a corrupted ROM
If its completely bricked (no backlight) and you head to the HTC Service center, and they find that you have custom ROM modifications they will most probably deny you warranty and/or service
Good luck
I personal think it has been overheated, buy/get/try a new battery and it will work again. turn it off and get a cooler or something like that and cool the phone and let it for 1 day on your table or somewhere and hard-reset the next day.
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
interesting problem. Most times if a problem persists across hard resets/ rom flashes with task 29, etc, then it is usually a hardware problem.
Have you tried calling your carrier or htc for tech support, maybe a new phone?
Solution?
Hi,
I also had this same problem. I solved it, strangely, by plugging the phone in to charge then unpugging and reseting. Hope this works for you too!
Scott
Unfortunately I cannot benefit from the warranty service or free replacement.
The repair costs would not be an issue. The only thing that bothers me is that I don't know if is a hardware or software related.
If I consider the symptoms it should be soft related. But if I consider the thing that nothing of the above mentioned worked, then I have to tag it as hardware issue.
The only thing that could trigger such a behaviour is the fact that this weekend I had it in some high temperature environment ... trying to hold the phone which was charging, in a car without AC, outside temperature 37 Celsius in the shadow, I almost burned my hand ... so maybe some strange protection was triggered.
Another strange behaviour it had, is that i could not charge it on various trials. With the charger connected, in car or at home, it would not charge and the signal led which on normal charge is amber, in these cases was blinking between amber and green.
if the phone gets too hot, it won't charge. That is a safety feature.
Make sure you check your battery contacts as well, where the battery sits in the phone. If the middle one is bent so it doesn't make contact with the phone, it can give you the flashing led.
I thought I read on here that the hd2's were warrantied by htc for 2 years, based off serial number. Wouldn't hurt to call and see.
But it sounds like something fried in the heat.
Thanks for the feedback. I'll try to see if I can have a service check on it.
danielterci said:
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
Click to expand...
Click to collapse
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Ahkau said:
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Click to expand...
Click to collapse
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
nrfitchett4 said:
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
Click to expand...
Click to collapse
You might be right. I really dun know if it is a hardware or software problem. But, it's kind of interesting that after u plugin it will work for quite some times. And, it will come back after the next soft reset.
OMG!! ... this means that I've just got the HD2 Ebola disease. )
Now being serious, after flashing 3 ROMs, hundred of soft resets, battery in out ... and one long night ...I just give up.
I will just try not to have the phone discharged. I hope there will be a solution sometimes soon.
Possible solution
I had the same problem.
I removed the cover, cleaned the two contacts on the back of the cover and for some unknown reason it returned to normal (although I was holding a pencil in a threatening manner to the red reset button).
What are these nodules for? I think more to do with reception, but it worked perfectly.
Cero92 said:
Hi all, i just got a Qtek 9090 with WM2003 (ITA). I upgraded to WM6.1, but now it has some strange problems: first of all, when it goes in standby, sometimes it doesn't wake up. If i have to reset it, most of times it doesn't boot (it shut down before WM loads) or i get R: None G: None and i have to reset again (otherwise the phone won't work).
The lock at the boot doesn't happen when the phone is connected at the USB port (i think that's because it charges, maybe it's a battery problem?)
Another thing is that i can't turn it off: if i hold pressed the power button, it deactivate the backlught but the device stays on, and if i make another long press, i get the backlight back again... I had this problem also with WM2003, maybe it's normal?
What do you think? Whan can i do?
Click to expand...
Click to collapse
Have you make a HardReset?
The correct HardReset, not only reset and press Power button!!!
See in my HowTo Section...
and why not WM6.5.5 see here
yep, hard reset is a good start, but about your other problems:
the device does not really turn off, like other phones. pressing the power button makes it go to hibernate, the display turns off, depending on your settings, it locks the hardware buttons and it shuts off wi-fi, it hardly uses any energy but gsm/gprs stay on.
the device seems to be off, yet the phone is one and you can be called. that is the closest you get to switching it off. when you turn on airplane mode, the battery consumption is even less so there is not really a need to turn it off.
pressing and holding the power button always was for the backlight. many other devices open up a shutdown menu when you do that, that would allow you to turn it off, soft reset, or switch off the backlight, but for the BA, that is not the standard. however, if i read it right, d-two is working on remapping the power button, probably for that cause.
the R: none G: none issue is known and not a problem with your phone, whenever you run out of power or remove the battery for a second, the next boot will be w/o radio (R and most roms don't allow booting without it. that's why you get stuck there and have to perform a soft reset. back in the days of wm2003 i used to remove the battery when the device froze to reset it w/o the stylus, because it didn't matter then. with cooked roms, it is different, just like the booting splash screen or the way to perform a hard reset, many things change on a cooked rom.
the issue with waking up from standby, or the SOD (standby of death) is an issue, that most likely has something to do with a backup, restored after flashing another os, or maybe you didn't perform a hard reset, as stated by d-two. you should do that, now that the device is still new, you have nothing to lose
also, read through the tutorials posted by d-two and myself, whether you missed anything while flashing.
The "real" hard reset is the one i can get by pressing camera + record button and reset? If so, i already did it after flash (i use d-two 6.1 Manila ROM in WWE)
It shows me 3 options, i put on YES "Clean Registry Hive" and "Format Storage" then i press the mail button, the screen become white for a while and the next boot al seems to be ok.
It seems, because after some time i get again the "standby of death" and, if i press the reset button, the most of time it won't boot up again (it turns off before i can get to WM), if it works phone doesn't. All these boot problem can be avoided by connecting the phone to the usb cradle, so maybe it's also a battery problem, i think...
@ d-two: i'll try your new ROM, however before i've tried your 6.1 ROM
I've already read your guide because i've got Windows 7 and i couldn't flash without your tutorial
NEWS: installed d-two new ROM, after flash i made the hard reset selecting the second and the third options, then i get the blank screen and, when viewing the htc screen, it shut down itself like it did before
As always, with the usb connected, it has no problem :\
It can be battery power - battery is old, and it doesn't provide current [A], or voltage drops [V] and phone think, it's empty.
Maybe you can try with new battery, or buy 2 nokia bl-4c batteries and repair orginal battery (somewhere on forum there is a tutorial about that - but use bl4c, not bl5c like in tutorial - bl5c are too thick to fit)
n0rbi666 said:
It can be battery power - battery is old, and it doesn't provide current [A], or voltage drops [V] and phone think, it's empty.
Maybe you can try with new battery, or buy 2 nokia bl-4c batteries and repair orginal battery (somewhere on forum there is a tutorial about that - but use bl4c, not bl5c like in tutorial - bl5c are too thick to fit)
Click to expand...
Click to collapse
That's what i was thinking (and that's i hope it isn't)... Now with another recharge cycle it seems to be good also with cooked ROMs, i hope it's solved
Maybe you just have to charge/discharge it for 4-5 times, and it will restore it's capacity. Mine BA was turning off when battery indicator was showing ~60-70%, and now I'm waiting for new battery (i destroyed original )
"charge/discharge it for 4-5 times" does not have an effect on Li-ion kind of batteries. This is probably a software problem. When you turn your phone on (after removing a battery) it always shows "None" for R and G, so just press Reset button and it will be ok. I use Reset to power it on Then you can flash 6.5.5 which doesn't have problems, and do a hard reset. There should be no problem at all..
I also got the problem with the stock ROM :\
The R: None G: None error is the less important problem
Got any luck fixing it? I've had similar problems before, sometimes it turned itself off when the battery was at 60% in WM2003. Did you update to d-two's 6.5.5?
Yes, now i'm running d-two's 6.5.5 ROM.
No, i still had the problem Yesterday i called to the assistance service and they said me to remove the battery and after a while recharge it.
I put off the battery yesterday at 16 and i put it again in the phone this morning at 8, i charged it but i still have the problem
This evening i called again and they said me that i have to send it back, i'll flash the original ROM and send it on monday.
That's a shame, i really like this device, even if it's not mine, my sister uses it and she's not a pro user, what a waste
Didn't understand, what "assistance service"? This is very old phone, I just can't believe it has some kind of warranty
I have another battery, and using it the device turns it off sometimes while it's in the stand-by mode! Don't know why, the voltage on it is fine, I have measured it while working...
marko_serb said:
Didn't understand, what "assistance service"? This is very old phone, I just can't believe it has some kind of warranty
I have another battery, and using it the device turns it off sometimes while it's in the stand-by mode! Don't know why, the voltage on it is fine, I have measured it while working...
Click to expand...
Click to collapse
I bought it on an eBay market and it offered 60 days warranty. It's not official HTC/Qtek warranty, but it doesn't make difference, as long as the device will work
If for you it happens only when it's in standby, maybe you just have the standby of death, the problem Chef Tony was talking about at post 3?
Cero92 said:
I bought it on an eBay market and it offered 60 days warranty. It's not official HTC/Qtek warranty, but it doesn't make difference, as long as the device will work
If for you it happens only when it's in standby, maybe you just have the standby of death, the problem Chef Tony was talking about at post 3?
Click to expand...
Click to collapse
My Roms have no SOD
This is when vbase32 have all 01000000 base adress !!!
Search about SOD!!
No, this happens only with my old battery. I'll try it out now with this new ROM!
I was trying to understand his problem
Just to know, what kitchen do you use?
Cero92 said:
I was trying to understand his problem
Just to know, what kitchen do you use?
Click to expand...
Click to collapse
First i have create my own kitchen but then i have found the OSBuilder and this is the best kitchen ever
With this kitchen you can look the Vbase32 for SOD!!!
Well, i trust you that your ROMs doesn't have SOD problem, in fact this happened to me also with the shipped WM2003 ROM, it's a real hardware issue
Cero92 said:
Well, i trust you that your ROMs doesn't have SOD problem, in fact this happened to me also with the shipped WM2003 ROM, it's a real hardware issue
Click to expand...
Click to collapse
I think so, sorry
d-two said:
I think so, sorry
Click to expand...
Click to collapse
No problem, i'll send it to the assistance on monday, i hope it won't take too much time :\
Cero92 said:
No problem, i'll send it to the assistance on monday, i hope it won't take too much time :\
Click to expand...
Click to collapse
good luck But very cool that you have warranty
Hi everyone,
I would really appreciate it if you could give me an advice for my TMOUS HD2 P81120, that won't turn on.
I bought it with some firmware problems, spent plenty of time flashing it and finally managed to install a stock ROM from SDCARD using a fridge (it couldn't install w/o such cooling).
After that, it booted to white splashscreen with pink logo (smth like "Bringing happinness", don't remember the text) and stuck on it. I rebooted, flashed HSPL 2.08 successfully.
After that the device won't turn on at all. When I hold the Power button, all I get a barely sensible short vibration, but the screen stays completely black, no signs of life. I kept it on AC charger overnight — nothing has changed. When I hook it to the charger w/o the battery, and put the battery in, HD2 powers on itself (same short vibration, no other signs of life). Tried removing the sdcard, different combinations of power-ons, still nothing. Tried freezing it again for 5-10 mins — still no luck.
Please let me know what else I can try.
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
kitjarik said:
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
Click to expand...
Click to collapse
same sh*t her pall
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
BobbyManifesto said:
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
Click to expand...
Click to collapse
Good point!
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
meb786 said:
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
Click to expand...
Click to collapse
That were definitely not the battery pins.
If anyone cares - here's how it ended (or not yet )
I found a JTAG service in my city, they wanted 50$ to restore the device to a working condition. I agreed, they took the phone. After that they've called me and said they have restored the bootloader, but can't make HD2 actually boot (they flashed stock ROM directly through JTAG, but it always got stuck on "Stick Together Screen". Now I understand I have probably flashed the wrong rom/radio — that's what has bricked it. I paid them 7$ for "diagnostics" and got back a phone with a working bootloader.
After that, I used the "fridge" method to flash latest radio for HD2 and some custom Win6.5.3 ROM (10 mins of fridge before each step). Then I cooled it again and put the cold phone on a frozen chicken (still laughing on that). Guess what — it booted into WM6.5, I even managed to make a call, though it rebooted in 3-5 mins. Overheating problems confirmed, at least it's not a complete brick.
What I've done now is found a guy that will try to "reball" the CPU's BGA - sort of "reheat" the chip to get a firm contact of it with the motherboard, and solve the heat problems. He'll call me today and let me know how it went — i'll update this topic.
As a conclusion, I can only say: "Check three times what you're flashing before you actually are flashing". Otherwise, JTAG is a wonderful "resurrection" solution, although a bit pricey (my case is pure luck).