Database Users

XDA1 Software upgrade.. now it wont power up

Hi got the xda1 rom/radio upgrade from o2 web site.
installed radio upgrade first, it then asked me to remove ac power, i took it off dockign station, it rebooted, asked me for a simlock.. to which there was no mention of in the upgrade instructions.. i turned it off and on, and now it wont even boot up.. comes on with 02 logo.. then a white screen with blue banner at top..
what can i do to fix it??
i cant even see it on the pc!!!
please advise, i really hope i have not broken it.
can o2 do anything?

i can get to the bootloader by holding down power when soft resetting phone.. comes up with gsm error...
then nothing....
i can get to other menu about sd backup ect if i hold down the two buttons at top of unit when in bootloader.
how do i go about repairing the radio and rom ??
is it possible?

bootloader
ok, i can copy the rom ect from xda to sd card... and even copy it back over again.. so if i put the sd card in a reader on the pc.. and put a good rom and radio on it.. will it work ok booting off the sd card?
i can get to that menu from the bootloader..

You need to get a working rom installed then try to address the gsm error, I never heard of an xda asking for sid code when doing an official upgrade. Did you leave your sim card in the xda when it was updating the radio stack? You may be aware from reading on the forum that radio stacks once corrupted are very difficult if not impossible to rectify. I would suggest unpacking the rom you downloaded, burn just the ce part to rom using sd/bootloader method, then try to install gsm again, this time without sim inserted, you will find here on the forum the instructions to burn gsm from sd card, do this after you have a working bootable system. Good luck.

yes., the sim card was in the system at the time.. its an 02 sim card however, so i guessed this was ok.
printed out the 10 page instructions on how to upgrade s.ware so there was no problems (like this)
the radio stack was installed before the rom if that makes any difference?
is it possible for the xda1 just to lock up like this without having done it the way i did?
perhaps it would have done this anyway??
just thinking i could bring it back to place i got it at and not inform them of the s.ware upgrade that caused the problem to see if they can replace it or something...
just an idea, coz at the moment im kind of stuck.

Hi ...
If you managed to reinstall the ROM through SD card, does it mean you have a bootable system but the RSU doesn't work ?
If so and you can access the XDA from Activesync, then you may locate the 4 files of the RSU upgrade from the \windows\startup directory ... delete them then a hard reset may flash the original RSU back if it's not screwed up.

it should be possible to flash the rom via sd, as i can dump the faulty one to sd and then back over.. so, that part of the bootloader works.
ill ring the place ig ot it at and see what they can do, as it just "went off, all by itself"
i would try the sd flash myself but i aint got a card reader for sd.. just smart media.. lol
it doesnt sound as bad as some peoples s.ware problems however, as the bootloader seems to work ok.,. so fixing it may be possible, but ill give place i got it off a ring first.
thanks for all the info.

If it is under warranty and using the official flash upgrade destroyed the gsm radio stack then O2 should repair or replace. Radio stacks are very difficult to repair and people have asked about getting it fixed only to be told the mainboard needs replacing at huge cost.

thanks for the info, i got a sd card reader, but when i put the thing into pc it asks to format it so it wont read the stuff ive dumped from xda to the card..
oh well, ill give these guys a ring to see what they can do.
where can i get hold of the files to put to the sd card?
ive got the rom/radio files, but they are pc exe`s and not seperate files..

well, i got it flashed ok using official 3.17 s.ware via sd card..
on powering up, it still fails, just white screen with blue top, although there is a keyboard icon on the bottom right which was not there before.
still get gsm error on bootloader..
if only there was a way to put new radio stack on it via sd

djkus said:
well, i got it flashed ok using official 3.17 s.ware via sd card..
on powering up, it still fails, just white screen with blue top, although there is a keyboard icon on the bottom right which was not there before.
still get gsm error on bootloader..
if only there was a way to put new radio stack on it via sd
Click to expand...
Click to collapse
Dead phone, you need send service center to repair, or to me

HELP: No Bootloader after BigStorage Flash

hello guys, i'm really desperate now. my Magician is dead. i followed the laid out procedure 100% for upgrading to bigstorage. that's what i did:
- dump rom on to the sd card (512MB).
- got a external card reader (since the one in my laptop did not work with ntrw.exe)
- killed ActiveSync (wcesmgr)
- dumped the rom to my hard disk
- got Big_ROM_Ger_1.11.nb1 from ftp
- changed the first 416 bytes with ultraedit.
- wrote the resulting rom to the sd card with ntrw.exe.
- flashed (got the question in bootloader mode, pressed power).
- flash completed, got the 100% message and checksum failure.
- did a softreset
- my Magician is now DEAD !!!
Tried to put it in bootloader mode again, nothing! Put out the battery, unplugged and replugged usb cable, nothing!
PLEASE, any suggestions or help ??????

Please explain "nothing." Are you getting anything on the screen, blank screen, backlit, logo, text, anything?
Can you zip and upload your modified ROM dump file to dropload, rapidshare, or some other portal where someone can take a look?
Did you pull the battery completely, reinsert it, and pressed the reset+camera+power to get back into the bootloader?

BeyondtheTech said:
Please explain "nothing." Are you getting anything on the screen, blank screen, backlit, logo, text, anything?
Can you zip and upload your modified ROM dump file to dropload, rapidshare, or some other portal where someone can take a look?
Did you pull the battery completely, reinsert it, and pressed the reset+camera+power to get back into the bootloader?
Click to expand...
Click to collapse
the screen is absolutely blank. if i plug in the power cord not even the charging lamp is on.
i removed the battery completely for a few hours now, reinserted it just that moment and pressed reset + camera + power --> blank screen, no backlit, no logo, no text. i even used my torch to make sure i didn't miss the bootloader message. nothing.
when i press the reset + camera + power button the blue led blinks for a split second but then again nothing.
tried it with and without external power....
any clue????

rom i used
BeyondtheTech said:
Please explain "nothing." Are you getting anything on the screen, blank screen, backlit, logo, text, anything?
Can you zip and upload your modified ROM dump file to dropload, rapidshare, or some other portal where someone can take a look?
Did you pull the battery completely, reinsert it, and pressed the reset+camera+power to get back into the bootloader?
Click to expand...
Click to collapse
you can finded the zipped rom i flashed here:
http://62.218.22.81/MagicianRom/[/url]

Sounds like you have screwed it completely. Back to the shop...

saldous said:
Sounds like you have screwed it completely. Back to the shop...
Click to expand...
Click to collapse
well, could be possible.... kinda teaches me not to mess around too much. i flashed my old xda II with magneto and all, never had any problems....
anyway, i will try to clear the backup battery over night and try it again tomorrow. if it still doesn't work, i'll get it back to the shop. it's brand new (2 weeks), so i guess (hope) it shouldn't be a problem.

No solution - but I had the same problem
Hello,
sounds that you have exactly the same problem I had. I also wanted to use bigstorage. First I updated to 1.06 official rom from T-mobile Germany. Then I used mksbigstorage to modify this rom. After installing this my mda was stuck at the splashscreen. But the bootloader still worked so I was able to restore my original rom.
Next I downloaded the 1.11 extended german rom from xda-developers ftp-server. I also replaced the first 416 bytes with the one from my rom. After installing this rom and doing a softreset my device was completely dead. No bootloader, no even a blinking light when connecting it with the power supply. I also tried to remove the battery for some time. But nothing worked. As I also had this device for just some days I finally did send it back and recieved a new one.
On this new one I also tried to modify rom 1.06 with mksbigstorage. But after that it was again stuck at the splash-screen. Mksbigstore seems not to work on this rom. Finally I was able to use bigstore by modifying two adresses in the original 1.06 rom downloaded from my device. This method is described in this forum. Worked without problems.
So I do not know what went wrong and I am sure I followed the instructions for flashing bigrom exactly, but as I am not the only one with this problem there is a risk flashing under certain circumstances.

7bft said:
saldous said:
Sounds like you have screwed it completely. Back to the shop...
Click to expand...
Click to collapse
well, could be possible.... kinda teaches me not to mess around too much. i flashed my old xda II with magneto and all, never had any problems....
anyway, i will try to clear the backup battery over night and try it again tomorrow. if it still doesn't work, i'll get it back to the shop. it's brand new (2 weeks), so i guess (hope) it shouldn't be a problem.
Click to expand...
Click to collapse
I had the same problem flashed XDA 1 hundreds of times without problem. Flashed Magician device one time --> same problem as you have.
I've sent my device to repair center and they installed a new motherboard. So i don't believe that tehre is any fix to relive you're device..... :-(
Stefan

I don't see anything wrong with the ROM file except for the fact that it's slightly larger than my ROM (65281k vs. 65427k). May have been a bad write to the SD card. Was your card a 64MB SD card?

BeyondtheTech said:
I don't see anything wrong with the ROM file except for the fact that it's slightly larger than my ROM (65281k vs. 65427k). May have been a bad write to the SD card. Was your card a 64MB SD card?
Click to expand...
Click to collapse
My card was a 512 MB SD Card, since it is the only one I have.
On Monday I'll send it to the service center

Re: No solution - but I had the same problem
beta2morita said:
Hello,
.... I also tried to remove the battery for some time. But nothing worked. As I also had this device for just some days I finally did send it back and recieved a new one.
On this new one I also tried to modify rom 1.06 with mksbigstorage. But after that it was again stuck at the splash-screen. Mksbigstore seems not to work on this rom. Finally I was able to use bigstore by modifying two adresses in the original 1.06 rom downloaded from my device. This method is described in this forum. Worked without problems.
...
Click to expand...
Click to collapse
Thanks for your response, kinda reduces my pain and asures me that I'm not a complete idiot....
I'm now pretty sure that I have the same problem as you have and that sending it to the service center is my only option....
At least I can use my Himalya with Magneto a few more days :wink:
I guess I will not try this again since I don't want to risk killing it again, allthough I allready had problems with the storage size on the working device (tomtom).
One more question: Did anybody ever had problems on upgrading from a t-mobile rom to a vodafone rom? is it even worth upgrading to 1.12?
Thanks for your help guys!!!

HTC Athena x7500 "Black Screen"

Hi guys,
This is my first post over here >>> Actully i have a problem with the athena i tried to unlouck it using X7500 Unlocker but i faced a really difficult problem. i am getting a black screen only no boot , no hard reset and no USB connection. I tried my best to breing it back up but i couldn't. Plz i need your help to solve this problem.
Thanks in advance,

Waiting ???

omanidev said:
Waiting ???
Click to expand...
Click to collapse
have you tried reading the wiki which has a page on this very topic?

No I haven't >> i9 will try now

I tried all the wiki instruction but actully i am not getting the boot screen at all only black screen no more at all

omanidev said:
I tried all the wiki instruction but actully i am not getting the boot screen at all only black screen no more at all
Click to expand...
Click to collapse
Same happened to one of our units here.
Needed a trip to the service. ALWAYS take out SIM card and miniSD card out when flashing, they're known to cause random f***ups.

jpiskorski said:
Same happened to one of our units here.
Needed a trip to the service. ALWAYS take out SIM card and miniSD card out when flashing, they're known to cause random f***ups.
Click to expand...
Click to collapse
sorry about my english i have the same problem when i press camera key +power +rest i dont have any action and i try the camera +slid volum key down and i try camera + voice key and i try all key but i dont hav any action all this whitout sim and minisd just black sacreen help me plz plz plz

I have interest problem. After step 2 of unlocking i get the black screen. After I have followed of instructions. When I try to flash the ROM, i see: "Error [302]: Update error"
I have no SIM or card inside. I tried with 3 different ROM flash my f***ed device. Nothing helps. May be anyone of u can help me?

Hi there.
Follow the instructions here *word for word*:
http://wiki.xda-developers.com/inde...e Athena Unlocker - the Black Screen of Death
miha_conan said:
I have interest problem. After step 2 of unlocking i get the black screen. After I have followed of instructions. When I try to flash the ROM, i see: "Error [302]: Update error"
I have no SIM or card inside. I tried with 3 different ROM flash my f***ed device. Nothing helps. May be anyone of u can help me?
Click to expand...
Click to collapse
What state is your Athena in ? Bootloader accessible, black screen, what exactly ?

miha_conan said:
I have interest problem. After step 2 of unlocking i get the black screen. After I have followed of instructions. When I try to flash the ROM, i see: "Error [302]: Update error"
I have no SIM or card inside. I tried with 3 different ROM flash my f***ed device. Nothing helps. May be anyone of u can help me?
Click to expand...
Click to collapse
hi
i had similar problem but before any one can help you u have to tell us in what state exactly your device is and try to get it in to bootloader before we can help first thing is you want to check in bootloader is that if your device is hard spl (if yes then you can flash it with any rom)
the eiset way to do it is Rename the .NBH file to ATHEIMG.nbh and copy it to your miniSD card. Press camera+com manager+soft reset to bootloader and wait for reading ATHEIMG.nbh from SD. Remember, the miniSD card must be formatted with a FAT32 filesystem before copying the file ATHEIMG.nbh to your miniSD.
u can use any (athena rom ) as long as it is hard spl other wise if not sure or any doubt use your ship rom (nbh file)
hope this helps

need experts guidence
hi @all
i also got one 7500 for repair, client told me while CID unlocking communications breaks and AMEO is DEAD.
Does not go into BOOT-LOADER mode,
Computer not detects it,
No responce to charger, no ring
Battery is charged with 3.77vDC
Red ring comes for a sec only try to RESET the device with Charger connected
Red ring also visible as long as Battery is not in the Phone and Charger is connected.
IS THERE ANY HOPE TO REVIVE IT
TIA
with Regards
hobbiest_2k3

Need Help!!!!! Uni semi-Dead.

Hi All,
I had this device for few months now after selling off my Eten X500.
The Universal was a big device but I truly loved the XGA big screen. And yesterday disaster struck. Normally sometimes the device would go haywire but a few soft resets or hardreset would set it back on course. But yesterday it refused to move on from the bootloader mode and when I used Buzz utility prgram, it did move away from the bootloader but didn't swith on anyway. And yes, I have flashed the ROM's quite a few times and I managed to flash it with T-Mobile's latest WM5 ROM today morning. The flash was successful but it just wont work normally.
I have 2 batteries but bith yieled the same result. I could only get it to switch on if I hardreset it on a table with 2 fingers firmly pusing the soft keys down. It would sometimes would boot but would hand after it fully loaded. I have removed the SD card as well as the SIM card. Not sure if the devie motherboard is having any issues or some connection problem. One thing for sure if I hold both edges of the device and press it hard and try a soft reset, it would boot sometimes. I even have the external battery charger and I can charger the batteries full.
Any idea how much would it cost (I'm in Singapore) for a repair or anyone who could help me with this.
The worst thing is, this is my only phone and I really need it to work asap.
Hope someone could shed some light on this.
Thank you all in advance.
Techx

Have a look at the wiki...
I had the same problem after I put it on charge with no battery in - very smart I know . It explains about using MTTY and how you format the DOC which should solve your problem - hopefully...

Hi all,
I tried the MTTY utility but I can format the DOC files. everytime I try to format it, I get an error like this :-
USB>set 14 0
HTCSF kEØ(HTCEUSB>task 28 55aa
Wait..
flFormatPhysicalDrive:status=20
Read data error in tag
DOC_format failed!
USB>
So anyone can help in this issue plssssssssssssssss
Thank you all.
Techx

anyone????
Anyone? pls help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Do h3lp!!!!!!!!!!!!!!!!!!!!!!!
Anyway of getting the unit fixed? Anyone from Singapore can recommend a shop or anything?

help - cannot succeed flashing rom

I bought a second hand X7500.
I feel sheepy , I tried follow instruction (even for nobes like me) but I can't flash anything.
I got athena x7500, It was cid lock so i tried to unlocked it ,getting no connection error...then I found out I forgot to do kaizer hardspl....and then got error 244 ....
because I complete ignorant I done hard reset and format the micro drive....
and cannot flash any new os ....
please help me

additional info
Can get into bootloader (tri color screen) ,cannot recover old os. (black screen)
ipl-v.1.00
spl-v.1.2.oripro
battary status
p.s. forgive me english its not my native language

I managed to flash it yesterday. I had the same problem as you. It seems that u have succeeded to unlock your athena. The black screen also appeared on my athena, so i was worried that i bricked it. But then i found out it is quite normal, if your have followed the 3 steps olipro SPL. If I am not wrong, the black screen appeared in step 2. so now you flash with a wm 6, then restart from the begining the 3 steps olipro SPL. you can download the wm 6 from here. good luck.
http://forum.xda-developers.com/showthread.php?t=334512
by the way, i am completely disappointed with Athena. It is working extremely slow and it cannot play any videos. So it is a waste of money. I never expected such a poor pda from HTC.

doesn't work

wow, really? Make sure you've read as much as you can about flashing issues before you trash the hardware. It took me 8 different ROMs including 4 temporary bricks before I found the configuration that rocks this thing. My video is smooth (all formats) my camera is far better than my tilts, especially in lower light settings, and with real VGA set to 128, this screen is unmatched. Garmin gets me anywhere and I have no speed problems at all. Don't give up, people.

ouch
I gave up ((

adleron said:
I gave up ((
Click to expand...
Click to collapse
get an spl 1.2 rom from here
http://forum.xda-developers.com/showthread.php?t=397518
put your athena into the bootloader screen and connect to your computer
run the upgrade on your computer
do a hard reset , then things should be fine
you can't boot because there is no image on the athena
Almost it is always possible to recover fron the bootloader screen.

nb file
I have 2 nb files as backup,will it help?

adleron said:
I have 2 nb files as backup,will it help?
Click to expand...
Click to collapse
best to start afresh with one of the packages in the link I referenced.

havn't solve
I don't know what is my battery status,
cannot succeed flashing anything, Just get the progrees uploading then black screen.
TNX
Ronen

adleron said:
I don't know what is my battery status,
cannot succeed flashing anything, Just get the progrees uploading then black screen.
TNX
Ronen
Click to expand...
Click to collapse
The phone should charge via usb cable , if not try a different cable.
Once the phone is charged (light shows green around the joystick nipple) another option is to flash via SD card
There is a guide to do this in the wiki