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Hello all,
I have a problem with my Atom. After performing a soft reset or a hard reset device can't boot up, it stack on "O2" image. To open again the device i have to take out the battery. And this doesn't work with the first time.I have to take out the battery many times. I've updated it with the latest firmware, but i have again the same issue.
Please help me!!
If it won't boot up at all and you have the option of returning it, you might consider that. If you fiddle around with it in this state and you do something that would void your warranty on an already non working device it would be a shame. On the other hand if you have already messed upgrading roms and the like check the forums there must be a way to boot into a bootloader on the Atom and a way to restore it from a backup (I have a Wizard so I'm not too familiar with the Atom, but I'm pretty sure there must be a way to restore it). Remember though if you still have the option return it and get another one. Hope your able to fix this, good luck.
Unfortunately i don't have the option to return it because i bought it used from another person. And if i had the option to do this, it's a little tricky because i live in Greece and it must be returned to Hong Kong!
In that case check the forums there should be some info around there. If I see anything, I'll be sure to let you know.
boot up after a soft reset
Hi there
I faced the same problem and i managed to fix it by booting to bootloader mode and reinstalling the rom.
If you asking how to boot to bootloader mode just press SR button+Cmera
Good luck
masr1979 thank you for your interest!
ZaZuRaZ thanks for the reply! I'll give it a try and i'll post any feedback!
ZaZuRaZ i did what you said, but the problem is still there.
i duno if this will help but i had the same problem before. the thing was when i performed a soft reset it was too quick, thats why the atom froze on the o2 screen. i read the manual and it says you have to press and hold it, so everytime i do a soft reset i hold it for 2 seconds (let the o2 screen flash twice before releasing it) and it should be in off state. works fine now with about 90+ soft resets.
I had same problem... In my case it was from third party software - Softic card export. HR help me solve this problem.
I have the same problem at least 2 times and HR won't even save it. (Take out the battery doesn't work for me either)
Like ZaZuRaZ, I fixed it by booting the Atom in the bootloader mode and re-install the rom.
Isn't that HR should bring the macine to manufacture setting and I really don't understand why HR can't save the machine !!! :evil:
Mine is on the way to Hong Kong for comatose condition :twisted:
I sold my Atom because of this problem.
Now i found one Atom-it's amazing device, maybe the best ppc now-but i'm stuck if i'll buy it or not. I don't want pay too much € again, and still got the same problems.
Dammit, i don't know what to do.
hey...whats the SR button for bootload?
please help i have the t-mobile mda compact pm200 and i was removing a cracked version on pocket dos v1.09 from the remove list and it said windows wil need to perform a soft rest yes or cancel i clicked yes and my system restarted but now it just get stuck at the t-mobile screen. i have tried doing the manufatures hard reset but no joy i have take out the battery no joy and i can't even access it through my p.c what can i do to get it up and running again i don't care about the data already on there cuz it is all backed up on my sd cad
When you took out your battery, have you been waiting til the backup battery fully drained out? It takes about 30-60 minutes, better leave a few hours. Try this and post your results...
thank for trying but unfrtunatly it had no effect i tried for two hours then reinserrted it and no joy so i waited a further day but still nothing any other ideas tnx
Is it getting into BootLoader? Then you might try Flashing a new ROM!
how would i go about doing that? my computer won't even recognis3e my phone
I had about the same problem:
I was trying to install the Pocket PC Greek language support (free trial version) from the site http://greek.pocket-pc.penreader.co...der_Greek.html. on my MDA Vario Tmobile when it crashed!! It shows just a white screen and does nothing at all!! I soft and hard reseted the device but after restarting it shows the Tmobile screen and after a few seconds a white screen! Actually I am not so sure that the device is hard reseting because it doesn't ask me for a confirmation of the hard reset. When I startup my device it stops on the same white screen.No windows loading, no other commands accepting, not recognized by my desktop.
Did anybody have the same problem before? Does anybody know how can i get my PPC on working condition again
Thanks dagonist.
I hope somebody can help....
See for ROM upgrades on the forum :wink: if u get some images on the mini then it's not dead! It's just stuck at the bootloader mode, meaning that the OS is somehow damaged.. To solve this prob u must plug the mini into the pc (it will be recognised as an unidentified device, don't worry), then download a ROM upgrade set (u will find these on the net or in the xda-dev ftp). Execute the prog, wait 'till it finished and voila! Ur device will come as new If u encounter problem do a simple search in the forum regards rom - bootloader - upgrade and u willl find a lot of infos :wink:
Hope this helps, MocciJ
Thanks MocciJ.....but my desktop pc doesnot "see" my pocket pc at all!!
:? then it isn't yet in bootloader, is just stuck at the beginning of a broken OS! I mean that it tries to load the OS, but then it gets stopped since he read bad ROM (probably deleted in some way since u encountered this prob removing a prog) try to get it in bootloader mode, by pressing together the camera, power and reset buttons.. U will lose all the things in the RAM memory, but in this case u really can't do anything else.. After entering in bootloader, u can easily upgrade it..
MocciJ
Well, I just tried the camera button+power button+reset button....and nothing happens! It reset and comes back to the same white screen...
Any other suggestions??
well, did u tried to make it correctly? I mean: for entering boot loader u havce to press camera + power, and then reset (with camera and power pressed) if u can't still enter the bootloader, then I'm out of ideas, sorry...
MocciJ
I amdoing it write but nothing happens....
In the screen what can u read? If u read serial (it is barely visible) then see if it turn to usb when u connect the cable: if yes, we 're at a very good point...
When it starts up it shows the Tmobile logo and then for a few seconds :
ipl 1.08
spl 1.08
gsm 01.09.10
(something else...)
after a few seconds a white screen without any letters or anything else.
But I cannot see it anywhere on my desktop pc...
:? I can't figure out how you can get it back.. If it displays images and text, then the bootloader is still alive.. It even tells u the correct version of the complete ROM.. but I wonder why it can't access to the bootloader.. u must search in the forum how to reach the bootloader, but I'm sure of the power camera reset combination; when u can read SERIAL or even better USB on the device, u probably have solved most of ur problems, but chances are that u have even bad clusters of ROM, and cannot be restored with an upgrade (it happened to the External Rom of my mini after a bad upgrade)
I suggest to send it to repairs, before doing somewhat wrong, because if there is an original ROM inside they will repair it for sure, free :wink:
MocciJ
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/guaranty repair....
Thanks. The problem is that I got the phone from ebay, from a UK seller, and it was locked to Tmobile. So I don't think that I can ask for a factory/warranty repair....
seee i tried all of thoose things but i found the main problem was getting the computer to recoginise the thing and the program i put on was a cracked version ( i know i am a naughty boy) so if i send it off they could cause legal problems couldn't it
it depends on what u are meaning by "not recognised" but I assume that windows dosesn't even try to recognise the device (I mean that there aren't bubbles, notifications, or any other changes on the system) for the cracked software, well if u have installed it right into any RAM folder (not in the storage memory) then u can tell the repairing center that ur unit simply doesn't power on correctly.. :wink:
MocciJ
Hi all,
Since last friday I'm the happy owner of an S200, until sunday atleast. After a soft-reset, initiated from windows, my device won't boot anymore. It hangs in the red-green-blue bootloader screen (says: IPL 2.09, SPL 2.09). I've tried soft-resets and hard-resets, but the device would consequently keep hanging in the bootloader.
So for the past few days I've been searching the web and just managed to update the ROM. I was expecting that updating the ROM succesfully would mean my device would boot again, but it still keeps hanging in the bootloader (saying IPL 2.09 SPL 2.15 now, so the update did take place).
Does anyone has any idea whats wrong with my phone? Or how to fix this? Please help.
* bump *
I've been searching further and tried to do a SD dump, but I'm getting the message I don't got enough rights to perform a SD dump. This meens my S200 isn't CID unlocked. Is there any way to CID unlock the device without the need of booting into WM?
The solution to your problem
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine
hi syzzer,
i really feel with you - why? - i have the exactly same problem. after i tried to upgrade my rom from o2-germany to another one the device isn't starting anymore and hangs in the beautiful-colored bootloader. and now, if i just even want to re-install the same or another rom, doesnt matter which one, the s200 wont start again. i think this is a really unlucky situation for us to stand alone with our weak pda =) hoping for more help, otherwise we have to take up our warranty and try to get it fixed by the store we did buy it (if a rom-update damage is still in warranty )
good luck
budy!
awechris said:
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine
Click to expand...
Click to collapse
in my case, the camera button is not pressed in... i truly don't know what to do hopeless? mhm?
greets!
budy!
hello Syzzer
I have the same problem, but i make a soft reset and it works.
Camera but + Com Button + Power
Wait until message appear.
You Get the message : For Hard reset press send
If you choose other key the system boots normaly.
I had already tried all your suggestions, but nothing seemed to work.
About a month ago I bought a Trinity. In the mean while, I forgot I had put my S200 in my bag and carried it around for a month. When I found it a week ago and started pressing random buttons, it suddenly booted and has been working ever since! The problem has gone as mysterious as it came. I can only imagine there was some hardware failure / dirt in my device that caused the trouble and is now gone / moved to some place it does not do harm. Because I already bought a Trinity, I gave the S200 to my brother. He's been using it ever since and did not have any problems. So keep your head up, there's hope!
I m also having the same problem
Now I am having the same problem, no button is pressed, and I can not install the NVID ROM
Actually I can install only a few ROMs, the NVID ROM was working before on my Neo perfectly but, I think it can be because I have changed many ROMs, from a month, actually I have tried different WM6 ROMs and I used NVID ROMs mostly for Step 1.
Now when I install any ROM, it shows a msg some nbf one after 80% or 95%
It can install the pdaviet first step ROM, but now the problem is that it hangs very much and it can not start Wifi, it has stopped working, a few more ROMs i have tried, but the WIFI is completely stopped.
When I press it in communication manager, it will show busy icon for a few seconds and will not start it in end.(I tried it in both WM5 and WM6, same problem, I also tried after soft reset and hard reset, the problem is still there)
Please someone help me out.
Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...
All started with trying to upgrade(rewrite) the GSM part because the Hermes had problems with phone part - when trying to call - the phone stop responding, bus the pda part sill worked.
So - I tried and tried and tried again, reading many threads about HARD SPL,Flashing radio, etc. Nothing worked..
In the end "i managed" to kill GSM - phone had "No Gsm" on boot-up.
From there i tried to downgrade SPL to 1.04 so that i try to "raw" rewrite the GSM part.
But something went terribly wrong, and while downgrading SPL, the phone suddently shutdown and never opened again.
Now i have the folowing situation: NO BOOTLOADER, no usb conectivity, nothing
This means that i cannot connect via USB whatever i try.
Is there any hope for me? or is it TOTALLY BRICKED?
Any help is apreciated!! I can even dismantle the mobile if there is any way to flash it via some kind of jtag connection...anything ...
The folks at www.imei-check.com can do the JTAG flashing. Just email them. It would be costly for you to do it yourself...
Are you saying that the phone won't turn on at all or that it does but you can't get a bootloader screen?
Have you tried taking the battery out for a while? Have you tried flashing an OEM rom and radio compatible with your device off an SD card?
All of this info is in the wiki, as are OEM roms you can flash.
Let us know how you get on.
Good luck.
WB
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
@wacky.banana: The phone is totaly dead: no bootloader, doesn't boot at all, doesn't seem to have any USB conectivity at all. Flashing from micro sd doesn't work : probably because the bootloader isn't working.
@drummer10630: i'll check with imei-chek about jtag flashing, especially the price and shiping costs.thanks
@markafreeman: I tried, but when i put the battery in, the red light goes off, not to amber . no soft or hard reset helps. not even leaving the battery out for 2 weeks - i had tried that too . thanks anyway.
Anything else I can try? - phone totaly dead, no bootloder, no usb conectivity - cannot use mtty, cannot flash from microsd
I had to get a replacement device at that point when it happened to me.
Maybe someone else know a way to get it working.
Good luck.
get onto orange
tell them you dropped the phone
and it crashed and wouldnt turn on
so you managed to hard reset it
and it crashed an ****ed up
they'll replace it
well they will send it to HTC
who just replace the handset rather than repair it
Hi dancameo2k , maybe you will not remember but plz:
I ve bought recenty an spv m3100, im effortless trying to flash the rom to an wm6 version.
Like you ive started with the hardsppl flash thing to prevent bricking it and prior to sd flashing... and im not sure if its workin...
plz can you explain in detail how did you bricked it??? thx!!!!
the rom you used to flash was an american version or european one???