Database Users

WM 2005 & ActiveSync 4.0- Solution

Somebody has trouble with WM 2005, ActiveSync 4.0 (in PC) is working not stable or hanging all the time and me too- Magneto with WinXP SP2, office 2003 SP1.
In my experience some solution can be improved as following:
1. ActiveSync via IR - very sample but too slow
2. ActiveSync via Bluetooth - sample and fast
3. ActiveSync via USB, we need to do some steps
+ Turn off firewall of OS windows
+ Open network cards on your Himalaya:: Settings/ Connections/ Network cards
+ Click "Remote NDIS host" and you can see: Marked " Use specific IP addres"
+ Click " Use server-assigned IP address"
+ Click OK
+ Connect your device to PC, ActiveSync must be working at least in my case

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

??
@ xpirate
You can try remove activesync 4.0 and reinstall again, reset PC, turn off firewall and reconnect.

the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!

deadparrot said:
the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!
Click to expand...
Click to collapse
I noticed the same problem with AS 4 - it would only synchronise Favourites and Files.
Read the error messages carefully and you will find one telling you to use the 'Detect & repair' option on Outlook. I did so and it synced properly.
It was when I went back to Outlook Express that I realised that my OE wasnt the default email client anymore - Outlook had taken over that function. I made OE the default client again and AS stopped synchronising - went back to the same old error.
From the above I can only conclude that AS4 will only synchronise with Outlook and not any other PIM programmes. It also requires Outlook to be your default email client if you want to sync - slimy lil microsoft trick.
If you have a firewall, you will also notice that ActiveSync tries to send out email messages - this is both annoying and scary. Who are these messages intended for - Microsoft? I have blocked AS4 from sending emails on my firewall, but I still have to do a 'detect and repair' which sets Outlook as the default email client everytime I want to sync...

Problemas with the activesync
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
thanks for the help.
Txemuki

Re: Problemas with the activesync
belaten said:
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
Click to expand...
Click to collapse
I got the same problem with my Win2003Server box.
If you are running XP then you need to apply Service Pack 2
If you are running 2003 then you need to apply Service Pack 1
Seems that these packs have files "netrndis.inf" and "Usb_Rndis.ndi" that fix our problem
If you will find these files could you pls send them here? I dont' have SP1 installed and cant find these anywhere ((

I can confirm this.
On my office notebook I don't have SP2 on XP and Activesync does not work via USB (Bluetooth works).
On my home PC I have SP2 on XP and Activesync works via USB.
I guess I have to try to get these files somehow.
Patric
Update: OK, I got netrndis, but I don't have usb_rndis...

Hi Patric,
Thanx for the file!!!
Can you also post: rndismpx.sys AND usb8023x.sys ?
So, hope we will find a solution for non-SPed WinXPs and maybe for non-SPed Win2003
Thx!

OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Cheers Patric

Hi Patric,
pschoch said:
OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Click to expand...
Click to collapse
Thank you very much for the files! No need for the "usb_rndis.ndi"
It seems to be working on XP but not on my w2k3 box :-(((
Here what to do with files on XP:
1) Open "Drivers" subfolder in your ActiveSync folder (i.e., c:\program files\microsoft activesync\drivers)
2) Copy all three files there: netrndis.inf, rndismpx.sys & usb8023x.sys
3) Put your I-Mate to the cradle
4) When device installation wizard will ask you to proceed with Automatic or Manual installation you need to Choose "Manual". Then open your activesync's Drivers folder. Choose "Windows Mobile-based device" and wait until installation is finishes...
Good Luck!

hi there..
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
thanks for help

johnz said:
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
Click to expand...
Click to collapse
Have no exact idea cause didn't have such, but try to:
1) Disable ALL possible firewalls
2) Make sure your current ActiveSync Partnership is not "Microsoft Exchange" and if it is, just delete current partnership and create a new one
3) Remove "Email" from your sync list?!
4) Remove "Favorites" from your sync list?!

thx..
but..I have no firewall turned on (i had only microsoft firewall, it's off)
I have never connected to an exchange server, my partnership in activesync is only with my pc.
I have reinstalled activesync, not useful
removing items could help.. i'll give it a try
i'm going to sleep for now, thanks..
I *think* longhorn is very nice, but i'll stay with xp

I copied everything and did the procedure... now I get the error message 'Device can not start (10)'...
Not successful yet...
Patric

can instal 2005 on my xda2
hey i downloaded the win2005 and active sync 4 but when iam flashing ma rom and instaling the file an error says that cannot connect or smthn or an error in connection why is that ?

any progress
Same error Pschosch
No Progress what so ever!!

ActiveSycn 4.0 Works after all!!!
I fixed my ActiveSync USB problem...
I downloaded ActiveSync 4.0 from Microsoft's web site and instlaled over current AS4.0.
When I placed my MDA2 on the cradle, the same problem persisted, so with the PDA still in the cradle I unplugged the USB connector and then connected it again but to another port. Now the system detected a "new" device and installed properly this time so now it works 100%.
I hope this procedure helps you too!
By the way, I'm on Win XP (no SP2) and USB 1.1
Best regards,
Rayan

Does the activesync 4 can sync WM2003SE? cuz i got problem saying that version incompatible..

ActiveSync 4.1 with WIN XP Professional SP2

Hi,
Can someone help me? I recently bought iMate JASJAR. I have no trouble to connect with Desktop with ActiveSync 4.1 and WIN XP Home SP2. However, I have troubles to connect with the PC at work running ActiveSync 4.1 and WIN XP Professional SP2. The PC detect USB and Mobile Device but has error message saying not connected probably and may not work properly......
The ActiveSync never get connected. Please help. Thanks.
William

I used to have the same problem, but I discovered, as did others on this forum, that plugging the USB connecter into the Universal while the Universal is off works best.
1. Push the power button on the Universal to turn it off.
2. Connect the USB cable.
3. The Universal turns itself on, and
4. ActiveSync connects and syncs.
HTH!

I think there are issues with firewalls and anti virus applications that also prevent Active Sync from working correctly, maybe that's where your problem lies?
Regards

Take a view your Windows firewall, then, open the exceptions and look about the ActiveSync and fix it.

Hi, Everyone: Thanks for the advise. However, I tried all you mentioned but still not working. My problem is the PC did not recognize the device from USB connection. I did try the windows firewall and make sure the check mark shown on all "ActiveSync" items. But it is still not getting recognized. I have no troubles for Win XP Home Editions w/SP2 at home PC. I am having the same AntiVirus and Internet Security (All from Symantec) on Home and Work PCs.
Please advise.
Thanks.

Wel, Be sure you have the last ActiveSync 4.1 version?
What do you think if you erase the program (in the PC that you have the problem) and install it again.
I had have the same problem and I did the way I share with you. Let me know if it works!
Luck.

Hi
I had same problem.
I fixed it by plugging my ppc into my laptop once that connected i then plugged it back into my main pc and bingo
_^.^_

Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
(2) Then, I tried to connect to the old machine which I Sync no problem before, now it processing the Sync forever.
It appeared that I cannot really Syn for both machines now.
Please advise.

Try to soft reset your ppc.
Regards,
Arto.

I have been struggling with a similar (perhaps the same) issue which I have just found the fix for.
The environment is Exchange2003 SP2, ISA2004, XP PRO SP2 laptop running Activesync 4.1, Win Mobile 5.0 phone edition PDA (Qtek 9000).
The PDA synchronises with Exchange Activesync Server via a cellular (GPRS) connection no problem.
The problem we had is when the PDA was attached to the laptop via the USB cable (or Bluetooth) - the error we got was " Your account in Microsoft Exchange Server does not have permission to synchronise with your current settings. Contact your Exchange Server Administrator. Support Code 85010001 " which is clearly cobblers because it syncs fine over a GPRS internet link. Also the PDA takes between 2-3 minutes to error out and I have seen some posts in other topics that interprett this delay as a failure.
The above symptoms occur after a hard reset of the PDA and a de-install / re-install of Activesync 4.1 on the Win XP Pro laptop.
The clue to the fix was that another domain user, using the same Win Mobile 5.0 device, and the same Win XP Pro laptop, had no problems via a USB connection and I could not see what was different about their AD / Exchange permissions.
It turns out that new domain users using Win Mob 5.0 PDAs have no problems whereas existing (older) users (possibly those who used PPC 2003) have got something in their domain profile that causes the problem. Solution is to delete the domain profile (a copy first would be wise) and recreate it - bingo problem solved.

Hi, Waltzing:
Thank you very very much about your comments. You are very correct. My case is with Notebook running XP Pro SP2 which I used at work and was connected to iMate PDA2K w/WM 2003 2nd Edition before. I wait for almost 2 hrs to complete the Sync at home computer. I am kind of concern I have to wait so long everytime. Any advise?
Can you tell me how to delete the previous Domain as you indicated in your reply. I try not to hard reset the PDA. I already re-install the ActiveSync 4.1 and it can connected now. However, the Support Code is still there. I tried to Sync individually, but I always have the same problems for Calendar and Contact which are the most critical items for me.
Another issue for Contact. I found that I have several contacts has a lot of info in Note in PC but got truncated to the PDA JASJAR after Sync. Is that normal? Is there anything can be done to keep those lenghty note in the contact?
Please advise the procedures.
I really appreciate.
Thanks.

Hello Williamchu, I have done some more testing and I have to make a correction - I have solved this problem but for me it was NOT a profile issue. It is likely to be to do with your work proxy server.
As I am sure you know - in order for a WM 5.0 device to sync with Exchange Server via a GPRS cellphone connection you have to tell WM 5.0 the Internet URL of the Exchange Server - typically something like mobile.somedomain.com
When you connect your PDA to your PC via a cable - Activesync (on your PC) will search for the Exchange Server via it's name e.g. mobile.somedomain.com - the problem is that, in many local area networks, Activesync cannot resolve mobile.somedomain.com to the IP address of the Exchange server except via a proxy server (in our case an ISA server). This is why Activesync appears to hang - it spends all it's time looking for an Exchange Server it cannot find (I have also seen it throw up sys errors 85020006 and 85010001 at this point).
Connect your PDA to your PC (via a USB cable) after you have logged the PC onto your work domain.
On the PDA go to Start > Settings > Connections > Connections
Under "My Work Network" you will see either "Edit my proxy server" or "Set up my proxy server" depending on wether a work proxy server has been configured or not. You need to know what your proxy server name is and check both check boxes. Your IT guys will tell you what your
proxy server name is.
My apoligies for the bum steer about profiles - I have a complex test environment and changed 2 things simultaneously (without realising it) to try to fix this problem one of which was a new profile - which as it turns out has nothing to do with the problem. I hope this fixeds it for you.

Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William

Williamchu, I will contact you about this.

williamchu said:
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
Click to expand...
Click to collapse
Well this problem gets solved when u open Outlook on ur PC and then Help --> Detect and Repair.

williamchu said:
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Click to expand...
Click to collapse
William did u manage to finally solve the problem??

Active Sync Can not Connect

I had win 2000 and with ASync and every thing works a ok, with desktop connection on to Jas Jar via USB.
I upgraded to win xp sp2, installedt MS ASync 4.5 - since then MS Async has never worked.
Before I installed MS Async and had the jas jar connected via USB, i get the standard windows "new hardware found", I run this wizard buy I get there error, saying cant find software device may not work correctly. So I go ok, lets install MS Async 4.5.
I do this, and I connect the Jas Jar to the desktop PC via usb, yet the MS Async cant find a connection.
Yes the cables are all connected, Zone Alarm turned off, and also the XP sp2 firewall is turned off as well.
Any ideas ????

Active Sync 4.5 changes the way it connects from USB Serial Sync Mode to RNDIS Sync Mode. This can cause problems (it does for me). There is a little Microsoft program called ActiveSync Mode which allows you to change back. I you search on the web & find "ActiveSyncMode.sa.CAB" this will install the program. You then go into programs & you will see a new Icon for ActiveSync Mode. Hope this works for you.

Active sync problems
all worked fine now
thanks for the help guys
was thinking of trading in for an Iphone as they have dropped in price to 169 quid !
anyone think this would be a bad idea ?

I'l give this a go myself.
After experimenting with my exec/universal I discovered Activesync 4.5 on my XP Desktop works with the WM6 ROM but not the WM5 one.
But Vista on my Laptop will sync with Windows Mobile 5
I'll certainly check Activesync mode out then I can go back to WM5 as the Ranju core doesnt have msn otherwise everything works really well on it.
Where does th CAB file install to? I tried it on my XDAmini-s/Vario and it still doesnt sync with Activesync4.5

Hello JohnWB
It works for me too !!!!!!
Thank you very much indeed
Louis

JohnWB said:
Active Sync 4.5 changes the way it connects from USB Serial Sync Mode to RNDIS Sync Mode. This can cause problems (it does for me). There is a little Microsoft program called ActiveSync Mode which allows you to change back. I you search on the web & find "ActiveSyncMode.sa.CAB" this will install the program. You then go into programs & you will see a new Icon for ActiveSync Mode. Hope this works for you.
Click to expand...
Click to collapse
thanks a bunch, works fine after your advise, only had to install activesync 4.5 after installing activesync.mod to my mda
thanks again

How to remove activesync 4.5 from Windows Vista?

Hi!
I had activesync 4.5 installed in XP and I updated my windows to vista recently. The problem is when I turn on my computer or connect my ppc to the computer, activesync 4.5 pop up and try to install itself, and then it said program can not be installed. Anyone knows how to remove activesync 4.5 from my machine or at least disable it.
Thanks a lot!

mmh, as far as i know there is NO "active sync" on vista and you cant "update" xp to vista. vista uses "windows mobile device center" so search and download this. install it before connecting your ppc.

bluemetalaxe said:
mmh, as far as i know there is NO "active sync" on vista and you cant "update" xp to vista. vista uses "windows mobile device center" so search and download this. install it before connecting your ppc.
Click to expand...
Click to collapse
Thanks for your quick response! Anyway, I do have moblile center 6.1 installed and it works perfect with my kaiser. The problem is activesync 4.5 keep poping up all the time when my kaiser connecting to my PC, or my PC is turned on. It won't go away even after I deleted the whole directory of activesync 4.5.

I too upgraded XP to Vista.
I don't have the issue with it popping up all the time; hell WMDC 6.1 doesn't pop up and I have to manually launch it, and it sets off UAC (which I have to have turned on so that the Live Mesh CLient will run.....the sooner that gets fixed the better!)
I can seen active sync 4.5 in my Add/Remove Programmes list but cannot uninstall it from them.
I guess I should have listened to advice and done a fresh install with my copy of Vista rather than the upgrade option! Do't have any of these problems on my laptop which came preinstalled with Vista (except for having to keep UAC on but that's a Mesh issue).

I've been checking microsoft website, and there are some other people have same problem, but with no solution even from microsoft, looks the only way to get ride of it is re-install a clean vista, but that's too much work to do!

YOU GUYS updated from xp to vista ??
BAD IDEA, didnt know that this is possible, but you SHOULD always start with a clean and new system if you install a new windows version.
So this is definitly the problem. ANd only one solution

Try this press start and type msconfig in the search then press enter
should pop up systemconfig then go to start tab and look for wcescomm and uncheck it.
restart pc and now Activesync should be gone or at leased not popup

Connected but does not synchronize

Saturday I have to leave for a few days to Europe and need the X1 working properly. I cannot sync Outlook (Windows Vista Ultimate, Office 2007). X1 is connect and can be seen in file explorer. Already tried, scanpst.exe for the outlook.pst - reinstalled WMDC, used office tools, reset the X1, but the error always says there is a problem with the desktop, it starts but does not say why it has this error. Error code 0X86000107.Interestingly the SD card synchronizes. I have no additional idea. Please advise - I must have it going before Saturday... Thanks for HELP,- during research I saw I am not the only one, this problems seems to happen more often...