Database Users

ActiveSync 4.1 with WIN XP Professional SP2

Hi,
Can someone help me? I recently bought iMate JASJAR. I have no trouble to connect with Desktop with ActiveSync 4.1 and WIN XP Home SP2. However, I have troubles to connect with the PC at work running ActiveSync 4.1 and WIN XP Professional SP2. The PC detect USB and Mobile Device but has error message saying not connected probably and may not work properly......
The ActiveSync never get connected. Please help. Thanks.
William

I used to have the same problem, but I discovered, as did others on this forum, that plugging the USB connecter into the Universal while the Universal is off works best.
1. Push the power button on the Universal to turn it off.
2. Connect the USB cable.
3. The Universal turns itself on, and
4. ActiveSync connects and syncs.
HTH!

I think there are issues with firewalls and anti virus applications that also prevent Active Sync from working correctly, maybe that's where your problem lies?
Regards

Take a view your Windows firewall, then, open the exceptions and look about the ActiveSync and fix it.

Hi, Everyone: Thanks for the advise. However, I tried all you mentioned but still not working. My problem is the PC did not recognize the device from USB connection. I did try the windows firewall and make sure the check mark shown on all "ActiveSync" items. But it is still not getting recognized. I have no troubles for Win XP Home Editions w/SP2 at home PC. I am having the same AntiVirus and Internet Security (All from Symantec) on Home and Work PCs.
Please advise.
Thanks.

Wel, Be sure you have the last ActiveSync 4.1 version?
What do you think if you erase the program (in the PC that you have the problem) and install it again.
I had have the same problem and I did the way I share with you. Let me know if it works!
Luck.

Hi
I had same problem.
I fixed it by plugging my ppc into my laptop once that connected i then plugged it back into my main pc and bingo
_^.^_

Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
(2) Then, I tried to connect to the old machine which I Sync no problem before, now it processing the Sync forever.
It appeared that I cannot really Syn for both machines now.
Please advise.

Try to soft reset your ppc.
Regards,
Arto.

I have been struggling with a similar (perhaps the same) issue which I have just found the fix for.
The environment is Exchange2003 SP2, ISA2004, XP PRO SP2 laptop running Activesync 4.1, Win Mobile 5.0 phone edition PDA (Qtek 9000).
The PDA synchronises with Exchange Activesync Server via a cellular (GPRS) connection no problem.
The problem we had is when the PDA was attached to the laptop via the USB cable (or Bluetooth) - the error we got was " Your account in Microsoft Exchange Server does not have permission to synchronise with your current settings. Contact your Exchange Server Administrator. Support Code 85010001 " which is clearly cobblers because it syncs fine over a GPRS internet link. Also the PDA takes between 2-3 minutes to error out and I have seen some posts in other topics that interprett this delay as a failure.
The above symptoms occur after a hard reset of the PDA and a de-install / re-install of Activesync 4.1 on the Win XP Pro laptop.
The clue to the fix was that another domain user, using the same Win Mobile 5.0 device, and the same Win XP Pro laptop, had no problems via a USB connection and I could not see what was different about their AD / Exchange permissions.
It turns out that new domain users using Win Mob 5.0 PDAs have no problems whereas existing (older) users (possibly those who used PPC 2003) have got something in their domain profile that causes the problem. Solution is to delete the domain profile (a copy first would be wise) and recreate it - bingo problem solved.

Hi, Waltzing:
Thank you very very much about your comments. You are very correct. My case is with Notebook running XP Pro SP2 which I used at work and was connected to iMate PDA2K w/WM 2003 2nd Edition before. I wait for almost 2 hrs to complete the Sync at home computer. I am kind of concern I have to wait so long everytime. Any advise?
Can you tell me how to delete the previous Domain as you indicated in your reply. I try not to hard reset the PDA. I already re-install the ActiveSync 4.1 and it can connected now. However, the Support Code is still there. I tried to Sync individually, but I always have the same problems for Calendar and Contact which are the most critical items for me.
Another issue for Contact. I found that I have several contacts has a lot of info in Note in PC but got truncated to the PDA JASJAR after Sync. Is that normal? Is there anything can be done to keep those lenghty note in the contact?
Please advise the procedures.
I really appreciate.
Thanks.

Hello Williamchu, I have done some more testing and I have to make a correction - I have solved this problem but for me it was NOT a profile issue. It is likely to be to do with your work proxy server.
As I am sure you know - in order for a WM 5.0 device to sync with Exchange Server via a GPRS cellphone connection you have to tell WM 5.0 the Internet URL of the Exchange Server - typically something like mobile.somedomain.com
When you connect your PDA to your PC via a cable - Activesync (on your PC) will search for the Exchange Server via it's name e.g. mobile.somedomain.com - the problem is that, in many local area networks, Activesync cannot resolve mobile.somedomain.com to the IP address of the Exchange server except via a proxy server (in our case an ISA server). This is why Activesync appears to hang - it spends all it's time looking for an Exchange Server it cannot find (I have also seen it throw up sys errors 85020006 and 85010001 at this point).
Connect your PDA to your PC (via a USB cable) after you have logged the PC onto your work domain.
On the PDA go to Start > Settings > Connections > Connections
Under "My Work Network" you will see either "Edit my proxy server" or "Set up my proxy server" depending on wether a work proxy server has been configured or not. You need to know what your proxy server name is and check both check boxes. Your IT guys will tell you what your
proxy server name is.
My apoligies for the bum steer about profiles - I have a complex test environment and changed 2 things simultaneously (without realising it) to try to fix this problem one of which was a new profile - which as it turns out has nothing to do with the problem. I hope this fixeds it for you.

Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William

Williamchu, I will contact you about this.

williamchu said:
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
Click to expand...
Click to collapse
Well this problem gets solved when u open Outlook on ur PC and then Help --> Detect and Repair.

williamchu said:
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Click to expand...
Click to collapse
William did u manage to finally solve the problem??

Gah! Microsoft Has Forsaken Me - Vista and WM5

Windows Vista only Uses Mobile Centre.
Windows Vista does not support active sync.
Mobile Centre Only supports Windows Mobile 2003.
Thus.
Vista Does Not Support Windows Mobile 5.
Any Other ways to connect I'm not seeing?
EDIT: My bad, 2003 came before 5, so why is it telling me that it's not supported?

It supports WM5 just fine. Been running Vista since RC1 and have not had any sync problems.

i've been able to use windows vista and have it sync with my wm5 wizard...contact, calendar, etc info appear in outlook just fine after the sync...

Vista was a pain in the ar5e to get WMDC to sync with my k-jam, it is a problem with RNDIS, what you need to do is switch the connection method in Start -> Settings -> Connections USB to PC and set it to serial
then you should be able to get it to work as normal.
HTH
Steve

wurzel555 said:
Vista was a pain in the ar5e to get WMDC to sync with my k-jam, it is a problem with RNDIS, what you need to do is switch the connection method in Start -> Settings -> Connections USB to PC and set it to serial
then you should be able to get it to work as normal.
HTH
Steve
Click to expand...
Click to collapse
I can't seem to find that option in the settings. T_T
EDIT: I've never noticed it before, but my phone is also throwing up error messages about how it can't assign an IP to the netowork

ah ha so you have the same prob I had when I tried it initially, the ACU you are using is to old, you need to upgrade it to ACU 3.3 to get the functionality failing that you can install a simple CAB that will give you the functionality. I have no way of sharing the file so if you mail me your email address I can mail it to you.
Cheers
Steve

Active Sync Can not Connect

I had win 2000 and with ASync and every thing works a ok, with desktop connection on to Jas Jar via USB.
I upgraded to win xp sp2, installedt MS ASync 4.5 - since then MS Async has never worked.
Before I installed MS Async and had the jas jar connected via USB, i get the standard windows "new hardware found", I run this wizard buy I get there error, saying cant find software device may not work correctly. So I go ok, lets install MS Async 4.5.
I do this, and I connect the Jas Jar to the desktop PC via usb, yet the MS Async cant find a connection.
Yes the cables are all connected, Zone Alarm turned off, and also the XP sp2 firewall is turned off as well.
Any ideas ????

Active Sync 4.5 changes the way it connects from USB Serial Sync Mode to RNDIS Sync Mode. This can cause problems (it does for me). There is a little Microsoft program called ActiveSync Mode which allows you to change back. I you search on the web & find "ActiveSyncMode.sa.CAB" this will install the program. You then go into programs & you will see a new Icon for ActiveSync Mode. Hope this works for you.

Active sync problems
all worked fine now
thanks for the help guys
was thinking of trading in for an Iphone as they have dropped in price to 169 quid !
anyone think this would be a bad idea ?

I'l give this a go myself.
After experimenting with my exec/universal I discovered Activesync 4.5 on my XP Desktop works with the WM6 ROM but not the WM5 one.
But Vista on my Laptop will sync with Windows Mobile 5
I'll certainly check Activesync mode out then I can go back to WM5 as the Ranju core doesnt have msn otherwise everything works really well on it.
Where does th CAB file install to? I tried it on my XDAmini-s/Vario and it still doesnt sync with Activesync4.5

Hello JohnWB
It works for me too !!!!!!
Thank you very much indeed
Louis

JohnWB said:
Active Sync 4.5 changes the way it connects from USB Serial Sync Mode to RNDIS Sync Mode. This can cause problems (it does for me). There is a little Microsoft program called ActiveSync Mode which allows you to change back. I you search on the web & find "ActiveSyncMode.sa.CAB" this will install the program. You then go into programs & you will see a new Icon for ActiveSync Mode. Hope this works for you.
Click to expand...
Click to collapse
thanks a bunch, works fine after your advise, only had to install activesync 4.5 after installing activesync.mod to my mda
thanks again

Cannot Sync After Upgrading ROM to WM6 ?

I have tried to sync with XP SP2 and Vista. In both cases ActiveSync connects and I can actually browse the files and folders on the PPC from my desktop PC. I can also sync to Exchange, but it refuses to sync with my desktop. I tried removing the Exchange sync but that did not work. On my XP system I get the following error:
---------------------------
Microsoft ActiveSync
---------------------------
The server could not be reached. This can be caused by temporary network conditions.
Support Code:80072ee2
---------------------------
OK
---------------------------
All the information I have found on this error relates to issues with the Exchange sync, but I do not have problems with Exchange sync.
I have also tried unchecking "Enable advanced network functionality" in the USB to PC settings without any luck.
I can also install progs via ActiveSync but I still cannot sync my contacts, calendar, etc. with my desktop PC.
My bootloader is v1.00 on both phones. Is there any other info that would be helpful?
I have attached my selections file for the ROM I generated. I am using BuildOS from 12/17/2007, but I have tried earlier versions as well and had the same problem.
I would really like to use WM6 but if I cannot sync with my desktop it is pretty useless.

ActiveSync Guest Mode

So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.

good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us

Nice read. I would suppose the registry modification would be easier for upgrades/updates as well. Thanks for the tip.

Thanks for this! I'll try it on my work laptop tomorrow.
liay said:
good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us
Click to expand...
Click to collapse
I know that trick but it's not working for me.
When I make that key in my registry, I can connect my PDA to my laptop, and it will be in Guest-Mode.
BUT, when I open Active Sync on my device to sync with my works exchange server, I will not work.
However, when I simply cancel Active Sync partnership wizard on my laptop, (so connect in guest-mode) I can sync fine.

I hoped this would have been the solution for us.
We have a lot of users with there smartphone. Coz they use flexible workspaces The sync on several pc's. We don't want to make a new partnership every time. Canceling the partnership makes it possible to sync with Exchange. But with this ActiveSync version this doesnt work. Also the GuestOnly register change syncing with exchange is not possible.
Anyone a solution?

Activesync Didn't Synch contacts
Hi,
Pls, when connecting my Touch cruise with Activesync, i found a message (Registered owner name does not match that in device information, make sure that is speleed exactly the same) in spite of write down the owner information in the PDA as the same mentioned in Computer name, i can't sych my contacts.
Pls advice

Thanks man, a couple of posts above I said I would test if it worked.
I totally forgot to test it. Now I did and it seems to work perfect!!
WHERE CAN I DONATE TO YOU!!

kaiser4782787890 said:
So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.
Click to expand...
Click to collapse
I get an error, "cannot find pegconv.dll" when I launch the program. I have activesync 4.5.0 (Build 5096).

AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..

nothin said:
AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..
Click to expand...
Click to collapse
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.

johanromijn said:
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.
Click to expand...
Click to collapse
just so you ppl know:
The trick from the MS link>>>
APPLIES TO
Microsoft ActiveSync 3.0
Microsoft ActiveSync 3.1
Microsoft ActiveSync 3.5
Microsoft ActiveSync 3.6
Microsoft ActiveSync 4.2
NOT Microsoft ActiveSync 4.5
just so you know.
wbr
V