Hi there,
I got a MDA Pro and it worked fine until yesterday evening
On opening, the screen turned bright white. Eafter many resets and have a bottle JD I it finally booted up just fine
This morning however, blank, white screen
the funny thing is, I can receive calls so it looks like it is working fine (besides the screen part that is)
any suggestions?
Had my M5000 about 10 days and it died this morning. I hadnt dropped it or damaged it in anyway - the screen just went white.
Tried soft reset, hard reset, removing the battery and nothing - just a white screen. Tried calling it and got the answerphone...
Orange are sending me one by courier tomorrow morning and it was all backed up so all is not lost but still bloody annoying
Hopefully you've got insurance and T-Mobile will replace it too???
For a few days my HTC HD2 has behaved strangely. First it has hard reseted by itself. Then the day after in the morning it didn't start after charging all night. And today the screen goes black while I was using it. I tried soft reset and it has vibrated but the screen remained black. I thought it has remained without power but for my surprise a minute later I received a call from a friend. The screen was still black as the phone rang. Strange enough? I tried then hard reset. No luck. The only thing I could see was the HTC start screen logo on a very very dark screen, almost unseenable, then it flickered for a few seconds then the screen has gone totally black.
I did not use any other ROM than the stock one.
I did not installed any program.
I have the phone from january and until now I did not have any problems with it.
I love it for its big screen and I use it mainly for internet browsing.
I will go for warranty. Do you think that it will be replaced or is it something that can be repaired?
I used this phone for 5 months and the screen suddenly has died on me. The phone is in service for 12 days now. They said the screen must be replaced and HTC still hasn't sent them the replacement screen. HTC sucks!
HTC didn't even translate the 1.66 ROM for Eastern Europe so I'm stuck with 1.48. HTC sucks again!
I think after I will FINALLY have my HD2 back from service I will sell it and get that new iPhone.
I am so dissapointed in HTC!
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
Background. I am on my 2nd handset, having had four major faults since April. Been without my play nearly 2 months being repaired so far. Ok new failure, since last night after the battery died (working just fine), I swapped it for a fully charged one. On boot up the screen was completely digitized. I had only just this phone back from having the same thing ( they replaced the screen) but this time it was different. If opened and shut the slider the screen would appear and the phone touch screen work fine. As soon as it is closed it crashes again. There is nothing on the sliders, nothing that cause a short. Any bright ideas before I send it off for 5th time to repaired?
Don't want to be without phone for another 2-3 week's.
Any ideas? Thanks
P.s. If I have the screen open from power on, it works fine
. Can the Sony logos etc. Still crashes when closed
Neil
Sent from my R800i using xda premium
Ok, it is definitely not software related. If I close the slider very slowly and leave a 3 mil from completely shut. It reverts to portrait just just fine and 100% usable. If I let it complete the last 3 mils, it crashes.
Sent from my R800i using xda premium
has to be a hardware issue highly doubt its a software issue since there had been work done already that could be the culprit
maybe something is snagging somewhere
and if your taking it back to the same repair place and faults keep happening maybe the repair spot sucks
Hello,
I have bought this phone new from about 2 months ago. Everything was going smoothly but suddenly last week the phone began to reboot while I'm using it by itself. This happened for 2 days straight then it stopped also by itself. Then I noticed that my display screen isn't being covered completely. The curved screen is not fully used like if I'm using a straight display screen. Idk if this is a hardware or a software problem. Please advise if anyone has had this problem before.
Thanks.
Never had the problem, but your best bet is to try a factory reset. If that doesn't work, I'd exchange the phone.