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I've searched and haven't found any help at all with this. I'm trying to sync my 9100 with outlook 2003 sp2 as indicated in the title. I can establish an activesync connection and sync notes and files as well as explore the device and install software, however whenever I try to add tasks, contacts or calendar to the sync options I begin to get an error.
Basically what happens is that it will save the settings and then I get an incomplete sync with an error code of: Support Code 85010014. I've searched the microsoft site and can't find this code anywhere. I've followed the activesync 4.0 troubleshooting guide, but since I am establishing a connection that doesn't seem to be the problem. I've been a PocketPC user since day one so I'm not new to any of this, but I'm really at my wits end with this issue. I've hard reset and reinstalled activesync more times than I care to count. I can also still sync with my old jam just fine. Any help would be appreciated. Are there any unique configuration issues for 5.0 devices relative to Outlook 2003? Does it not like running in cached mode? Thanks in advance for any help.
If you are trying to connect to your home machine try:
Delete Any Partnerships From Activesync & the Device
Uninstall Activesync
Uninstall (Not Repair) Outlook - you'll probably need your Office CD for this.
Reboot
Reinstall Outlook
Reinstall Activesync
Cross your fingers
This has seemed to work for some people but not everyone.
There is a known issue with folder redirection on corporate networks. The Activesync team is aware of this and an upcoming version of Activesync will address it. For the moment the the only workaround is to turn off folder redirection. Unless you are a sysadmin, this is not likely an option for you. If you are in this situation, then unfortuantely you'll have to sit tight - like me.
Hope this helps.
db
I also had to uninstall both the latest outlook junk update as well as the junk update from office sp2 to get as4 working properly.
Success. What worked was to delete my current Outlook profile and account and then set it up again. The first time I did it I didn't delete the outlook.ost file and the new account settings just referred back to that file and I had the same problem. The second time around I deleted that file, configured my outlook settings and got that working and then syncing started to work as well. It took a little time, but has been working well since then. Thanks for the help. It's really strange that my jam and ipaq continued to sync thru AS4.0 just fine, but the qtek wouldn't. Appears to be some weird combination of WM5.0 and AS4.0 that causes the problem.
Hi all
I have a UK T-Mobile Vario with no modified ROMs or anything like that. I am having problems syncing with two computers using Activesync 4.1.
I'm not experiencing any of the usual AS problems, I can connect to both computers by USB or IR without problems. I don't have any firewalls other than the built-in XP firewall, and they have been disabled for the Vario connection on both computers.
From "out of the box", I set up a partnership with my home computer without problems. I then did the same with my work computer. However, when I returned home, Activesync did not recognise the device as one with which it had a partnership and started the setup wizard again. I had to go through the whole process again... then the same thing happened when I returned to work!
It's very frustrating because it takes so long to set up new partnerships, and I can't be confident that it is properly merging what has changed on the Vario with what is on the PCs.
If no-one has any better ideas I guess I will have to do a hard reset and reinstall AS on both PCs, but I'd rather it didn't come to that!
Thanks in advance
Did you resolve this problem? I have been fighting with my new 8125 to try and get it to sync with my computer at home and my computer at work. It just won't share the same partnership and you can only setup contacts and calendar with one of the partnerships. I have tried deleting the mobile devices from active sync on both computers and removing them from the sync configuration on the mobile device and starting again with no luck.
It tells me this "Your Pocket PC is already set up to synchronize with another computer (Windows PC). Please enter a name that will help you easily distinguish this computer from your other computer (Windows PC). " But if I name it something else I can only sync contacts and calendar with one of the partnerships. Very annoying.
I'm wondering if anyone has gotten the contacts and calendar to sync with 2 different computers (without configuration changes each time you sync). I had a PocketPC before (not a phone) and had no problems doing this.
This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.
Does this mean you can successfully sync your contacts and calendar with 2 computers? Does it show just one item in the sync application on your mobile device?
I'm not sure if this will help you, but I have both my machines, the Universal and Wizard syncing with my work laptop and my home PC without any problems.
The Wizard is syncing Calendar, Tasks and Contacts with both machines...
impaler said:
This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.
Click to expand...
Click to collapse
Ditto for me. I did a hard reset on my 8125, and reinstalled ActiveSync on comps. Original ROM, updated radio ROM only. Works like a champ syncing with 2 PCs.
That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?
thomii said:
That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?
Click to expand...
Click to collapse
I didn't do any tricks - Activesync on your mobile is happy to have two partnerships at once. I'm also using AS 4.1 and WM 2005.
no luck yet
Well I did a hard reset on my device and reinstalled active sync on both of my computers and still no luck. Very frustrating. It still tells me that my pocket pc is already set up to synchronize with another computer and I need to name it something to distinguish it from the other computer. I do this and call it "Home" and then I can't click on Contacts or Calendar b/c it says that it is already synchronizing with my other computer. It says I can turn it on after, but only after I clear the check box for the other computer and try again.
Maybe now I'll look into updating the ROM, but I didn't really want to do this b/c I'm not sure if I want to keep the device if I can't get this to work. Maybe I'll try calling Microsoft although I've already tried and gotten three different phone numbers of people to talk to and when I had called they weren't in the office at the time. So I tried searching some more and trying some different things and came across this great forum!
I wonder if my problem is because my 2 computers are synchronizing with different exchange servers. I did read this:
"If you want to sync your Pocket PC or Smartphone with 2 PCs with Outlook and the 2 PCs are both synchronizing with different Exchange servers, you need to use a registry editor on the mobile device and set the following key:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination] = (DWORD) 1
Source: http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
I wanted to try this but haven't found a free registry editor that works yet. I'll do this before the ROM.
FIXED
Changing EnableNonLocalCrossPollination fixed the problem.
I should have just tried that from the start. I paid the $20 for the Vidya Pocket Registry Editor 1.0.5 and changed the registry and now I can pick contacts for both home and work connections. Now to fix the problem of sync freeze
Hi All,
Have been using the Dopod D810 in WM5 for a while, syncing using ActiveSync 4.5 worked well, syncs were fast. After upgrading to WM6, syncing became much slower, even if i just chose to sync the calendar appointments.
For example, when i have the D810 connected through USB to the desktop, then I add a simple calendar entry in desktop Outlook, the system starts syncing, that calendar entry is quickly sync'ed ( 0/1 changing to 1/1 then the check mark, this process is fast). However, after this, the system still stays on "synchronizing" for about 1 minute until it finishes.
I have already tried lots of WM6 roms, including the official Dopod D810 WWE rom and many other cooked roms (ax3l, mary, pdaviet, etc...)
Have you guys encountered this problem? and how to solve it?
please... no one has this problem except me?
hardworker said:
please... no one has this problem except me?
Click to expand...
Click to collapse
I have the same problem, but I have no idea how to solve it.
I have the same problem with HTC-P4350 (HTC_P4350_WWE_4.17.405.2_4.1.13.44_02.94.90_Ship.exe firmware)
I only have this problem when I choose to sync Outlook Email. When I deselect it, syncing is relatively fast.
Hi everyone, after doing some research online, it seems that its a consensus. Anyone running ActiveSync 4.5 is seeing this issue. I was running 4.2 with wm5 and syncs were lightning fast. I'm not sure if I upgraded to 4.5 or it happened during a windows auto update. 4.5 and wm5 was slow as heck. I tried everything. Reinstalling, hard resets etc, nothing. I upgraded my TyTN to wm6 and same problem.
I've tried posting this problem (others have as well) in the MSFT forums but no replies.
Anyone... HELP!!
it works with me
Hi guys,
I had the same problem with slow synchronization on activesync 4.5, however now my problem is a bit solved. I only chosed to sync calendar, and I installed with activesync 4.5 provided by the HTC (in my case it is T-mobile companion cd). Now it works charmingly. It seems there is some bugs or some optimization made per every microsoft mobile product. I will see if uploading the activesynce of T-mobile will violate the copyright, if not you will see it in the ftpserver shortly.
thanks for the replies. I am now wondering whether installing Outlook 2007 would help for the syncing problem between activesync 4.5 and wm6... ?
And #6, dymlu, I have installed activesync 4.5 and I am now syncing with my d810 in wm5 without problems.
I am using outlook 2007 with active sync 4.5. The speed is still slower compare to WM05 rom. Now i got problem with zonealarm, i need to shutdown it before activesync can sync with my PDA.
same problem here including activesync connection dropping on transfer of large files eg., video file over 1mb
i posted my problem here:
http://forum.xda-developers.com/showthread.php?t=326455
With any hope, MS might make an ActiveSync 4.51 available?
Yes, same here. ActiveSync 4.5 with TMO Wing. Sinking PhatNotes to desktop, the rest of Outlook to my Exchange server. It's just slow, period. RNDIS?
the slow problem does not seem to be related to rndis, even with rndis disabled, the same problem persists. When i just try to sync the calendar events, the "tick" mark next to calendar appears fast, the problem is after that, it keeps on saying "synchronizing" for around 1 minute, apparently doing nothing. At that time, the cpu loading on the trinity seems to be quite high, and it becomes un-responsive.
reading the log files of activesync didn't help much (maybe because i couldn't understand it).
I installed SKTools and in the optimize tab, I made an 'optimize for performance' action, which made several modifications in the registry. (TCPIP packet size ...)
Synchronization is now faster, even if the task has still a priority near critical on the PPC.
SKTools is a shareware and since the modification is needed only once ...
Yes, Activesync is *extremely* slow in my case as well. I am sure that this there is an incompatibility between *Micro$oft* Activesync and *Micro$oft* WM6!!
The reson I say this is because I was using the bundled WM6 and Activesync and the speed was incredibly slow. The speed hasn't changed even now that I flashed a lighter ROM.
It's time for M$ developers to get into work!
Yep, slow for me too. I'm running Office 2007 (under XP), the latest WM6 ANZ firmware and syncing email, calendar and favorites.
Have tried changing various settings, but it's still powerfully slow!
Slow ActiveSync
I upgraded my hx2490 from wm5 to wm6.1 and data transfer is slower than old good 5 1/4 fdd
I have searched the forums and can't find an answer.
I have recently upgraded my M3100 to the official WM6 thanks to the very usefull advice on this forum. I am now running WM 6 on my M3100 using Active Sync 4.5 (Latest) and Outlook 2003 on my desktop.
The problem I am having is that some appointments in my Outlook 2003 Calendar are not being transfered to my M3100. To make matters worse, some appointments appear and disappear at random intervals when I re-sync the device. It has rendered it useless as an appointments diary, which is 50% of the reason why i have a PDA phone.
I have searched extensively on Google and on here. I can find plenty of people experiencing the same problems, but no one seems to have found the answer.
As it is a well reported issue, I wondered if anyone here had a solution?
Regards
Tom
Either downgrade back to what WAS working before, or consider upgrading to a newer version of outlook...
Hello,
I have the same setup you have and have never noticed that behaviour. Well, actually I recently upgraded to Outlook 2007, but I never had problems with the appointments using WM6, AS 4.5 and Outlook 2003. A couple of things you can check:
1. Have you checked the AS calendar settings to synchronize "ALL" appointments?
2. Are you running some rules in Outlook that automatically delete or move appointments?
3. Maybe conflicts between PPC and PC? Is AS setup to automatically overwrite the PC when in conflict or viceversa?
lately i have been having problems with my active sync. i have schaps 4.31 and sc 4.5. when i plug my phone in, the computer says usb device not recognized? what is wierd in the morning everything was fine and now in the evening i am having problems?!?
i would
1 try another usbport
2 uninstall as and make sure to remove all as settings from regedit
and reinstall it
I recently updated my TD2 with the TopaT 1.5 Cheetah rom. Since I did that I have a strange problem with activesync. Somehow it does not automatically start when I want to sync using the scheduler.
I setup activesync using a schedule to only sync in the morning 8.30 am.
In order to do that I set the scheduler on peaktimes between 8.30 - 8.35 interval 5 min.
I use g-alarm to turn on wifi between 8.29 and 8.33. (although I think active sync turns on wifi by itself nowadays??)
This used to work fine on my old official WinMo 6.1 rom. But somehow active sync does not start at all! The wifi connection is solid. I use rsshub as well and it syncs in this time interval.
But here is the strange thing. When i start activesync manually (and quit) it does work! Somehow activesync is not working untill I start/exit the activesync program.
I think I solved this to put the activesync shortcut in windows startup, so that after each soft reset it is started automatically. I also use cleanram to clean my mem, which could kill activesync again??
Does anyone have similar issues with activesync? Or does anyone have tips to solve this?
FF666 said:
I recently updated my TD2 with the TopaT 1.5 Cheetah rom. Since I did that I have a strange problem with activesync. Somehow it does not automatically start when I want to sync using the scheduler.
I setup activesync using a schedule to only sync in the morning 8.30 am.
In order to do that I set the scheduler on peaktimes between 8.30 - 8.35 interval 5 min.
I use g-alarm to turn on wifi between 8.29 and 8.33. (although I think active sync turns on wifi by itself nowadays??)
This used to work fine on my old official WinMo 6.1 rom. But somehow active sync does not start at all! The wifi connection is solid. I use rsshub as well and it syncs in this time interval.
But here is the strange thing. When i start activesync manually (and quit) it does work! Somehow activesync is not working untill I start/exit the activesync program.
I think I solved this to put the activesync shortcut in windows startup, so that after each soft reset it is started automatically. I also use cleanram to clean my mem, which could kill activesync again??
Does anyone have similar issues with activesync? Or does anyone have tips to solve this?
Click to expand...
Click to collapse
Clean RAM will close AS.
First of all it would be best to ask your questions and post your comments in the original TopaT & Cheetah thread so others who use the rom can share findings and so the cook can see whats happening
Did you perform a hard-reset after flashing? There have been no reposrts of ActiveSync issues with this rom.
Also why did you flash the 1.5 and didn't go for the 1.7 version?
Hi Patensas, I did perform a hard reset after installing the rom. I installed 1.5 because I heard that the cheetah 3.3R rom was much appreciated and stable. ofc, this will probably also be the case for the later versions of your rom
I circuvented my problem ( I think) by placing activesync in startup folder. I also used the setting in cleanram to start the programs in the startup folder after cleaning. I think this will help my problem. For the rest i'm very pleased with the 1.5 rom so I will wait with updating for a while (I hate reinstalling everything and altering all my settings...)
Thanks for the reply btw, I also posted this in the TopaT thread