Database Users

Has it died??

My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob

This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".

Stuck on "Quietly Brilliant" Screen

Hello.
First post here and hoping someone out there has a solution for my issue.
My HD2 gets stuck on the "quietly brilliant" screen every time I try to boot it. The only thing which happened directly before was that the battery was low and it switched off. This has happened before, but usually when I plug it in to charge it can just turn back on, or if not plugged in then tries to turn on but turns off again. The amber light comes on when it's plugged in to the charger, and it has been charged for enough time that it should turn on as normal.
I'm not as tech-minded as most of you so I'm kinda fumbling around trying to make something work.
I have tried:
Soft reset (multiple times, at different points in the loading (ie when it has the red writing bottom left before freezing, during "quietly brilliant" animation, and after freezing.
Turning on with memory card out.
Turning on with sim card out.
Turning on while plugged into charger.
Turning on when plugged into usb.
The phone will not:
Boot fully
register when plugged into PC
But it will enter bootloader mode (did I get the right terminology? With the Colour banding?)
When in this mode it either displays "Serial" or "USB" (if connected to PC)
I'm desperately trying to avoid a hard-reset as I've spent quite a long time manually entering contacts etc which aren't backed up (all would be lost ) and getting twitter/youtube/facebook all that jazz set up, along with programs and BSB tweaks, Dutty's task manager etc etc set up.
Have also spent time changing the theme with HDWall, and removing curtains/backgrounds etc with the TOUCH X tweaks. I've finally got my phone just how I want it...the biggest thing, of course is losing all of my contacts though.
I just have a HTC rom installed (can't remember what it was called, but nothing fancy, just the normal one to replace my TMobile rom).
Would really appreciate some advice/insight into what is going on and what I can do to sort it. Please help!
N
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!

Oh and it won't turn off using the hang-up button when it's frozen-I have to remove the battery.

nudilover said:
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Click to expand...
Click to collapse
If you use Exchange, all your contacts are stored in Exchange...which has the immediate benefit of backing them up, and the other benefit of making them sync with Outlook/OWA.
>: /

Hi there,
Thank you for your reply, I'll bear that in mind next time. But for now - how would I be able to check this? I'm really not sure if I set this up. Can I check it on my PC? I have Office 2007.
N

Ok...so I've found some of my contacts in my Outlook. Guess they weren't updated very recently but at least some are there. I can do a hard reset if I MUST...but please does anyone know of anything else I can try?
And if I leave it overnight is it best to leave it frozen/switched off/charging/battery out?
Will head off to bed soon as it's nearly midnight here and I've got work tomorrow.
N

Try to flash with another radio, you don´t miss your contacts if you do.
Some roms block with some radios.
hope it solves your problem

Ok, I'm going to try it. Found the old .nbh file and it was the 1.66 rom. So just trying to find the right radio one now. Thank you for the tip

Have tried 2 different Radio versions now and still sticks on the same screen on satrtup...is it hard reset time?

Feel like I'm speaking to myself here!! Ah well!...an update. DId a hard reset, and my lovely HD2 is alive and well (albeit looking far too "fresh out of the box"). While I'm at it with nothing back...is there a "better" standard ROM than 1.66 to be using? Anything newer? I'm never sure about these things.
Thanks for your patience and consideration guys...I'm a bit of a noob girl when it comes to these things!

Sound like you've installed a customized ROM. If its the case try to find out what is the best Radio for that ROM and re-install it.

[Q] HD2 will not turn off properly. Any solution?

I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.

interesting problem. Most times if a problem persists across hard resets/ rom flashes with task 29, etc, then it is usually a hardware problem.
Have you tried calling your carrier or htc for tech support, maybe a new phone?

Solution?
Hi,
I also had this same problem. I solved it, strangely, by plugging the phone in to charge then unpugging and reseting. Hope this works for you too!
Scott

Unfortunately I cannot benefit from the warranty service or free replacement.
The repair costs would not be an issue. The only thing that bothers me is that I don't know if is a hardware or software related.
If I consider the symptoms it should be soft related. But if I consider the thing that nothing of the above mentioned worked, then I have to tag it as hardware issue.
The only thing that could trigger such a behaviour is the fact that this weekend I had it in some high temperature environment ... trying to hold the phone which was charging, in a car without AC, outside temperature 37 Celsius in the shadow, I almost burned my hand ... so maybe some strange protection was triggered.
Another strange behaviour it had, is that i could not charge it on various trials. With the charger connected, in car or at home, it would not charge and the signal led which on normal charge is amber, in these cases was blinking between amber and green.

if the phone gets too hot, it won't charge. That is a safety feature.
Make sure you check your battery contacts as well, where the battery sits in the phone. If the middle one is bent so it doesn't make contact with the phone, it can give you the flashing led.
I thought I read on here that the hd2's were warrantied by htc for 2 years, based off serial number. Wouldn't hurt to call and see.
But it sounds like something fried in the heat.

Thanks for the feedback. I'll try to see if I can have a service check on it.

danielterci said:
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
Click to expand...
Click to collapse
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.

Ahkau said:
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Click to expand...
Click to collapse
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.

nrfitchett4 said:
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
Click to expand...
Click to collapse
You might be right. I really dun know if it is a hardware or software problem. But, it's kind of interesting that after u plugin it will work for quite some times. And, it will come back after the next soft reset.

OMG!! ... this means that I've just got the HD2 Ebola disease. )
Now being serious, after flashing 3 ROMs, hundred of soft resets, battery in out ... and one long night ...I just give up.
I will just try not to have the phone discharged. I hope there will be a solution sometimes soon.

Possible solution
I had the same problem.
I removed the cover, cleaned the two contacts on the back of the cover and for some unknown reason it returned to normal (although I was holding a pencil in a threatening manner to the red reset button).
What are these nodules for? I think more to do with reception, but it worked perfectly.

[Q] Continuum, what have I done?

Hi everyone, I'm new to this forum (first post), I've owned my Continuum for a few months now happily with no problems. I actually love the phone! But recently I ran into a pretty big problem...
Let me give you a little background on my phone first, I have used SuperOneClick on it, to grant super user permissions, I've used the program to grant me access to the phone tethering apps that are out (currently using Open Garden), and the AdFree app in the market. I havn't used anything else in regards to 'hacking' my phone so I'm a bit confused as to why I'm getting trouble.
Anyways here's my problem, lol! Well the other day I turned off my phone and tried turning it back on and I would get a grey battery with the spinning disk, and it wouldn't turn on :\! I tried holding all the buttons, for over 10 seconds, no avail. It still turned on to the battery and nothing. I tried taking the battery out for a whiiiile and nothing. Eventually I plugged in my phone to the wall and it magically worked. Actually that's the only way I've been able to get my phone to turn on lately. It works fine once it's on but every time I turn it off the same thing happens .
So that's truly why I'm here... Is my phone 'bricked', or are these some symptoms of being 'bricked'? Are there any fixxes I can go about taking to you know...fix the problem ?
Any help would be Greatly appreciated,
Thanks everyone,
-Matt

Oops, I forgot to mention that my phone has been acting strange sometimes in the sense that I plug it into the wall and the 'Mass Storage/ Media player' option comes up, even though it's not plugged into the computer, just into the wall.
Pretty strange huh?
Anyways thanks again everyone who helps!!!

Can you try taking out the battery, then putting it back in...
Then hold down the volume down key as you power it back on?

I would try un-rooting and doing a factory reset... that should eliminate software issues... If you're still having issues then take it to VZW and let them give you a new one.
This is not "bricking"... If a phone is "bricked", it does nothing, absolutely nothing, and the only way to make it useful is to use it to build something.

Sure, right now it says "Downloading... Do not turn off Target!!!".
Thanks for letting me know it's not bricked, that's a little reassuring .
After a while I just took out the battery and stuck it back in and attempted to turn on the phone the usual way, and it turned on just fine. I'm guessing it's fixed and hopefully it won't do that again.

Issues boot issues

My HTC surround died this summer and i have decided to try to fix it. I have tried replacing the SD card, leaving the battery out, reflashing it, factory resetting it and non of this has worked. My phone wont turn on unless you plug it in. It gets to the White HTC screen and then shuts off and restarts. Under the tricolor screen it shows SD UNKNOWN 27, im not sure what that means. Could someone throw me a bone to how to fix this? thanks

try one more other sdcard and after resetting plus the phone as soon a u reset . still if aint workin there probably theres a problem with the sdcard slot

aarrun said:
try one more other sdcard and after resetting plus the phone as soon a u reset . still if aint workin there probably theres a problem with the sdcard slot
Click to expand...
Click to collapse
I have tried two other SD cards. I think it could possibly have a battery issue too though. Right before it completely quit working my battery wasnt lasting for more then an hour. Sometimes i had it plugged in and it was dieing faster then it was charging. It also started to get very hot and then it would shut off. I used to be able to power it up to just past the HTC screen without it being plugged in but now i cant make it past the HTC screen with it plugged in. Any thoughts?
Thanks

Also when I check the CRC I get two codes
BL CRC-oxA4CA6CC6
OS(SI) CRC-0x1932A82C
Can anyone shed some light on what this means? Thanks