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Lets say I am sick and tired of my 8525 turning off on it's on randomly during the day and I have loaded 10 different roms all the way back to the stock one, I have ran it with NO aftermarket programs, I have replaced the battery, and I have added support to the sim card to make sure it isn't losing contact and still the phone turns off randomly on it's on.
Sometimes I have noticed that it will turn itself off if I slide the keyboard out (maybe 3 times out of 100 turn offs), but 97% of the time it will do it on it's on sitting on the desk untouched.
If I was going to take my phone apart, is there any ideas or general consensus to what parts might be causing the phone to turn itself off? Should I get a new sim card maybe?
Really sick and tired of my buddy with an Iphone throwing this bug in my face telling me what crap HTC is as well as missing calls.
If the phone is turning all the way off, over and over, then send it in for a replacement. If you mean the screen is just turing off after a certain amount of time, you can adjust that under: "Settings->System (tab)->Power->Advanced->then uncheck Turn off device if not used for x minutes. See if that helps, or maybe its just ur phone and you need a replacement. I sent mine in to ATT and got one back after my screen stopped turning on"white screen of death", heh. So it could just be a hardware issue that you cannot really solve urself...
The phone is turning all the way off on it's on. I have to boot it back up like I had just installed a battery or something.
I am out of warranty and do not want to pay for a refurbished phone since this is my third phone from them during the warranty already (and this ones been the best till now). I would rather someone tell me the board/part and I take it apart and fix it myself. I have the tools, the instruction manual in PDF someone posted a while back, a website with almost every internal part for sale, and experience taking small devices apart (ipods and such) and replacing items, I just want to know if anyone knew of which part could most likely be the part causing something like this before I start replacing things blindly. I plan to go ahead and take it apart and check ribbon cables since I want to replace the whole housing anyway.
Unfortunately, my D900 has the same problem with yours, it turned off when i just sending messages or just touching the screen, and my replacement battery is already on the flight, when i get it, i will test it again. Hopeful, i can get a sweat result~~
Mine doesn't seem to do it when it is in use. I have had to get in the habbit of looking at the LED on the phone to make sure it is still turned on. Gets real annoying trying to say the Iphone isn't all that people think, but then have this little problem and the fact I am on my third HTC product in the year time frame. But the others died within 30 days, this one has lasted 10 months thats why I want to keep it.
Well I think I figured it out. I took it apart and it looks like the black box that has the battery connectors to it and is soldered to the main board has broken loose. I am trying to fix it, but does anyone know how much the main board is if I need to replace it?
Hi there, sorry to burden everyone with another broken hermes thread but I was wondering if I could get pushed in the right direction on something.
I started having the white screen issues that ever so popular around here. Initially I managed to fix it but it always came back. I've taken my phone apart a good few times but I think I've really done it in now. I was trying the fix from user alkizmo with the foam on the D-pad connections but upon putting the phone back together I found that it would not switch on at all. I'd put everything back in the proper place and have now since removed the foam pieces but still to no avail. Even when plugged into the wall it won't switch on. It just sits there with a RED light instead of the usual charging orange light.
I'm not sure what I've done or if it's even fixable but any advice or ideas would be greatly appreciated. (Keeping in mind I'm not super tech savvy)
Thank you.
Try to reseat the connectors first. Don't think a bad flex cable or dpad would cause a red light. Sounds like the motherboard is fried. Did you ground yourself with a strap and be extra careful when taking it apart?
Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.
you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.
mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
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Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
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You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.
Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.
Ok, im going to start not from the beginning beginning, but from where problems started.
Friday night, went out, I was writing an sms when somebody pushed me and i dropped my wiz, i picked it up, to find that the battery was gone, nowhere to be found, i did find the cover tho. i tried to look for the batt, but i was in the middle of the club so it wasn't that easy.. I knew that a friend of mine had a spare one so i didn't worry that much.
Sunday I got the replacement, tried it, no luck, it ran out i thought, but when i tried to charge it, nothing happened. Buying a new one is not that easy when you are in Argentina, and they are expensive, so i decided to jump sart it. good news: it worked, i could turn on the phone, so the battery is fine. bad news: it still doesn't want to charge!
I previously had problems with the usb, and i had to have it soldered again, pretty strong, but I thought that might be the problem again, so i disassembled my wiz. new problem: the power button broke, the tiny, tiny black piece fell off, AND I LOST IT! DOH!
Anyways, the usb is still soldered pretty strong, i don't think its gonna go loose again, so thats not the freaking problem!
So now, instead of the initial no-charge problem, i have a disassembled wizard, that won't charge the goddamn battery, AND a broken power button (tried to glue it, but fell off again and thats when i lost the piece).
Regarding the button, i've studied my options, what would you recommend and how would you do it?
option 1: turn on the phone with the soft reset hole, and remap the screen on/off function to another button.
option 2: replace the power button internal piece with the one from the voice command button (i never use it). i've taken a look and they seem to be the same, but i don't know if taking it off and soldering it back would work..
anyways, that leaves me again with my initial problem, and i do have an hypothesis. I THINK (because I THINK i remember this happening to me before), that the battery won't start charging until windows has started, and the jump star power the battery has is not enough to get it started (tried to tape it and leave it for a while to see if it charged a bit more, but didn't work, the phone turns on but goes out when loading, and since i've my wiz pretty loaded it takes its time to load).
So to try this out i would need a way to charge the battery manually, and i don't have access to another wiz to have it charged (my friend had a spare batt because his wiz is broken).
So, if you have a solution to this, ANY different solution, or even an IDEA, please give me a hint!
For what i've read, this are common problems, so there must be something out there.
Man, that's a bad thing
I'll try to help you as much as I can.
You are right about Wiz only start charging when it's on. After my N78 was stolen and I went back to the Wizard, the battery was without any charge for months... I plugged it and no red LED... Turned it on and, bingo, red LED and charging!
The voice command and the on/off buttons are the same, so (in theory) it would work 100% IF you were able to change their places (at least for me, it is impossible to do manually, never found any good equip here =\ )
With a lot of patience (and a small soldering iron) I would try to take the voice comm button off and place it where the on/off was.
For the battery, maybe someone here can point if there is a "battery charger" standalone device, or such a thing...
Good luck man
hey thanks for the quick reply!
i'm not thinking of doing it myself, i'm not not that precise nor is my solder, but i know a guy, same dude that fixed my usb. I like that idea more than the other, but i guess that remapping the screen on/off and using the soft reset button would be much safer.. i haven't made up my mind about that yet.
Weir thing about MY wiz, at least thats what i think happened to me last time my battery was completely discharged, is that not only the device must be ON for it to charge, but it needs to have WINDOWS already loaded, i know for most devices it's not like that, but i think thats how mine works, or at least thats the only explanation i could find!
btw, i love your case modding concept, and since i might have my wiz sitting for a while, i might go ahead and try something too! nothing as extreme as yours of course.. i'd love to see more updates on your project along with some guide to see what ideas i can take
slight detail while thinking my options.. if i was to remap the screen on/off function to another button, would i need to have the device in sync? or connected via cable? because when i had the usb soldered, don't know how nor why (all the pins seem to be ok) but the device won't be recognized by any computer, usb only works for charging (or used to work, at least, still haven't figured why it won't charge now).
If its only an app that i can load to the phone, once i have it working (that if i ever will), i can load the app thru minisd, BT or IrDa so that would't be a problem.. i haven's investigated that issue yet.
Hey jinxie, how's your Wizard?
If you're still stuck with the battery (I hope not), check this out...
I think this will solve your battery problem:
http://forum.xda-developers.com/showpost.php?p=4963547&postcount=5
That's probably to work, just be carefull with the battery's temperature. If it starts to heat, stop the process and wait it to get normal, then start again.
Good luck!
i tried keeping the wires attached to the contacts for a while, didn't think it'd work better doing it just for a little and then repeating the process, i'll try that!
yeap, i'm still stuck and i think i will be for a while, i have to solve the battery issue first (would be useless to do anything else if i'm not certain i will get it to work), then i have to decide what i am going to do with the power button, and then i might paint it, i'm thinking matte black, or maybe take some ideas from your project if you have made any progress at the time!
thanks for the tip, i'll try it today and i let you know how it went
development: phone DOES NOT turn on with the soft reset button as i thought, i was sure it did, but after jumping the bat once again, tried the wiring method (not repeating the jump start but wiring it directly to de device pins), and tried to turn it on with soft reset and dind't work, while it does turn on with the power button, wich is broken, so in order to turn it on i cannot have the phone assambled, wich means that in order to try to make it work, i will need to hold the battery attached with my hands, and it is a pain in the.. you know where.
update: i wired the charger i was using to jump start the battery to the pins in the wizard, then held the battery in place with my hand, with a small screwdriver i pushed the broken power button. wizard turned on, IT FINALLY LOADED WINDOWS, but don't rush, i then (with my MOUTH) connected the USB wall charger to the port in the phone, and removed the wiring, i was expecting the goddamn light to turn on and the screen to tell me that my phone was finally charging. I WAS WRONG. then i had to let go because my hand was killing me and it went off
and the damn thing refuses to charge! what could it be????????
2nd update: I AM MACGYVER !
i figured the wiring had given the bat enough power to load windows on its own, so tried once more holding everything together with my hand but without wiring the pins this time, and at last the amber light turned on!!! im so proud of myself lol
SO NOW: device works ok, charges ok, battery has enaugh power to load windows, WHAT CAN I DO ABOUT THE BROKEN POWER BUTTON? i know you can't remap the power function since its hardware, but the screen on/off function might be remapped. soft reset button DOES not turn on the phone, is there any other way of turning it on? or my only option is to take off the voice command button and soldering it where the power button should be?
well, found the little button part that was missing, glued it (yes, GLUED it), and it kinda worked, i had painted the casing already, so i assembled everything back again. i used a folded piece of paper to hold the button still so it won't fall again and i think it was too big cause now its kind of hard to press but i can live with that, what i cannot live with is NO SIGNAL.. i mean, CMON!! are you kiddin me? now that the button works, battery works, phone assembled, and now this?? when i dissassembled the phone i forgot to take out the sim card, so the metal parts that hold it opened a bit, but i pressed them back, the sim in no way loose, so i guess i might have screwed the attenna :S
i've just checked, i can see the sim contacts so... [CENSORED] !!!
also now the screen looks weird.. like if it had less colours, like when you format your pc and haven's installed the graphic drivers yet, 3d effects look funny..
Hey man, have you painted ALL the Wizard parts, on both sides?
'Cause there is one that has a piece of copper board inside. It makes contact with the antenna. Without that contact, you'll never have signal
The piece I'm talking about is the one that has the camera protection, saying "1.3 MP camera". Look at its back and see if there's no paint on a green and golden plate. Remove the paint if it got there (the golden part is the important one, since it makes contact with the antenna).
Good luck man!
hahah lol, no of course i didn't paint both sides! but anyways im gonna take it apart again, clean it, and try again..
done. it had some paintng yes, but they were very tiny spray drops, so i don't think that is, anyway i cleaned it. On the other hand, i found that the antenna is loose on the left side :S what can i do about it?
Need some help here. I "managed" to drench my tab. Yeah, I know - stoopid me. So what's done is done. Currently the tab's display in not working. I think I was able to power it up - white light on the power button but this stays on forever.
I'm going to return the tab. So here's the question - how would I go about doing a factory reset without actually logging in to the tab?
Thanks in advance.
Bang...
Yeah I really did a banged up job on the tab. LOL!!
Could try to salvage it first and restore and then return it. Odds are if you turned the power on after drenching it you messed it up badly so youre data is gone anyways.
First of all, you should not have tried to turn it on until it was dry. That can cause shorting.
Any time an electronic device gets wet, pull the battery as soon as possible.
Stick it in a bag of dry rice for a week or two (pulls the moisture out) before trying to power it on.
I have a friend who's phone went to the bottom of a lake 3 times. Came back from it all three.
entropyiv said:
First of all, you should not have tried to turn it on until it was dry. That can cause shorting.
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Indeed. NEVER turn on a wet electronic device. Especially in case where it's got as heavy-duty battery as a tablet or laptop has.
+1 For the rice trick. Silica works as well (the stuff that comes with a new pair of shoes).
+1,000,000 for never ever turning on a moist device! Water conducts electricity, so as entropyiv said, you probably shorted it out.
I'm also thinking that returning the tablet isn't going to work. They'll know immediately that it got wet, and that's a pretty straight forward warranty killer!
Good luck, and let us know the outcome!
most stores dont check for water damage. If you biught it at target youre in luck. When i worked there we were liniant if you had a reciept.
This is why I bought the accidental warranty...
I ride a motorcycle and have gotten radios and such wet in the past. I make sure and turn them off immediately, remove power and then once I'm home I leave them in the hot garage for a few days and I've never had a one that didn't come back to life.
Thanks...
for your responses. I'll try going the usb route to get rid of all my personal data off the tab. Once again, thank you!
The best advice I could give you as a former Compaq Computers Engineer is to take the back cover off, disconnect the battery if you can and unplug anything back there that you can. Leave the tablet in a relatively warm room for 24 hrs, reconnect everything and 9 times out of 10 it will work again. I'm not sure if you permanently ruined it trying to immediately trying to turn it on, but try this advise and see if it will work for you.
Good luck!
Ted
Wish I had the accidental on mine, i'm in the same boat. Only I cant do much with it.
BTW, anyone want a perfectly good iconia battery?
Markon101 said:
Wish I had the accidental on mine, i'm in the same boat. Only I cant do much with it.
BTW, anyone want a perfectly good iconia battery?
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There was a guy with a busted screen.another withbdamaged case.part it out and you can get most of your money back.
Look for other damaged and droped unit threads
Good luck to you both
If it's warrantied, I would put the charger in it and toss it back in water to make sure it's fried good. Anything so it doesn't appear to power-up.
Or... if it had Recovery loaded, try to work through the menus for wiping before adding a mod. Touch screen isn't used.
What happened ? I only ask because the case seems like it would hold water back for at least a couple seconds, enough to get it out without the components getting wet.
Hello and thanks once again to everyone who'd responded.
I left the tab with some silicon gelica thing in a bag in a hot room for two days. Powered up the tab, looked like it was going to work - e.g. acer logo came up, as well as the android logo. I was feeling optimistic that the tab may just be fine. But alas, the LCD just won't work. I got a screen that's constantly flickering, snow, etc. It sure looked like the TV from the movie Poltergeist. lol!!
At least I can boot this sucker up. Now to see if the HDMI port is working or not. If it does, then I can hook it up to my TV, plug in a USB hub for a mouse and keyboard...then I should be able to do a factory reset to clear my personal data. Keeping my fingers crossed that this will work. Worse case, my Win 7 PC should see the tab and maybe I can "format" that thing from there.
Don't worry, I am NOT returning this to any retailer...this unit was not "store bought"...it's an engineering sample that was on loan to me... ;-)