I have been trying to download attachments sent to my gmail account and am having some problems.
A small pdf file (15k) will download fine, i click it, it opens, no problems.
If I download an mp3 file of a couple of meg it downloads then the icon switches to the generic unknown extension icon and nothing happens. I click the file and it says the download cannot be found, would I like to download again.
I checked all over the net, people were saying they delete the mail folders on the memory card, switch and swich back and it works, but no matter what i do, removing and resetting up the account, restarting, redownloading, setting the settings to download entire message with attachments, moving form internal memory to storage and back several times. No luck.
I found that if I go to the attacment folder, rename the file there to .mp3 it will play in media player, so it has downloaded, it's just not getting renamed and moved to the right place.
It's driving me absolutely mental now, has anybody else had any experience with this problem or got a solution?
Anybody know the location of the registry keys to set the attachment save location so I can check this also?
No?
Can anyone atleast tell me if this works for them or not, even if not the actual solution, atleast so I can stop searching for a fix if there isn't one.
Related
I had to do a hard reset last night after a corrupted software install caused system to behave strangely. Everything was fine after the reset, and I proceed to load all the usual softwares.
For some strange reason the Email messenging software wouldn't display any mail. It was working fine prior to the reboot. Now it would check and retrieve mail headers, but clicking on the header shows a blank screen. Also sending a new mail shows a blank screen. As if the text editor was wiped out.
Anybody seen this before? What is causing this problem?
Thanks.
steph280 said:
I had to do a hard reset last night after a corrupted software install caused system to behave strangely. Everything was fine after the reset, and I proceed to load all the usual softwares.
For some strange reason the Email messenging software wouldn't display any mail. It was working fine prior to the reboot. Now it would check and retrieve mail headers, but clicking on the header shows a blank screen. Also sending a new mail shows a blank screen. As if the text editor was wiped out.
Anybody seen this before? What is causing this problem?
Thanks.
Click to expand...
Click to collapse
This is a very common problem with Messaging. Check whether there're any files in \Windows\Messaging. Those are the mail bodies (see my description of the Messaging frtamework if interested.) If there're, how many are there? What are their size?
there are 28 files and an attachment directory, most 2-4k, and one of each 14k, 15k, 30k. I do have 24 headers shown in messenging window. The larger files are probably those headers that I tried to download the complete body. But still they wouldn't show in messenging.
What do I do with these files? Delete them?
Thanks again for the help.
I get this issue quite often as well as the messages being shown but if there is an attachment (Shown on main list as a paperclip) the attachment is not listed once opened. The only way I have solved both issues is to re-boot again, connect Messenger and THEN re-sync. Seems to work for some reason.
steph280 said:
there are 28 files and an attachment directory, most 2-4k, and one of each 14k, 15k, 30k. I do have 24 headers shown in messenging window. The larger files are probably those headers that I tried to download the complete body. But still they wouldn't show in messenging.
What do I do with these files? Delete them?
Thanks again for the help.
Click to expand...
Click to collapse
Strange none of these files are not displayed. In most cases, there're no files in \Messaging at all, which causes Messaging not to display anything.
Try removing your POP3 account and, after that, recreating it. Hope it helps.
Are these files with .mpb supposed to be associated with some program? It doesn't seem to know what program to open the file with. I was able to open the file with Word and see the content. But I was thinking maybe it's supposed to be associated with windows messenging?
Thanks again for the suggestions.
Ok problem solved. Used the clear function to wipe out all mails, and download everyting again from mail server. Everything showed up.
Thanks for all the helps!
I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing
help
Has no one any ideas on this one - it must be something simple surely.
I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out
I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;
I just got my hd yesterday. I love it!
Anyway, regarding email attachments....
How can I set it up, so that I can read an email but not download its attachment?
Right now, I can only read the subject line. Then I can choose to download all headers PLUS attachments if I actually want to read the email. But I can't figure out how to simply read the whole email without using up my data transfer costs to download an attached file that I know I won't need on my mobile.
Is that possible? I haven't found how to do it yet.
Wow, that's a hard one, because the automatic procedures for some of the major email carriers (hotmail, yahoo, gmail, etc...) differ from the standard ones, which there are 3 of (Internet email, exchange server, custom domain). What email are you using?
I use a gmail account and a couple of Internet email accounts, and their setups are slightly different.
Try this: from the Messaging ap, click the right soft menu button called [Menu], then Tools > Options..., then tap your email account name. Next click the Download Size Settings link, and select [Entire Message] from the Message Download Limit: dropdown box. I noticed in my gmail account, there is an additional dropdown that lets you select how to download attachments.
Did you know you can save attachments on your MicroSD card? After you tap Menu > Tools > Options..., tap the [Storage] tab and check the "When available, use this storage card to store attachments" checkbox. I always do this very first thing after a hard reset or first turn-on before any new messages come in, but I believe if you check that with messages already on the phone, it will automatically move the attachments. To test, use file explorer and navigate to the "\Windows\Messaging\Attachments" folder, and it should be empty. The new folder on your MicroSD card where the new attachments are is "\Storage Card\Inbox.mst(and a bunch of numbers)\Mail Attachments"
That said, did you know you can store ALL of your messages on your MicroSD card, headers and all, not just your attachments? If you'd like to do this, you'll first need to turn off automatic email checking in all your email accounts. Then, using file explorer, navigate to "\Storage Card" and rename the "Inbox.mst(and a bunch of numbers)" folder to "Messaging", just like it is in the "\Windows" folder. Next, using a registry editor (I use Resco Explorer, but you can download PHM Registry Editor for free), edit the following key: HKLM\System\Inbox\Settings:AttachPath and change the value to '\Storage Card\Messaging\Mail Attachments\'. Next, create a new String Value entry and name it 'PropertyPath' and give it a value of '\Storage Card\Messaging\'. Exit the registry editor and bring up file explorer again and copy all of the files in '\Windows\Messaging' to '\Storage Card\Messaging'. Do the same for the attachments in the Attachments folder if they didn't move automatically. Soft reset your HD and you now have ALL your email on your storage card, freeing up valuable system memory.
Hope this helps someone...
--Jesse
Wow Jesse, great tips!! Thank you!! I'll be checking them out and I'll post how it all goes.
Well, I tried your suggestion for to somehow download the email message without downloading attachments - but it unfortunately did not change anything.
I have two email accounts set up. One is a hotmail address and the other one is with Arcor (my ISP in Germany). It's a regular POP3 account.
I did change the settings to store attachments on my storage card. Thanks for the tip. And YES - it will move the attachments from messages you already have. It automatically created a folder in my card and called it inbox.mst(and a bunch of numbers). In it, I now have a bunch of .att files. Some are a couple of KB big and a couple are about 2MB large (which I assume are the attached files). I thought the attachments would be saved as they are (for example .pdf or .doc) but everything is .att.
I haven't tried your last suggestions to edit the registry and have everything saved onto the card. If I do that, I'll post back how it turns out.
If any other ideas come to mind in terms of my initial issue with wanting to avoid downloading attachments, but still downloading the text content of an email - please let me know.
Hi
I am new to the HTC HD2 (Leo) but i am already amazed with its potential, could someone help me with the following.
As i am using this as a work phone as well i get a lot of Excel sheets send, when i download the excel sheet to my storage card it seems to download it as .att rather then .xls
Could someone help me where i can change that download configuration?
Thank you very mcuh
Kaiser
It saves them as xls files whenever I do that.
Can you click the attachment in the email and open it there? If so, save it from within excel that way (bit long winded, but will at least allow you to save them!)
What email are you using for this? I only use hotmail and gmail (not via exchange), so I don't use exchange. It's possible (if relevant) that this may be an exchange issue.
Edit: Sorry - you're using Outlook - that answers my question. I can definitely say it doesn't happen with hotmail, so it may be the outlook client, and it may be the outlook server. I'm sure if this is a client issue then it would have been spotted before now, so someone with relevant experience will be able to advise you accordingly.
Thank you for getting back to me.
Well i open the attachment within outlook and it opens excel , but when i close it and want to open it later on i go to my storage card where i am saving my downloads to but the folder is empty , but when i check on the PC i can see the storage card does have it but as .att and i assume Excel is only can only find/look for .xls and .csv so i wondered where you can change the download settings for file extensions on the HTC HD2
kaiser1976 said:
Thank you for getting back to me.
Well i open the attachment within outlook and it opens excel , but when i close it and want to open it later on i go to my storage card where i am saving my downloads to but the folder is empty , but when i check on the PC i can see the storage card does have it but as .att and i assume Excel is only can only find/look for .xls and .csv so i wondered where you can change the download settings for file extensions on the HTC HD2
Click to expand...
Click to collapse
Just to fulfil my curiosity, could you try saving an attachment in Location:Storage Card and Folder:None and be sure that it says Type:.xls (not that you can change that!)
When I do that, I can use file explorer to find the file in the root of my storage card. If you could try that and it doesn't work then there's definitely something funny going on!
ok i have tried the following i have downloaed a attachment and closed it found it saved it on my storage card the phone seems to have created a folder on my storage card inbox\mailattachments and i can see all my downloaded excel sheets saved as .att i renamed one to .xls and now i am able to see it when opening Excel and going to the folder strange .. still no close in knowing why it is saving as .att , maybe once i opened them the first time i have an option to save them as .xls which i doubt
strange problem bit annoying
kaiser1976 said:
ok i have tried the following i have downloaed a attachment and closed it found it saved it on my storage card the phone seems to have created a folder on my storage card inbox\mailattachments and i can see all my downloaded excel sheets saved as .att i renamed one to .xls and now i am able to see it when opening Excel and going to the folder strange .. still no close in knowing why it is saving as .att , maybe once i opened them the first time i have an option to save them as .xls which i doubt
strange problem bit annoying
Click to expand...
Click to collapse
Very strange problem indeed. You're obviously viewing files in a manner that shows you the extension, so what happens if you just change it to .xls instead of .att ?
yes i could rename them but that just annoying to always have to rename them so that i can view them at a later stage
kaiser1976 said:
yes i could rename them but that just annoying to always have to rename them so that i can view them at a later stage
Click to expand...
Click to collapse
Yeah, you're right, but it's obviously a problem somewhere. At least there's a solution for now. Maybe there's a user that has had similar issues and found a solution. Have you checked in non-Leo forums? This is a windows issue, rather than a phone-specific issue, so you may get more help there.
I really hope you've already done this, but there's an immediate suggestion from searching here...
http://forum.xda-developers.com/showthread.php?p=4415147
Thank you, i have just tried that and its a lot easier to tap&hold and save as rather then having to rename all the docs
I would like it to be saved auto with the .xls extensions but to be honest i am happy with this as well as i can now also save it directly into the folders i need it to be in rather then having to move them .. which was another problem for me
Thank you very much for your help really appriciated
Kaiser1976
I have connected my phone to a Exchange 2007 when I got it a few months ago and it has been fine. Found the registry key to disable the "Simple Pin" option as I found it a nuisance, but I couldn't find the registry to disable the "Encrypt the memory card" option.
Today my phone asked me for my Exchange password, which I typed in. I then took a picture and tried to send it but it wouldn't send. When I browsed my pictures folder on my memory card I couldn't open anything. Any videos or pictures or programs, when trying to open a picture it says "Unable to open this type of JPG file."
When I try to copy it off using ActiveSync it fails saying it cannot read it. Anything!!
I haven't updated the Firmware or installed any patches, in fact I haven't done anything do it for a while. It just happened out of the Blue.
How can I recover my documents?
Thanks
If you use Active Sync you can normally transfer the files to your desktop.