Database Users

Haunted Device?

Hello,
Up until recently my nice new XDA Exec has been great. However, since yesterday it seems to have grown a mind of it's own which has me worried.
It's fine, and then all of a sudden, it goes very strange. The backlight starts to get really bright, then really dim randomly by itself. Then, applications start going odd. For example, the wisbar skinned startbars background disappears, and bits and peices in applications start to stop showing up. This is then followed by the device forgetting what is trusted and what is not. Trying to launch any program or utility results in a '<x> is untrusted, would you like to run' box coming up, even if it's Word, file manager or the most basic settings panels. Pressing yes allows the application to run, but it's very odd.
The first time this happened, I got a message saying there was insufficient power to support 'SD' (sd card?) even though it was on external power and there was no SD card in the device???
A few minutes after, the device freezes, leaving nothing but a soft reset as an option. After doing so, it all goes back to normal and runs fine. I'm yet to find any cause to this and would appreciate any ideas, it seems quite odd to me. It happens when both on battery and external power, so I can rule that out.
Any ideas? This is a relatively new device, pretty clean ROM with a few applications and the TrueVGA modification - however, it ran fine with all of these for a week or so, so I'm at a loss.
Thanks for your time, I would appreciate any ideas or thoughts

Just do a hard reset, all the problems will probably go away.

The solution is obvious. You need to call someone. But who you gonna call?
GHOSTBUSTERS

GaZ said:
The solution is obvious. You need to call someone. But who you gonna call
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Click to collapse
Damn - beat me to it

Windows Closing?

So I have noticed all of the sudden that no matter what I try to do the window I open closes itself. Sometimes this is immediate and others it will be about 5 seconds into working on something. I've tried doing hard resets, reboots, and flashing the rom but nothing seems to correct this.
Any ideas what it might be?

are you using oxios meoery (icon with skull in /startup)?

Nope, its just the standard T-mobile WM5 2.26 ROM.

well, i think because Wizzard is only 195Mhz. You need to get CPU sometime to breath.

I doubt its the processor overstressed. It didn't do this when I first got the phone and I haven't changed anything. It just started doing this randomly. I have noticed now that the storage card I was using won't read at all. I've tried plugging it into the phone and my computer and I can't read anything on the card. Sounds like some sort of hardware malfunction to me...

Maybe your card is corrupted and is causing your problems. Does it still close whatever window you're in if the card is removed?

I have since removed the card and still have the same problems.
I'll try to get a video of what goes on since I'm not sure me explaining it is working out.

Last method.
If it continues to do the closing window staff. Then you tell the your Wizzard, I will brick you, if you ever do the same bloody thing again.

Continuous looping rebooting

I am about to got nuts. Though I love my HD2, it has this one bug that is driving me cracy:
Sometimes, when it crashes and I remove the battery or push the little red "Reset" button in the back, the phone goes into an endless restart or reboot cycle. It will power up, go through the start up procedure until it is time for "Sense" to start and then just turn itself off and start the whole reboot procedure over. There is nothing I can do to stop this, except remove the battery - if I were to let it continue, it would keep rebooting itself all day long or until the battery is dead.
Does anybody have a suggestion as to what may be causing this problem?
P.S.: Up to now, the only thing I can do to stop this cycle, is to do a Hard Reset and reinstall everything.
(Still on the 1.43 ROM, since T-Mobile in Germany has not supplied the update to 1.48)

Looks like HTC Tech-Support has no clue and recommends returning the phone for service.

Are there any programs in your Windows/startup folder?

I've had a similar problem a long time ago with my previous HTC Phone (a wizard WM5) the phone was not faulty, it was one of the programs I had installed, so after a Hard reset everything wa fine until I installed again the program (sorry, I forgot what it was) and at the next soft reset...It took me a long time to find it out, since I tend to have a list of favorite programs which I install first thing after each hard reset.

If you do a hard reset but don't install any software, does it still happen?
I only ask as it may be some software that's installed on the phone that is causing the problem, rather than a fault with the phone itself.

Thanks everyone
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.

lrsthmp said:
I do not really know if it does the same thing without software, but it does come at different times. The last time it happened for example, I had just selected a new ringtone from the pre-installed ones and hit "Accept". Prior to that time I was installing .net 3.5 when it crashed and started looping, prior to that I was playing the pre-installed Teeter game.
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Click to collapse
If it's that random, I'd recommend getting in touch with the manufacturer and arranging a replacement.
Must be damn annoying

reboot cycle - same problem on my HD2
Hello lrsthmp
I have the same problem with my HD2.
Did you find a solution?
Do you have any advice?
Thanks
best wishes Uli

Regrettfully...
... no. I am living with it and have become very religious about backing up. "MyPhone" from Microsoft has become a very important tool for me as a result, because I am having to reinstall quite often.

I had the same thing happen to me after the system froze and I pulled the battery, here is what I found.
There are 3 power pins and during the battery pull and put back in I must have slightly bent one of the pins out of position. I gently put it in line with the other pins, put the battery back in and it started right up.
Careful pulling that battery, it sucks that we even have to do this.

Problem

Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help

did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.

no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything

anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated

The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.

Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?

Definitely do a hard reset before trying to return it.

Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
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Click to collapse
Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before

only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.

well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.

Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.

thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?

CAB request!

Can somebody with the know how make a little program which litterally only performs one task: kills the process services.exe.
The reason for this is it is the cause of many soft resets in a day. Sometimes not even fixing the slowdown anyway and causing the famous black screen of death.
But as soon as i go to sktools and use the processes tool and kill the process phone goes back to being how it should! However because the phone goes into major slowdown it takes ages for the sktools processes program to load and then hard to select services from the list because of the lagging etc so it would be nice just to have a link that i could put on my quick links and when phone goes to melt down just press this magic button which saves the phone being hurled at a wall!
It needs to be called Meltdown Override or something!
This is a serious request as it would make HD2 use a much more pleasant experience!
Many thanks

This is pretty easy to do AFAIK...
If nobody else does it, I can do it when I have some more free time ...

I would appreciate this so much!
I think I may even use AEB to assign it to a long press of the back key or something

But, does services.exe auto-starts again? Because you could have some problems if you kill it and don't start it again...

Yer it does straight away but not running at 90% + CPU.

I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.

X1-owner said:
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
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This guy is right...

Ive only just installed a new ROM voda UK 1.72 so I have next to no programs installed at the moment so I don't see what could cause it.
The main time this happens is when left charging over night and when you go to use it in the morning it's completely screwed. Soft reset doesnt fix it it just goes to black screen of death so then u have to take the battery cover off and reset again. The only thing i have found to get it to a useable state again is to kill process services.exe, and then its fine again. Once by doing that it stopped weather update and text messaging from working but atleast when i then did a soft reset things where still fine and those two things worked again and no laggy phone.
I kno it seems stupid to just kill a process and not find the problem but i cant see what the problem could be considering how recently i hard reset the phone (which i did 3 times in total to see if it got rid of the problem).

Just forget that ROM and go back to a working one? Seems easy to me... don't always need to have the latest or highest version number, just something that works... If 1.72 doesn't work for you, don't use it!

I would if it wasn't for the fact that after doing the annoying procedure in the morning of killing process "services.exe" then soft reseting, it runs the quickest i have ever been able to use the device on any ROM before it

You know that services.exe is one of the main parts of your phone-funcionality (calls, sms, etc.)?
As you said you experience it in most cases in the morning... Have u got GAlarm installed?
If yes --> Did you check the RegKey MidnightWakeup=True and change it to false?
My Girlfriends TD2 had the same issue. CPU usage by services.exe was often around 70-90% until i applied this change...

Services.exe is just like svchost on a windows-machine, it just hosts a bunch of services. So most likely its a service that has gone crazy.