Hi,
Relatively new on here so i hope i'm not asking an already answered question?
Search result was nagative so here goes.....
Just took on an O2 bolt on for wifi with BT Openzone and The Cloud. Tried to use BT Openzone for the first time and i cannot get connected.
I select O2 from the drop down list which redirects me to an O2 page requesting my mobile number as log in. After entering this it will not recognise the number and tells me to try again or to call customer service.
As my HD was bought sim free and O2 do not sell this phone, they can't help.
I did read that some people with i-phones had similar problems and this was apparently down to IP addresses?
Working away from home and need to use Skype for calls home.
Thanks in advance for any help.
Anyone got any ideas?
Sounds like an O2 problem to me. They probably haven't setup your account properly. And not helping because its a Touch HD is rubbish as they gave me support on setting mine up a few weeks ago. They are even ment to be getting the HD on their network soon anyway!
I'd give them a call and don't say that you have the HD see what they saY!
Related
Hi all, I hope someone can help with this,
I have tried to all O2 using 100 (but this keeps getting disconnected automatically) so I have to call as 0845 number which uses my minutes + I was waiting 30 minutes to speak to someone and when i eventually did get through they hung up (I am well Pi***d off with o2). Anyhow
I want to connect to the net using GPRS, however no GPRS symbol is displayed and if i try, i get a message saying "No moden at above number" any help would be great.
Cheers
Matt
Right, couple of things to suggest.
Firstly (and I know this sounds stupid)....O2 have recently installed new call centre handling "things" which SHOULD route your call more efficiently but as they have been put in by IBM (also, responsible for more recent "good inovations" in O2) the bits aren't working v well! - trust me as I speak from experience and "from the horses mouth" - I work for them!
So chill when you do get through....the staff on the phones are getting major grief from customers, dealers and fellow staff members (mainly store staff) because it's taking ages......It's not their fault!!
Anyway, back to your problem.....you haven'y said whether you got a new connection or an upgrade.....if it's the latter did you ahve GPRS on your previous phone and did it work?
If it's a new connection then GPRS hasn't been provisioned for some reason (although it can tkae 48 hrs max from connection to go through), same goes if it was an upgrade and you never used GPRS on the old phone.
Give me the answeres to these questions and I'll give you my best guess!
Mike
Check settings
I use this site for settings:
http://www.filesaveas.com/index.html
I would also suggest that you check that GPRS has actually been enabled by O2 for you. I had problems with MMS not being enabled although I HAD asked for it.
Thanks Mike for your responce, and I promise not to go ape at your colleagues.
I have a new account with O2, connected today, however seems strange that it could take upto 48hrs to get GPRS active, I was recently with ORANGE and as soon as I activated the phone (a SPV) the GPRS was active there and then. Ah well I will wait the 48hrs and hopefully it will come active sometime soon.
As an O2 employee, you may be able to assist on this query. As a paymonthly customer on O2 400, I am supposted to call 100 from my XDAII to call CS, but when I do this I get disconnected automatically as if the number is dead, any ideas?
Many thanks for your help.
Matt
An update on the aboe. I have managed to sort this problem out, I did a soft reset and when rebooted I noticed the phone settings were on Germany, changed it to UK and GPRS works fine.
Matt
for anyone searching with this problem
MODEM NOT FOUND AT DIALED NUMBER
1. phone CS on 0845 and make sure GPRS is on! (APN provisioning for mobile web access (you can 'check' on the 100 number, but they can't turn it on for you)
2. 3.30pm is the 'switch over' time, so soft reboot after this time each day (
up to 24hrs) ...... phone again if still not on !
3. GERMANY is default if you go to MY XDA - connections. it will always be on Germany. but the wizzard should of set it to UK when you first set it
Do you have the correct settings for wap over gprs, email over gprs using O2 payg sim with free gprs pages and wap.
Is there any portal to get the settigs to the O2 phone directly?
Hi all,
I've spent the last 3 weeks searching through everything so as not to waste anyones time with a simple question but to no avail.
I've been given an XDA II from a family member as they have upgraded to the Exec and I have been using it as a PDA only. Well I see that Orange have some good deals on the go and so decide to use it as a phone/Internet enabled PDA.
I've unlocked it (many times now) got 2003SE on it and have put the correct MMS and GPRS settings in (The ones from Shadamehr). I've checked with Orange and GPRS is enabled on my account with them (PAYG at the mo) but for some reason the same thing that was happening when I first got it pops up
"Cannot connect
There is no modem at the above number..."
So best my small mind can figure is that somehow the 'phone part' of the PDA isn't working. I've tried other sims in it and they don't work either (o2 and Three - but I think Three is funny anyways). Is there something wrong with the actual phone bit?
It's a legit XDA with the M1000 ROM upgrade from the orange site which has made it 2003SE
Does anyone have any knowledge about how I can get my PDA to be a phone? It was once before (but with O2)
Thanks in advance for any and all help.
-o0zy
http://www.taniwha.org.uk/gprs.html
No modem at above number
Thanks for the link, but believe me I've tried this. I retried it to be sure just now.
"No modem at above number" is what I get after the XDA II tries to connect.
I have no phone reception whatsoever, no internet and no SMS.
My XDA II just works as a PDA with no communication possiblities apart from USB cradle.
Again, thanks in advance for any and all help with this.
-o0zy
If there's no phone reception, and no GPRS, how do you expect to connect to one?
Not to be mean or anything, but aren't your hopes of connecting a little farfetched if all the systems you're trying to use are down?
Not to be mean or anything, but aren't your hopes of connecting a little farfetched if all the systems you're trying to use are down?
Click to expand...
Click to collapse
Your not being mean, believe me after a month of searching through here and SPV developers anything that wuld resolve this issue would be appreciated.
Why would the phone element of my XDA just stop working? I can only imagine some sort of Hardware fault but I'm a thorough bunny and would like to make sure of this. A diagnostic app or some way of reading the phone element like a device driver would be handy.
So in brief, why has my phone part of my XDA II stopped working and how do I switch it back on again (if this is at all possible)?
Thank you for your replies thusfar Cynagen, I shall start to ask these questions in the Himalaya forum also now since it seems model specific and not network related.
Any and all further assistance is much appreciated.
o00zy
Folks, please forgive the intrusion of a non-developer, but I come cap in hand for some wise and informed advice -
I want Internet access to browse to my firm's MS Exchange server for browser-based e-mail.
Took delivery by courier of a VF 1605 on Monday, swapped SIM over from old Nokia 6230i and turned it on: no Internet browsing to any site. Eventually, after many calls to customer support got the setup instructions: settings, connections, ISP/add new modem connection, contract Internet, cellular line GPRS,3G, Intranet, Web, Web, Finish.
Still no connection - just an error message: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap settings.... (you get the picture.) And so we go off round the houses again.
VF customer support first thinks it's a SIM problem (old one not compatible with new phone) so delivers a new one. Phone fails to work just the same. I try the new SIM in another new 1605 at a VF shop. Same result - no connection to any Web site. I then download vodafone_settings.cab from here and install it on my phone. Still no change. Same result - Cannot Connect. VF now think the phone is faulty and will swap it when they have stock. But I am not so sure.
Can two 1605s be faulty in the same way or does this smack of general muppetry by me?
With thanks for your patience!
KevinF.
Hi replace intranet with internet.
Many, many thanks
Bri.s -
I have done so and the 1605 now connects. I am so grateful. Many thanks.
KevinF.
Hi All,
I'm new to smart phones, and I'm pushing my comfort zone a little here, so please bear with me!
I've just got a new XDA Orbit 2 on O2 in the UK (which I believe is virtually the same as the Polaris, with a bit of customisation by O2) and I'm trying to get VOIP working over wifi (I have no interest in using it over 3G - this is a banned activity by the network provider).
I've tried to follow instructions on this forum, but seem to have got stuck.
I've downloaded and installed WM6VoIP.CAB and SetupVoIP_V0.3.CAB, and after some playing I think I've managed to get the right settings into SetupVoIP - it now says on the Today screen "Internet Calling: Available".
However, when I try to make a call, it still says service provider is O2, and calls are being routed over their network - even though I've got it set to use the internet "Whenever available" (I've even tried turning off the "phone" so that the only option is to route calls over the internet, but it didn't - it was just unable to make the call).
Has anyone sucessfully got VoIP working on this version of the phone? If so could you please help me - it would be really useful if I could use VoIP from home where I've got WiFi!!!!
I have a VoIP account with voiptalk.org
Many thanks for your help
Charlie
same here...
bump!
Please help someone!!!
If it says Internet Calling: Available. Tap it and it will change to Internet Calling: Selected. Then calls will be routed through your WiFi
Is there no SIP client that brings VOIP to Windows Mobile?
Try Agephone Mobile 2. Best VOIP software I've tried to date.
Anyone that has any success on installing BB on X1? I tried version 103 and 104 but the result is the same i.e it installs doing the rebooting but it can’t register it on my network so no PIN and there for I cant do enterprise activation. Any suggestions, please. BTW Spoke to SE today and there is an upgrade coming before December (what a surplice )
i also tried everthing, still no chance (pin pending).
anyone succeeded?
Me too, I tried the version used for my previous HTC Touch Pro but it was unable to get registered and no pin generated.
I also need this software badly.
couldn't get it working on my phone. it would connect to the blackberry apn for one second but then disconnect.
to all hackers out there. please make blackberry connect working on X1. THANK YOU!!!
Really kind of sad as there are no BB Connect for X1 after so long and I need it to check my emails on the go.
any good news until now?
Hello Guys!
Yesterday I had the bb service (o2 Germany) activate at my contract. In the most post I read, that the main problem of pending PIN is. After I goten the activation sms I install "BB Connect 4.106". And what I see was very.....what can I say......exciting. I get a PIN!! But now, I have the problem that i cant login in on the blackberry site from o2.
I hope that anyone can use this information to bring full bb service to xperia!!!!!!
with best reguards
Shimpuu