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I love my everything about my MDA - However, MS ActiveSync is absolutely terrible to work with and with a mind of its own.
When I first start my PC, ActiveSync works flawlessly. I am able to update and sync my contacts and install programs with no hassle.
However, as the day goes on, it becomes increasingly moody. When I plug in the MDA, there is no indication of it connecting. No swirly green circle etc.. Control Panel does not even indicate that something is connected.
When I plug into the next USB port, there is a "Unknown Device" error. ActiveSync again doesn't activate. I've restarted the comp as well as soft-resetting the MDA but to no avail. I was advised to uninstall all the USB drivers but still no result.
Whats strange though is that the very next day, it works all fine again in the morning and the daily dismal continues! :roll: :x
Anybody else facing these problems? I've got ActiveSync 3.8 but also had the same problems with previous AS's. In fact, I've also tried different computers but to no avail!
Do you guys happen to know of an alternative? This spawn of Microsoft is driving me crazy!!
have you tried a differnt usb cable? and does your case effect how far the plug goes when you connect your Magician (assuming your using a case)? just seems like it might not be connecting properly all the time. I had issues similar to yours when i purchased a new sync cable, it had slightly shorter data pins where it connected to my Jam which were not contacting. so it would power up and windows would detect but it would give the same errors.
SpeedN
thanks for the reply mate.
Its strange as I had another miniUSB cable but the problem was still there last time I tried. Very strange - I just hope MS could iron out these problems - I've heard that they are trying to use AS to contest with BlackBerry.
hmmm...it looks like there may be a possible solution to all this. I've researched a bit and apparently ActiveSync only works at the USB port originally used to connect the phone hence why it wasn't recognized by the other port.
But my one wasn't working with either port anyway!
Another suggestion was to hard reset the Pocket PC as this is apparently a common problem. And guess what? it worked!
This suggest there being a problem with the actual PocketPC settings itself - more specifically the ActiveSync settings. As doing a Hard-Reset is quite an inconvenient thing to do, is there anyway to delete/reset the ActiveSync settings without hard resetting?
Thanks again and I hope this is of help to anyone
i had a problem with activesync as well. i was traveling so in that time i had synched my jam with maybe 4 different pc's with activesync, all on guest partnership except my laptop. so when got back it had all these problems with my desktop. for example when i explored my device through activesync and tried to copy something to the computer it would show the copy dialog box but then nothing would be on my pc. i just reformatted my har drive for other reasons and now it works fine.. so i guess reformatting and reinstalling xp works. i did a hard reset on my jam and that didnt do anything.
From time to time Activesync will lock itself up. So go to task manager and shut it down - it's 2 apps, something like wcecomm.exe and something else; there's a number of apps freeware that will do this for you- i'm at work so can't help you more with the filename.
Then restart activesync and reconnect as normal.
Sometimes it does bugger up, but I've only had to reinstall windows once with an SPV.
V
Dear All,
Please help, my new O2 EXEC is sitting here almost totally useless without ActiveSync.
I did a very stupid thing:
I plugged in the Exec via the USB cable before installing ActiveSync 4.0.
What used to happen (back inthe day 2001 etc) would be that windows would install its own driver for the portable device and then when you subsequently installed ActiveSync its drivers would not go in and hence ActiveSync would not recognise your device.
What is happening now seems like the same sort of issue in that now having installed ActveSync it is just sitting there saying no connection.
For ActiveSync 3.6 and below this is a documented problem and here is the fix
http://support.microsoft.com/kb/264693/en-us
BUT for me this does not work (well because there is no yellow unknown device in Device managers other devices).
In AUDIBLE terms
a) I get a du-duh sound when I plug in EXEC (like if you plugged in a USB key for example)
b) It shows up in the Device Manager-> Network Adapters as "Windows Mobile-based Device"
c) ActiveSync 4.0 or 4.1 does NOT give me the dulde-de-dah sound
d) ActiveSync shows no connections
Anybody any bright ideas? Surely I am not the only twonk to have inadvertently plugged in the EXEC first
Answers greatly appreciated.
BASICALLY HELP
PS: Have also looked at ActiveSync trouble shooter 2001, the ActiveSync 4.0 troubleshooting article from Msoft, tried switching off firewall, no result. Have tried deleting the Mobile-based Device, uninstalling AS 4.0, rebooting, reinstalling AS 4.0 or 4.1 then plugging EXEC,no good.
PPS: I convinced a friend to let me install AS 4.1 on his computer and then plugged in the EXEC and all was fine, so the EXEC itself is sound.
Maybe this will help:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Sorry, didn't read your message good.
Just see now you already did looked at the link....
But another idea: if your device works on your friend PC, then why not
do a clean install for the OS on your own PC?
Maybe this will solve your problem.
Dodger,
Thanks for the thoughts. Well actually thinking about a reinstall of my computer due a moments lapse of concentration is a difficult undertaking. With the backup of the on computer databases as well as over 100 applications installed, I think this would take me several person days.
Currently my thoughts are to clone the partition and then do a windows "over install" onthe clone, but logically that will not work because <of course> the whole point of an over install is that the registry and all applications are preserved.
I spent over 3 solid hours of googling, installing, uninstalling drivers yesterday trying to fix and can't believe I am the only one who has had this problem!
Perhaps somebody with a working ActiveSync can elaborate how does the EXEC show up in device manager (when its plugged in and synced), and also what device driver XP and /or Windows 2003 server would be using.
Thanks mb.
I was facing similar issue. Solution? Yes, uninstall my firewall, connect and sync with my JasjAr and then install the Firewall with Jasjar already connected !
This may help:
Open network connections on ur PC so u can see all connections.
Make sure AS (PC side) is enabled for USB
turn off JJ and plug it in to USB
Turn on JJ whilst watching the window of netwrok connections on ur PC
A new connection icon should pop up, then MAYBE dissapear again
Right click this icon, before it dissapears, and check it's enabled, then select properties
Now check the following items:
- does top box say "windows mobile based device"
- click "configure"
- under configure, is there a button somewhere (mine's working so I can't recall exactly where) that says something like "enable mobile device". If so, then you need to click this.
If this all fails, then repeat but with another USB port. The reason for this seeming waste of time is that you will get a DIFFERENT "Local area connection nn" icon, which may work for you.
I cant believe there hasnt been one mention of rebooting your PC - Which I can assume you already have done?
What OS are you running on your PC?
I have only just got my MDA PRO but this may help! as I did the same thing and for a while XP Pro wouldnt recognise the device.
Uninstall ActiveSync
Reboot PC
Install Activesync V4.0
Plug in USB Device
If there is still a problem connecting you shoudl see a USB device not recognised in your deviuce manager.
It almost seems like there is a time you have to wait before XP will respond normally to you unplugging and replugging in the USB.
Failing this you may have to uninstall Activesync and tehn remove all activesync registry keys it may have left behind! Then reboot and start again!
Just having tisproblem now, this is pïss poor of MS to still be foisting off onto us this Activesync package in such a terible state.
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Moandal said:
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Click to expand...
Click to collapse
What works for me is to turn off the handheld, and connect the cable after that. Then turn on the device if needed. Works mot of the time then.... no excuse for MS though....
Hello all,
I have just bought the Jasjar on ebay, after months of hoping and dreaming!
The unit works fine, but the twit who sold it to me has 'lost' the original CD and manual, leaving me with no way of:
Syncing to my computer (tried it, but XP demands the install software)
Working out how to use the phone element (such as sending text messages).
Generous souls that they are at clubimate, they want to charge me $60 for this information!
I was wondering if someone might be able to send me a copy of the files / a torrent of the disk, so that i can at least install it on my home computer and read the .pdf manual.
Much appreciation in advance!
Stephen
active sync can be found on the ftp
ftp://xda:[email protected]/Universal/Tools_Programs/active_sync_4.1.zip
manuals can also be found on the ftp
ftp://xda:[email protected]/Universal/Original_German_and_Englsh_Manuals_etc/
have fun with it
Many thanks.
Is this ftp to the activesync the one that the computer will install so that it recognises the Jasjar? I downloaded activesync to my pc, but when I connected up my jasjar, my computer wouldn't recognise it, because the 'Install new hardware' utility had not completed!
Aha! The ftp part of this site appears to be the possible solution to my problems. When I connect my jasjar to the pc, which software file would I direct the 'hardware installer' to though?
Many thanks for your help so far!
there shouldnt be a ´hawdware installer´... active sync should recognise the jasjar without problems...
do u have it connected directly to the pc or to a usb-hub? try doing it directly
I was using activesync 3.8 from the windows website. Could that have an effect?
When plugged it, the bubble pops up, saying Device recognised: POCKET PC USB SYNC, and then the Hardware install dialog box comes up.
I will try with the latest version of Activesync, and see what difference it makes.
Wm5 (which is on your universal) only works with AS 4.0 or higher. Check the ftp for that or download directly from MS. I recommend AS 4.1, since it is much more stable than 4.0.
ActiveSync 4.0 doesnt work with aku2 roms if i remember correctly so try 4.1 (link can be found in my 1st post in this topic)
Okay, I downloaded and installed Activesync, and it will still not recognise my JJ, saying it cannot be found. At the same time, the computer says 'USB Device not recognised'. Argh!
Does anyone have a solution to this problem?
My XDA Exec has just been replaced by O2, but my PC reports the 'USB Device not recognised' error. I suspected the new phone but I plugged it into my laptop and that works fine.
Im pulling my hair out here, its very frustrating. I have installed 4.2, uninstalled, tried 4.1, no luck.
I tried connecting with the phone switched off, no difference. Tried after both PC and phone rebooted, no luck.
There must be something in the Windows USB settings that has gotten screwed up, but I don't know enough of that area to feel brave enough to tamper with it.
Any ideas guys?
Thanks
Nasdaq
Ah, I have a solution to my problem!
After many reinstalls of different versions, I had a brainwave, why not try syncing when no other USB devices are attached! Hey presto! It works!! :lol:
I found that my USB Skype phone was conflicting somehow, so unplugging that works fine. I'll sort the USB phone out later, being able to sync is much more important atm.
Cheers
Nasdaq
Yesterday I updated my T-Mobile Wing from the stock WM6 to WM6.1 and OpenTouch 4.0. I am running Windows Vista so I have to use the Windows Mobile Device Center. My problem is the first time I tried to sync I had no issues (contacts and email/appts). Now when I try, it doesn't even connect to my device. Anyone have any suggestions on why I'm having this issue?
BLUETOOTH?
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
k20y2kswap said:
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
Click to expand...
Click to collapse
No it doesn't have bluetooth built in or anything. Like I said, I was able to get it sync'd last night via USB and now its not even connecting.
I just went and bought a bluetooth usb adapter for my lappy. i'll see if i can get it to connect/sync that way.
I can sometimes (rarely connect) but can't sync
Any other options on why I can't sync? I'm running the wing with WM6.1 and Touch Point 4.0. My OS is Vista Home Premium so I have to use Windows Mobile Device Center.
thanks.
Yes I have one option.
When you first log in to your windows profile as your desktop is loading your computer should make a small melody sound right after this connect your phone to the computer, give it a few moments you should see the small Windows mobile device center screen start up. I know it sounds weird but I had the same issues and after months of endless research I accidentally discovered this.
The bad thing is you have to restart your computer and connect on desktop loading everytime you want it to recognize your device through Windows Mobile Device Center.
Please let me knows if it works for you.
I haven't really figured out an entirely foolproof method (haven't tried BigREDD's suggestion yet), but I usually just keep plugging it in and unplugging it until it's recognized. Restart the computer with the phone already plugged in via USB. Soft-reset the phone while it's already plugged in via USB. Make sure repllog.exe is in your startup. I've never had any luck starting ActiveSync from Programs and then hitting "Sync", but maybe you will.
Help! Cant Sync No Blue Tooth Only Boot Screen
UUUUGGG! Good grief. today has been a charlie brown day. will you please help me?
must have skipped a step flashing?
the phones connected to the computer via usb and it wont sync? , no blue tooth, to make it worst its stuck on the boot screen. i think i have the correct RUU? Anyone have ideas?
Hi, I hope someone can help me with this. It's probably a setting, but I can not seem to find it.
Here is my problem:
When I put my phone to charge, using USB connected to a computer, the phone will state "Charge Only", but the PC will show the drive pop-up, and connects as a drive. This means I can not per default use the SD card AND have the phone charging, unless I change the phone menu to "Disk Drive" and then back to "Charge only".
I never had this problem with my HTC Hero.
Does anyone know how I can get this to just connect as it's supposed to?
Thanks in advance,
Kingkeld.
Have you tried a different computer? I used to have this problem with my K800i on one of my computers. Other computer worked fine.
You using any flavour of Linux? I notice this on linux, but not on my windows system.
I run Win7 at home and I believe a flavor of WinNT at work, and I have the problem both places.
I wonder if I choose the "don't ask again" option and select charge only - will that fix it? If it doesn't, how do I reverse to always ask again?
Any help is greatly appreciated.
I also have this issue...
Well, maybe I don't call it an issue, cause sometimes is usefull...
Dont' know why, but a few days now, my DHD has also having this behavior...
I have it on all my pcs, home work laptop.... , all of them are running Win7 x64
And no matter what I choose, Charge only or HTC Sync, it always mount the sdcard on PCs...
someone said winamp automounts when connected. Have any of you got winamp installed on your DHD?
I think it was that. I disabled the option on winamp. Have test more times if it happens again...
i too had alot of problems accessing my sd card in win7 x64.. it used to show the disk drive but the icon for it was a bit transparent (like a hidden file).. i could not access the drive at all!!.. i played around a bit with the setting and solved my problem.. its not exactly the same problem your having but you could give it a try and see how it goes.
i have "usb debugging" enabled
default connection type ( in conect to pc option) "Disk drive"
then disable " fast boot" option and restart the phone.. it will take about a minute or so to start up now instead of the 5 second reboot.. im not sure if the fast boot skips a few non essential apps.. but as soon as i restarted my phone and plugged it in everything has been perfect.. put hundreds of pics and mp3 files on and off and it works everytime.. hope this helps.. let us know how you get on
it is one of the media players you have installed... winamp, poweramp, cube, doubletwist.... I had the same issue and it was the media players....