Dear All,
Please help, my new O2 EXEC is sitting here almost totally useless without ActiveSync.
I did a very stupid thing:
I plugged in the Exec via the USB cable before installing ActiveSync 4.0.
What used to happen (back inthe day 2001 etc) would be that windows would install its own driver for the portable device and then when you subsequently installed ActiveSync its drivers would not go in and hence ActiveSync would not recognise your device.
What is happening now seems like the same sort of issue in that now having installed ActveSync it is just sitting there saying no connection.
For ActiveSync 3.6 and below this is a documented problem and here is the fix
http://support.microsoft.com/kb/264693/en-us
BUT for me this does not work (well because there is no yellow unknown device in Device managers other devices).
In AUDIBLE terms
a) I get a du-duh sound when I plug in EXEC (like if you plugged in a USB key for example)
b) It shows up in the Device Manager-> Network Adapters as "Windows Mobile-based Device"
c) ActiveSync 4.0 or 4.1 does NOT give me the dulde-de-dah sound
d) ActiveSync shows no connections
Anybody any bright ideas? Surely I am not the only twonk to have inadvertently plugged in the EXEC first
Answers greatly appreciated.
BASICALLY HELP
PS: Have also looked at ActiveSync trouble shooter 2001, the ActiveSync 4.0 troubleshooting article from Msoft, tried switching off firewall, no result. Have tried deleting the Mobile-based Device, uninstalling AS 4.0, rebooting, reinstalling AS 4.0 or 4.1 then plugging EXEC,no good.
PPS: I convinced a friend to let me install AS 4.1 on his computer and then plugged in the EXEC and all was fine, so the EXEC itself is sound.
Maybe this will help:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Sorry, didn't read your message good.
Just see now you already did looked at the link....
But another idea: if your device works on your friend PC, then why not
do a clean install for the OS on your own PC?
Maybe this will solve your problem.
Dodger,
Thanks for the thoughts. Well actually thinking about a reinstall of my computer due a moments lapse of concentration is a difficult undertaking. With the backup of the on computer databases as well as over 100 applications installed, I think this would take me several person days.
Currently my thoughts are to clone the partition and then do a windows "over install" onthe clone, but logically that will not work because <of course> the whole point of an over install is that the registry and all applications are preserved.
I spent over 3 solid hours of googling, installing, uninstalling drivers yesterday trying to fix and can't believe I am the only one who has had this problem!
Perhaps somebody with a working ActiveSync can elaborate how does the EXEC show up in device manager (when its plugged in and synced), and also what device driver XP and /or Windows 2003 server would be using.
Thanks mb.
I was facing similar issue. Solution? Yes, uninstall my firewall, connect and sync with my JasjAr and then install the Firewall with Jasjar already connected !
This may help:
Open network connections on ur PC so u can see all connections.
Make sure AS (PC side) is enabled for USB
turn off JJ and plug it in to USB
Turn on JJ whilst watching the window of netwrok connections on ur PC
A new connection icon should pop up, then MAYBE dissapear again
Right click this icon, before it dissapears, and check it's enabled, then select properties
Now check the following items:
- does top box say "windows mobile based device"
- click "configure"
- under configure, is there a button somewhere (mine's working so I can't recall exactly where) that says something like "enable mobile device". If so, then you need to click this.
If this all fails, then repeat but with another USB port. The reason for this seeming waste of time is that you will get a DIFFERENT "Local area connection nn" icon, which may work for you.
I cant believe there hasnt been one mention of rebooting your PC - Which I can assume you already have done?
What OS are you running on your PC?
I have only just got my MDA PRO but this may help! as I did the same thing and for a while XP Pro wouldnt recognise the device.
Uninstall ActiveSync
Reboot PC
Install Activesync V4.0
Plug in USB Device
If there is still a problem connecting you shoudl see a USB device not recognised in your deviuce manager.
It almost seems like there is a time you have to wait before XP will respond normally to you unplugging and replugging in the USB.
Failing this you may have to uninstall Activesync and tehn remove all activesync registry keys it may have left behind! Then reboot and start again!
Just having tisproblem now, this is pïss poor of MS to still be foisting off onto us this Activesync package in such a terible state.
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Moandal said:
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Click to expand...
Click to collapse
What works for me is to turn off the handheld, and connect the cable after that. Then turn on the device if needed. Works mot of the time then.... no excuse for MS though....
Related
I 'suddenly' am unable to have my JasJar connected to Activesync. I have been successfully connecting the last two weeks and did not cahange anything to the PC's set-up.
I killed my antivirus and have no firewall software running.
I have a direct USB connection to my Laptop (no usb hub).
I have tried both Activesync V4.0 and V4.1.
I have deleted all partnerships to get a fresh start.
I have also tried to delete the PPC in the PC's device manager and connect again (I did notice the PPC was listed under the network adapters only, nothing was listed under the USB section).
Nothing seems to help and I am really desperate since I can not sync anything anymore now.
Any suggestions are more than welcome !
Thansk in advance,
Paul
have you tried another PC ? at least this way you can be sure that everything is ok .
I am travelling and will not have any access to another PC before the WE.... I did try another cable but got not lucky..
It does seem to work on another PC.
Anybody any suggestion as to what else I could try to make it work again?
firewall?, thats my pain on my work lappy, i have to vpn into work and that blocks my JJ, i get connecting but no connected, all i can do is disconnect from work which then opens the activesync ports back up. check 7438 and 5679 on your firewall
After a week with AS 4.0 I suddenly found that the only way I could get it to work was to soft reset the Jas Jar while connected. I'm guessing you've already tried that though...
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Carnivor said:
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Click to expand...
Click to collapse
I have the same problem. Get a kind of "USB not recognized" when the jasjar is on/open".
I close the Jasjar after having taken the USB out of course.
Then, after a while ( You say 10 seconds) it works fine and Activesync starts the job.
I can live with it. No soft reset needed.
Very positive to me is the fact that I can also connect to a USB HUB. So no need to plu it directly in my portable.
After connection I can open my little toy. (Gush how I love this thing)
Huib
Yes I have the same problem I only synk when the jasjar is turned off. Most probably one of the reasons apart from firewall issus is office 2003. They said to me from club-imate support that we need the newest office 2003 with sp1.
I could get my TyTn to sync with my computer occasionally after installing AS 4.2, but ActiveSync would still disconnect itself from my device after a few minutes (I could get it to sync most times though, but I'd have to shuffle round USB ports etc)... Installed ActiveSync 4.5.0 beta (build 5509 BETA) last night, and now my phone won't sync AT ALL with my PC. AS can't even see the device, it can see it's been plugged in because it kicks into action, but nothing more ever happens apart from the (useless) Troubleshooter coming up.
Just a word of warning... Don't install 4.5 beta unless you're absolutely certain it'll work. I've gone from a somewhat-functional sync ability to absolutely nothing at all, and now I'm going to have to rollback my ActiveSync installation (if I can!)
That and the fact my TyTn won't even see my bluetooth headset (an Avro GW-BT-002, which my Alpine can both see and use absolutely fine), I'm beginning to get a little frustrated with this device.
Further proof that more often than not:
BETA = BROKEN
I've had the beta AS 4.5 for a week now and no problems whatsoever with dopod CHT9000 (hardware) using latest i-mate, dopod, or cingular ROM's.
All of these ROM's all work perfectly with sony-ericsson hbh-ds970 bluetooth headset.
After you upgraded to 4.5, did you delete your PC from the activesync partnership and rebuild a new partnership?
* Activesync > Options > press on desktop computer's name and delete it. Then, delete mobile device from desktop AS. You'll then be asked if you want to keep your file directory. Afterwards, reboot pocketpc and connect with usb cable or over bt.
It does work.
Cheers
Yep, did exactly that.
AS 4.5 works perfect with my prophet.
Issues:
Had to set-up my device again (old settings disappeared)
All programs that I installed via active sync before were gone
Top:
Improved speed of syncing files
Easier change of settings
Robin
Hmm. Beginning to wonder if I have either a dodge device, because my Alpine always synced fine
4.5 works for me with my TyTN. (slow as hell - but works).
/Martin
I can't get it to work, either. It completely blew away my partnerships... :evil:
I've gone back to AS4.2 and will wait for this to go GA before making this mistake again...
Dopod 838 Pro
Worked a treat on mine. No issues whatsoever. Biggest difference I can see is a different looking AS icon
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
I'm having similar issues with my TyTN, installed 4.5 on my PC, plug in my PDA and it starts charging (via USB) but ActiveSync can't find it, although does state that USB is available, just keeps searching?!
ActiveSync needs rebuilding from the floor, its always been a rather 'naff' featureless product.
christopherwoods said:
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
Click to expand...
Click to collapse
I had the same problem. Hard reset of my XDA Exec and it worked. draw yor own conclusions.
Have you tried turning off the "USB advanced network functionality" - this seemed to sort the same problem out for me;
go start - settings - connections - USB to PC - untick box "Enable advanced network functionality"
You are aware that AS 4,5 REQUIRES Outlook 2003 !?!?
otherwise it will not work at all
That beta works fine. The only problem I've had is related to remote NDIS interfering with my soft firewall, even after all access rules allowing it. Only workaround is to disable smart ARP filtering in Outpost Firewall or change transfer mode of phone to Serial and everythin is gravy for sync.
Your problem seems related to device manager misconfig of the device or something else.
why don't you try this from start --> run --> cmd line
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Then, once device manager loads, click view --> show hidden devices. From there, scroll down to network adapters, expand, and delete any instance of Windows Mobile-based Device. On the phone, delete Activesync relationship with PC. Then reboot computer, and plug in your phone again. Let us know if that solved your problem.
I had numerous issues with AS4.2 and AS4.5 Beta initially. And I had issues with Vista RC2 (both x64 and x86) syncing with the WMDC B3 as well.
Then it dawned on me that I was connecting my 838pro to the computer via a Belkin USB hub. So I removed the sync cable from the hub and directly attached to the computer. Now I have no more problems whatsoever (that's in the past 2 weeks.....)
So the moral is: DIRECTLY CONNECT YOUR Hermes TO THE COMPUTER'S USB PORTS!
Just put AS4.5B2 on today - no real probs - no real improvements
R
Hi christopherwoods
I am sorry if this is the wrong forum but its the only one I could find with reference to my bluetooth headset.
I am the owner of an Avro GW-BT-002 bluetooth headset which was free with my old mobi. Unfortunately I can no longer remember how to set it up or any of the other settings to use with my new Motorola V3x 3G phone. Is there any possiblity that you could post the instructions of its settings etc to this forum for me.
Many many thanks
Craeg
Same Issue - Fixed
I had a problem with ActiveSync after upgrading to 4.2.
I am now running 4.5B and it is working after deleting prior partnerships from my handheld.
(I am running Outlook 2007)
ActiveSync 4.5 finally working!
I had the same problems with ActiveSync 4.5 (beta) until I actually put in the original install disk I had with the phone (it had ActiveSync 3.7 on it) when I first tried to connect my phone and it wouldn't detect it. 4.5 (beta) is now working fine for me!
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
erixsamson said:
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
Click to expand...
Click to collapse
I had the same problem a couple of times. After a considerable amount of searching this forum, and other sites, I stumbled across a routine which fixed it for me.
With your TyTN connected by USB, on your PC/Notebook open up System Properties, Device Manager. You should find an entry, Portable Devices, showing the TyTn, It will probably have a yellow triangle with an asterix, showing that there is a problem. Right click on that and select Uninstall.
Then disconnect your TyTN and reconnect it. The PC/Notebook should then rebuild the USB driver, and everything should then sync.
HTC USB Sync with Vista
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
erixsamson said:
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
Click to expand...
Click to collapse
Two final suggestions from me.....
Firstly, ensure that you have the updated version of WMDC on your PC/Laptop. Mine is Version 6.1.6965.
Secondly, try deleting the existing partnership(s) on your TyTN. To do this, go to Start, Programs, ActiveSync. This will show you which partnerships are active. To delete them, go to Menu, Options, Delete.
When you reconnect your TyTN, it should set up a fresh partnership.
If this doesn't work, perhaps someone else out there could offer more advice.
Still not working
Hello Syd,
Thanks agaon for your kind help.
I've been travelling a lot these last weeks, sorry for the late answer.
I'm using the same version of WMDC as you.
I've also reset the partnerships.
It still does not work. Each time I reboot my phone it will loose the ability to establish the USB connexion with the PC. Fews days (sometimes weeks) after the connexion will work and I don't know why.
I'm sure this is linked with the phone, not the PC.
I've read somewhere in this forum it could be linked with the automatic time zone adjustment. I have the feeling it is linked with that, as my problems initially started while I was travelling in foreign countries.
I've seen somewhere that I should disable the automatic time zonbe adjustement, but I cannot find this option.
ALso, since I've created user defined alarm clocks, I have a very long list of alarms when I reboot the phone. I think some "events" are locking the phone, I just don't know how to fix it.
Maybe I should perform a full reboot, but I dislike doing it as I've installed many applications on my phone.
Thanks again for your help.
Best Regards, Erix.
Have you tried going into the usb to pc setting on the device (setting - system) and unticking advanced networking support?
advanced network
Yes, for sure I've tried this option.
Sometimes when I enable / disable this several times, it will eventually activate the USB connexion.
It used to be a workaround in the past, but it does work any longer.
A little bit like if there is a growing list of "events" which prevent the USB connexion from being activated. I really would like to understand what happens.
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Vista SP1 and USB
winnebago said:
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
Click to expand...
Click to collapse
No I don't use SP1. I let the system installing updates and fixes automatically, so I don't know whether that USB patch you mentioned has been installed or not. I'll have a look at it... I'll also install the SP1 ASAP.
Thanks for the tip.
winnebago said:
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Click to expand...
Click to collapse
It is not the cable, I've bought a second one to check, and it behaves the same... And sometimes it works.
I have the following problem with my HTC Touch HD. Since yesterday after i transfered 2 video files and a few pictures, when i connect it through USB, the computer doesn''t detect HTC anymore (nor syncing nor file transfer). Even the Bluetooth syncing does not work. I performed several soft and hard resets, and it seems it;s getting worse after every reset.
I bought the phone 2 weeks ago, after i sold my Apple iPhone 3G 8GB. As we speak, i kind of regret i did that...any advise for me ?
I forgot to mention: when i plug the uSB cable, the device goes recharging.
Have you tried booting your pc ?
Also try unchecking Settings/connections/Usb to Pc/ "enable faster data synchronization"
r
Andrew
What cable do you use? I had similar problems with non original (asus) usb cable.
greetings everybody..
1) i tried what you said several times, no result.
2) i get same results with the original and the other cables..
3) i noticed one thing . . . if i connect the device to a computer that i never conected before the device, it launches active sync....and Active Sync just wont interact with my device.
Did you try reinstalling ActiveSync on your PC?
yes i tried....same result. Do you think a change of ROM would solve that ?
Now, even a syncronisation using bluetooth is almost impossible, since i cant pair the computer and the device. Damn, it's like a virus or something.
stupid thought:
Do you think a change of ROM would solve that ?
Click to expand...
Click to collapse
Impossible since i cannot connect using USB. Sorry !
I too had problems with my PC not recognizing the HD. Found out that it was a problem with my firewall and anti-virus. I adjusted anti-virus settings to allow active sync to pass through and have had no problems after that.
HTC also recommends going to Start --> Settings --> Connection tab --> USB to PC and deselect the checkbox for "Enable faster data sync"
For device recharging when plugged in to USB : go to Start --> Settings --> System tab --> Power. here below the battery charge indicator, there is a checkbox. Read the message and check/uncheck as desired.
Hope this helps !!
i thought one potential source for my problem would be the antivirus, but i disabled firewall (eset at work and symantec end point protection at home) and no result what so ever.
I cand figure a way to sync the device even with the bluetooth since i cannot pair the device and the computer.
I am starting to regret i bought HTC...
Try click the Activesync icon on HD Program, there is a "Option" on the menu, click and see if you could delete all the old connect. If yes, re-establish the connection again to see.....good luck
Option menu item is disabled (i performed several hard resets)...(
Another thing i noticed. I unchecked the box (when connected to USB charge), so now when i plug the usb cable, it wont charge. But, if the device is in stand by (black screen), and i plug the usb cable, it wakes the device up. So, in my mind, i think it is something wrong with the OS, it still "feels" the USB cable, but cannot (for an unknown reason) take the necesary action.
For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so.
Is there any way to reinstall ActiveSync on my HTC device ?
daemonus said:
Option menu item is disabled. For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so. Is there any way to reinstall ActiveSync on my HTC device ?
Click to expand...
Click to collapse
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
NLBeev said:
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
Click to expand...
Click to collapse
Tonight i will try to install at home Windows VIsta (at work and at home right now i have XP). I cannot use my phone - no phone number in agenda and it's driving me mad. The phone rings and there are quite a few persons i dont want to talk with.. HEEEEEELP
nobody there to help me ?
If you did a hard reset, and you can connect in drive mode, but can not sync, then I am 99.9% sure that there is nothing wrong with your phone, but that your computer is messed up.
Uninstall all your antiviruses, firewalls, and other bloatware, and see if it works then.
Just a possible solution, but did you try plugging in your phone into other USB slots on your PC? Are you perhaps trying to sync it through an USB extension cord, or maybe USB hub? I had problems with my PC recognizing the THD if I tried syncing that way. Best results were plugging it directly into the back side of the casing.
The reason I'm asking this is that if you have too many USB devices plugged in, it's possible that the USB voltage drops too low and devices won't connect to the computer.
I tried on 5 different computers, all available USB ports.
On a new computer, sometimes on the device screen it shows up Active Sync but that is all, no sync occurs. If i try again on that computer, i get the same result as i get using the computer at home or work.
The device cannot conect as a Disk Drive
Is there a way to reinstall Active Sync on HTC ? My guess is that this software is all gone with the wind (even i performed a hard reset). The big question is what the hell happened ? Could be a ROM fault ? I mention i never tried to change ROM, the only software i installed was S2U2 and Core Player.
If by monday it wont work, then i'll send it into service (i have warranty). But i hate service
all out of ideas...
Any ideas ?
Which items are checked when you go to Settings/connections/Usb to Pc/ on youre phone?
Have you tried to use another memory card (because youre problems started with copying)?
I have a strange reoccuring problem with connecting my Topaz to my pc. I'm running Windows 7 64-bit and have WM6.5 on the phone.
The thing is, that I can have the phone connect to the computer for weeks several times daily always using the same USB-port, but suddenly I get 'USB Device Not Recognized'. Then I can change to a different port and it works again for a few days. Unfortunately it stops working on the next port aswell after a few days, and then it kind of decides, that it's generally unrecognizable.
I have tried almost every thing. From softresetting the phone, rebooting the pc, unplugging the pc, uninstalling and reinstalling Windows Mobile Device Center, updating USB drivers on the system, changing the cable - you name it.
All my other devices work just fine on the USB-ports.
It's as if det driver for the Topaz just gets corrupt. Then again I have actually experienced, that it just works again after some time, with no obvious reason.
I'm really starting to get desperate here. Is there any way of getting hold of a driver which can be used in this situation? Reinstalling the device Center does not work at all.
I would be very greatful if anyone could help me find a solution for this very annoying problem.
I don't know how this works in the "Windows Seven"..
But with ActiveSync in Xp i excluded the partnership and everything worked again.
I think that you have to exclude the device in Windows Mobile Device Center.
Restart your computer and try again.
Best regards!
Eduardo
One thing I had with XP was when the 'Enable faster data synchronization' in 'USB to PC' settings in Connections was checked I has a similar problem.
I unchecked it and it was fine since.
It might not help at all, but it solved the USB connection problem for me.
Well minded Steeve24!!!
Thanks for your replys.
I tried deactivation 'Enable faster data synchronization', but that did'nt change anything.
The I uninstalled the driver in Device Manager and exclude the device in Windows Mobile Device Center. After that I rebooted, mouthed the phone and waited for the driver installation but I still end up with USB Device Not Recognized.
Is it possible to force a specific driver on to this device and if so, what specific driver should i tell the system to use?
Tried switching USB port. That gave me connectivity. I reestablished the partnership, started a sync and half way through the sync, i lost connection again.
Tried once again to remove drivers, break partnership, reboot and try a different USB port. Plugged in the phone and got at complete sync. After the sync the connection closed and reopened and now I'm back to USB Device Not Recognized.
Having exactly the same issue with MDA Compact IV (aka HTC Touch Diamond) with Windows 7 (Enterprise) - 64bit!
Also tried nearly everything but still getting the "USB device not recognized" message ...
Device manager shows a "unknown device" (yellow symbol with "!"):
Windows has stopped this device because it has reported problems. (Code 43)
If tried to update the driver but then Windows 7 says:
The best driver for the following device is already installed:
Unknown Device.
It seems like C:\Windows\inf\oim24.inf is the required inf-file for installing the device. Wonder how I force W7 to use this one ...
Same issue on XP
When trying to sort my brothers TD2 on his laptop
Interesting little detail:
When I move the USB connection to a hub with external power (like the one in my screen), I seem to be able to keep the connection going for far longer then in a USB hub without external powersupply. That is defenitely different from WM6.1, which always ran smoothly on the "powerless" USB hub.
I imagine you've tried the setting which disables charging whilst connected to a PC?
Now it works again!
Yes, tied that - same difference ...
Yesterday i cleaned my computer with ccleaner and malwarebytes antimalware. The latter found and remowed 18 trojans/hijackers.
Today i connected my TD2 to a non-powered USB port and voila, connection and sync works again.
I do hope the connection is stable this time. If it gets corrupted again first thing to try is cleaning, rebooting and retrying. Of course I'll post here if the problem returns and pass on the information about the effectiveness of the above procedure.
same problem
in have a htc raphael for 1.5 years now. i made several installs of roms from your site, with active sync.
now, i have this weird problem. my htc is not recognised anymore. the error message is "Windows has stopped this device because it has reported problems. (Code 43) ".
I tried this in all usb from my laptop. after that i tried in 3 other machins, with the same result.
my laptop is Sony vaio vgn-ar51m and i am running windows 7. the ROM is EnergyROM_23081_RAPHAEL_29.Oct.2009
till now i had no problem syncing and upgrade-ing my phone with the same configuration.
any ideas, friends ?
thank you
Well, a few days ago my TD2 refused to be recognized on the nonpowered USB again. I ran Ccleaner (removing 8 GB of crap!), rebooted at voila, it connected again.
tried ccleaner, after that reboot comp reboot htc.
other setttings:
does not charge when connected to pc
enable faster data syncronization - disabled
nothing at all..
also, my phone is not connecting correctly with bluetooth also.
...i am kind of mad on raphy