ive been searching the past 10 hours or so now...i updated my rom with hardspl 2.40 and R4R Reloader. i then dialed *228 and pressed 2 to update spl settings. after that i installed the verizon carrier.cab file and im unable to use anything still. the phone turns on but am unable to place any calls, it tells me to call *611 for verizon technical service. are there any setting or steps ive missed to get the verizon service back up and running?
Sounds like you need to call Verizon and get your A-Key. I've had to do this a couple of times. It's relatively painless. Good luck.
I believe if you have an older verizon phone laying around that you can go to the website and switch ESN to your older phone, wait 5-10 minutes and then switch back to your 6800 and it should auto-update the a-key for you.
BTC
if you are receiving a message that your phone cannot be authenticated, you need an a-key reset from verizon customer service. the correct order after you flash should be flashing your new rom, installing the carrier cab, dialing *228 option 1, followed by *228 option 2
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Hello,
I have recently bought a Droid X from eBay and I tried to activate it on my Verizon account. It wasnt working so I called up Verizon and had a 2 hour conversation and they didnt know why the phone wasnt activating. When I would dial *228, it would give me an error message like "The number or code you have dialed is incorrect." So i googled it and it was a message that Sprint says. Is there any way i can get the phone to go BACK to Verizon?
Thanks, Nick.
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any verizon phone theoretically is not compatible with Sprint's network. I would try researching a bit more then see what you find
FreddyMo said:
any verizon phone theoretically is not compatible with Sprint's network. I would try researching a bit more then see what you find
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It's probably a generic message. If you dial 611 or *611 it will most likely give you a message with a branded greeting ie Welcome to Sprint or Verizon Wireless.... If it says Verizon Wireless then there's your answer and read no further. Go ahead and do that now. I'll wait
Though if you don't mind doing a SBF back to stock, the Windows RSD Lite method overwrites the radio (including any previous flashes to other networks like MetroPCS or Cricket which do allow flashed phones on their network) and will return it to an out of the box Verizon Wireless Motorola Droid X (including any and all bloatware and Moto Blur that came preinstalled on the phone) and will wipe all settings.
If you do the SBF, there's a guide here:
http://forum.xda-developers.com/showpost.php?p=11118819&postcount=2
Starts about half way down the OP and has all the info about the process and what it does. Hope this helps!
I was on chat support with International division of Sprint this afternoon, trying to get a SIM card to work in my phone.
I once had a UICC Unlock performed on my device (about three months after I purchased it), and apparently Sprint either re-locked it, or something changed in their system so that I can't use it anymore.
With that being said, we did the UICC unlock, but it kept coming up with "session in progress. please try again later". So, we did the ##72786# code, which initiated the SCRTN reset, but, the phone wouldn't restart. The assistant told me that I would have to wait two hours to see if anything were to happen, but the "Session in progress" message was still going on after the SCRTN reset. This isn't normal, is it?
Would anyone happen to know of a way to fix this, so that I can unlock the phone and use the international SIM so I can call, text and use data?
Right now, this is pretty aggravating.
EDIT: FWIW I have already tried the SIM Unlock tool by Autoprime, it does not work. It said it completed successfully, but the phone wasn't able to reboot. It gave me the ability to get international roaming on my Sprint SIM, but not my telenor SIM.
Hi, everyone. I'm new to thie forum.
A couple of years ago I bought a Galaxy S4 from eBay. It was a Sprint phone, flashed to be used at PagePlus, without UICC SIM card, 3G only. It has been working fine on PagePlus (except MMS).
Due to the lack of 4G and hearing the offers by RingPlus, I decided to move to RingPlus. I verified that the MEID and IMEI of the phone on R+ website, they both showed to be fine. So I terminated my PagePlus account, unrooted the phone back to original Samsung ROM for Sprint, and signed up for the Phoenix plan. Everything went well until this point.
I then followed the instruction on R+ website to complete the device activation for Android device (manually provisioning PRL), there's no response when I dialed "##MSL#" (the MSL is correct, as shown on my R+ account). I then tried to perform a PRL update by dialing ##72786#, the phone couldn't be activated. There's a message saying "Because of the type of account you have, we'll need to help you with the task. Please dial *2 from your Sprint phone or call Custom Care at 1-888-211-4727 from another phone so we can assist you."
I checked my MEID and IMEI again, and realized that even though the IMEI does show that it's a Galaxy S4, the MEID is actually associated with a Sanyo 3G phone. The eBay seller must have switched the MEID when flashing it to PagePlus. I didn't realize it until now. When I tried to dial a number using this phone now (after it's terminated from PagePlus), it was directed to Verizon Wireless.
From R+ forum I was told that my current MEID is a "donor MEID". I don't know what the original MEID was. The seller peeled off the sticker inside the phone. I only realized that today too.
So could anyone suggest what should I do? I was told that I need to flashed back to Sprint, but it will be difficult since I don't know the correct MEID. I was recommended to come to XDA to get some advance help. So here I'm.
Thank you very much for your help!
I went through the same process and it was a headache. You need to unflash your phone from Page Plus and reset it back to Sprint. This is going to take more than just unrooting and flashing a stock ROM.
I don't remember the exact instructions but you should Google "flash page plus back to sprint" and then look for Viper32's posts about flashing phones. There are instructions about entering ##RTN# in your dialer to reset the phone. Not sure if that was all it took because my experience was that I tried a lot of different things until one of them stuck. But that was where I started.
The easier way is possibly to take it to a Sprint store and have them reset it but I never tried it myself.
I never tested the phone out when I first got it, but I checked to see if it was unlocked by putting in a new sim card. Seemed to be unlocked. I did the "root" method on here to flash back to an older OS which worked for what I needed it to do. But ever since I got the phone, calls are constantly missed (I can use another phone to call this mobile and the mobile won't ring, it'll go to voicemail), my calls are constantly dropped, I rarely can call out, if I am able to call out the other person might not be able to hear me. The only thing that works well is the texting. I use Ting as my provider and have spoken to them many times because the original problem was that I couldn't access my voicemail and it kept giving me a mmi error. They gave me the voicemail number to directly call which I've been doing to get around the error of using the built in voicemail system. They've stated verizon phones aren't the most compatible with their system and they suggested maybe the sim card isn't functioning properly. I've spoken with their customer service at least four times over the last 8 months but these problem never really went away.
Anyone have any idea what I can do? I need a reliable phone now for phone calls. Should I try flashing back to stock 6.0? Or do you think it has nothing to do with what I did to get the "root" on it? This is the guide I followed:
https://forum.xda-developers.com/ve.../testers-required-easier-root-method-t3561529
So it's been a year, or 2 I can't remember since I last used this phone. But I bought this phone through Boost, used it on Boost without issues and then switched to another carrier with a new phone and number. Well 2 days ago I reactivated the S8 back on Boost. I received my SIM card booted up the phone and have 2 notifications. "Invalid SIM" and "Please contact Sprint to unlock device." I've spent a total of 2 hours on chat with Boost between 2 days troubleshooting and trying to figure it out.
Other thing I noticed, I do NOT have Mobile Network Settings in my phone. I even tried to search for it with no luck, I was going to check the APN but that also is no where to be found.
So I hopped onto a Samsung discord where someone advised that I re-flash the stock, which led me to this site to download Odin and Frija. Which I did, and after countless hours of trying to figure out why I kept getting a fail, I switched computers and successfully completed the flash. Cool. Phone boots up, but now it's stuck at 32% update. Get out of that, wipe the cache, reset the phone, it loads up.. Yay, NOT. Still no Mobile Network Settings, but I can search the APN, there is no APN and the "ADD" is grayed out. I'm still getting the same notifications "Invalid SIM" and "Please Contact Sprint to unlock device."
I'm not sure what else I can do, or if there's anything else I can do? I don't understand why it's telling me to contact Sprint to unlock, when It's a Boost Mobile Phone, with Boost apps, and Boost load up screen, purchased from Boost.
So it seems this may not be a phone problem, but a Boost Mobile problem. I just talked to a 5th person on chat and they told me that my phone is too old to work on their new network. They refuse to unlock my device, even though during my search for a fix I came across multiple people with my problem who either easily got their phone unlocked, or filed a complaint with the FCC to get their phone unlocked, and their phone worked.
Also, putting my IMEI in on T-Mobile, Cricket Wireless, and Metro all say my phone will work.. but Boost also said my phone would work.. again as it should it's a Boost phone.