Database Users

Sprint Mogul to verizon wireless

a friend recently purchased a sprint branded mogul and has attempted to hax verizons settings onto it, but it aint working.
anyone got some working instructions on how to do this? i know its possible, but i can't find anything on it.

First if verizon won't accept the esn or add it to there system then give up because it isn't going to happen.

oh how i love cdma, but still thats not the problem.
its still using sprints radio and whatnot even after flashing it=

The radio has no bearing on the problem. Just install a custom rom with verizon carrier cab or install verizon rom. Also update to a current verizon prl. And change you epst settings. It would help if you had another verizon phone to copy the settings from.

FWIW, Upper "management" from my current (small) carrier told me that Verizon was now accepting devices that were not originally sold by Verizon. I drove two hours to a corporate Verizon store to discuss activating a device (provided by my carrier, long story) and was told by the corporate Verizon tech no how, no way!

You chances of getting one activated are slim. You have to find the right tech to add the esn to there dmd.

Droid X on Metro Good Rom or SBF Already in metro inventory

Hey guys,
I live in Kissimmee FL and have Metro PCS with a Droid X that used to be flashed to Metro with everything working well with GB.. I wanted to test out some new ROMs and ended up swapped over to the Verizon Network and have done everything on this forum I can find and others to get it back working on Metro.
I am close, It seems like a prepaid PRL that I got but I tested over 6 PRLs and all of them say if you are on prepaid or would like to make a collect call.
I entered all the info in CDMA Workshop and im at a loss.
Anyone have a working SPF for Metro or a Rom that will work in my area?
Honestly, if you can help I dont even mind tossing you some $$ in paypal.. I really need to get my phone back up and running.
Thanks for your help and guidance.

did you tried the programming menu? *228 and activate it from there? I thought you needed to have your droid x ESN added to Metro inventory... am stuck at this point. When I call to activate using *228 it tells me that there was a problem and they need to redirect me to a tech/ I didnt have this problem with my droid milestone... it activated right from the activation screen.

HenDroid said:
did you tried the programming menu? *228 and activate it from there? I thought you needed to have your droid x ESN added to Metro inventory... am stuck at this point. When I call to activate using *228 it tells me that there was a problem and they need to redirect me to a tech/ I didnt have this problem with my droid milestone... it activated right from the activation screen.
Click to expand...
Click to collapse
It already was added into inventory, it used to work on Metro and with a ROM that I loaded it is back on Verizon. I followed the guides to get it back on metro and now it sounds like it might be on prepaid metro pcs.

[Q] Can this phone be used overseas (with local SIM)?

I currently have a photon, and one great convenience of the phone is that when I travel I just buy a local SIM and pop it in. But Sprint has been making that more difficult. The Photon Q didn't even have a removeable SIM, and I've read that the Sprint version of the HTC One needs to be unlocked by Sprint, and it's a nuisance to get them to do that. (and they don't always succeed with the first try, and...)
Does anyone know the status of this phone with regards to using a local SIM overseas?

you have to have sprint unlock it and it depends on some "qualifications" from them based on who you talk to and what your account looks like. The sim card used in the gs4 is so we can have lte.(just a reminder, wont need this over seas) but essentially you should be able to pull it off as long as you plan for it.

So theoretically it should work. But it didn't for me.
- Before leaving the US, I called sprint and asked them to unlock the phone
- They said they would
- I got an email saying the phone was unlocked
- I called sprint, asked "Is there a way for me to confirm it's unlocked?". They said no, trust the email.
- I traveled to Hungary.
- Got a Tmobile SIM. Inserted, got "Invalid SIM" message
- Called Sprint tech support- they were completely unhelpful. Blamed T-Mobile
- Went to Vodafone and tried a SIM here (the agent even pulled a 2nd out of his personal phone). Neither worked, I just got the "Invalid SIM" message
- Called sprint again. Unhelpful. Blamed the foreign SIMs
- Friend arrived in Hungary w/ an unlocked iphone. The Hungarian T-Mobile SIM worked instantly.
- Called sprint again- still blamed the foriegn SIMs. "It shows as unlocked on my screen!"
By the way, I was able to hit the "UICC Unlock" in my phone's settings. Didn't help.
So- I'm a sample size of 1- but don't count on it working. Bring a backup phone if you've got one, and/or be prepared to buy a burner.

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Consigliere2 said:
So theoretically it should work. But it didn't for me.
- Before leaving the US, I called sprint and asked them to unlock the phone
- They said they would
- I got an email saying the phone was unlocked
- I called sprint, asked "Is there a way for me to confirm it's unlocked?". They said no, trust the email.
- I traveled to Hungary.
- Got a Tmobile SIM. Inserted, got "Invalid SIM" message
- Called Sprint tech support- they were completely unhelpful. Blamed T-Mobile
- Went to Vodafone and tried a SIM here (the agent even pulled a 2nd out of his personal phone). Neither worked, I just got the "Invalid SIM" message
- Called sprint again. Unhelpful. Blamed the foreign SIMs
- Friend arrived in Hungary w/ an unlocked iphone. The Hungarian T-Mobile SIM worked instantly.
- Called sprint again- still blamed the foriegn SIMs. "It shows as unlocked on my screen!"
By the way, I was able to hit the "UICC Unlock" in my phone's settings. Didn't help.
So- I'm a sample size of 1- but don't count on it working. Bring a backup phone if you've got one, and/or be prepared to buy a burner.
Click to expand...
Click to collapse
Bummer...
Just to confirm, you hit the "UICC Unlock" when you were in the US? or when you were overseas?

jj14 said:
Bummer...
Just to confirm, you hit the "UICC Unlock" when you were in the US? or when you were overseas?
Click to expand...
Click to collapse
Both.
I ended up giving the SIM to my friend. When I got back in the states, and the phone had connected back to Sprint's network, I figured I would give the SIM another try just in case I had somehow missed the OTA unlock.
Still no luck.

Consigliere2 said:
Both.
I ended up giving the SIM to my friend. When I got back in the states, and the phone had connected back to Sprint's network, I figured I would give the SIM another try just in case I had somehow missed the OTA unlock.
Still no luck.
Click to expand...
Click to collapse
Are you rooted? I ask because if so I would be curious to see your /carrier/properties.db file. I think there's a line in there that says your lock status. I am pretty sure mine is unlocked, and under SDM/SESSION_TYPE it says CI_DC but people with locked phones said theirs has CI_SIM_LOCK.
When did you get the unlock done? Supposedly there was an "old" tool and a "new" tool to unlock the phones internally at Sprint. Many people said that unlocks performed with the old tool didn't work, but when they had them unlock it again with the new tool it worked.
Now, the real problem seems to be adding the proper APNs for an international SIM. The menu item isn't there, but you can get into it with a trick. However, when you try to add a new APN everything is greyed out.

Problem changing flashed PagePlus phone to RingPlus

Hi, everyone. I'm new to thie forum.
A couple of years ago I bought a Galaxy S4 from eBay. It was a Sprint phone, flashed to be used at PagePlus, without UICC SIM card, 3G only. It has been working fine on PagePlus (except MMS).
Due to the lack of 4G and hearing the offers by RingPlus, I decided to move to RingPlus. I verified that the MEID and IMEI of the phone on R+ website, they both showed to be fine. So I terminated my PagePlus account, unrooted the phone back to original Samsung ROM for Sprint, and signed up for the Phoenix plan. Everything went well until this point.
I then followed the instruction on R+ website to complete the device activation for Android device (manually provisioning PRL), there's no response when I dialed "##MSL#" (the MSL is correct, as shown on my R+ account). I then tried to perform a PRL update by dialing ##72786#, the phone couldn't be activated. There's a message saying "Because of the type of account you have, we'll need to help you with the task. Please dial *2 from your Sprint phone or call Custom Care at 1-888-211-4727 from another phone so we can assist you."
I checked my MEID and IMEI again, and realized that even though the IMEI does show that it's a Galaxy S4, the MEID is actually associated with a Sanyo 3G phone. The eBay seller must have switched the MEID when flashing it to PagePlus. I didn't realize it until now. When I tried to dial a number using this phone now (after it's terminated from PagePlus), it was directed to Verizon Wireless.
From R+ forum I was told that my current MEID is a "donor MEID". I don't know what the original MEID was. The seller peeled off the sticker inside the phone. I only realized that today too.
So could anyone suggest what should I do? I was told that I need to flashed back to Sprint, but it will be difficult since I don't know the correct MEID. I was recommended to come to XDA to get some advance help. So here I'm.
Thank you very much for your help!

I went through the same process and it was a headache. You need to unflash your phone from Page Plus and reset it back to Sprint. This is going to take more than just unrooting and flashing a stock ROM.
I don't remember the exact instructions but you should Google "flash page plus back to sprint" and then look for Viper32's posts about flashing phones. There are instructions about entering ##RTN# in your dialer to reset the phone. Not sure if that was all it took because my experience was that I tried a lot of different things until one of them stuck. But that was where I started.
The easier way is possibly to take it to a Sprint store and have them reset it but I never tried it myself.

LG V20 LS997 successfully unlocked with Oreo update

I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.

How can I get in contact with him

How can I get contact with him?

I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.

dreorlando said:
How can I get in contact with him
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.

pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.

i need more ppl conrfirming this

V20 Invalid SIM
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
I was able to contact Em_Will_I_Am and they helped me out. I think an unlock code was sent again. I also did a couple of things that I think finally allowed the unlock code to come through. I went into developer mode and turned on Enable OEM unlock and then powered off. Then I powered back on while holding the power button and volume down. When the menu came up I chose Wipe Cache Partition. Then when I rebooted it came up and recognized the SIM again and so far all is good. Thanks again to Em_Will_I_Am on the Sprint community forums for all the help.

i paid for a unlock via ebay after he was finish unlocking my phone i inserted my sim. sginal kept droping every few seconds. so i cleared the network settings via phone dialer couple of times, same issue everytime so i just fk it and just updated to oreo now its still unlocked and signal don't drop!!!

Greetings.
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.

How long did it take for you to get the support?

Sprint sim card
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?

My phone has been unlocked
zhuhuilin said:
I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
Click to expand...
Click to collapse
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.

elixir92 said:
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
Click to expand...
Click to collapse
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.

hgib said:
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
Click to expand...
Click to collapse
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?

xian2786 said:
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
Click to expand...
Click to collapse
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.

hgib said:
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
Click to expand...
Click to collapse
Ok, then I'll keep waiting.

I can do these remotely but unfortunately not free

hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
Thanks, but the Sprint Community Manager (Em_Will_I_Am) solved my issue and now my phone it's unlocked for free.

hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
how much will it cost?