Database Users

I cracked my screen!! :-((

HELP!!!!!
Yesterday I was foolishly playing around with my MDA Vario and it fell from my hands...onto the hard floor. Now the display is cracked (mind you, NOT the LCD!!!!!Just the glasstop, digitizer, lense or whatever you call it). It still works perfectly but when I press with the stylus over the crack it just freaks out. End of the day: I can use it but I can't play with it. I spent AGES googling for a solution but apparently all I can find is LCD replacements (which actually DO include the screen...but cost 3 times asmuch). Anybody can help? please.........I'm desperate!
Vico

What a bummer!
HTC europe and usa are selling parts give them a call and see if any joy
see here http://forum.xda-developers.com/viewtopic.php?t=49361
and here http://www.htceurope.com/uk/

Ouch! I'd be kicking myself if that happened to me!
Hope it won't cost too much get it repaired
PS. Doesn't your Olympus C150/D390 have an upclose (or "Flower") mode? You'll be able to get clearer shots if you select it.

Got it repaired!!!!!!!For "only" 70 pounds... I went to a shop in South Wimbledon and they made it on the spot for me. As a matter of fact they changed my LCD too (they tried to put just the display but apparently there was a "ribbon color" problem). Nevertheless, I got my UNbroken LCD back as well, so now I'll try to sell it and make a bit of money (7o quids for a piece of glass is a bit toomuch, uh?).
Considering that after HOURS of research I had found nothing better than a 169 euro full repair (LCD+glasstop) -in Germany...- I reckon the £70 was not a rip off anyway. I missed a beat when I saw that crack yesterday, and I swore to myself I'd get my baby back in action...with less than 100 pounds. Mission accomplished ;-)
If any of you guys (AND I DO HOPE YOU DON'T) breaks JUST the LCD (but not the glasstop), let me know and we can work out a nice price for both you and me (I have a spare LCD now...And if you read till here you might be in need of one!).
my e-mail [email protected]
p.s. Thanx to the forum I found answers to ALL my queries...but how comes NOBODY before me broke his glasstop?!?Am I the only silly one who made it?? ;-(
ciao guys and thanx for your help anyway (btw: htc europe was USELESS and no, I have no little flower on my girlfreind's sad OLYMPUS camera!)

cracking and hacking are forbidden here in this site, so please dont crack your screen again
70 pounds are really tooooooooo much for a broken peice of glass, but what else can you do? you have to buy it!!! any way, congratulations you have solved the issue finally.

hotvico said:
HELP!!!!!
Yesterday I was foolishly playing around with my MDA Vario and it fell from my hands...onto the hard floor. Now the display is cracked (mind you, NOT the LCD!!!!!Just the glasstop, digitizer, lense or whatever you call it). It still works perfectly but when I press with the stylus over the crack it just freaks out. End of the day: I can use it but I can't play with it. I spent AGES googling for a solution but apparently all I can find is LCD replacements (which actually DO include the screen...but cost 3 times asmuch). Anybody can help? please.........I'm desperate!
Vico
Click to expand...
Click to collapse
Sorry for your sceen!
Were did you find you "emule" skin?
Thanks
Seb.

I took my phone back to O2, I had no insurance, so i was expecting to have to pay to get it repaired (the girl behind the counter looked at me like i was insane to try and get it fixed "It'll be sooo expensive").
However when I went to pick it up a few days later, they gave me a new one, with new battery, earphones, stylus etc... for free!
The receipt simply said "unrepairable".

You have a great service in europe, I live in an arab country, once you crack your screen here they will say " you have broken your screen to get a new one, but you will never!!!" then they take your mobile to fix it, you wait for 24 months, then they say that they cant find the mobile, so they give you brand-used siemens A-35 mobile instead of the mini s, saying that "they have almost the same features. either accept it or go and kill yourself"
Thats how our companies deal with us!!!
Thank god, you live in europe!!!

mohgdeisat said:
You have a great service in europe, I live in an arab country, once you crack your screen here they will say " you have broken your screen to get a new one, but you will never!!!" then they take your mobile to fix it, you wait for 24 months, then they say that they cant find the mobile, so they give you brand-used siemens A-35 mobile instead of the mini s, saying that "they have almost the same features. either accept it or go and kill yourself"
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Are you in jordan? I cracked, no better yet SMASHEd, the screen on my 9500 about a year ago when i was on summer vacation in Saudi Arabia. I took it to the warranty repair center and i just had to convince them that it was an accident. They gave the device to a very talented philipino guy sitting in a little cubicle, 15 min later, had my device with a new screen. 30 minutes later had traded in the 9500 for a I-Mate Jam(my first windows mobile device).

Are you in jordan? I cracked, no better yet SMASHEd, the screen on my 9500 about a year ago when i was on summer vacation in Saudi Arabia. I took it to the warranty repair center and i just had to convince them that it was an accident. They gave the device to a very talented philipino guy sitting in a little cubicle, 15 min later, had my device with a new screen. 30 minutes later had traded in the 9500 for a I-Mate Jam(my first windows mobile device).
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You are completely right, but do you know why did they do that with you? because you are not arabic guy, you are american. Lets be fair, the service in Saudi arabia is a bit better than the service in jordan, but when an arabic company deals with an arabic customer that cracked his screen, they will crack his head and kick him out of the company office.
Ofcourse, our companies are not as bad as I describe, but it will never happen that you crack your screen and they simply give you a new phone with a new battery, because they feel that they will look stupid.
Thats how our companies deal with us!!!

Hey guys...
Now that my problem is sorted out I am putting the LCD on e-bay.
If u r reading this thread I believe you might want to get your hands on it so here it is:
http://computers.search.ebay.co.uk/...ZQQsargnZQ2d1QQsaslcZ3QQsbrftogZ1QQsofocusZbs
Hope to help you while you help me!
ciao
Vico

where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???

where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???

Re: where can I buy a screen for the Cingular 8125????
dewberrie said:
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???
Click to expand...
Click to collapse
I presume we are the $169 site that you found. You can also order just the part and receive a 10% discount on the part. There is no warranty when purchasing the part only though. Simply put "part only - 10% no warranty" in the special instructions field of the order.

where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???

Dropped X1 down toilet but replacement has stylus crack.

Claimed on the insurance with Vodafone and clearly this is not a new phone - there is a crack in the usual place where the stylus goes in - its pretty bad - what should i do?
or should i not have expected a new one when claiming on the insurance but no way is this phone new

Take the cracked one back and claim a new one under warranty. It is a known issue so should not be a problem.

comeradealexi said:
Claimed on the insurance with Vodafone and clearly this is not a new phone - there is a crack in the usual place where the stylus goes in - its pretty bad - what should i do?
or should i not have expected a new one when claiming on the insurance but no way is this phone new
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Jeez man...you must really be unlucky...
The cracks are normally covered by the warranty. I just sent mine in for a case crack (Banbury Service Center, UK)
And just so you know...you're not the only one that got a "brand new" X1 that wasn't ummm... brand new Same thing happened in France for me but I couldn't prove that it was used. It was just that my slider felt loose when compared to other X1s. Anyway, now that they have it I hope they'll fix this as well, as I have also mentioned this in the repair claim form.

I would claim the changed X1 as well.
When I received my "new" X1, 'cause the first one got a crack 3 weeks after receiving it, I wanted to to a HardSPL ans just saw, that the delivered X1 was already HardSPL'ed with OliNex 0.52.

I'm beginning to see sense in the pricing strategy - charge us 2x$$$ because on average they expect to have to replace the darn thing.
Pity it costs some time/effort between replacements.

i think this is about my THIRD X1 now so i dunno who is losing out - this phone has had a lot of problems but i rang Vodafone again and they said they will be collecting it on friday and giving me a replacement. Sure hope its a brand new one.
was supprised they didnt send me to the shop or anything!

comeradealexi said:
i think this is about my THIRD X1 now so i dunno who is losing out - this phone has had a lot of problems but i rang Vodafone again and they said they will be collecting it on friday and giving me a replacement. Sure hope its a brand new one.
was supprised they didnt send me to the shop or anything!
Click to expand...
Click to collapse
Oh, I'm still on my first X1... Damn, I really suck!
P.S.: sending mine to repair on saturday, have a crack near the volume. Will let you know if I'll get a "new" X1.

[email protected] said:
Oh, I'm still on my first X1... Damn, I really suck!
P.S.: sending mine to repair on saturday, have a crack near the volume. Will let you know if I'll get a "new" X1.
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ah - cool cool - hope they can fix so u dnt lose all ur stuff

Got another X1 today - not new - again . the back plate has some paint missing - grrr - the last 1 actaually had R2A installed - this 1 got R1A tho

They are f*cking messing me about - they say they coming to pick it up today - no one does - nothing even put in the notes on the account - now saying they wont send me a new one and i will have to wait 72 hours to speak 2 their manager. FFS

My SE Phone came with no problems, and why do people with Xperia's keep dropping their s*** in the toilet? WTF?

Have you EVER had a cracked Xperia NEW POLL

Have you ever had/got an Xperia that has had a crack in it?
Just to see how many people have suffered from a crack at one point in their X1 History, Have you ever had/have a X1 with a crack?
Unlike the last thread this is if you have ever had a crack not if you have a crack at the moment just so we can see the how many people have suffered from cacking.
Also unlike the last one which was posted in december i am sure lots more people will have started to maybe get the crack

I have my X1 since january: no cracks, no keyboard issue

December 2008 here. No cracks, no issues, no sending for repair, no hardware problems whatsoever.

Had an 08W52 X1a for about 6 months. It cracked on the battery bay sidewall where the little crimp sits. Sent it in for repair to the SE service center in Bloomington and been waiting for over a month now.

rambalu80 said:
Had an 08W52 X1a for about 6 months. It cracked on the battery bay sidewall where the little crimp sits. Sent it in for repair to the SE service center in Bloomington and been waiting for over a month now.
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Dam man thats unlucky did they tell u they wre waiting on spare parts?? 1 Month is really not on though thats ridiclious

Had two cracks, one on the side by the battery to the screen and another from the camera to the power button.. called up o2 and they sent me a new one that arrived the next day so i had two xperia's for a brief period of time. then just posted the old one to them free of charge.

Crack near volume control
My first one is from January and I had a crack near the volume control. Is off to repair/replace right now.
My second one is without any cracks/issues.
Viper

rambalu80 said:
Had an 08W52 X1a for about 6 months. It cracked on the battery bay sidewall where the little crimp sits. Sent it in for repair to the SE service center in Bloomington and been waiting for over a month now.
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Click to collapse
Got mine back earlier this week. They replaced the sidewall, and it is the new "improved" design. Hopefully you'll get yours back soon.

received a crack, actually its a piece of the chrome close to the camera button that fell off this morning...i am selling it, so i cant be bothered...may switch to what i never wanted TP2

Cracked case...sent it in....repaired....recieved phone....cracked again!
Will never buy another xperia! Sony Ericsson South Africa refused to replace the phone after first crack...but replaced the cracked housing...and IT CRACKED AGAIN!

5 !
Had 5 or 6 over the period SE sold the X1. Now I have 09W23 and SE changed the inside frame. Anybody with a date later then that with a crack?

comeradealexi said:
Dam man thats unlucky did they tell u they wre waiting on spare parts?? 1 Month is really not on though thats ridiclious
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Well, mine is on its way. I was told it would ship back to me UPS Second Day Air but for whatever reason, they decided to make me wait longer by shipping out UPS 3 Day Select on Wednesday which means, my phone is on a UPS truck from Houston to Lake Jackson which is about 55 miles, but UPS needs approximately 72 hours (between Friday and Monday) to cover the distance.
Initially I was told they were waiting on parts. Then the repair center told me they were waiting on a replacement phone and after requesting it twice in about 10 days, Sony Ericsson wasn't delivering it to them. Finally, after a bunch of BS from the cs reps and cs supervisors and cs managers at SE, they shipped my phone on Aug 06, at least that is what I'm being forced to believe, considering I haven't seen my phone since I sent it out for repair on July 02, 2009.

march and april 2009 NO CRACKS !

wazaaappp said:
march and april 2009 NO CRACKS !
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When I responded to the other polls, I said no cracks until I realized 6 months later that I should have said "No Cracks YET".
Anyway, good luck with both your phones.

I didnt have any cracks for the first couple of months, then i got the one by the volume rocker like every1 else. But the other day i noticed another one had formed further down the same bit of plastic along the side of the battery, right where the metal cover attaches, and now the cover falls off even more. Sorry i cant post a pic, i dont have a camera with fine enough detail.
Does anybody else think they have a similar crack?
I want to send the phone back, but Vodafone have stopped selling this phone so its even more complicated.

markoc84 said:
I didnt have any cracks for the first couple of months, then i got the one by the volume rocker like every1 else. But the other day i noticed another one had formed further down the same bit of plastic along the side of the battery, right where the metal cover attaches, and now the cover falls off even more. Sorry i cant post a pic, i dont have a camera with fine enough detail.
Does anybody else think they have a similar crack?
I want to send the phone back, but Vodafone have stopped selling this phone so its even more complicated.
Click to expand...
Click to collapse
that sounds identical to what i had, i had three in total. the batt cover would not stay clipped on.
Vodafone dont send you a replacement, you need to send it off for repair and the same phone comes back with a new case. contact SE support the number is on that little black card you get with the X1, they will tell you where to send it.

markoc84 said:
I didnt have any cracks for the first couple of months, then i got the one by the volume rocker like every1 else. But the other day i noticed another one had formed further down the same bit of plastic along the side of the battery, right where the metal cover attaches, and now the cover falls off even more. Sorry i cant post a pic, i dont have a camera with fine enough detail.
Does anybody else think they have a similar crack?
I want to send the phone back, but Vodafone have stopped selling this phone so its even more complicated.
Click to expand...
Click to collapse
I had my phone for about 6 months when I saw a little crack appear on the exact same spot as yours, where the cover attaches. After over 5 weeks since I shipped my phone out for repair, it is scheduled to be delivered today.
I guess you should do what Jasand suggests. Contact SE and when you send your phone in, make sure you somehow indicate where the crack is, because sometimes those cracks are easy to miss and SE would just send your phone back.

had to handsets both cracked in the same places (under battery cover on the top left and near stylus port).
on third handset now with new frame so we wait.
ps. my last handset lasted about 6 months till i got a crack, so just because u have had the handset a while does not mean u wont have a crack.
ps2. better to crack whilst in warranty than after (£50+ charge to have it fixed in the uk).

Ganondolf said:
ps. my last handset lasted about 6 months till i got a crack, so just because u have had the handset a while does not mean u wont have a crack.
ps2. better to crack whilst in warranty than after (£50+ charge to have it fixed in the uk).
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+1. I was told that replacement phones will have warranty up to 1 year from the manufacturer date code.

Jasand said:
that sounds identical to what i had, i had three in total. the batt cover would not stay clipped on.
Vodafone dont send you a replacement, you need to send it off for repair and the same phone comes back with a new case. contact SE support the number is on that little black card you get with the X1, they will tell you where to send it.
Click to expand...
Click to collapse
Thanks for the advice, I will def contact SE directly, just a shame i'm going to be without a phone for a month or maybe more :-( or do they send you a replacement while your one is away, this is used for work so i need a phone,

Dust Under the Screen

Anyone out there on Bell having the problem of dust under the screen?
I know it doesn't affect function now, but it will definitely be a major problem with time if something isn't done about it.
I called Samsung Canada but they told i have to call Bell.
I called bell and they told me Samsung does't repair such issues so there is nothing they can do about it.
In other countries at least from a forum on modaco. So if there are a number of us facing the same problem here maybe we can put together a petition and get it repaired by samsung. Since from the forum on modaco it is definitely a defect in the manufacturing that is causing the problem rather than improper use or care.

yeah, it realy seems to be a problem!! i am lucky! 5months no dust ohh mine is unlocked-unbranded from singapore,maybe that has something to do with it?

FIREONHIGH said:
yeah, it realy seems to be a problem!! i am lucky! 5months no dust ohh mine is unlocked-unbranded from singapore,maybe that has something to do with it?
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Click to collapse
Yea maybe. For all you know samsung used cheap parts since Bell probably wanted it cheap. Interesting to know that yours has no dust issues. Lucky you.

I have also dust under screen after 4 months. Mine is from orange, and many many peoples from my country have the same problem. I wrote to samsung an they say that if dust is located near bottom left corner it will be fixed for free under warranty.

Yep.i also have dust under the screen.mine's from t-mobile.i'll pay the t-mobile shop a visit soon.

spaz3r said:
I have also dust under screen after 4 months. Mine is from orange, and many many peoples from my country have the same problem. I wrote to samsung an they say that if dust is located near bottom left corner it will be fixed for free under warranty.
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Right, good to know. How interesting to know that samsung says its covered under warrenty in some countries but in others its not. i am guessing you are in the UK since yours is from orange. Maybe i should also send an email instead of calling. Thanks for sharing this info

Mine from Starhub (Singapore). I also face same problem, dust under screen. I already went to their service center and they said they will take 2 days for that cleaning. Too bad!!

I got the same We dont cover that issue

Hammanu said:
I got the same We dont cover that issue
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was your reply from Bell or samsung?
It is really getting worse n my phone by the day and now the entire left side of the screen on my phone has dust. and there are dusts diagonally up to the middle of the screen.
Well for me thats it with both Bell and Samsung.
I am never going to buy any other Samsung product in my life. And i am going to try and get someone to take over my contract from Bell then i will certainly move to another carrier. If i dont find someone to take over i will pay that ECF.

leventero said:
Yep.i also have dust under the screen.mine's from t-mobile.i'll pay the t-mobile shop a visit soon.
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wel mine's fixed under garantee.they replaced the complete screen.i have the 2GB version and they replaced it with a 8GB cover LOL.

I have Samsung Omnia i8000, even I see some dust under my Screen...
How can Samsung be so careless...

Screen Dust - Don't bother repairing!
I had paid "Bell" to have mine cleaned and the dust returned within days. Lost cause unless someone can suggest/explain how to clean it yourself and seal it properly!

Screen shattered/broken

My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.

h4r5h said:
^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.
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Thanks man
well it is out of warranty. But will replace it anyway for that price

Vaibhavs800 said:
Thanks man
well it is out of warranty. But will replace it anyway for that price
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^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.

h4r5h said:
^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.
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Click to collapse
They will do it for 2.6k. But I never bothered to bargain

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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Click to collapse
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)

silverdream007 said:
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)
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Click to collapse
The final bill was 2.5k. Bangalore is he it hub that must be why it is cheaper there. Was thinking of getting a white cover.
First my G3 showed weird colours onscreen and would not boot and I tried atleast six times.
The next day I showed to my friends how poor service samsung gives but my phone miraculously came back to life only to make fun of me. Only this time I had booted it without a sim. Now its working as well as ever.