Database Users

Activesync Disconnects

Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris

I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.

Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James

I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?

I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.

I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare

Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?

Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks

I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM

Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?

After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.

Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC

Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you

Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY

I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!

The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.

pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris

I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris

USB connection problem

After upgrading to ATT WM6, I am receiving a USB device not recognized more often than not when I try to sync via Activesync. I tried resetting, restarting the phone and/or computer. Advanced network option on phone USB to PC connection is off. Any ideas? Thanks.

WM6 & Firewall
When I upgraded - my firewall was not happy anymore. Try killing your firewall, deleting any previous settings in your sync center for the device, than reconnect it.

Still problems with USB, Activesync 4.5 and WIN XP
I reinstalled usb drivers, activesync, and reset the phone but no dice getting the computer to recognize the phone. It will briefly but activesync never gets rolling before it drops.

Im currently having an issue where I plug my phone into USB on its cradle, and it connects ok, but after about 30-60 seconds it disconnects and reconnects. Very annoying.
However, BEFORE I got to THIS point, when I plugged my phone into USB from a hard reset (actually a replacement phone) it would just say a USB device has malfunctioned and has not been recognised, or something like that. I finally got round it by disabling the advanced usb networking functionality as you said you tried - but I noted that it only actually worked after a hard reBOOT. i.e. after switching OFF advanced networking, the effect of doing so didn't become apparent until I had rebooted the phone - at this point it recognised it, installed the drivers and Vista Windows Update went and upgraded all the drivers.
Now I just cant get it to stay connected for more than 30 seconds or so :/

Hard reset did the trick.
Thanks for that pearl.

ActiveSync not working (all of a sudden)

Hi All
I searched the Forum but couldn't find a solution to this problem.
1. Came back form holiday yesterday - synced up my HD" with Outlook no problem
2. Tried to do it this morning. By the normal 'connect PC' option didn't come up and activsync icon didn'tr light up on PC
3. Rebooted HD2 and PC..no change
4. Tried to repair/reinstall activ sync, but towards the end of the repair it says 'there was a network error reading from file 'setup/msi'. Guessing that the file may be corrupt, I downloaded it again..same problem..so I can't repair or reinstall
5. There is definitely a connection of some sort as the HD2 begins to charge when connected
Bottom line is that the HD2 is not syncing - and I can't figure out why not.
Any advice appreciated...
Thanks

Do you have a Norton (Symantec) firewall installed? I’ve found that the Norton product can interfere with ActiveSync.

Active Sync not working
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve

ActiveSync is just a bit crap. It'll do this occassionaly, so if you use it a lot then get used to it.
A restart of the phone, whilst the USB cable is not plugged in, usually does the trick. Only plug it in again when it's fully started.
Also, try setting the AS connection to not allow USB connections, unplugging and plugging back in, and then setting it to once again allow USB connections.
Just messing with it like that usually works for me. Like I said, it's just a bit crap.

Activ Sync
Yeah, I seem to recall I had this problem a while back - I'll faff around with the settings and see if it makes a difference
Steve

stevep said:
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
Click to expand...
Click to collapse
Well if johncmolyneux's suggestions don't work then try disconnecting your phone from the PC, restarting both, disconnecting the PC from the network, disabling the firewall element of AVG (if it has one) and then connecting the phone to the PC again.
If that doesn't work I can only suggest removing ActiveSync, totally shutting down your PC, starting up, then re-installing ActiveSync.
I had a similar problem but I was able to narrow it down to Norton in the end but it's a real pain when you don't know why it won't work.
Good luck with this.

I also occasionally was not able to connect with Active Sync, but rebooting the HD2 always fixes that issue. You said that this did not helped you, so try messing with the settings on Active Sync, like johncmolyneux said, also try when plug the usb cable into the device by default it asks you what kind of connection you're establishing (Active sync, data transfer and internet sharing) - try using data transfer, if it connects, unplug and connect it again, this time use active sync.

Reinstall activsync and Try to disable faster data Synchonization on HD2

Active Sync not working (solved)
That'll teach me to not check the obvious! - It turned out that the cable had developed a fault. I changed the cable and it's now OK.
Case closed.
Steve

[Q] HD2 disables PCs WiFi each time I sync

Has anyone seen this problem?
My HD2 disables the PC's WiFi each time I sync.
When I take the cable out of the HD2 the PC's WiFi network will go down and I have to go into device manager and re-enable the WiFi network card, sometimes even this won't work and I have to reboot the PC.
It also very often happens when I connect the cable but usually a troubleshooting of the network problems will restart the WiFi and fix without rebooting.
The thing is that my TyTN II works perfectly and always has, it is only the HD2 that I have the problems with.
I have tried several HD2 ROMs and I'm using Windows 7 Ultimate on my PC.
I did a search of the forums, (not easy when you can only do one search each 30 seconds) but could not find anything, searches for 'disabled pc wifi' only bring up the good old connecting to router problems.
Any ideas anyone?
ian

I'm having the same exact issue. It's driving me crazy. Every time I plug my HD2 to the computer, my wireless internet goes down. Anyone know what's going on?

I've kind of fixed mine. I tried different USB ports which re-installed the drivers each time. One of the ports at the back of my PC seems to be fairly stable although I do still lose WiFi occasionally but it's tolerable.
ian

A little more digging and I've found these two threads, which were helpful.
http://www.modaco.com/content/leo-leo-modaco-com/301268/serious-hd2-wifi-issue/#entry1171848
http://forum.xda-developers.com/showpost.php?p=5336748&postcount=11

Have to reboot my phone for usb connection

Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)

Ayting69 said:
Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)
Click to expand...
Click to collapse
Maybe try a clean flash/factory reset and reinstall your oneplus 2 drivers on your pc

Ayting69 said:
Hello
I have an issue with my OP2, I tried with two cables and two pc but it fix nothing
I use the tethering with an usb cable on my pc and sometimes the connection breaks off, of the blow I try to deactivate and reactivate the tethering connection except that the pc does not detect any more the phone.
That is the phone charges but I cannot enabling mtp etc.
And when I restart the phone, everything takes back. But the issue come back randomly
Anyone have an idea of this issue ?
(Sorry for my bad english)
Click to expand...
Click to collapse
If you can confirm that the issue is not because of the cables, then it is most likely about the usb driver on the PC.
Try connecting another device with these PCs to see if the connection problem persists.
If not, then just reflash the device or try factory reset.
Otherwise, it is the problem with the PC side. Download the driver from a reliable source and reinstall.

Hello, in fact it was the cable and the firmware, now i'm on 3.5.6 and there is no issue anymore, thanks for your answer and sorry for the late