Database Users

Activesync Disconnects

Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris

I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.

Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James

I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?

I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.

I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare

Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?

Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks

I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM

Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?

After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.

Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC

Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you

Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY

I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!

The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.

pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris

I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris

Problems with PAM disconnecting as soon as it connects

Ok, so I've had issues with vista and pam before, but I have a new one, that I can't find anything about on google, on here, or anywhere else so far. I have a laptop with vista 64 home premium that I can PAM with mogul's ICS using my phone or my wife's (both are on the unlimited PAM plan.) My wife's laptop runs vista 32 home premium, and both of our phones have an identical issue when trying to tether with it, meaning its not an issue with the phones. When connecting to PAM on her laptop, 7/10 time, it will go through the steps, and when the vista networking gets done with identifying, pulling an IP from the phone ICS, and checking for connectivity (which vista does by pinging a server by domain name to determine that the DNS is working in addition to the network being open) it will be up for a split second, then disconnect. Sometimes it will disconnect after Identifying, but before making the connectivity check. The rest of the time, it connects and works fine. We have tested other cables, and recently I tested it under safe mode with networking, and made my first progress.
Under Safe mode with networking, it will connect perfectly every time. The hard part now, is I do not know what program or device conflict could be causing it to disconnect immediately after completing connection. Has anyone had this issue and found any other programs or hardware to interfere?

I haven't had this proble in specific but I did have a problem with using ICS in vista to let my PS3 go online via my laptop using the mogule as my internet connection, in one instant it actually gave me the blue screen of death. I have to say that with Ubuntu and Vista the best way to use the phone as modem is to run ICS (on the phone) and hit connect (I'm speaking about the usb method) the phone will say check cable or something and then hook the cable up. This way has eliminated the quick disconnect witch i experience in Ubuntu a few times.
Hope this help

ActiveSync not working (all of a sudden)

Hi All
I searched the Forum but couldn't find a solution to this problem.
1. Came back form holiday yesterday - synced up my HD" with Outlook no problem
2. Tried to do it this morning. By the normal 'connect PC' option didn't come up and activsync icon didn'tr light up on PC
3. Rebooted HD2 and PC..no change
4. Tried to repair/reinstall activ sync, but towards the end of the repair it says 'there was a network error reading from file 'setup/msi'. Guessing that the file may be corrupt, I downloaded it again..same problem..so I can't repair or reinstall
5. There is definitely a connection of some sort as the HD2 begins to charge when connected
Bottom line is that the HD2 is not syncing - and I can't figure out why not.
Any advice appreciated...
Thanks

Do you have a Norton (Symantec) firewall installed? I’ve found that the Norton product can interfere with ActiveSync.

Active Sync not working
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve

ActiveSync is just a bit crap. It'll do this occassionaly, so if you use it a lot then get used to it.
A restart of the phone, whilst the USB cable is not plugged in, usually does the trick. Only plug it in again when it's fully started.
Also, try setting the AS connection to not allow USB connections, unplugging and plugging back in, and then setting it to once again allow USB connections.
Just messing with it like that usually works for me. Like I said, it's just a bit crap.

Activ Sync
Yeah, I seem to recall I had this problem a while back - I'll faff around with the settings and see if it makes a difference
Steve

stevep said:
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
Click to expand...
Click to collapse
Well if johncmolyneux's suggestions don't work then try disconnecting your phone from the PC, restarting both, disconnecting the PC from the network, disabling the firewall element of AVG (if it has one) and then connecting the phone to the PC again.
If that doesn't work I can only suggest removing ActiveSync, totally shutting down your PC, starting up, then re-installing ActiveSync.
I had a similar problem but I was able to narrow it down to Norton in the end but it's a real pain when you don't know why it won't work.
Good luck with this.

I also occasionally was not able to connect with Active Sync, but rebooting the HD2 always fixes that issue. You said that this did not helped you, so try messing with the settings on Active Sync, like johncmolyneux said, also try when plug the usb cable into the device by default it asks you what kind of connection you're establishing (Active sync, data transfer and internet sharing) - try using data transfer, if it connects, unplug and connect it again, this time use active sync.

Reinstall activsync and Try to disable faster data Synchonization on HD2

Active Sync not working (solved)
That'll teach me to not check the obvious! - It turned out that the cable had developed a fault. I changed the cable and it's now OK.
Case closed.
Steve

[Q] Desire Z looses Data link following USB Internet Pass-through.

Hi,
Not sure if anyone else has experienced this issue so here goes.
I regularly connect my Desire Z to my PC in Internet Pass-through to get data for updating apps and Navdroid map updates.
No problem connecting and the data throughput is great.
However, once I have disconnected the phone from the PC I have lost 3G/HSPD connectivity. The only way to get these back is to restart the phone.
I have tried turning on Airplane mode, and then turning it off - no success.
I also tried turning off data and then turning it back on - no success there either.
Is this a known issue or has anyone else come across it. Anyone found a solution if they have, bar restarting the phone that is.. ?
Thanks,
Des. . . ; )

Yeh this also happens to me, though only sometimes. Unfortunately, all I've been able to figure out in terms of fixing it is just restarting.
Data connection is not the only thing that glitches for me with internet pass through, sometimes the other types of USB connection stop working as well (e.g. the phone will not be seen by my windows machine when put into removable drive mode after being in internet pass through) until I restart. Essentially, even though internet pass through does not always cause problems I always restart after using it since it seems to be good at glitching other things out and probably messes up things I don't even notice at first.

This has happened to me several times...
What I noticed is that whenever I disconnect the phone while it is in Internet Pass-Through mode, I couldn't get my mobile data connection to work afterwards..
So before disconnecting, maybe you can try changing your USB connection mode, say, to Charge Only. When disconnecting from that mode, mobile data works.. at least in my experience..

Hi,
Might be worth a try, that. Czechton can you try and see what sort of results you get?
Thanks,
Des. . .

I will second that - this problem occured for me everytime I connected the phone in the "internet pass through mode" - I also noticed (although I did not keep track to check if this solves the problem EVERY time) that if I change to the "charge only"
mode and then disconnect - I get back my mobile data connectivity back
cis1016 said:
This has happened to me several times...
What I noticed is that whenever I disconnect the phone while it is in Internet Pass-Through mode, I couldn't get my mobile data connection to work afterwards..
So before disconnecting, maybe you can try changing your USB connection mode, say, to Charge Only. When disconnecting from that mode, mobile data works.. at least in my experience..
Click to expand...
Click to collapse

There is another thread about this problem: http://forum.xda-developers.com/showthread.php?t=849248

Hi,
Yes. Spotted! But they have no answers in that topic unfortunately.
Arcao said:
There is another thread about this problem: http://forum.xda-developers.com/showthread.php?t=849248
Click to expand...
Click to collapse
Des. . .

Wifi Problem Please Help

I have just bought my Htc Hd2 a few days ago. My Wifi on the phone seems to be playing tricks on me. I am connected to the Wifi, but only sometimes when I am lucky that I can go on the internet. I have no idea why it doesn't work 100% the time like the iphone4. I have tried factory reset the hd2 and it is the same. My modem connection works all the time I even tried going on the internet on the same wifi as my computer and it works on my computer. How can I fix this problem or is the hd2 always like that.

Have you already tried to increase your HD2's WiFi power in advanced WiFi settings?

Also what router are you using and what firmware are you running?
I had a LG Arena KM900 that would not play nice with my DIR-628 router

thanks uli71 for your suggestion. I think that might have solved the problem. I need to use hd2 for a while longer to see if the problem continues.