Hi,
I am an owner of a HTC Touch 3g bought very recently. The device is in excellent condition and I did not have any trouble with it so far.
However, today when I was pressing the power button to deactivate the screen the reaction of the device was lagged by 4-5 sec. At some time I decided to reboot the device to solve the problem but since then...the device is DEAD, which means that does not start nor when I charge it reacts (light does not turn on).
Tried to have a hard reset but nothing happened.
Any ideas?????
remove the battery and any card(sim...µsd), then press the power button for a couple of seconds. reinsert the battery and connect to the charger, leave it there for a while.
i've had a similar issue with my walkman, when the battery was drained, and i mean REALLY drained, nothing would happen, not even when plugging into the charger. i had to wait about 10-15 minutes until the device showed life again
Tried that but didnt work.
The battery is charged, I charged it fully yesterday 4-5 hours before the incident.
Any new ideas? Thanks anyway...
Send it back where you bought it of course. What else?
Greetings from Portugal!
Same thing happened with my touch 3g, out of nowhere it hanged up this morning and when trying to turn it on again it quickly turned off by itself, and again on almost immediatly, this went on forever! Tried a hard reset and left the battery out for a few hours, but no results... oh well, back to the store and let's see what they say.
Just went last night back to the store, lucky for me they changed it for a brand new one instead of sending it to HTC Portugal for reparation (here in Portugal we have a 30 days return/exchange product policy in case of malfunction).
Best regards
reset button
have you tryed pressing the reset button located by where the memory card gose in ????
Related
Soft reboots about 1 time per half hour now. Seems to have a hard time coming back to life after shutting down--flickering screen also the orange charge light goes off. Just happened again. This sucks.
Could be related to the charging function??
Did you installed any suspicious software lateley?
Have you tried a hard-reset? (do a backup first)
Now its hard rebootng by itself.
Its hard rebooting byitself now.
No new software. Looks like a trip to the shop where i bought it for service.
Pressing the power switch does a hard boot now.
Checking now the reset button--could be jammed.
On about the 10th hard reset--every time it completes installing and thenas soon as i press the on/off button it goes haywire
-or even before presing the buttton.
i have a similar problem, but i turned out to be that:
one my battery is dead, i cant recharge (charger at home)
i plug an external charger that uses 4 AA batteries...
it works fine, BUT when those 4 start to die, the xda
keep softreseting, somtimes even b4 it fully get booted.
so... check your main battery, maybe its dying on you!
Interesting!!
Took the unit to the shop today--they played around and at one point insisted that it was my sim card that was causing the problem.
Finally could see that the secondary battery had gone to 0% and was not recharging.
So in had to leave it there for extended service. Had to buy another mobile phone to use as a backup--bought the smallest thing i could find as I will use it at times i dont want to lug around the xda.
...you know, that could be true too, there is a small switch by the sim card, that if not pressed firmly, it resets the device.
a common problem if you remove the sim card often.
I've just got back from work having lef my XDA II on O2 at home, and the thing won't turn on!
When I plut it into the charger, a faint red light comes on (where the green signal indicator usually is), However after a few minutes charging it should deffinitely turn on, yet it still does not.
Does anyone have a clue whats going on??
If the main battery and backup battery run out, shouldnt sticking it in the cradle charge it?
Any help much appreciated
Try removing the main battery for a while then try again.
I've had a few of such experience. It won't turn on. Even charging it from the power main, soft reset, take out main battery for a minute or half...
The only way to wake it up is to HARD RESET.
Strangely, I thought somehow the battery ran dry, but after one hard reset I noticed the main battery was at normal level, backup battery 100%. How frustrating. It happened a few times already.
8) I also found this problem. I use Spritebackup and schedule to backup everday at midnight. So, I can restore after have to do hard reset
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Rayan said:
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Click to expand...
Click to collapse
I had the problems when I was on 1.60.00WWE. Since the very last hard reset (device not responsive to soft reset after a flight in February), I changed it to Sin's Merged ROM version 2 (WM2003SE). I wouldn't say it's better than ever, as I noticed the device is slower but it has been ok ...
I just joined the list because of this issue.
I have ROM Ver 1.72.00WWE and Radio Version 1.17.00.
I only upgraded both ROM and Radio in the past fortnight. It's only since the upgrade that I've had the problem of not being able to 'wake' the XDA and having to do a 'ahrd' reset. I have also another issue regarding the GPRS connection but I'll write a separate email on that.
Seamie
XDA II Problems
Its nice to know other people have the same problems.....
I have had similar problems and either just remove the battery or do a soft reboot. As I travel a lot, I can't get to my desktop to back up. So I use a 1GIG SD card. But I have'nt lost any data yet.
One annoying problem I had was the damn thing kept switching on every time I picked it up or put in the hard case, or even just laid it down. It seems to have disappeared now. Has anyone else had the same problem? :roll:
so its fate!
check in this morning and mine is doing nothing, nada, zip
hmm soft reset nothing check the threads and this ones at the top!
used all day yesterday sitting on the charger overnight and bingo its dead...
Same problem
Have had intermittent problems with being able to turn on. Took battery out for a while and when it decides to work it automatically has performed a hard reset. Use daily for receiving jobs, recording serial numbers using BT scanner and then e-mailing. As well as being my phone and GPS. Have started taking my laptop with me just so I can restore data on the run.
What a pain!
XDA Problems
From the replies given it appears that the problem lie swith the battery. Has anyone raised this with the supplier? I was thinking of getting a spare one, but they are a bit pricey.
I honestly don't think it's the battery that's at fault. This is because I didn't have any problem with my XDA II until I upgraded the ROM and Radio recently. Secondly, it happens irrespective of whether the battery is fully charged, half charged ... whatever. IMHO, it's whatever was done in the upgrade!
When I got mine back from repair the battery was totally drained as well as the back up battery. would do nada, not switch on, nothing whatever I did.
A few minutes on the charger was not enough. You have to leave it in for about 14 hours once it's in that state for it to become live again.
Don't ask me why, but it needed at least 14hrs on that mains charger !
I too suffer this problem .... only since upgrading too.
Will try the Spritebackup method
guys i have a similar problem. my power button has broken and i turn on the device with the record button (i have remapped the buttons). Yesterday i turnd it on and the screen freezed on the today screen . I performed a soft reset, the screen went blank and it never turned on. Now the device is dead, soft reset won't work, it doesn't seem to charge (no light when i put it on the cradle) and i cannot perform a hard reset because i do not have a working power on/off button.
Is there anything i can do to turn it on?
Before the experts arrive, you could try removing your battery and simcard and leaving them out for a good 15 minutes they try again.
I broke the power on button off my last xda, my hubby soldered it back on
I've had the same problem since 10 days now. First time (friday), the phone just reset itself (hard reset) without reason... 4 times within 2 hours. When I came home i reloaded it for 12 hours and restored a backup. It worked fine from saterday until wednesday.
Then on wednesday it reset (hard reset) itself almost 10 times. Thats the first time i noticed a red light when I tried to recharge. The red light dissapeared after a couple of minutes and the phone would switch on again ... in hard reset mode. Again I left it charging a whole night and restored the backup the next morning. It worked fine again until ... yesterday (monday)... I dropped it (stupid me). It went completely dead. Even when recharging for 2 hours the light was still red. A new fully charged battery (my first thought) did not help a bit.
This morning I opened it up (its about 18 months old, so no more waranty) and i found nothing. When i closed it up... it did a hard reset !!! I changed nothing inside (I even found a little piece of metal afterworths that must have fallen out!). I suspect it was the fact that i removed the battery AND the SIM-card for more than 30min that did the trick. My phone is not SIM-locked (illegal in Belgium to sell sim-locked phones, good thing, but they are a lot more expensive here too). A brand new battery did not help.
Problem is ... when I send it in for repairs, it will be gone for about 4 weeks ! And the best they can do is give me a Sony Ericsson P900. I appreciate their effort, but carkit wont work, no GPS, etc... so i would rather try to solve the problem myself. I'll contact the repair center today and see what they suggest. I'll keep you posted
Cissen, how did you get on? Have you found an answer to your problem yet?
Edit: Mine crashed again yesterday and it showed the battery as being empty although I had fully charged it the day before.... so, I have now ordered a new battery.
They are pretty pricey for branded ones but I found this site yesterday so have ordered one from there - only 20 pounds including delivery so not wasted too much if they're crap
http://britishpound.ecyan.com/batteries-chargers/batteries---mobile-phones-and-pda---o2.shtml
I've got this problem too, when I first got it, it turned for about three seconds then turned off, so I thought it was a dead battery. but when I put the battery in there is no charging light, I have tried 2 different batteries that work fine in my other xda IIi. If I take the battery out and place in the charger a red light comes on.
Ei guys. this is a bit different from your experience. Anyone experienced by just changing battery it went hard reset? or just by changing sim card on the phone, removing the battery just for a second the phone went hard reset although I did checked the backup battery which is in 100%. Anyone?
Hello, a while back I posted a charging problem, which turned out to be the Mini-USB and Wall Charger was bent, and before that, the Mini USB outlet in the phone broke entirely. Well, another problem has arisen, as finally got a new charger yesterday, and worked perfectly. So, I shut it off, and left it to charge overnight. Now, the problem? All of a sudden, it refuses to boot. Held down the power button for 5 seconds, 20 seconds, and a full minute. Nothing. Any suggestions?
~Infinity
nothing AT ALL? or the screen turns on and gets stuck?
if nothing at all happens, try the battery jump start method
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
I suggest a hard reset......
BASSMANBOB said:
I suggest a hard reset......
Click to expand...
Click to collapse
....................And how can I hard reset when it doesn't boot, and whenever it does, crashes during it?
Anyone that's here help?
I'm currently having the same problem with mine. Hard resetting didn't work for me but you may as well try it.
If you can get it to start booting for just a few seconds you can hard reset it without loading the operating system. As soon as you get it to turn on, hold down the Wifi and Voice command buttons (one's on the left, one on the right). After holding those down, press the soft reset button (the little button on the right that you can press with your stylus) very quickly and release it. If you hold the soft reset button too long, it will perform a regular soft reset and you'll have to start over, so do that quickly.
A black screen should come up and tell you to press your send button to hard reset your phone.
I have similar problem,It's turn on to the logo that's always shown when boot and then it show the logo till it discharged.I tried hard reset,but it's still the same,i post 2 topic's in this website and no one help me
i too am facing the same problem, i was able to start it a few times but it crashed after a few seconds each time. i m gonna charge it all night and see if it starts. right now all i m getting is the red led. i really hope someone finds a solution soon.
With me it was my battery that caused the problem. Try it with the battery of another wizard. Succes, Rietje
ok so i charged it for more than 12 hours and my wizadr still didnt start.
I then got a NEW BATTERY and my wizard turned on within the very moment i pressed the power button.
So any one who is facing a similar problem should try a new battery.
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Infinity M said:
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
Click to expand...
Click to collapse
faced a similar problem a while back. i replaced the battery and the phone was back to normal
someoneee said:
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Click to expand...
Click to collapse
try a battery frm a friends phone. u ll be sure that the battery u r using works fine. if ur phone still doesnt work then u need to have it checked.
i have same problem,,and i use T-Mobile MDA Vario
is it just battery problem or not?and if the PDA inactive it can still charge or not?
and i usually use blackberry charger to charge my PDA,is it ok?and is there any possibility my PDA can't work again?i hope not
pls help me..
Well for starters, charging your phone overnight will probably damage the battery over time. It's only the newer phones and batteries that are able to withstand extended overcharging times without serious damage to the battery. With older phones including the K-JAM/MDA Vario, the battery is meant to be charged till its full, and no more. If you overcharge it, you run the risk of damaging your battery and possibly the phone too.
If a new battery hasn't fixed your problem, the problem lies in your phone's mainboard.
Try charging your phone from a USB port on a computer to see if anything happens.
Probably I'm just new, but since after rooting it, it slowly ran out of battery as phones do, but now I'm unable to switch it on. Tried several ideas but to no avail.
I guess it isn't a big deal, I can always return it to the store later today and ask for a replacement since I only bought it last week.
Whilst I'm here, anyone think it's worth dropping this and switching it for another one whilst I'm at it.
Empty battery? Maybe you should charge it for a while.
won't boot
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Shvetaketu said:
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Click to expand...
Click to collapse
try charging it for a while?
Take it back to the store and get a replacement, if its still under warranty.
Hi Guys, thanks for your replies. It's working now, this is what happened:
I woke up in the morning to find my phone switched off and I couldn't switch it on. I connected the main power charger for 5 mins, then laptop for 5 mins to charge but neither helped. The defect I think is in the charger. I left the phone connected to the laptop for a few hours, then switched it on to find it still wouldn't switch on. Then disconnected the sync cable, took the battery out, and put it back in - and voila, it switches on!
Issues: charger failed in two weeks; the streak doesn't switch on when the battery is down even if it's connected to a source of charging (in this case, laptop). Dead battery - charge - take battery out - put it back in - switches on.
Hi all,
What do you think, what could be dead in my phone?
Phone was working perfectly, when I was reading some stuff using Chrome it stopped working [freeze], I pressed power button for few seconds and phone rebooted properly, I could use it for another about 20 minutes and then I got another freeze, at that moment I was not even able to restart phone with power button, when battery level was 0% phone came off, I charged it again and was able to run it for another about 15 minutes, I even managed to go to TWRP and saved a backup,:good:
Finally in TWRP mode my phone got a freeze and after that I am not able to do anything (it was freezed for a few hours and was not responding for power button at all) , phone is completely dead since then, I can not charge it, any keys combination is not working at all,
I guess it will be battery or main board issue but what do you think? I opened a rear cover, disassembled battery but physically everything looks fine,
Thanks for any ideas,
Cheers
its nearly impossible to tell, the two things you have mentioned (Mainboard & battery) are the two most likely to have broken....
Sounds like your phone is bricked unfortunately - you could try taking it to a repair shop for a 2nd opinion