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Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
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Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?
ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
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Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.
Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.
Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
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I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.
my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.
Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.
So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.
Hey guys, just wanted to see if anyone else was having this problem, or if possibly my girlfriend has a defective unit. Like i said, my gf has a dvp but when it dies and i connect it to a charger (1 amp) it'll sit for 10-15 minutes and still wont turn on. I was able today to take the battery out, let it sit for a minute, then put it back in and turn it on, and it did just that. And then it showed that the phone was charging. then after a few minutes it turned off.
Anyone else have this problem? Because i know as is, the phone is supposed to turn on automatically because the phone has to be on to charge (a wp7 "feature")
anyone think i have a defective unit? By the way...today when it happened it was the 2nd time its happened to her so far.
simbadogg said:
Hey guys, just wanted to see if anyone else was having this problem, or if possibly my girlfriend has a defective unit. Like i said, my gf has a dvp but when it dies and i connect it to a charger (1 amp) it'll sit for 10-15 minutes and still wont turn on. I was able today to take the battery out, let it sit for a minute, then put it back in and turn it on, and it did just that. And then it showed that the phone was charging. then after a few minutes it turned off.
Anyone else have this problem? Because i know as is, the phone is supposed to turn on automatically because the phone has to be on to charge (a wp7 "feature")
anyone think i have a defective unit? By the way...today when it happened it was the 2nd time its happened to her so far.
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It's happened a couple times on mine since I got it in late December.
I am currently having this same problem. This is distinctly different from the other crashes (Marketplace/wifi kindof thing), which is often resolved by quickly removing and replacing the battery, which many are waiting for the April 18 Dell firmware fix to resolve. (Better to hold the power button down for 5 secs than constantly remove the back and battery.)
This is different. The phone is quite dead. The power button is completely unresponsive. The battery must be left out for at least a minute. The phone doesn't even charge when in this state, as I left it on the charger overnight. It does recur as well, but I haven't had time to fully investigate. I have had the nodo update for a week prior to this occuring, so that may not be related.
Having the same problem, and as the guy above stated, THIS IS COMPLETELY DIFFERENT FROM THE NORMAL CRASHES. This has started for me since the NoDo update. Pulling the battery does nothing. I just have to leave it sit and come back. Sometimes it restarts on it's own after 5 minutes and sometimes 2 hours. Either way, I am sick of this lemon.
Same here
Hey i am having the same problem also. I thought it was just because my phone completely died. It turned on eventually and then i had it charging overnight and now its doing the same thing. Seriously thinking about going back to android. So many problems.
I'm having a very similar problem to the one described above. Earlier this evening I unboxed a completely new Dell Venue Pro. It was carrier locked to T-Mobile, but I have subsequently unlocked it with the code provided to me from Dell directly. My plan is to use the phone on the Rogers network in Canada, and right now there is no SIM card in it.
Anyway, the phone refuses to charge properly. When it has the battery in it, and I try plugging it into the wall, the phone shows a full screen icon of a battery with a AC plug on it (I assume this means the phone is fully charged.) However the moment I unplug it the screen goes dark and there is no way of turning it back on. I've tried holding the power button, I've tried pulling the battery, putting it back in, and then holding the power button. Nothing seems to work.
If I plug in the phone into the wall with no battery in it. I can get into the OS. If I then put the battery back into the phone while it is still charging, it'll show that the battery has no charge. After a few minutes (in the ball park of 5-10) it'll again show the full screen icon of a battery with a AC plug on it.
I've compared this to my friend's Samsung Focus which was plugged in when it has no charge. The Samsung focus will show a full screen critically low battery icon when first plugged in, then as it charges we'll get a full screen low battery icon, and then the Windows Phone 7 OS itself will load. (It is still not fully charged, so I do not know if we ultimately get the full screen icon of the battery with plug.)
Both phones (Samsung Focus and Dell Venue Pro) have been charging for over 2 hours now. The Samsung Focus is in the WP7 OS and shows an increasingly charged battery. The Dell Venue Pro still has that full screen battery+plug icon.
The only way I can access the WP7 OS on the Dell Venue Pro is to take out the battery and plug it directly into a wall, or directly into the computer. I have succeeding at carrier unlocking it and upgrading the OS all the way to Mango using this approach. However the phone just refuses to run on battery power.
Has anyone else run into this problem? Do you think it is the phone, or the battery itself? Any advice would be appreciated.
P.S. Sorry to bump such an old thread, but I'm a n00b, and the video said to find a thread related to my problem, and post there.
Edit: So the Samsung Focus finished charging. It lets me interact with the WP7 OS, and does not have the full screen battery with AC plug icon. Although it does have a much smaller version of the icon on the top of the screen where the remaining battery icon is.
demondo said:
If I plug in the phone into the wall with no battery in it. I can get into the OS. If I then put the battery back into the phone while it is still charging, it'll show that the battery has no charge. After a few minutes (in the ball park of 5-10) it'll again show the full screen icon of a battery with a AC plug on it.
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Click to collapse
Sounds like something my phone did a few months ago. I was able to resolve the issue by following the steps in the post below.
http://forum.xda-developers.com/showpost.php?p=11699369&postcount=10
The issue hasn't happened since. Not sure if it's the same issue but give it a try and see if it helps
THANKS, it worked!
I know I tried those steps (from the same post) before upgrading to Mango and it didn't seem to work. After upgrading to Mango, it did work. The only variation I made to the steps was that when you try to shut down the phone (while holding the power button) I also swiped downward, as that is now needed with Mango.
demondo said:
THANKS, it worked!
I know I tried those steps (from the same post) before upgrading to Mango and it didn't seem to work. After upgrading to Mango, it did work. The only variation I made to the steps was that when you try to shut down the phone (while holding the power button) I also swiped downward, as that is now needed with Mango.
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Hi demondo, im having the same exact problem as you and im also with mango, can you please explain a little better what you did ? Until now nothing had sucess for me
Thanks
Hi Mauriciovsky,
I do not know what the minimum number of steps is to get rid of the problem. Here's what I did, but probably some of it isn't needed:
Charge the phone (with battery in it) using the AC adapter for a few hours with the bettery + plug icon. (I charged it until a Samsung Focus was fully charged.)
Unplug the charger.
Take out the battery.
Plug in phone to computer over USB.
Update the phone all the way to Mango. (You know you're in Mango when holding the back button brings you to the tile view of your running applications.)
With phone still plugged in to USB, plug in the battery.
(MAYBE) unplug the phone from USB. I can't recall if I did this step or now, I don't think so, but maybe.
Either way, turn off the phone. This is done by holding the power button for two seconds and then swiping downward when instructed to do so.
Unplug the phone if you haven't done so earlier.
Hold the power button for two seconds, then let go. The Dell logo should appear, and the phone should boot.
Sorry I can't give you a more concise explanation. However, the phone has been working great in the few hours since the problem went away. Hopefully it'll work for you too.
demondo said:
Hi Mauriciovsky,
I do not know what the minimum number of steps is to get rid of the problem. Here's what I did, but probably some of it isn't needed:
Charge the phone (with battery in it) using the AC adapter for a few hours with the bettery + plug icon. (I charged it until a Samsung Focus was fully charged.)
Unplug the charger.
Take out the battery.
Plug in phone to computer over USB.
Update the phone all the way to Mango. (You know you're in Mango when holding the back button brings you to the tile view of your running applications.)
With phone still plugged in to USB, plug in the battery.
(MAYBE) unplug the phone from USB. I can't recall if I did this step or now, I don't think so, but maybe.
Either way, turn off the phone. This is done by holding the power button for two seconds and then swiping downward when instructed to do so.
Unplug the phone if you haven't done so earlier.
Hold the power button for two seconds, then let go. The Dell logo should appear, and the phone should boot.
Sorry I can't give you a more concise explanation. However, the phone has been working great in the few hours since the problem went away. Hopefully it'll work for you too.
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Click to collapse
Thanks a lot for the help demondo and the other guys
I had the same problem: my DVP's, running WP7.5 "Mango", battery got drained and when I tried to turn it back on it would not boot, not even when I hooked it to a power outlet. I finally got it running again, here's what I did:
1. Take out the battery.
2. Turn it on (you should see the Dell logo by now).
3. Put the battery back. (It will alert you that the battery is critically low).
4. Charge it.
*Hope this helps*
So today I left my tablet to charge, it was at like 25% left, while I went to out to my practice. When I returned about 2 hours later, it wouldn't turn on. Before I had left, it was charging so it's not that it ran out of power because the outlet didn't work. I switched the outlets, plugged it into a computer, pressed the power button a bunch of times; nothing. Perhaps I got a defected unit or downloaded a bad app? I don't know :/; ideas?
guih said:
So today I left my tablet to charge, it was at like 25% left, while I went to out to my practice. When I returned about 2 hours later, it wouldn't turn on. Before I had left, it was charging so it's not that it ran out of power because the outlet didn't work. I switched the outlets, plugged it into a computer, pressed the power button a bunch of times; nothing. Perhaps I got a defected unit or downloaded a bad app? I don't know :/; ideas?
Click to expand...
Click to collapse
try holding down the power button for 15 seconds
Hold the power button 15 seconds, let go, then try again for another 7 seconds.
Wow, that actually worked, thank you so much (held it till it turned on, about 10-15 seconds). Would you happen to know why it had just turned off like that? I'm at 81% battery now, so it turned off at some point on its own, and why did I have to do such a long power button press?
guih said:
Wow, that actually worked, thank you so much (held it till it turned on, about 10-15 seconds). Would you happen to know why it had just turned off like that? I'm at 81% battery now, so it turned off at some point on its own, and why did I have to do such a long power button press?
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i believe there is a sleep mode/lock hiccup sometimes. I experience it with my media dock but not my keyboard dock. its weird and sometimes annoying but not too much to kill my day lol
Yeah this happened to me too. Just a small quirk.
Oh, ok, thanks guys lol I had like freaked out.
I got my Tab yesterday. Used it then set it charging overnight. Won't power on this morning. The back does get warm though. I tried holding down the power button for at least a minute and also tried the 15 then 7 approach. Nothing.
I also tried an idea from a different forum (referencing a Froyo glitch) and tried touching the screen while holding the power button.
Does this sound like a hardware fail?
I had the same problem. Held the power button for 15 seconds and then 7 and nothing happened. Held the power button for a long time. What do I do next?
Mine didnt turn on today. Tried the 15 second press procedure and nothing happened. I grabbed my wall charger and plugged it in and left it sitting there for a minute. I tried the 15 second procedure again and this time the screen lit up and was showing that the battery was charging because it was in red. After about a minute the tab booted itself and all is normal now. I guess my battery went dead since i hadnt charged it and completley turned off my tab. Thats why it rebooted itself. Nothing to worry about.
happened to me too
looks like there is a glitch ... mine was left charging today ... and it did charge but did not want to start... i did leave it on.
I connected to PC and press Power ON + Volume Up + VOlume down all at the same time and it did seem to restart ... worried there is something wrong with it though.
I bought it in USA and Im in UK I wonder if things go wrong if Samsung UK would repair it.
I've had it for about 9 days and have used it every single day. Last night I downloaded 2 movies onto it and everything was fine. Today it would not power on one bit! I charged it over night so the battery shouldn't have drained. I ended up fixing my problem by doing the following:
Held the power button.
At the same time, placed a finger on the screen.
Held it down for 15 seconds or more and it booted up!
Not sure why it only worked when I put my finger on the screen.
I ended up exchanging it either way just in case.
lost2030 said:
I've had it for about 9 days and have used it every single day. Last night I downloaded 2 movies onto it and everything was fine. Today it would not power on one bit! I charged it over night so the battery shouldn't have drained. I ended up fixing my problem by doing the following:
Held the power button.
At the same time, placed a finger on the screen.
Held it down for 15 seconds or more and it booted up!
Not sure why it only worked when I put my finger on the screen.
I ended up exchanging it either way just in case.
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For some reason this keeps happening to me when I leave it to charge over night.
jspookss said:
For some reason this keeps happening to me when I leave it to charge over night.
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Every night?? I charge it every night and it only happened once. Hopefully my new one is fine.
jspookss said:
For some reason this keeps happening to me when I leave it to charge over night.
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this also happened to me for the first time this morning from leaving it on charge overnight.
however i was able to start it by removing cable and holding power for 15secs.
what could be causing this? I hope it doesn't happen every night.
I had this problem as well a few weeks ago. Samsung sent me a shipping label and told me to ship it back. I got it back in just under 10 days. They never did tell me what was wrong but they shipped back my original Tab.
Guys,
Is this happening when you leave it booted up and charging overnight or is the unit powered off and charging?
I will say that this issue has only happened to me one time and it happened under the following conditions (Ive had a Tab sense launch day):
- Battery was at 35%.
- While booted, I plugged it in to charge overnight.
- The next day at 09:00 I attempted to use it and had to hold the power button for 15 sec to get it to boot.
So, It *might* only happen if its booted with low battery and you charge it overnight. Powering it off and charging doesnt appear to cause it at all in my case.
Yes it happened while powered on and left to charge overnight. Battery was probably around 30-40% as you said.
Still doesn't explain why it would happen regardless of the % of battery left. Hence the reason it's meant to be charging.
I've had it happen very quickly. High level of charge, plug it in, walk off, come back, unplug, and it's dead, need the 15 second press to power back on.
Not a huge deal, but annoying. And a bit scary, since mine went into the "sleep of death" once already, took four days for the battery to drain enough to break the nvflash loop it was in.
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
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Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
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Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
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I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
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This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexusâ´
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
sandeshnl said:
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
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Click to collapse
My advice for you is to take it to the Samsung. This is a major issue for a almost brand new phone. Good luck.