Hi guys, just got a new laptop with Vista on, have installed WMDC and Outlook, but when I connect my device...nothing happens. It said that it installed the drivers and on my device it prompts me to select active sync or internet sharing, I choose active sync, but after that it just says it's trying to connect and nothing happens on my laptop.
Any ideas?
Thanks
I had similar problem. Go to CONTROL PANEL > DEVICE MANAGER > DISK DRIVERS and install driver from there.
And if that does not work go to WMDC Center website and update the program from there or use GOOGLE tosearch from where to update.
Related
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1
A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!
usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.
i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.
OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal
I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!
I am having trouble getting my Wizard to communicate with a computer running Windows XP and ActiveSync 4.5. It's been awhile since I've synced it to an XP machine, as the one I primarily use is Vista, and it seems to work fine. When I plug it in it either sees it as an internet connection, or if I disable the advanced connection settings on my device it seems to install it correctly, but then it doesn't open up ActiveSync.
I'm running a custom WM6 rom that I installed about a year ago, and was looking to upgrade, which I hear XP is the most reliable for. Any idea what the problem could be? I also don't seem to be able to open Activesync by itself when the device is not installed, could it be a problem with the program itself on my XP machine?
yes
It must be the problem on the xp machine unisntall the activesync reset your pc... reinstall it and then i suggest you... if you will upgrade make a hardreset before plug your device to sync.
Well, that got ActiveSync working again on the PC, the icon showed up on the bar and I was able to open the program. But as soon as I plugged in my device, the program closed again, and now it won't open. I've tried uninstalling and reinstalling again, but I got the same result. Any other suggestions?
I previously had Touch Diamond and sync without any problem with my Laptop thru windows mobile device centre but i just received my new Touch Hd but when i connect it always search for DRIVERS and when it finishes i just cannot connect.It will give me a message that DRIVERS ARE INSTALLED SUCCESSFULLY but i cannot see my device when i open the Device Centre. I restart both the computer and the touch Hd without success. What do i do? I checked HTC website but NO drivers to download.
Alkali said:
I previously had Touch Diamond and sync without any problem with my Laptop thru windows mobile device centre but i just received my new Touch Hd but when i connect it always search for DRIVERS and when it finishes i just cannot connect.It will give me a message that DRIVERS ARE INSTALLED SUCCESSFULLY but i cannot see my device when i open the Device Centre. I restart both the computer and the touch Hd without success. What do i do? I checked HTC website but NO drivers to download.
Click to expand...
Click to collapse
Have you tried Windows Update instead? Apparently you need to update Mobile Device Center (damn-american-sic) to get the Touch HD to work properly. I didn't have the problem due to downloading and installing the updated version in the first instance from scratch on plugging in Blackstone.
Thanks my friend but how do i do that? Pls send me a link.
Alkali said:
Thanks my friend but how do i do that? Pls send me a link.
Click to expand...
Click to collapse
um... what? You mention Mobile Device Center rather than Active Sync, therefore you must be using Windows Vista. Windows Update is part of windows. there is no link I can give you other than it's in your Start -> All Programs -> Windows Update.
I honestly don't know how you can be running Windows Vista and not know about Windows Update. Even if you have a pirated version of Windows, you should still know about it because you have to disable Windows Update to not get your system to lock up when it tries to authenticate itself on the update service automatically!
Open Windows Update, if you have an old version of Mobile Device Center, there will be an update there for you. If you already have this updated version then I don't know what's wrong for you.
I do understand. I have windows Vista (Genuine) and everybody knows of windows update and my system update daily.To be honest there is no particular update for WMDC atleast i cannot see any that's why i come to you people for help.
Alkali said:
I do understand. I have windows Vista (Genuine) and everybody knows of windows update and my system update daily.To be honest there is no particular update for WMDC atleast i cannot see any that's why i come to you people for help.
Click to expand...
Click to collapse
Applogies, my confusion was the way that your post sounded like you were asking for a link to Windows Update!
When you connect your blackstone, does it pop up with a message on the phone screen asking if you want to connect as ActiveSync, Disk Drive or Internet Sharing or does it do nothing? If it does nothing, there's a chance that it might have been accidentally set to automatically connect to one of the options other than ActiveSync, thus not showing the phone in Device Center
If this is the case, on your blackstone go to Settings (either Start -> settings or the settings tab of TouchFlo3D then "all settings" on the left soft-key at bottom left of screen) then Communications tab, then USB to PC and see if the bottom check-box is selected. Select the top most radial button (or confirm that it is selected) and try connecting to your laptop again.
If that doesn't work, go back to the USB to PC screen and make sure that the checkbox saying "clear this check box is ActiveSync does not recognise the device" is unchecked. (alternatively check the box if it was previously unchecked, just in case!)
If those don't work, I'm not sure what else to suggest!
Download WDMC link
Here you go dude:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
Thanks but i already have the WMDC. Is this an update or
Hi, i had problems syncronizing my phone and laptop. When i plugged in the laptop failed to install drivers and recognize the phone as "Generic RNDIS". I solved it by unticking "advanced functions" on my phone. Now i can sync it with windows mobile center. Unluckily when i try to use internet sharing it gives me the same problem. The laptop doesn't install the correct drivers (remote NDIS based internet sharing device) and recognize the phone as Generic RNDIS. I already installed windows mobile device center 6.1 and every kind of drivers.
Any help?
Thank you.
Active scync
Hey bro u need to install active scyn on ur laptop hear is the link download & install
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx
thanks for answering. Active Sync works only with windows XP or earlier. I have windows 7 and i have windows mobile center. By the way, i can't connect to internet.
Any other idea?
It might have been a failed driver install... Go to device manager and un-install the driver but make sure the "DELETE DRIVER" box is UNCHECKED. Once it is uninstalled, reboot PC and plug the phone back in. Happened to me once and this fixed it.
Hi there.
Just wandering.. I use Win7 Ult. 64-bit. And when I connect my HD2, it appears as an uknown device "Generic Serial" in device manager.
Trying to uninstall it, remove it, and restart pc, but doesn`t help.
Does anyone know how to fix this?
EDIT: Never mind. Win7 Ult. 64-bit does not come with "Windows Mobile Decvice Center" Dowloading latest WMDC (6.1 for 64-bit) solved the problem.
Sorry about the unnecessary post
Thank you
regards
Ztonez
Install, if it is "Generic Serial" run Windows Update. It downloads and install update and after reboot it´ll be OK
I don't have the "Generic serial" but have a "Bluetooth periferal device" with the yellow mark on it in my Win7 / HD2 installation, which I can not solve by running windows update.
Anyone has any ideas on hoy to fix that?
Posible fx
Try this:
Disconnect HD2 from PC, reboot pc
On de the HD2 go into settings -> connections -> USB to PC
UNcheck the "faster connection" thingy under active sync.
Press OK and when PC is rebooted connect the HD2 to an USB port you havent connected the HD2 to yet or use bluetooth. Make sure you have the lastest async/mob dev cent running.
let us know if it works