Database Users

Exec - mail account screws up yet can't be deleted

Discovered today that some messages were failing to arrive from one IMAP4 mail a/c on the Exec. Only symptom - first couple of times, got an 'undeliverable' message due to 'incorrect mail addresses' (they were fine)
Cheerfully kept sending business messages, they went from Out folder - but only later did I discover they weren't arriving. Very dangerous in fact, from a business point of view.
By a process of elimination, discovered not due to o2 SMTP or my mail provider - just this a/c on the XDA playing up.
So, Deleted it. But each time I soft reset, it reappears....
I'm reluctantly assuming a hard reset is required... bit rich on a 7 day old unit with only non-o2 app being Pocket Informant...
Anyone know an easier way to get rid of the phantom account?
Thanks

I've had the same problem, ilve managed to fix the problem twice, by deleting the account twice and recreating it. however this was not easily done as 9 times out of 10 the account didn't delete properly and returned after reset.
there must be a better way

Apparently you need to let the device "sit" for a fair few seconds for it to write to permanent storage... delete it and wait like 30 seconds, then reset and see if the same still happens?

Yes, I've just discovered this thing about having to wait on the Exec for up to 3mins before doing a soft reset -otherwise you lose any changes you just did (like delete a mail account...)
Early days, but I feel as though I'm having to soft reset the XDA Exec more than any previous XDA I've had....

nope,
tried 30 sec, 1 minute 3 min 5 min 1 hr all day
just keeps coming back

SMS blocked... or lost!

Hi Guys,
i have a MDA Vario and I love that thing. But I recognized with the time.. that SMS are blocked. Over night I turn off my phone and when I turn it on the next morning, no message is coming. A lot of my friends asked me if i got their message last night.. They sent it to me after i have turned it off. And on the morning i didn´t got anything. No message.
Last week i registered myself on a Website where a SMS-Registration was necessary. I clicked on "send the Message". The MDA Vario blinked up.. and I expected that it will ring and signalize the message. But nothing. I never got a message. The SMS is lost till now. And i´m afraid that there are some more messages which got lost.
Does anyone recognized the same Problems like me? Or can anybody help me? :?:
Thx
Maresch

where are my new messages?
got the same problem. SMSs just stopped comming. i started using sprite backup - the only change in used programs.
hardresetted device works, but after restore: no go. even microsoft activesync backup restores settings with no SMS...
any thoughts on this?
b

This MAY NOT be your case, but...
Sometimes (although the "nice" people at Sprite Software won't recognize it), after restoring a backup made with sprite backup, the SMS inbox folder (and sometimes even other folders like draft and trash) stop working. The effect varies:
you may see "x messages unread" but the new messages are not visible.
you may never see new messages.
the new message notification can stop working, with or without the other symptoms.
recovering from this problem is difficult: the easiest way is, ofcourse, and hard reset. if you want, SMS Organizer can still extract the messages from the damaged database most of the times.

SMS lost - not received
This is interesting - I have posted exactly the same behaviour - only some SMS received.
I can recreate the problem that you describe almost at will - It is not related to any backup software - it happens on a "virgin" XDA after hard reset without anything being loaded or even an Active sync attempted.
bottom line is: put your XDA in a spot where the reception is weak and switch it off. Send two messages to the phone. It will wake up trying to receive the first message. It will loose the network and re-aquire, but no SMS will be received. (although a confirmation message will be sent) - as it is awake now it will receive the second message. The first one will be lost forever.
I have upgraded ROM to no avail. I had it in for repair twice - still same problem. O2 has now agreed to exchange the unit. I will keep you posted.
My concern on reading this is, that this is an issue with the unit itself.

Certainly hope I dont have any issues as I send and receive a lot of sms messages and any kind of failure like this would mean the phone being sent back and contract cancelled unless I can find a different phone that interests me. Unlikely as I was only considering this or the XDA Exec.

VERY weird problem

Hi all
I have a (see subject LOL) since a day or 2.
I was playing a game (bejeweled) on my machine when suddenly the game starting to be slow (it happens sometime if I don't reset my device for a few days and then everything is fine after a soft reset, so I decided to soft reset my device.
After that, it restarted and all then stayed on the windows logo (the one just before windows come up).
I waited and waited and waited, nothing. So I decided to hard reset my baby (it's no problem to me since I had not installed any special progs).
Set up OK, install of carrier options OK, set up of M$ exchange OK but THEN, as I was trying to sync my calendar with my exchange server, it stays hanging at "Synchronizing" (ONLY at the calendar section) and can stay like this forever, and when I soft reset, it hangs again on the windows logo. (for the record, if I ONLY sync my contacts, everything is fine).
I tried everything, by that I mean different RADIO, different versions of WM6 (all of them actually. NOTHING helps.
I KNOW for a fact that it goes wrong at the sync of my calender cause I took the problem from zero (that is hard reset, ISP settings and then sync) so I'm sure of where the problem occurs.
I also check the exchange server to make sure my calendar wasn't "too" full, that's not the case.
The only thing I have NOT tried yet is if it goes OK on WM5.
I NEVER had that problem before, just since 2 or 3 days.
Anyone any Idea??
Thnx

This may have absolutely nothing to do with your problem but - a long time ago I read some posts where folks had problems syncing when items in the calendar had notes attached at the pc end - for some reason these notes became corrupted and huge in size when the attempt was made to sync with device. As I say probably not your problem if you do not attach notes to calendar entries.
mike

thnx mikechannon, but indeed I do not have any notes in my calendar, never had AND I do not sync with my PC, only with exchange.Thnx for the tip anyway.
BTW, I just put another ROM on it now (RUU_HER_CINGULAR_2.06.502.3_1.34.00.10_SPL1.04.exe) witch is a WM5 ROM and I have exactly the same problem. After a sync with the exchange server I'm back on the Windows Mobile Splash screen and it's stays there, so it's NOT a WM version related problem.
Greetz
DjSlash

I have the same problem, which started today. My XDA Exec seemed to be frozen, so I soft reset, now it's stuck on the Windows Mobile splash screen.
I've got data I need to get from the device, so don't want to hard reset (sounds like that wouldn't help anyway).
Can't think what has caused it.
- I upgraded to Radio 1.15 the other day, but it has been working fine.
- I changed my connection to GSM only, 2 days ago to try and stop the Disconnect problems on 3G/GSM, but that has been working OK.
I've tried removing the battery & SIM but no joy.
I'm running Helmi 1.1, and have been for months.
Can anyone help?

Hi all
In the meand time I had my baby sent back to HTC (BTW, they did NOT look for the SuoerCID what so ever, My guarenty is still intact ;-)), they looked at it and sent it back to me. I don't know what they've done but the problem is still here.
I tried (just to be shure) to sync with my desktop and THAT works fine so I would think it's a server related thing.
However, I deleted a lot of things on the server but the problem remain so now I don't sync with the server.
Today I will install the new Black V2.0 and try it again.
I'll let u guys know.
Greetz
Djslash

I had problems getting my tytn to sync with my SBS running exchange 2003 SP2. It was due to SP2 adding HTTP compression which screwed syncing to some mobile devices. Sometimes i would get error 0x8503001A and sometimes it would just lock up! Check out this link for a fix, well, it fixed my problems anyway
http://groups.google.com.au/group/microsoft.public.pocketpc.activesync/msg/b629960d45049f88?hl=en&
May also be worth having a look at http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php for more error code info. I know you dont get an arror code, but something may shed some light for you!

@JamesAub
Thnx m8 for ur reply but I'm using the free mail2web exchange server witch use do be fine until (Iguess) too many people started to use it LOL. Then it stopped working.
I just install Black 2.0 and tried right away, the prob is still here so I'm 99,99% sure that the prob is on the server side.
I'll try to make a new account to see what happens.
greetz
DjSlash

I have a support message from mail2web, that there server experienced some delay problems. I changed my mail2web exchange to my work exchange server and all problems dissapeared.
Today I checked the mail2web box again and it seems to be working for now.
Good luck!

Well just to say how gooooooood the Black V2.0 is, I'm able now to reset my device when the exchange server hangs and it does NOT stay on the windows splash anymore. The problem is however still not resolved. I sync slowly the one after the other and I'm able to sync my contacts fully and see them. When it gets to my calender, it is syncked BUT when I want to open my calendar I just get the wheel forever. At least I konw now I can test without having to hard reset.
BLACK EDITION V2.0 ROCKS! THE BEST. you can pass the word ;-)

Activesync error: 0x80004005 after restore

Hello,
Could anybody help me? I've just restored my o2 xda orbit 2 (polaris/cruise). Now I can't get my push-email to work any more, Activesync keeps saying 'Attention Required' when I force a sync. I've tried over WiFi, and my cellular provider.
I'm using mail2web live to collect me email, I've not changed any settings, apart from re-entering the username/password/server on my device to see if this helps. I've removed the server, and re-added it, with no such luck.
Does anyone have any idea what I can do (aside from a hard reset) to try and rectify this?
Thanks
Chris.

Are you sure the hostname of the mailserver is correct? I'm unsure if that hex code is a general error or specific to an issue.
I got the same code when I misspelled our OWA Exchange server on my ActiveSync.
Turns out I forgot to put .com after our domain.
It'd surely be better if it had reasonable errors like "Unable to resolve hostname." wouldn't it? That way you don't have to call India Microsoft Tech support to make sense of some codes?

I tried removing the settings and re-adding them, to no avail. I had to bite the bullet and hard-reset, reinstall all my apps etc.
It's all up and running again now.
Still would like to know what caused this. In case it ever happens again.
I agree about the error codes. I know sometimes they are accompanied by a description or error message, but this time the code was so generic it might as well have just told me to hard reset and start over.
Thanks anyway

This is so ****ing lame! It will take me 30 minutes to put my phone back the way it was after a hard reset

electricdemon said:
Hello,
Thanks
Chris.
Click to expand...
Click to collapse
Did you solved this?
I have the same error and not able to solve it.
Mf

i noticed that right after a fresh flash it works just fine. its after i install all my crap that it breaks. im going to reflash ONE MORE TIME. this time im going to soft reset after each single cab I install and test activesync after each reset to see which cab/theme/setting/app it is that breaks it. ill report back in a few hours.

Hi, did you have any luck finding out what was causing this? I'm now getting it completely out of the blue and the apps on my phone are exactly the same as they always have been.
I hard-reset put all my apps back and it won't work.
Hard-reset and leave it as is and push works fine.
Just weird!

I never managed to be able to reproduce this error. I'm currently running MightyROM 4.9.4 and my Activesync works fine...

Use a backup software and you should be able to trim off the install time of all your apps.

Post-Mortem and rebirth

So, Love my HD2 still, but...the bloody thing deleted itself last week on Friday.
I seacrhed the forums and found this to be a well-known issue, but no fix that I could find and I want to be able to sync with Exchange without worry.
I was wondering if anyone has a fix for this "lock-out" issue.
PS-yes, I have hacked the registry to give me SOME of the original options back for the calendar other than snooze five minutes, but I want my old options back (2 weeks, 1 week, 2 hours, etc.)
To HTC:
This is very upsetting and I hope that this gets read.
With all its foibles I still loved this HD2.
It does not do the calendar well: I need things to be able to snooze for more than 5 minutes. I would like the functionality back for multiple snooze options.
The battery life is pretty poor.
Other than that I have loved this device-UNTIL NOW!
Last week my phone locked me out.
I am synched to my exchange server at work and policy mandates that I use a password for this in that I work in an FQHC.
All of a sudden I wake up and the phone will not let me in.
Now, I am not employing a genius password it was "2222." That was it!
I tried again and then once more and the phone prompts me to input characters to make sure that my keyboard is taking the strokes properly. It was.
I removed the battery and tried again. Still nothing.
I note that with my fumbling around that I have exhausted 6/8 of my attempts.
I wait to call HTC.
I get on with my IT department first and ask them if they forced a password change. They had not.
I called HTC and was told that this was terrible...have I tried removing the battery?
Yes. Then I am asked to do it again.
I do so. When the phone comes back up it states:
"You have one more attempt left. If you enter the wrong password again all of your data will be erased." Mind you, I am not pushing any keystrokes, just resetting the phone.
Then the rep asks me to do a soft reset.
Stupidly, I do so.
Upon rebooting the phone informs me that it is resetting the phone to factory defaults, wipes the whole phone INCLUDING my SD card which had photos, movies and other.
I look on the forums and see that this is a KNOWN issue since back in MARCH!!!
All of my information is gone.
I will not be able to sync to the exchange which I need for my calendar and work emails because I refuse to lose EVERYTHING again.
I spoke to another HTC rep yesterday and he was simply aghast. Very knowledgeable gent, but did not know how to address this issue.
So please, along with the calendar, the battery, and some other much needed updates...what is your team doing to resolve this "lock out" issue?!
I can almost deal with the other problems, but this one?!
Please, let me know.
Very sincerely,

for the snooze, use bsbtweaks "windows dismiss x notifications" tweak.
or go to hklm/system/shell/notification/oem find customUIDLL and change the filename to,well, anything. bsbtweaks adds a "2" before the ".dll"

Will this work even though my company forces out a lock as its exchange policy?
I found some interesting answers in this thread:
http://forum.xda-developers.com/showthread.php?t=582660

it has nothin to do with lock, it simply stops the htc snooze/dismiss popup from showing, so it defaults to the windows one.
for the lockouts ive never used lock so never seen the problem, so can't help.

I found an answer that seems to work (for now) in an old post linked to a WinMo Blog:
Enable/Disable the Exchange security policy - HKLM\Security\Policies\00001023: 0 = Enabled; 1 = Disabled
I just did this moments ago and the forced password is now not being forced, but I do not know if they push the policy out more than once (like every 24 hours). I guess I will find out!
I saw some other keys:
"HKLM\Security\Policies\Policies" folder.
00001005 to 1
00001006 to 1
Have not touched these yet.
I am a little worried that if they kick the policy back in I won't have the proper password (or any) and will not be able to get in, but I guess this one is going to be trial and error for a bit.