Simple question which I can't find the answer to on the Telus website:
I live in the Toronto area and am with Telus. I am going to Montreal for a week. Will I have to pay any extra fees if I use my phone there (calls, texts, web surfing, any data usage etc.) ? I'm pretty sure roaming fees only occur outside of Canada but there may be other fees Telus is hiding from me...
Thanks in advance, and Happy Holidays
You're actually posting in the wrong forum section!!
But in theory unless you have a canada plan by itself, then yes you will pay for roaming fees, at least that's how it is with rogers, so i don't see why it would be different with the other telcos. Text messages however, should be free within canada, if i'm not mistaken.
I'm with Telus as well. The only extra charges you should see is long distance charges for your calls. As long as your phone is logged into the Telus network which should be the case for most of Canada, then there is no roaming charges for data or voice.
Related
Hey guys i live in New Jersey and im leaving for Miami,FL next week, im just wondering do i have to enable roaming on my phone? also to save myself the aggravation of going through tmobile customer support, would i get charged for long distance calls/texts from miami to NJ? thanks
If you have a regional plan than yes, you will be charged for leaving that region. If not, than your good to go.
If you have a national plan you are not billed for roaming within the continental US.
Hello,
I just booked a gig for two weeks in Rome (Italy not Georgia) and I was looking for suggestions on the best way to use my Vibrant while outside of the US. My phone is sock, not rooted.
Should I try to unlock it with the process detailed on this forum last week and buy an Italian SIM card? If so, will data work over there (email is important)?
Should I call TMobile and let them know I'm traveling abroad and see if they have a temporary Intl plan?
Sorry for such a basic question, I've just read so many stories of people coming back from trips with their smartphones and getting a $4,000 bill from their wireless company.
Any information/suggestions will be greatly appreciated.
Thanks,
NSR
I travel outside the US quite a lot, and unfortunately that's about to increase significantly for me (though most of my trepidation is related to the god-awful airlines and hours of dealing with the bad joke that passes for airport security).
Bottom line: unlock it and get a SIM card that works at your destination (probably pre-paid).
It can be difficult to find these with a data plan that is any good. Plan to spend a lot of time doing a lot of research. It probably won't be cheap. Also, spend some time to understand exactly how much data you actually use, and decide whether that is likely to increase or decrease while you're traveling, and be realistic about it. In some places I've found it's cheaper and easier to rent an entire phone that has a data plan, then just yank the SIM while I'm traveling. Be sure you understand the different types of networks and bands, not all countries are playing by the same rules. (Some parts of Eastern Europe can be downright dismal.)
Under no circumstances do you want to use your phone with your US carrier's international roaming. I bought my G1 shortly before a two week trip to Tokyo, and after a great deal of time on the phone with T-Mobile and a lot of thinking about how I use my device -- and I'm probably just a mid-level data consumer -- I calculated data roaming would cost me about $550 per week. Add my wife to the mix and we were looking at a roughly $2200 bill just for frigging data. I could almost double the length of my trip for that much.
Europe isn't quite that rough, but it's still indefensibly expensive. (Not relevant to you, but worst of all, Japan flat out sucks for mobile phone use by foreign visitors and even visa holders. Which seems pretty ironic.)
International data roaming plans are one of the biggest scams the carriers have going today. "Gouging" is too polite a word for the crap they pull to shoot you a simple wireless signal. Though I gather most of the blame lies with the foreign carriers (and maybe the reverse is true when traveling in the US, I wouldn't know). In any case: Tread carefully.
^^^^ I agree.
I am in the same process right now but researching travel to UK. I definitely plan on unlocking and getting a UK sim. Some UK pay as you go plans offer 50MB/day for reasonable rates. Europe providers can say "unlimited data" but check their fair usage policies, unlimited is anything but.
When I traveled to Europe last spring, I bought a pre-paid Vodafone SIM card for like 25 Euros in Germany (with some pre-paid minutes), popped it in my unlocked phone, and went with it through Germany, Belgium, France and Eastern Europe. All incoming calls are free, all calls to Vodafone customers (all my friends in Europe are on Vodafone) are free. The data was included.
When I traveled to my home country in Eastern Europe I used local providers pre-paid SIM's - again all incoming calls are free, in carrier calls are free, I don't think I had data though.
Be careful to set your phone to not run data when roaming! I forgot to with my G1 and when in Taiwan I turned on my phone to get to the data menu and turn it off. That costs me $6 in data in 20 seconds!
I just did this for the Netherlands. Get Tmo to unlock the SIM, and get a SIM card with data. I didn't have data and I wish I did so I could have used it for maps. Calls were easy though.
Also, definitely turn off data roaming as a setting or you will get hosed.
One option for data use I found to be satisfactory was free hotspots. If your out and about frequently, many cafes, malls and pubs have fre hotspots. Make sure you turn data roaming off, however.
Sent from my SGH-T959 using XDA App
MV10 said:
(Not relevant to you, but worst of all, Japan flat out sucks for mobile phone use by foreign visitors and even visa holders. Which seems pretty ironic.)
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I can't agree there. Not that this is directly related to the topic, but every phone or SIM I've rented in Japan came with %100 free incoming calls from any location (which is all I ever needed) and relatively unlimited data options.
So I understand that when you make a call over wifi that you are using your plan minutes (I have no problem with that). My question though is when does it know to pull from your anytime minutes as oppose to your unlimited off peak?
Case in point I have a plan with 500 anytime minutes. After 9pm my calls are free (off peak). Now if I travel from Boston (where I live) to San Diego...my off peak minutes do not kick in until 9pm local San Diego time (again makes sense as I am using the network there).
But lets say I travel to Ireland and decide to make a call using the wifi option....T-mobile will have no way of knowing (I presume) or care for that matter that I am using internet in Ireland to make the call...Also, Ireland is 5 hours ahead of Boston (my home town)so my question is....will they pull minutes from my account based upon what time it is in Boston or when you make a wifi call will they always pull those minutes from your anytime bucket?
Thoughts?
Kilmurry said:
But lets say I travel to Ireland and decide to make a call using the wifi option....T-mobile will have no way of knowing (I presume) or care for that matter that I am using internet in Ireland to make the call...
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Customer service told me that they go by IP address. If it's an international IP address they claim they will charge international rates. Not sure if it's just a bluff but that seems to be their official response to international wifi calling.
That would be nuts if they were to charge you international rates when you are using a hotspot oversees. Presumably it is costing them nothing for the call to be routed back to the US.
Kilmurry said:
That would be nuts if they were to charge you international rates when you are using a hotspot oversees. Presumably it is costing them nothing for the call to be routed back to the US.
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Yeah, and they still charge us a butt-load for a few KB of SMS/MMS, when it should be cheap data. just sayin...
Wifi calling is all billed as domestic. If you call from germany, it shows up as a call originating from the united states. As long as you're on wifi, it's a domestic call. This is direct from t-mobile confirmed through their higher level customer service(the people who actually give out correct information), as well as posted on their website.
Also, I spent 3 days last week in Düsseldorf for work and I returned to no international fees. They don't need to charge international fees because they're not using anyone's towers.
Turn off data. Turn on wifi. Make some calls. Laugh at everyone else's bill. That's what I do.
InGeNeTiCs said:
Wifi calling is all billed as domestic. If you call from germany, it shows up as a call originating from the united states. As long as you're on wifi, it's a domestic call. This is direct from t-mobile confirmed through their higher level customer service(the people who actually give out correct information), as well as posted on their website.
Also, I spent 3 days last week in Düsseldorf for work and I returned to no international fees. They don't need to charge international fees because they're not using anyone's towers.
Turn off data. Turn on wifi. Make some calls. Laugh at everyone else's bill. That's what I do.
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Could you provide a link for this? I can't find it anywhere (which seems to be the reason for so many posts about this)...
Post your plan if you think u have a good deal with Rogers. I'd like to compare to see what's possible. Please post in a format similar to mine. I'll start:
500 Daytime
Evenings and Weekends @ 6
Caller ID
Voicemail
Unlimited texting (SMS & MMS)
6 gb data
Unlimited internal company calling
Total = $50 tax and saf in
Not bad, but my turn,
AT&T:
450 anytime with rollover
Unlimited AT&T to AT&T
5000 nights and weekends
20c per text
UNLIMITED DATA
Total: 54.99+tax
Verizon wireless:
450 anytime
Unlimited Verizon to verizon
Unlimited nights and weekends
20c per text
UNLIMITED 4G LTE DATA (Better than home internet, when it works.)
Total= 56+tax
2X unlimited data is good incase of home internet fail.
Nice, but check thread title lol. I KNOW American plans are better, Canadians get overcharged for everything, because we only have a big 2, Rogers and Bell. More competition = better prices states side
Honestly, Rogers is a big time ripper. The amount they charge for some of this stuff is just absurd.
Wrong Place
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Thread moved. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.
I will never go back with Rogers with their incredibly high prices and their customer serivce beyond sucks. I'd recommend Telus if I had to choose between the top 3.
Rogers Line 1:
Unlimited Voice - Canada Wide (no Canada Roaming, no zones)
Unlimited Text and MMS - Intern/US/Canada Wide
Unlimited Long distance - US/Canada
LTE 10GB Data - Canada Wide (no Canada Roaming on data)
Visual Voice Mail
Call Display with Caller ID
Ring backs
Total: 89.24+tax
Rogers Line 2:
Unlimited Voice - Canada Wide (no Canada Roaming, no zones)
Unlimited Long distance - US/Canada
Unlimited Text and MMS - Intern/US/Canada Wide
Call Display with Caller ID
Total: 48.30 + Tax
---------- Post added at 02:25 PM ---------- Previous post was at 02:06 PM ----------
PakAttack1994 said:
I will never go back with Rogers with their incredibly high prices and their customer serivce beyond sucks. I'd recommend Telus if I had to choose between the top 3.
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Had Telus, no reason to get it if you are using the phone in Canada only, plans are more expensive than Rogers, network is worst, phones are not good, customer service is not even close to Rogers. Rogers has it's problems but much better value.
If you don;t like any of big three, just buy the phone and use ChatR or Kodo if you need lots of data
P.S.ChatR/Fido=Rogers, Koodo=Telus, Virgin is Bell now
The rest independent once are not even close to the network standards you get from big Three.
I had no complaints with Telus when I had them, customer service was awesome compared to Rogers, I know everyone has different experiences with their companies but I loved Telus...haven't kept up with the plans the big three are offering though.
PakAttack1994 said:
I had no complaints with Telus when I had them, customer service was awesome compared to Rogers, I know everyone has different experiences with their companies but I loved Telus...haven't kept up with the plans the big three are offering though.
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in the past two years, Rogers and Bell are way ahead.
I never had problems with Telus, the only problem is the plan i had for North America was 250 min = $120, and they would not give me even 10% off after 10 years of service, i switched to AT&T 450=$69 + roll over.
the other problem Telus has no unlimited plans and they would not honer it since others started having it. Where as Rogers did.
What plan do you have with Telus?
I don't have a plan with Telus right now as I'm in Atlanta till August and when I usually when I go back to Toronto I just get their prepaid sim since I only stay for a month. The plan I had before with Telus was a student plan but I can't remember the specifics...I'll check out what everyone is offering when I get back since some other new plan will be out.
Haha Robbers.. Finally out of a contract, so I'm going prepaid. So long as there's wifi everything is stellar
My mom is going to visit Canada for a week, just wondering if she texts me back here in the US, will she be charged for some type of international texting fee. Will any phone usage for calls be charged a fee as well?
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Thread moved. Would advise you to read forum rules and post in correct section.
bump, anyone?
it depends on the plan your mom has...if she doesnt have a specific plan Canada or international plan, odds are she'll be charged for her texts and calls as roaming fees.
I think I paid $0.40 per text when I was in Toronto. Also how far up will she be? When I was in Niagara Falls in January, I still had AT&T service, and only when I lost my service for a second, it switched to Rogers, but then I just turned the radio off and on and I was back on AT&T.